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9.3 job interviews lecture slides

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9.3 job interviews lecture slides

  1. 1. Job InterviewsLecture 9.4University of AlbertaALES 204Nancy Bray 1
  2. 2. HousekeepingiClicker funny business and clarification 2
  3. 3. iClickers You can miss 3 lectures without penalty. You can be late once without penalty. After that if you are late and missed the question, you must come to me after class to explain your lateness. Be prepared to show me the notes you took during class. The number of questions that you answer will count towards the grade. Giving your iClicker to someone else to answer for you is academic fraud. You and the person who takes your iClicker face an investigation. If you think your iClicker is not working, please come to sign in after class. Be prepared to show me the notes you took during class. 3
  4. 4. Lecture Outline1. Before the job interview2. At the job interview3. After the job interview 4
  5. 5. 1. Before the interview 5
  6. 6. Know yourself Your strengths Their needs Education Experience Qualifications “Fit” 6
  7. 7. Example: conservation officer 7
  8. 8. Example: conservation officer 8
  9. 9. Know yourselfRecord your “accomplishmentstatements”What + How + ResultWrite down three things thatyou did well 9
  10. 10. P.A.R.questionsPractice for P.A.R. interviewquestions, i.e., tell me of a timeyou faced a difficult situationat work. Problem Action Result 10
  11. 11. Practice Write a P.A.R. script from one of your accomplishment statements 11
  12. 12. Know the organizationResearch the organization Print material Internet Friends Organization statements 12
  13. 13. Researching the organizationOrganization structureType of product/service offeredCustomer base and target marketCompetitionInterview process and notificationRecruiting team and selection processDress codeOrganizational culture / valuesTraining and development mandatePromotional opportunitiesFuture goalsTrends in the industry 13
  14. 14. Dress the part You need the right costume Find out about the organization’s dress code and match it Conservative Business casual Casual Creative fashion 14
  15. 15. Before theinterview1. Know yourself2. Know the employer3. Dress the part4. Practice! 15
  16. 16. 2. At the Interview 16
  17. 17. Types ofinterviews Screening and selection Structured interview Unstructured interview Panel interview Serial interview Telephone/video conference interview 17
  18. 18. Phases of aninterviewIntroductionExchange of informationYour questionsClosing 18
  19. 19. TheIntroduction Enter smiling, with confidence Wait for the interviewer to offer to shake hands Wait for interviewer to offer you a seat Sit straight up, lean forward, open body language 19
  20. 20. The Interviewer’s QuestionsMaintain eye contactWatch your body languageWatch the tone and pitch of your voiceKeep your answers focusedGive examples to support your answersAsk if your answer was clear 20
  21. 21. Interview Questions and Answers 21
  22. 22. Typical themes in questionsCan you do the job?Will you do the job?Will you fit in? 22
  23. 23. 5 Types of Questions1. Directives, i.e, How has your education prepared you for this job?2. Non-directive, i.e., Tell me about yourself3. Hypothetical, i.e., What would you do if...4. Behaviour Descriptive, i.e., Tell me about a time when you...5. Stress, i.e., Have you ever missed work due to stress? 23
  24. 24. Top 10 Interview Questions1. What is your greatest strength?2. What is your greatest weakness?3. How do you handle stress and pressure?4. Describe a difficult work situation / project and how you overcame it.5. How do you evaluate success?6. Why are you leaving or have left your job?7. Why do you want this job?8. Why should we hire you?9. What are your goals for the future?10.Tell me about yourself. 24
  25. 25. 1. What is your greatest strength? Keep a list of your strengths and examples to support your claims For every interview, choose a strength that matches the need of the organization Sample answer: When Im working on a project, I dont want just to meet deadlines. Rather, I prefer to complete the project well ahead of schedule. 25
  26. 26. 2. What is your greatestweakness? Briefly state a weakness that is really a strength Follow up with how you deal with this weakness Sample answer: Being organized wasnt my strongest point, but I implemented a time management system that really helped my organization skills. 26
  27. 27. 3. How do you handle stress?Use the P.A.R. formulaSample answer: If the people I am managing are contributing to mystress level, I discuss options for better handling difficult situationswith them. 27
  28. 28. 4. Describe a difficult worksituation Use the P.A.R. formula 28
  29. 29. 5. How do you evaluate success?Use your accomplishment statementsSample answer: I evaluate success in different ways. At work, it ismeeting the goals set by my supervisors and my fellow workers. It ismy understanding, from talking to other employees, that the GGRcompany is recognized for not only rewarding success, but givingemployees opportunity to grow as well. After work, I enjoy playingsoftball, so success on the field is catching the winning pop-up. 29
  30. 30. 6. Why are your leaving or haveleft a job?Employers use this question to determine if you are a job hopperAvoid criticizing your former employers or managersSample answer: I found myself bored with the work and looking formore challenges. I am an excellent employee and I didnt want myunhappiness to have any impact on the job I was doing for myemployer. 30
  31. 31. 7. What do you want this job? Choose reasons that will align with the organization’s priorities Sample answer: I want this job because it seems tailored to my competencies, which include sales and marketing. As I said earlier, in a previous position I created an annual growth rate of 22 percent in a flat industry. Additionally, the team I would work with looks terrific. 31
  32. 32. 8. Why should we hire you?Give concrete examples of your accomplishments and how they fitwith the organization’s needs 32
  33. 33. 9. What are your goals for thefuture? Have a 2-year and 5-year plan of where you see yourself in that particular organization Don’t discuss personal, non-job-related goals Sample answer: I see myself as a top performing employee in a well- established organization, like this one. I plan on enhancing my skills and continuing my involvement in (related) professional associations. 33
  34. 34. 10. Tell me about yourself Focus on experience, skills, personal strengths and values that relate to the position Be specific and provide specific examples 34
  35. 35. Your QuestionsShould demonstrate your commitment, your long term goals, yourwillingness to learn, your flexibility and self-worthPrepare a number of key questions before the interview 35
  36. 36. Sample questions for you to askWhat skills are considered the most important for success in theposition I’m applying for?What is the most urgent or difficult part of the job?Tell me more about how this job fits into the big picture.Describe the type of person who does best in the organization.What style of management does this organization prefer?What are the next steps in the job application process?When would you like the ideal applicant to start? 36
  37. 37. ClosingAsk the interviewer if there is any more info requiredRestate your qualifications and how they would benefit theorganizationReaffirm your interest in working for the organization and in the jobState when you would be available to startAsk when the decision will be madeThank the interviewer for their timeSend thank you letter to interviewer within 48 hours. (Not togovernment jobs) 37
  38. 38. Negotiating payAlways research pay levels before your interviewPublic sector pay levels are usually available online and there is littlenegotiating roomLook at job ads for similar positions to find representative pay scalesDecide before the interview what salary range you are expecting andwhy 38
  39. 39. Negotiating Pay - During theInterview Interviewee should not bring up pay during an interview. Wait until you are offered the job. Interviewer may ask however: What do you think you are worth to us? We offer X for this position. Does that fit with your expectations? We have had other candidates who will accept $X. Will you? Back up your expected salary range with research from other organizations and tie it to your qualifications 39
  40. 40. Negotiating Pay - After theInterview Don’t raise the question of pay during the interview, wait until you have been offered the job Base your expected salary on your research of the industry and your qualifications and state your reasoning 40
  41. 41. Reasons that you didn’t get thejob Your image doesn’t match the role you want to play Your references are not stellar Your expectations don’t match reality One of the interviewers didn’t like you They had someone else in mind Another candidate was better than you! 41
  42. 42. Take awayPrepare, prepare, prepare!Practice, practice, practice! 42