2. What Is Performance?
Performance means
both behaviours and
results
When managing
performance both
inputs (behaviour) and
outputs (results) need
to be considered
This is called the ‘Mixed
Model’
4. Performance management is: ‘The
development of individuals with
competence and commitment, working
towards the achievement of shared
meaningful objectives within an
organization which supports and
encourages their achievement’.
Performance management is: the process
of ‘Directing and supporting employees to
work as effectively and efficiently as
possible in line with the needs of the
organization’ (Walters, 3).
5. ‘Performance management is a strategic and
integrated approach to delivering sustained
success to organizations by improving the
performance of the people who work in them
and by developing the capabilities of teams
and individual contributors’ (Armstrong and
Baron, 4).
6. to establish a high performance culture
to focus people on doing the right things
To align individual objectives to organizational
objectives
to develop the capacity of people to meet and exceed
expectations
Empowering, motivating and rewarding employees to
do their best
7. Characteristics of Performance
Management
continuous and flexible process
the primary elements are agreement,
measurement, feedback, positive
reinforcement and dialogue.
focuses on future performance planning