Matti Airas
7 SlideShares 45 Seguidores
Personal Information
Organización/Lugar de trabajo
Helsinki Area, Finland Finland
Ocupación
Co-founder, VP Sales & Marketing, at Etuma
Sitio web
www.etuma.com
Acerca de
My main mission during the last three years have beent trying to figure out how unstructured text feedback (social media, forums, NPS, transaction queries etc.) analysis can improve overall customer satisfaction. Specialties: Customer Experience Management, Text Analytics, Internet applications and services, customer development and sales, management, start-ups, r&d management, large account management, program management, finance and control, IT management
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Etiquetas
customer experience text analysis big data data analysis financial services banking professional development transformation market analysis bi online surveys online survey feedback traffic safety intelligent traffic
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Presentaciones

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Matti Airas • Hace 8 años
Personal Information
Organización/Lugar de trabajo
Helsinki Area, Finland Finland
Ocupación
Co-founder, VP Sales & Marketing, at Etuma
Sitio web
www.etuma.com
Acerca de
My main mission during the last three years have beent trying to figure out how unstructured text feedback (social media, forums, NPS, transaction queries etc.) analysis can improve overall customer satisfaction. Specialties: Customer Experience Management, Text Analytics, Internet applications and services, customer development and sales, management, start-ups, r&d management, large account management, program management, finance and control, IT management
Etiquetas
customer experience text analysis big data data analysis financial services banking professional development transformation market analysis bi online surveys online survey feedback traffic safety intelligent traffic
Ver más