1. How anger and stress can motivate yourself to
achieve organizational goals?
Question number 31

3. Anger is a basic human emotion
that is experienced by all people.
Typically triggered by an
emotional hurt, anger is usually
experienced as an unpleasant
feeling that occurs when you think
you have been injured, mistreated,
opposed in your long-held views,
or when you are faced with
obstacles that keep you from
attaining personal goals.

4. Anger is a feeling that has to be
recognized outright.
Anger could be a start of something
deeper, like rage or violent actions and
reactions.
You have got to control your anger,
because it has the ability to control you.
Anger is best recognized and best
controlled if it is more understood.

5. Know the difference between anger and aggression.
Anger is an emotion. It is ok to be angry.
Aggression is acting out inappropriately and is not ok.

6. Aggression
 Anger is the main component of
aggressive behavior and acts of violence.
 Aggression is usually the result of
excited emotional states of anger and
frustration.
 Anger, the emotion, is not a problem;
what one does with anger can be.
 People who do not know constructive
ways to express anger and frustration
frequently become aggressive to express
their feelings.

7. Why We Do Get Angry?
Anger is often associated with frustration - things
do not always happen the way you want and people
do not always behave the way you think you should.
Anger is usually linked with other negative
emotions or is a response to them.
You may be feeling hurt, frightened, disappointed,
worried, embarrassed or frustrated, but may
express these sorts of feelings as anger.
Anger can also result from misunderstandings or
poor communication between people.

8. Causes of Anger
A common cause for anger is the prevention or
incompletion of attaining your goals and desires.
And since humans certainly have numerous and
different goals and desires, anger can easily erupt
at any place and time.

9. Causes of Anger
It is very common for people to feel
frustrated and angry at the same time
because both emotions are the results of
their inability to achieve their objectives.
Another cause for anger is feeling
inadequate and disrespected; humans
normally feel furious when you believe
that you are not being treated equally,
fairly and justly.

10. Types of Anger
01. Behavioral Anger
02. Verbal Anger
03. Passive Anger
04. Self-inflicted Anger
05. Chronic Anger
06. Judgmental Anger
07. Overwhelmed Anger
08. Constructive Anger
09. Volatile Anger
10. Retaliatory Anger
11. Paranoid Anger
12. Deliberate Anger
Here are the 12 Types of Anger:-

11. Anger Can YOU Make ILL
When You are angry the body releases
stress hormones, such as adrenaline,
noradrenaline and cortisol.
The heart rate, blood pressure, body
temperature and breathing rate increase.
Regular episodes of anger can eventually
make people ill.

12. Why Manage Anger?
Anger is not usually a good solution to
problems, even if it seems helpful in the
short term.
Unmanaged anger creates problems -
sometimes for you and often for others
around you.
People with poor anger management are
more likely to have problems with personal
relationships or work, verbal and physical
fights and/or damaged property.

13. Why Manage Anger?
They can also experience anxiety, depression,
low self-esteem, psychosomatic illnesses and
problems with alcohol or drugs.
It is important to manage anger before it leads to
other serious problems.

14. What Is Anger Management?
Anger management is about understanding your
anger and why it happens.
It is about learning and practicing better ways of
expressing anger, and knowing how to prevent it
from occurring in the first place.
Specifically, anger management is about
knowing the triggers and early warning signs of
anger, and learning techniques to calm down and
manage the situation before it gets out of
control.

15. CUDSAIR
Professor Richard Nelson-Jones of the UK has developed
a good structure to use called CUDSAIR.
This stands for: Confront, Understand, Define, Search,
Agree, Implement and Review.
CUDSAIR can be applied to any problem that makes you
angry.
The problem is confronted, understood and defined.
Solutions for the problem are searched. And then the
most difficult part of agreeing on certain solutions is
done. The solutions are implemented and most
importantly reviewed.
During review if you feel that this method works well for
you, you will be tempted to reapply the structure next
time you confront anger triggering problems.

16. CUDSAIR
Confrontation- where you all confront the problem instead
of one another, and see what is the point of your anger.
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Understand- which means you understand how each of
you are feeling, and grant the right to disagree.
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Define- which is to mark out the area of disagreement.
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Search- where you look for the solutions
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Agreement- it might be good or bad, it might work or not.
But the point is, you see what concessions have been made,
applaud it and see what can be done.
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Implementation, of course
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Review- You let some time pass, and then go back and see
if you can do any better this time round.

17. TIPS On Managing Anger
One of the greatest things you will ever
achieve is learning anger management
coping skills if you have a temper problem.
These anger management tips are designed
to help you understand the results of you
your anger and give you some insights into
dealing with your temper problem.
 Consider Your Image
 Consider Others Views
 Do Not Hold a Grudge
 Be Forgiving
 That is Life
 Find an Acceptable Outlet
 Know Your Limits

18. TIPS On Managing Anger
 Calm down
 Show mutual respect
 Name the problem
 Find solutions
 Choose the best solution
 Congratulate yourself
 Review the solution that was picked

19. STRESS

20. • Stress is a reaction to a basic threat and the basic
threat is the perceived inability to cope.
• The reaction to stress is a unique personal
experience, triggered by our unique personal
perception of the world.
• The perception factor is that mysterious variable that
can often make “one man’s poison another man’s
pleasure”.
• How we perceive life is so often determined by the
way we perceive ourselves. Reality is not made for
us, but by us.
What is Stress?What is Stress?

21. The manner in which you choose to interpret,
react to and handle a perceived stress can
very often be far more damaging to you
than the actual stress could ever be on its own.
Reaction to StressReaction to Stress
Men are disturbed not by the
things that happen, but by their
opinion of the things that
happen.
Greek Philosopher
– Epictetus

22. TYPES OF STRESS
• Eustress- Positive.
• Distress – Negative.
Commonly known as
stress.
• Eustress- Positive.
• Distress – Negative.
Commonly known as
stress.

23. Causes of Harmful Work Stress
• No formal stress-care awareness policy
• Inconsistent, poorly trained management
• Inconsistent management communication
• Poor management/colleague relationships
• Unhelpful approaches/attitudes to stress
Source: Stress Busters– Stress Survival by Robert Holden

24. Causes of Harmful Work Stress
• Unwritten objectives and unclear goals
• Feeling undervalued and unappreciated
• Insufficient employee consultation
• Unrealistic workloads/time schedules
• Poor time management/organization skills
Source: Stress Busters– Stress Survival by Robert Holden

25. Managing Stress
• Become aware of your stressors and your
emotional and physical reactions.
• Recognize what you can change.
• Reduce the intensity of your emotional reactions to
stress.
• Learn to moderate your physical reactions to
stress.
• Build your physical reserves.
• Maintain your emotional reserves.
• Learn to Respond, Not React
• Become aware of your stressors and your
emotional and physical reactions.
• Recognize what you can change.
• Reduce the intensity of your emotional reactions to
stress.
• Learn to moderate your physical reactions to
stress.
• Build your physical reserves.
• Maintain your emotional reserves.
• Learn to Respond, Not React

26. Steps to Building a Positive Attitude
Change Focus, Look for the Positive.
Make a Habit of Doing it Now.
Develop an attitude of gratitude.
Get into a continuous education program.
Build positive self-esteem.
Stay away from negative influences.
Learn to like the things that need to be done.
Start your day with a positive.
Step 1:
Step 2:
Step 3:
Step 4:
Step 5:
Step 6:
Step 7:
Step 8:

27. Tips on Handling Stress
• Work smarter, not harder.
• Carry reading material with you.
• Accept that time will be spent on
activities outside your control.
• Don’t dwell upon things not done.
• Record daily activities, achievements,
goals, sources of delay, and time waste
to realize hidden opportunities.

28. Tips on Handling Stress
• Always maintain a short-task list.
• Continually ask yourself, “What is the
best use of my time right now?”
• Be physically active to relieve tension.
• Make quick decisions.
• Carefully mix work & breaks.
• Have a positive attitude.
• Relax.

29. Anger and stress are also can be as a
motivation to achieve an organizational
goal if we can manage with a rational
feeling but not as an emotional feeling.

30. Thank you