Key note presentation from Heidi Votaw at Connectr #4, 3rd June, IBM Dublin

1. IBM Lotus Connections
Heidi Votaw Program Director, Social Software
Mike Roche Sr. Technical Staff Member, Lotus Connections
June, 2008
© 2008 IBM Corporation

2. Agenda
STORY TITLE
 Market information
 Today
 Lotus Connections V1.x
 Lotus Connections V2
 Future directions
 Additional information

3. Market Opportunity
STORY TITLE
“Business social software market will be nearly $1 billion strong this
year and over $3.3 billion by 2011”
-- Dion Hinchcliffe, ZDNet – Enterprise 2.0 Blog October 22nd, 2007
“More than 40 percent -- or 2.8 million -- of small and medium
businesses (SMBs) in the U.S. are already using W eb 2.0 applications.”
-- AMI Report: quot;2006-2007 Small and Medium Sized Business (SMB)
Global IT and Telecom Forecasting Model

4. Increasingly, workers of all ages & roles find themselves “virtual”
STORY TITLE
 83% of IT Executives consider their
company to be a virtual workplace
(up from 57% in 2006)
 91% of employees work in locations
other than headquarters
 The number of virtual workers has
increased by 800% from 2000-2005
We connect more often across the Source: Building the Successful Virtual Workplace, 2007,
Web than across the table… Getting a Grip on Collaboration, 2005
Nemertes Research Inc.

5. Demand for Growth
STORY TITLE
Drives a Need for Innovation
 Innovators grow faster
 75% of CEOs indicated that
collaboration was
important to innovation
 Top sources of innovation
were employees,
business partners and
IBM Institute for Business Value, CEO Study 2006
customers
“It's not what work you expect Employee #1234 to accomplish per person-month of
work.
It's the work you never expected would happen, that suddenly creates new business.”

6. Changing Demographics
STORY TITLE
Drives a Need to Empower the New Generation of Business Leaders
Within the next seven
19% of the entire years, 33 million
American workforce people in Japan
holding executive, (26% of the
administrative and population) will be
managerial over 65 years old
positions will retire
in the next five
years
By 2016, the number
In the year 2000, there of individuals aged
were more people 60-64 in Australia is
receiving pensions in expected to almost
Italy than people double
working (22 versus 21
million)
Source: Beazley, et. al, Continuity Management, Mackay, Alan. “Mature Age Workers: Sustaining Out Future Labor Force.” An Ageless Workforce - Opportunities for
Business' Symposium Conference Paper. August 27, 2003. w ww.ageing.health.gov.au/ofoa/wllplan/aawpapers.htm, Time to act quickly on aging.” The Japan Times
Online. August 23, 2002 ww w.japantimes.co.jp/cgi-bin/getarticle.pl5?ed20020823a1.htm, A. Paulli, “Pension systems and gradual retirement in Italy”, September 2000,

7. Project-Based Work Environments
STORY TITLE
Drive a Need for Improved Activity Execution
 Most work today involves dynamic processes being delivered by
dispersed groups of people
 Making business decisions
involves more than just
traditional IT applications
 Emails / Faxes / Forms
 Instant Message Chats
 Team Discussions
 Web Pages, Documents,
Adapted from: *C. Hill, R. Yates, C. Jones, S. Kogan, Beyond predictable
Presentations, or Spreadsheets work flows: Enhancing productivity in artful business processes, IBM Systems
Journal, Vol. 45, No. 4, 2006, http://www.research.ibm.com/journal/sj/454/hill.html
 Web Conferences
 People need simple ways to structure adhoc activities

8. Changing Nature of Work
STORY TITLE
Drives a Need to Connect Dispersed Workforces
 Work environments are more
complex
 Matrixed organizations
 Organization changes
 Mergers / Acquisitions
 Work environments are more
disconnected
 Global companies
 Outsourcing
 Telecommuting / Remote
workers
 More interactions with unknown
people

9. If Those Are The Needs, What's The Solution?
STORY TITLE
Need for Innovation Need to Connect
CEOs: sources of new ideas and innovation
Employees
Business partners
(general population)
Research and
Clients development (internal)
Consultants Sales or service units
Competitors Other
Associations, trade groups, Think tanks
conference boards
Academia Internet, blogs, bulletin boards
45% 35% 25% 15% 5% 5% 15% 25% 35% 45%
IBM Ins titute for Business Value . CEO Study 2006
Need for Execution Need to Empower
Enterprise social software will be the biggest new workplace technology success story of this
decade. 30% of enterprises will openly sponsor internal…social sharing spaces to help
employees find others with similar interest, skills, backgrounds and experiences.
Gartner, “ Predicts 2007 – Big Changes Ahead in the High Performance Workplace”, Dec 5, 2006

10. Today ... Lotus Connections V1 & V2
© 2008 IBM Corporation

11. IBM Lotus® Connections
STORY TITLE
Enterprise ready Social Software
Lotus Connections is
Profiles
social software for
business
that empowers you to
be more
innovative and helps Blogs Dogear
you execute
more quickly by using
dynamic networks
of coworkers,
partners and Activities Communities
customers.

12. Lotus Connections Provides 5 Key Services
STORY TITLE
Profiles
Quickly find the people you need by searching across your organization
using keywords that help identify expertise, current projects and
responsibilities
Communities
Create, find, join, and work with communities of people who share a
common interest, responsibility, or area of expertise
Blogs
Use a weblog to present your idea and get feedback from others; learn
from the expertise and experience of others who blog
Dogear
Save, organize and share bookmarks; discover bookmarks that have been
qualified by others with similar interests & expertise
Activities
Organize your work, plan next steps, and easily tap your expanding
professional network to help execute your everyday deliverables, faster

13. Lotus Connections V1 – a quick glimpse
STORY TITLE

14. Access Lotus Connections from applications you already use
STORY TITLE
IBM Lotus Notes IBM Lotus Sametime IBM Lotus Quickr
Powerful activity Activities and Profiles Add page to Activities
sidebar plug-in
Lotus Connections Services
IBM WebSphere® Portal Microsoft Office & Extensibility
Portlet integrates any / Windows Explorer
all services into portal Browser
Upload files to Activities,
pages / sites Bookmarklets
search profiles, create a Feed readers
blog, and make Activity
Business card
To Do's
Mashups
Mobile
REST APIs

15. BlackBerry Client for IBM Lotus Connections
STORY TITLE
 BlackBerry® Client for IBM® Lotus®
Connections securely extends access to
social networking for enterprises
 Connect to colleagues, locate internal
experts, and share information using their
BlackBerry® smartphones
 Phase 1 will mobilize Profiles and Dogear
available now
 IBM Lotus Connections for BlackBerry
client FREE download from
www.blackberry.com/go/lotusconnections
 Phase 2 will mobilize Blogs, Communities,
and Activities
Developed in partnership with IBM®, BlackBerry Client for IBM Lotus Connections is
the first publicly-available mobilization of IBM Lotus Connections and represents yet
another example of the leadership role of the BlackBerry solution in wireless
technology

16. Tomorrow ... Lotus Connections V2
© 2008 IBM Corporation

17. Profile Value & Strategy
STORY TITLE
 Expanded customized profile data fields and views for your
organization
 Improve your ability to identify, develop and maintain
relationships within your professional network
 Expand social networks by allowing you to identify your
colleagues and easily stay in touch
 Aggregate all your social data in one place for others to easily
discover your work
Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.

18. Expanded
customized
Stay In STORY TITLE With Your Network
Touch profile data
fields and views
for your
organization
Identify,
develop and
maintain a
professional
network with
colleagues
Tag your
colleagues
and easily
find them,
search on
them, and Aggregate
keep in touch social data in
with them one place for
others to easily
discover your
work
Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.

19. Community Value & Strategy
STORY TITLE
 Promotes discussion among community members and knowledge
sharing by subject matter experts
 Aggregates information from across Lotus Connections and
external resources
 Provides access to advanced community collaboration tools with a
common membership list
 Allows you to address the community in external applications, like
email
 Provides simple integration for any community to access other
applications like wikis
Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.

20. Build Vibrant Communities
STORY TITLE
Aggregates
information
from across
Lotus Allows you
Connections, to address
Socialtext & the
Confluence community
wikis in external
applications,
like email
Discuss with
subject
matter
experts, ask
questions
and share
your
knowledge
Access to
external
community
collaboration
tools like wikis,
teamrooms, chat
Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.

21. Blogs Value & Strategy
STORY TITLE
 Improved blog searching and sorting to enhance information
discovery
 Notify colleagues on particular entries by rating blog entries
 View similar blogs and entries in context of the information your
viewing
 The ability to flag inappropriate blog entries
Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.

22. Improving Search and Discovery
STORY TITLE
Advanced
sorting options
to allow you to
better manage
information
Easily identify
blog entries with
the most
recommendations
and visits
Tags to
assisting in Additional
finding information
relevant such as number
information of comments
and entries
related to blogs
Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.

23. Dogear Value & Strategy
STORY TITLE
 Multi-functional bookmarking form to easily save a URL to
Communities, Activities, and Dogear all at once
 Ability to notify users of suggested bookmarks
 Upload bookmarks from del.icio.us
 Added ability to flag a broken URL to Administrators
 Improved support and administration for your bookmarks
Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.

24. Share and Discover Information
STORY TITLE
Filter the
information
relevant to your
interests
Stay updated and get
notified when new
information is
available
Notify your
colleagues of
interesting web
sites
Flag a broken URL to
alert the owner that
a web site may be
off-line

25. Activity Dashboard Value & Strategy
STORY TITLE
 Organize and aggregate resources to plan and guide work,
respond and take action
 Leverage your network to execute ideas faster and reuse best
practices through activity templates
 Identify critical and timely Activities in revised dashboard view
 Organize your activities in personalized views
Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.

26. Get ThingsTITLE
STORY
Done with Your Network
Plan
resources
to guide Leverage best
work, practices
respond through activity
and take templates
action
Organize
your
activities in
personalized
views
Improves
your ability
to track
critical
information
and people
Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.

27. Individual Activity Value & Strategy
STORY TITLE
 Group activity entries together in customizable sections
 Group relevant information together under main entries
 Support custom activity properties to augment data within
activities
 Enhanced Lotus Notes sidebar
Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.

28. Share BestTITLE
STORY
Practices with Templates
Group activity
entries together
in customizable
sections
Support custom
activity
properties
Group relevant
information
together under
main entries
Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.

29. Homepage Value & Strategy
STORY TITLE
 Delivers an aggregated view of latest Lotus Connections
information
 Improves your ability to track critical information and people
 Eases management of your incoming requests and tasks
 Provides faster access to your rapidly expanding social capital
 Enhances adoption across your organization
 Composed of widgets that can be used in other web applications,
including custom pages or mashups
Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.

30. Cross-
Connections
Introducing The Home Page
STORY TITLE
Search
Aggregates
relevant
social data
throughout
Connections
Eases
management
of your Provides faster
incoming access to your
requests and rapidly
tasks expanding
network
Improves
your ability
to track and Composed of
discover widgets that can
critical be used in other
information web
and people applications,
including custom
pages or
mashups
Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.

31. Extensions TITLE
STORY
Value & Strategy
 Improve the ability to use and customize the Lotus Connections
business card in other applications
 Allow Communities to leverage Lotus Sametime Advanced for real
time collaboration
 Microsoft Outlook integration
 Integration with other applications
Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.

32. STORY TITLE
This is a sample
of our plans for Profiles Dogear
Lotus Connections
Release 2.0.
Home page
Communities Activities
Blogs

33. STORY TITLE
Lotus Connections bridges
people and information in one
of the largest, most dispersed
companies in the world.

34. IBM has over 340,000 employees – almost 50% are mobile
STORY TITLE
• 168 countries
• 2,000 locations
• 140,000+ remote
IBM Locations
Mobile Employees <<< 64 acquisitions since 2002 >>>

35. Lotus Connections at Work at IBM - Internally
STORY TITLE
Holds over 519,003 profiles
and is the hub of user
requests & all applications
Hosts 12,828 weblogs, authentication for IBM.
109,962 entries with 48,737
users and 24,945 tags. Used
by IBMers as a source of idea
and information sharing. Home of over 498,039
bookmarks with
1,246,805 tags. Serving
a contributor population of
16,947 with enterprise
search access to all
IBMers.
Enables ad hoc collaboration Houses 580 public
with over 44,239 active communities, 300 private
activities for 70,525 users. communities with over
8,690 unique members.
Connecting and empowering IBM’ers
so they can respond faster using innovative solutions

36. Lotus Connections at Work at IBM - Externally
STORY TITLE
 Customer communities using Lotus
Greenhouse provide feedback and
innovative ideas
 Business Partner Communities
using Lotus Connections for
Partners increases efficiency in
channel sales and enablement
 Over 1300 registered on Lotus
Connections for Partners
 700+ partners on Lotus
Connections for Partners

37. Future directions
© 2008 IBM Corporation

38. Spectacular
STORY TITLE
 Simplification of access for end users to multiple sources of
information - both inside and outside the enterprise
 Reduces time re-discovering information

39. Beehive
STORY TITLE
 Self-branding
 Shared content
 Relationship building
 Social interaction
 Making sense and
awareness of people's
social network

40. Social Search and Discovery
STORY TITLE
 “Wisdom-of-the-
crowds” improves
results
 Unified search over
many types of entities
 Discover People-Tags-
Documents-
Communities
relationships
 Discover people
related to your topic
of interest

41. Atlas for Lotus Connections
STORY TITLE
 Relationship discovery
 Social network analysis and visualization

42. Learn more about how Lotus Connections can work for You…
STORY TITLE
Latest product info, research, podcasts, and more
http:/www.ibm.com/lotus/connections
Product demonstration
http://docs.dfw.ibm.com/lotusconn/
Developer Works
http://www.ibm.com/developerworks/lotus/products/connections/
Product documentation
http://www.ibm.com/developerworks/lotus/documentation/connections/
Lotus Greenhouse – experience the software ‘live’
https://greenhouse.lotus.com/home/login.jsp
Synch.rono.us blog – keep up to date on Social Software activities @ IBM!
http://synch.rono.us/social/blog.nsf
Or contact your local
Lotus Sales Representative
to get connected!

43. STORY TITLE
Thank you!!

44. Legal Notices
STORY TITLE
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