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Virtual vs. In-Person
 Professional Development
Comparing Outcomes from Two Annual
       Extension Conferences

           Cheryl Peters, Ph.D.; Specialist
 Michelle Rodgers, Ph.D. ;Director, Univ. of Delaware
     Lela Vandenberg, Ph.D.; Senior Specialist
This presentation focuses on the
highlights from the 2010 all virtual
 conference evaluations (n=338)
     and the 2011 conference
        evaluations for the
    in-person portion (n=219)
    and virtual portion (n=92)
Comparing the 2010 All-Virtual
Conference to the 2011 Virtual Portion
Who was the audience?
• Audience in virtual conference settings were
  very similar.
  – 55% Educators ; 21%-23% paraprofessional staff;
    10 % support staff ; remaining specialists, program
    leaders, admin.
Institute Affiliation
• Similar in virtual conference settings. Notable
  decrease in % of Ag staff attending in 2011.
                                  2010 %        2011 %
   Extension Institute          Respondents   Respondents


   Children and Youth              27%           29%
   Health and Nutrition            27%           27%
   Agriculture/ Agribusiness       22%           13%
   Greening Michigan               14%           13%
   No Institute identified or
                                                 16%
   assigned                        10%
   Two Institutes identified                      8%
Years of Experience in Organization
                         Under 5   6-10    11-20   20+
                         Years     Years   Years   Years
2010 Virtual conference 28%        20%     28%     24%
2011 Virtual portion     24%       27%     29%     20%




                         Under 5   6-10    11-20   20+
                         Years     Years   Years   Years
2011 In-Person portion   21%       21%     37%     21%
Pre-Training
• 2010 – 69% (n=227) participated in one or
  more of the five types of pre-training.
• 2011 – 28% completed training, another 18%
  did not participate in 2011, but did so in 2010.

Still, another 28% reported never attending pre-
training to become comfortable with using the
online conference technology “Adobe Connect.
Comfort with Technology
• In 2010, Adobe Connect was rated as an effective
  medium for professional development (98%).
   – Those comfortable with using technology were more
     likely to report learning more in the virtual
     conference.
• In 2011, 0% responded as not-at-all comfortable
  using technology as a participant. As a presenter,
  the majority are somewhat comfortable.
   – Comfort with presenting online was associated with
     attending pre-conference training.
What was their learning format
            preference?
• In 2010, 49% preferred future conferences to
  be only face-to-face. 35% preferred online
  only. 28% preferred a combination, hybrid, or
  alternating online and in-person.

• In 2011, 84% preferred a hybrid conference
  with 60% reporting learning equally well in
  both formats.
Participant Engagement

Variable constructed for level of involvement in
the virtual conference settings.

Participant only = Passive

Participant + Presenter, Host, Moderator, or
Session Planner = Active
Passive vs. Active

Same percent of Passive vs. Active participation
in the virtual conference settings across years.

In 2010, 230 passive (69%) and 102 active (31%)
In 2011, 66 passive (69%) and 30 active (31%)
Changing Organizational Culture




                                Improved
                  Active
Pre-Training                   Conference
               Participation
                               Outcomes
Meeting Conference Objectives

 Comparing the Virtual: 2010 & 2011
 Comparing 2011: In-Person & Virtual
2010 Conference Objectives                     2011 Conference Objectives
Participants felt inspired, motivated,   Built capacity to achieve success in their
and assured regarding role in MSU        work.
Extension
                                         Developed skills sets and learned effective
Participants built core competencies     methods to deliver programs, including the
                                         use of technology.
Participants had opportunity to learn    Learned something new about key issues
from each other through collaborative    facing Michigan and our world.
work sessions
Experiencing a role in the conference    Felt motivated because needs for
provided opportunity to feel assured     competency, autonomy, and relatedness at
about role in organization               work were satisfied by the FEC experience.
Participants felt FEC 2010 made them     Had opportunities to learn from each other
more comfortable with future online      through collaborative work sessions.
learning experiences
                                         Renewed personal commitment to the MSU
                                         Extension mission and rekindled the
Abode Connect was evaluated as an
                                         organizational spirit of making a difference.
effective learning medium
                                         Gained a better understanding of where MSU
                                         Extension is headed in the future.
Comparing the Virtual Conferences
Comfort with Technology
  – In 2010, active participants more likely to feel
    assured of their role in the organization AND to
    report increased comfort using technology for
    future professional development.
  – In 2011, those very comfortable using technology
    for professional development more likely to learn
    equally well in both format, or likely to learn more
    online. Less comfortable with tech more likely to
    learn more in face-to-face format.
Comparing the Virtual Conferences
Building Competencies
  – In 2010, majority (83%) reported meeting this
    objective to build essential content and skills.
  – In 2011, 96% reported somewhat true or very true
    that they were able to learn interesting new skills
    on the job in the last year, and 58% further agreed
    that the online conference portion supported that
    learning at MSU Extension.
Comparing the Virtual Conferences
Inspired and Motivated
  – In 2010, 59% reported feeling somewhat inspired
    by the all virtual conference.
     • Yet, 92/260 of comments coded for ‘worst feature’
       found the conference impersonal.
  – In 2011, 89% reported they consider people at
    work as friend and believe that people at work
    care about them.
     • Yet, only 15% and 18% thought an online conference
       supported this work motivation.
Comparing 2011
In-Person & Virtual
     Portions
Self-Determination Theory
• Self-Determination Theory (SDT) defines
  intrinsic and extrinsic sources of motivation
• Work conditions supporting the individual’s
  experience of autonomy, competence, and
  relatedness were assessed for the last year as
  a baseline measurement, then respondents
  determined if the hybrid conference
  experience supported, discouraged, or did not
  change their feelings about working for MSU
  Extension.
Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social
development, and well-being. American Psychologist, 55, 68-78.
IN-PERSON
                                VIRTUAL PORTION
Work Motivation                                       PORTION
Self-Determination Theory
7-items                                  % Felt             % Felt
                                True               True
                                       Supported          Supported

Feel can make a lot of inputs
                                78%      27%       74%      28%
deciding how job get done
Free to express ideas and
                                77%      24%       72%      22%
opinions on the job
IN-PERSON
                                    VIRTUAL PORTION
Work Motivation                                           PORTION
Self-Determination Theory
7-items                                      % Felt             % Felt
                                    True               True
                                           Supported          Supported

People at work tell them they are
                                    90%      28%       89%      38%
good at what they do
Able to learn interesting new
                                    96%      58%*      87%      39%
skills on the job
Most days feel a sense of
                                    88%      25%       86%      30%
accomplishment from working
VIRTUAL           IN-PERSON
Work Motivation                      PORTION            PORTION
Self-Determination Theory
                                           % Felt             % Felt
7-items                           True               True
                                         Supported          Supported
Consider the people worked with
                                  89%      15%       87%      31%
as friends
Believe people at work care
                                  89%      18%       90%      30%
about them
Work Motivation
  VIRTUAL        IN-PERSON

      Both            Both
   Autonomy        Autonomy
     items           items

     2 of 3           All 3
   Competence      Competence
     items           items

     Neither           Both
   Relatedness     Relatedness
      items           items
2011- Both Virtual & In-Person
             If an Extension employee feels
            they have opportunity to
            provide input deciding on how
            their job gets done, and that
            they have freedom to express
            their ideas and opinions on the
            job throughout the year, then
            the virtual and in-person
            conference formats support this
            work motivation.

                                Autonomy
2011- Both Virtual & In-Person
       If an Extension employee agrees people tell
      them they are good at what they do and if
      they are able to learn interesting new skills
      on the job during the year, then the virtual
      and in-person conference supported this
      work motivation. If an Extension employee
      felt a frequent sense of accomplishment
      during the last year, they were more likely
      to feel the in-person conference experience
      supported this type of work motivation.


                                     Competence
2011 - In-Person Only
      Extension employees that
      consider the people they work
      with as friends and have
      higher ratings that people at
      work care about them, were
      more likely to feel supported
      by only the in-person
      conference.

                       Relatedness
Motivation Comparison Virtual
             and in-Person
• Both formats are needed and may be better
  suited by type of conference objective.
• An employee feels motivated by work (job
  autonomy and competence) during the year, they
  will both formats are considered helpful in
  supporting their work. The converse is also true
• In-person format seems to support a feeling of
  connectedness to others and provide a sense of
  accomplishment feelings from work better than
  virtual formats.
Common Overall Conference Objectives
                                                                    Percent
                                                      Percent
                                                                    Agreed
                                                      Agreed                     Average          Average
                      TABLE 1:                                     Objective                                    Independe
                                                     Objective                 Rating for In-    Rating for
                                                                    Met for                                      nt t – test
                                                     Met for In-                  Person           Virtual,
            2011 Conference Objectives                              Virtual,                                      Results
                                                      Person                     Format         Online Format
                                                                    Online
                                                      Format
                                                                    Format

  Built capacity to achieve success in their work.                                                               t (292)= -
                                                        84%          92%           2.09             2.41            3.59
                                                                                                                  p <.001
  Developed skills and learned effective methods
                                                                                                                 t (290)= -
  to deliver programs, including the use of             62%          89%           1.77             2.42            7.00
  technology.                                                                                                     p <.001

  Learned something new about key issues
  facing Michigan and our world.                        78%          81%           2.21             2.13            ns

  Had opportunities to learn from each other
  through collaborative work sessions.                  84%          85%           2.32             2.36            ns


  Renewed personal commitment to the MSU
  Extension mission and rekindled the
  organizational spirit of making a difference.         75%          77%           2.17             2.16            ns



  Gained a better understanding of where MSU
  Extension is headed in the future.                    80%          81%           2.22             2.21            ns
Overall Objectives Summary
• An independent t-test found that the means
  significantly differed on just two of the six.
• The objectives with comparable conference
  ratings being reported as met included:
   – learning something new about issues facing the state
     and world,
   – having opportunities to learn collaboratively from
     peers,
   – renewing personal commitment to the Extension
     mission and spirit of making a difference, and
   – gaining a better understanding of MSU Extension’s
     future.
Overall Conference Objectives
• The two conference objectives that did differ
  both by percent in agreement and through
  statistical testing of the means were
  – building capacity to achieve success in Extension
    work and
  – developing skills and effective methods to deliver
    programs including the use of technology.
Discussion Points

• Creating comfort using technology
  is critical to achieve success with
  online professional development
• Active participation is related to
  improved outcomes and facilitates
  peer-to-peer learning. This is an
  important skill set for presenters to
  develop.
Discussion Points
• Extension professionals are motivated at work by
  seeking challenges, keeping busy with interesting
  activities, and having job autonomy.
• Both online and in-person formats of professional
  development are useful, needed, and
  recommended for Extension professionals.
• Content-focused and skill transfer sessions are
  best suited to online learning formats and these
  may be offered more frequently than once a year
  settings such as annual conferences.
Discussion Points
• Extension professionals that consider people
  they work with as friends and believe people
  at work care about them, are more likely to
  feel supported by in-person conference
  experiences.

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Virtual vs. In-Person Professional Development

  • 1. Virtual vs. In-Person Professional Development Comparing Outcomes from Two Annual Extension Conferences Cheryl Peters, Ph.D.; Specialist Michelle Rodgers, Ph.D. ;Director, Univ. of Delaware Lela Vandenberg, Ph.D.; Senior Specialist
  • 2. This presentation focuses on the highlights from the 2010 all virtual conference evaluations (n=338) and the 2011 conference evaluations for the in-person portion (n=219) and virtual portion (n=92)
  • 3. Comparing the 2010 All-Virtual Conference to the 2011 Virtual Portion
  • 4. Who was the audience? • Audience in virtual conference settings were very similar. – 55% Educators ; 21%-23% paraprofessional staff; 10 % support staff ; remaining specialists, program leaders, admin.
  • 5. Institute Affiliation • Similar in virtual conference settings. Notable decrease in % of Ag staff attending in 2011. 2010 % 2011 % Extension Institute Respondents Respondents Children and Youth 27% 29% Health and Nutrition 27% 27% Agriculture/ Agribusiness 22% 13% Greening Michigan 14% 13% No Institute identified or 16% assigned 10% Two Institutes identified 8%
  • 6. Years of Experience in Organization Under 5 6-10 11-20 20+ Years Years Years Years 2010 Virtual conference 28% 20% 28% 24% 2011 Virtual portion 24% 27% 29% 20% Under 5 6-10 11-20 20+ Years Years Years Years 2011 In-Person portion 21% 21% 37% 21%
  • 7. Pre-Training • 2010 – 69% (n=227) participated in one or more of the five types of pre-training. • 2011 – 28% completed training, another 18% did not participate in 2011, but did so in 2010. Still, another 28% reported never attending pre- training to become comfortable with using the online conference technology “Adobe Connect.
  • 8.
  • 9. Comfort with Technology • In 2010, Adobe Connect was rated as an effective medium for professional development (98%). – Those comfortable with using technology were more likely to report learning more in the virtual conference. • In 2011, 0% responded as not-at-all comfortable using technology as a participant. As a presenter, the majority are somewhat comfortable. – Comfort with presenting online was associated with attending pre-conference training.
  • 10. What was their learning format preference? • In 2010, 49% preferred future conferences to be only face-to-face. 35% preferred online only. 28% preferred a combination, hybrid, or alternating online and in-person. • In 2011, 84% preferred a hybrid conference with 60% reporting learning equally well in both formats.
  • 11. Participant Engagement Variable constructed for level of involvement in the virtual conference settings. Participant only = Passive Participant + Presenter, Host, Moderator, or Session Planner = Active
  • 12. Passive vs. Active Same percent of Passive vs. Active participation in the virtual conference settings across years. In 2010, 230 passive (69%) and 102 active (31%) In 2011, 66 passive (69%) and 30 active (31%)
  • 13. Changing Organizational Culture Improved Active Pre-Training Conference Participation Outcomes
  • 14.
  • 15.
  • 16. Meeting Conference Objectives Comparing the Virtual: 2010 & 2011 Comparing 2011: In-Person & Virtual
  • 17. 2010 Conference Objectives 2011 Conference Objectives Participants felt inspired, motivated, Built capacity to achieve success in their and assured regarding role in MSU work. Extension Developed skills sets and learned effective Participants built core competencies methods to deliver programs, including the use of technology. Participants had opportunity to learn Learned something new about key issues from each other through collaborative facing Michigan and our world. work sessions Experiencing a role in the conference Felt motivated because needs for provided opportunity to feel assured competency, autonomy, and relatedness at about role in organization work were satisfied by the FEC experience. Participants felt FEC 2010 made them Had opportunities to learn from each other more comfortable with future online through collaborative work sessions. learning experiences Renewed personal commitment to the MSU Extension mission and rekindled the Abode Connect was evaluated as an organizational spirit of making a difference. effective learning medium Gained a better understanding of where MSU Extension is headed in the future.
  • 18. Comparing the Virtual Conferences Comfort with Technology – In 2010, active participants more likely to feel assured of their role in the organization AND to report increased comfort using technology for future professional development. – In 2011, those very comfortable using technology for professional development more likely to learn equally well in both format, or likely to learn more online. Less comfortable with tech more likely to learn more in face-to-face format.
  • 19. Comparing the Virtual Conferences Building Competencies – In 2010, majority (83%) reported meeting this objective to build essential content and skills. – In 2011, 96% reported somewhat true or very true that they were able to learn interesting new skills on the job in the last year, and 58% further agreed that the online conference portion supported that learning at MSU Extension.
  • 20. Comparing the Virtual Conferences Inspired and Motivated – In 2010, 59% reported feeling somewhat inspired by the all virtual conference. • Yet, 92/260 of comments coded for ‘worst feature’ found the conference impersonal. – In 2011, 89% reported they consider people at work as friend and believe that people at work care about them. • Yet, only 15% and 18% thought an online conference supported this work motivation.
  • 21. Comparing 2011 In-Person & Virtual Portions
  • 22. Self-Determination Theory • Self-Determination Theory (SDT) defines intrinsic and extrinsic sources of motivation • Work conditions supporting the individual’s experience of autonomy, competence, and relatedness were assessed for the last year as a baseline measurement, then respondents determined if the hybrid conference experience supported, discouraged, or did not change their feelings about working for MSU Extension. Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55, 68-78.
  • 23. IN-PERSON VIRTUAL PORTION Work Motivation PORTION Self-Determination Theory 7-items % Felt % Felt True True Supported Supported Feel can make a lot of inputs 78% 27% 74% 28% deciding how job get done Free to express ideas and 77% 24% 72% 22% opinions on the job
  • 24. IN-PERSON VIRTUAL PORTION Work Motivation PORTION Self-Determination Theory 7-items % Felt % Felt True True Supported Supported People at work tell them they are 90% 28% 89% 38% good at what they do Able to learn interesting new 96% 58%* 87% 39% skills on the job Most days feel a sense of 88% 25% 86% 30% accomplishment from working
  • 25. VIRTUAL IN-PERSON Work Motivation PORTION PORTION Self-Determination Theory % Felt % Felt 7-items True True Supported Supported Consider the people worked with 89% 15% 87% 31% as friends Believe people at work care 89% 18% 90% 30% about them
  • 26. Work Motivation VIRTUAL IN-PERSON Both Both Autonomy Autonomy items items 2 of 3 All 3 Competence Competence items items Neither Both Relatedness Relatedness items items
  • 27. 2011- Both Virtual & In-Person If an Extension employee feels they have opportunity to provide input deciding on how their job gets done, and that they have freedom to express their ideas and opinions on the job throughout the year, then the virtual and in-person conference formats support this work motivation. Autonomy
  • 28. 2011- Both Virtual & In-Person If an Extension employee agrees people tell them they are good at what they do and if they are able to learn interesting new skills on the job during the year, then the virtual and in-person conference supported this work motivation. If an Extension employee felt a frequent sense of accomplishment during the last year, they were more likely to feel the in-person conference experience supported this type of work motivation. Competence
  • 29. 2011 - In-Person Only Extension employees that consider the people they work with as friends and have higher ratings that people at work care about them, were more likely to feel supported by only the in-person conference. Relatedness
  • 30. Motivation Comparison Virtual and in-Person • Both formats are needed and may be better suited by type of conference objective. • An employee feels motivated by work (job autonomy and competence) during the year, they will both formats are considered helpful in supporting their work. The converse is also true • In-person format seems to support a feeling of connectedness to others and provide a sense of accomplishment feelings from work better than virtual formats.
  • 31. Common Overall Conference Objectives Percent Percent Agreed Agreed Average Average TABLE 1: Objective Independe Objective Rating for In- Rating for Met for nt t – test Met for In- Person Virtual, 2011 Conference Objectives Virtual, Results Person Format Online Format Online Format Format Built capacity to achieve success in their work. t (292)= - 84% 92% 2.09 2.41 3.59 p <.001 Developed skills and learned effective methods t (290)= - to deliver programs, including the use of 62% 89% 1.77 2.42 7.00 technology. p <.001 Learned something new about key issues facing Michigan and our world. 78% 81% 2.21 2.13 ns Had opportunities to learn from each other through collaborative work sessions. 84% 85% 2.32 2.36 ns Renewed personal commitment to the MSU Extension mission and rekindled the organizational spirit of making a difference. 75% 77% 2.17 2.16 ns Gained a better understanding of where MSU Extension is headed in the future. 80% 81% 2.22 2.21 ns
  • 32. Overall Objectives Summary • An independent t-test found that the means significantly differed on just two of the six. • The objectives with comparable conference ratings being reported as met included: – learning something new about issues facing the state and world, – having opportunities to learn collaboratively from peers, – renewing personal commitment to the Extension mission and spirit of making a difference, and – gaining a better understanding of MSU Extension’s future.
  • 33. Overall Conference Objectives • The two conference objectives that did differ both by percent in agreement and through statistical testing of the means were – building capacity to achieve success in Extension work and – developing skills and effective methods to deliver programs including the use of technology.
  • 34. Discussion Points • Creating comfort using technology is critical to achieve success with online professional development • Active participation is related to improved outcomes and facilitates peer-to-peer learning. This is an important skill set for presenters to develop.
  • 35. Discussion Points • Extension professionals are motivated at work by seeking challenges, keeping busy with interesting activities, and having job autonomy. • Both online and in-person formats of professional development are useful, needed, and recommended for Extension professionals. • Content-focused and skill transfer sessions are best suited to online learning formats and these may be offered more frequently than once a year settings such as annual conferences.
  • 36. Discussion Points • Extension professionals that consider people they work with as friends and believe people at work care about them, are more likely to feel supported by in-person conference experiences.

Notas del editor

  1. None of the 8% two institute members were in AABI – 7 of 8 were in Health and Nutrition. Other in C &amp;Y.
  2. Why do we still have staff not attending technology pre-conference training? We believe training leads to more active participation which leads to improved conference objectives being met for individuals.
  3. We believe training leads to more active participation which leads to improved conference objectives being met for individuals. Training needed for both comfort in the technology and for presenters on ways to increase participation within the session!!
  4. Comparison of how conference objectives changed with the format change of professional development. Stress difference in survey design between two years.
  5. *Indicates majority of responses. All other items in table were ranked most frequently as “no change”.
  6. *Indicates majority of responses. All other items in table were ranked most frequently as “no change”.
  7. *Indicates majority of responses. All other items in table were ranked most frequently as “no change”.
  8. Chi-squares performed for each SDT item with response if were the conference experience supported, discouraged, or did not change their feelings about working for MSU Extension.
  9. Additional: A one-way ANOVA was used to test whether employee’s ratings of the ability to make inputs deciding how their jobs get done differed among institute affiliations. Self-ratings of the ability to make inputs on the job differed significantly across the institutes, F (5, 199) = 11.71, p &lt;.01. Bonferroni post-hoc comparisons of the institute groups indicate that the Health and Nutrition employees (M = 3.86) rated the ability to provide input significantlylower than the Greening Michigan employees (M = 5.38); whereas, the Children &amp; Youth (M = 4.60) and AABI (M = 4.67) employees rated the ability to make inputs similarly and were not significantly different from the other institute employees. Only finding that differed by Institute Affiliation. Years with Organization did not relate to anything.
  10. ** Same questions used in both formats . Percentages that this objective was somewhat, quite a bit, or completely met are highlighted for each. Black is In-Person.Red is Virtual.
  11. The fact that these objectives had comparable and relatively high rates of being met under both types of learning formats is evidence that both formats are effective for Extension professionals. Demonstration that ratings did not differ significantly further proves the value and potential contribution of both learning environments – online and in-person.
  12. These conference objectives related to content and skill transfers in professional development and results showed a greater effectiveness to be delivered via virtual sessions
  13. Suggesting there is still a valuable role for traditional meetings, but that it might not need to be in tandem with annual in-service conferences. Perhaps this need can be offered through other events such as professional associations and project team recognition.