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HR Metrics That Matter Ward Christman Senior Consultant

What is a Metric? ,[object Object],[object Object],[object Object],[object Object]

Why HR Metrics? ,[object Object],1990 Metrics 1995 2000 2010 Benchmarking Analytics Prediction ,[object Object]

Top Talent Management Impacts on EBITA ,[object Object],[object Object]

Gartner's Model for Types of Workforce Analytics Solutions

Which HR Metrics? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Internal Mobility Recruiting Workforce Planning

Tying HR to the business ,[object Object],Human Capital Management value curve Efficiency Service Loyalty Productivity Performance Retention

Who needs to be on the HR Metrics Team? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What data and what to do with it? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What data and what to do with it? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Sample Collection Grid CEO CFO CIO CHRO Business Driver #1 New business Cost containment ROI on technology Employee performance Business Driver #2 Speed to market Shareholder value Security of customer data Retention Business Driver #3 Client Retention Business Driver #4 Shareholder value Business Driver #5 Business Driver #6 Business Driver #7

What data and what to do with it? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Sample Organization Grid Benefits Comp/Rewards & Recognition Learning & Development Succession Planning Career Development Goal attainment Performance Management Hire top performers ROI on ATS Hire for less cost Hire top talent faster Talent Acquisition (Recruiting) CHRO CIO CFO CEO

What to do with the data? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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