Petteri Uljas, Capgemini; Corporate VP, Head of Infrastructure Services; Eastern Europe, India and Latin America Cloud doesn’t change everything Evolutionary in implementation, revolutionary in usage. Normal IT project methodologies apply (mostly). Leverage processes and skills you already have. Don’t throw everything out because a small part is new. Everything that holds up “traditional” projects will hold up your first Cloud project.

1. Considering the Cloud?
5 Points to Remember
Presenter Name Petteri Uljas
Title / Position Organization Capgemini
Corporate VP, Head of Infrastructure Services
Eastern Europe, India and Latin America
1

2. Cloud Ceiling Track
Sharing Best Practices from Leading Innovators
10:15-11:00
Capgemini Keynote
11:05-11:50
BMW Insight Session
1:00-1:45
POC Insight Session with National Australia Bank,
Terremark and Trapezoid
1:50-2:35
Enterprise Cloud Best Practice Panel
2:25-3:20
Big Data in the Cloud Panel

3. 1. Cloud doesn’t change everything
3

4. New Business Increased Speed Business Process Investment
Models to Market Transformation Optimisation
Enables
RightCloud
Financial
Transformation
Delivers Traditional Private
Delivers IT Agility
IT Public Cloud
Cloud
Requires
Service Integration / Service Aggregation / Service Orchestration
Accessible
Offered Scalable and Shared / Multi-
through the Pay Per Use
“as a service” Elastic tenant
network
4

5.  Cloud doesn’t change everything
– Evolutionary in implementation, revolutionary in usage.
– Normal IT project methodologies apply (mostly).
– Leverage processes and skills you already have.
– Don’t throw everything out because a small part is new.
– Everything that holds up “traditional” projects will hold
up your first Cloud project.
5

6. 2. New aspects of Cloud do need to be carefully planned
6

7. Private Public
Traditional Virtualized Public
Data Center Data Center GAP Cloud
RUN PARTNER
• Instant-on Dev & Test
• Remote Infrastructure • Virtualization environments
Management Healthcheck
• Dynamic capacity Web
• Consolidation & How do Applications
Virtualization projects
• Bespoke Applications
• Dedicated email and
• Remote Infrastructure organizations bridge • DR-as-a-Service
• High performance data
Management
Office applications
the gap between processing (HPC)
• Bespoke Applications their existing IT • ERP/Enterprise
application hosting
• Dedicated email and
• Office products infrastructure and • CRM-as-a-Service
(salesforce.com)
the Cloud? • SaaS
• Email-as-a-Service
• Collaboration
applications

8. Private Public
Traditional Virtualized Public
Data Center Private Cloud
Data Center GAP Cloud
RUN PARTNER
• Instant-on Dev & Test
• Remote Infrastructure • Virtualization • Shared IT service-center environments
Management Healthcheck design
• Dynamic capacity Web
• Consolidation & • Private Cloud Applications
Virtualization projects architecture & design
• Bespoke Applications
• Remote Infrastructure • Private Cloud Vendors • DR-as-a-Service
• Dedicated email and Management Transformation Services • High performance data
Office applications (build) selling private processing (HPC)
• Remote Infrastructure
• Bespoke Applications Management cloud can • ERP/Enterprise
• Dedicated email and
• Office products • Bespoke Applications help – but it’s application hosting
• CRM-as-a-Service
• Dedicated email and
Office products still a capital (salesforce.com)
• SaaS
expense • Email-as-a-Service
• Collaboration
applications

9. Private Public
Traditional Virtualized Dedicated Multi-tenant Public
Data Center Data Center Private Cloud External External Cloud
Private Cloud Private Cloud
RUN HOST PARTNER
• Instant-on Dev & Test
• Remote Infrastructure • Virtualization • Shared IT service-center • Dedicated Private Cloud • Private Cloud Dev & Test environments
Management Healthcheck design IaaS • DR-as-a-Service • Dynamic capacity Web
• Consolidation & • Private Cloud • Hybrid/Cloud-burst • Hybrid/Cloud-burst Applications
Virtualization projects architecture & design • DR-as-a-Service capacity from client
• Bespoke Applications • DR-as-a-Service
• Remote Infrastructure • Private Cloud (dedicated instance) Datacenter
• Dedicated email and Management Transformation Services • High performance data
Office applications • Desktop-as-a-service • High Performance / Grid processing (HPC)
(build) Computing
• Remote Infrastructure • Performance testing
• Bespoke Applications Management • ERP/Enterprise
• ERP/Enterprise application • Desktop-as-a-service
• Dedicated email and hosting application hosting
• Bespoke Applications • Enterprise Application
• Office products • SaaS • CRM-as-a-Service
hosting
• Dedicated email and (salesforce.com)
• Email-as-Service • ERP/Enterprise application
Office products • SaaS
• Collaboration applications hosting
• Email-as-a-Service
• SaaS
• Collaboration
• Email-as-a-Service
applications
• Collaboration applications
Common foundation services
Cloud Strategy & Business Case; Readiness Assessment; Architecture & Design Services;
Implementation & Transition; Security Engineering; Service Management

10. Private Public
Traditional Virtualized Dedicated Multi-tenant Public
Data Center Data Center Private Cloud External External Cloud
Private Cloud Private Cloud
RUN HOST PARTNER
• Instant-on Dev & Test
• Remote Infrastructure
Management
• Virtualization
Healthcheck
ODCA Master Usage Models
• Shared IT service-center
design
• Dedicated Private Cloud
IaaS
guiding path Test Enterprise
• Private Cloud Dev &
to environments
• DR-as-a-Service
• Private Cloud Computing in Cloud
Class • Dynamic capacity Web
• Consolidation & • Hybrid/Cloud-burst • Hybrid/Cloud-burst Applications
Virtualization projects architecture & design • DR-as-a-Service capacity from client
• Bespoke Applications • DR-as-a-Service
• Dedicated email and
• Remote Infrastructure • Private Cloud Compute IaaS
(dedicated instance) Datacenter
• High performance data
Management Transformation Services
Office applications (build)
• Commercial Framework / Grid
• High Performance
Desktop-as-a-service processing (HPC)
Computing
• Remote Infrastructure Service Orchestration
• Performance testing
• Bespoke Applications Management • ERP/Enterprise
• ERP/Enterprise application • Desktop-as-a-service
• Dedicated email and hosting application hosting
• Bespoke Applications • Enterprise Application
• Office products • SaaS • CRM-as-a-Service
ODCA Focused Usage• Models guiding path to Open Data Center solutions
Dedicated email and
hosting
(salesforce.com)
• Email-as-Service • ERP/Enterprise application
Office products • SaaS
• Collaboration applications hosting
• Secure Federation: Security Monitoring, Security Provider Assurance, Identity • Email-as-a-Service
• SaaS
• Automation: VM Interoperability, IO Control, Distance Workload Migration• Collaboration
• Email-as-a-Service
• Common Management and Policy: Regulatory FrameworkCollaboration applications•
applications
• Transparency: Carbon Footprint, Service Catalog, Standard Units of Measure
Industry delivering Enterprise Class cloud solutions at scale

11.  New aspects of Cloud do need to be carefully planned.
– (Cloud) Service definition, quality of service, evolution of
the service, service catalogue, and service life cycle need
to be well defined and designed.
– Clarity in use-cases, service catalogue and non-
functional requirements fundamental to success.
– Totally new business model, totally new measurement.
– Products and target markets to be defined and agreed
well up front
11

12. 3. Build to the lowest common denominator
12

13. Events that occur independently
Business of client actions and that drive
Executive Compelling business decisions.
Events
Business Expansion
Cost reduction mandate
Failing or obsolete Infrastructure
Compliance
Client-specific motivations
driving
FINANCIAL STRATEGIC PERSONAL a sense of urgency
• Market share
• Stock market pressure • Building / maintaining reputation
• Economic recovery positioning
• Cost model transformation • Meeting targets/MBOs
• Reaction to competitive landscape

14. Events that occur independently
of client actions and that drive
Technology Compelling business decisions.
Executive Events
Poor service levels
Failed audit
Licensing payments
Disruptive competitive threat
Client-specific motivations
driving
FINANCIAL STRATEGIC PERSONAL a sense of urgency
• Improve efficiency while reducing • IT causing losses • Missing incentive/bonus payouts
costs
• Improving agility • Requirements for meeting
• Merger, Acquisition or Divestiture internal SLA/metrics

15.  Build to the lowest common denominator
– Simplification will accelerate deployment and adoption
– Grow the service offering complexity with experience
and demand
– Don’t try to solve too many problems at once
– Don’t build a solution to every need. Instead reshape the
requirements to fit a standard offering.
15

16. 4. Networks are the enabler as well as the inhibitor
16

17. Client
Administrators Client A Client B Client C Client D
Multi-Client Data Center Networking
Self-Service Portal
Cloud Management System
Service Management, Provisioning, Availability, etc.
Cloud
Administrators Virtualization Management
Hypervisor management
Hardware Management
Servers, Network, Storage management Client
Resource Pools
Enterprise Management System
(Authentication, Event management, etc)

18. Client
Administrators Client A Client B Client C Client D o Seamlessly integrates with your
existing network.
o Network multi-tenancy
Multi-Client Data Center Networking through flexible automation.
SECURE o Resource pools/zones mapped
to VLANs.
o Self service
Self-Service Portal
Cloud Management System
Service Management, Provisioning, Availability, etc.
Cloud
Administrators Virtualization Management
Hypervisor management
Hardware Management
Servers, Network, Storage management Client
Resource Pools
Enterprise Management System
(Authentication, Event management, etc)

19.  Networks are the enabler as well as the inhibitor
– Access to the cloud requires secure front-end user
access and back-end cloud management for a viable
Cloud solution.
– Most enterprise networks are designed for separation
and security, and actively prevent back-end access to
network zones across business units, countries and
regions.
– Early verification of network viability for Cloud services
is vital, especially when Cloud spans beyond the data
center.
19

20. 5. Plan early on how to operate your Cloud
20

21. Client’s Customers
Best of breed
capabilities
Client’s Business Operations
Client Retained IT
Client Retained IT
Single point of
Service Integration and Management Service
Integration
Integrated Process & Tool Environment
Integrated Service Desk
Best service
Application Network & Third-Party providers for
Application Infrastructure End User your business
Support & Telecom IT Support
Development Management Computing
Maintenance Services Services

22. Client’s Customers
Best of breed
capabilities
Client’s Business Operations
Client Retained IT
Client Retained IT
Single point of
Service Integration and Management Service
Integration
Integrated Process & Tool Environment
Integrated Service Desk
Best service
Private Public providers for
your business
Traditional Virtualized Dedicated External Multi-tenant External
Private Cloud Public Cloud
Data Center Data Center Private Cloud Private Cloud
RUN HOST PARTNER

23.  Plan early on how to operate your Cloud
– Build a multi-discipline team embedded in a single
group, to compliment the traditional delivery processes.
(Hypervisor, storage, compute, service management
skills)
– New Cloud processes will be required in addition to
traditional service management processes.
– These should focus upon the service life cycle from
creation, instantiation, operation and termination.
23

24. 1. Cloud doesn’t change everything
2. New aspects of Cloud do need to be carefully planned
3. Build to the lowest common denominator
4. Networks are the enabler as well as the inhibitor
5. Plan early on how to operate your Cloud
24

25. PaaS
Release 2 - .Net
Infrastructure Offering
Storage aaS
Joint Offering with Release 2
Applications Services / Orchestration aaS Infrastructure aaS
Sogeti Release 2 Release 2 UK1-2
Satellite cloud DCs in line Security aaS
with revised DC strategy
Infrastructure aaS Desktop aaS Infrastructure aaS Orchestration aaS Orchestration aaS Release 1
Release 2 UK1 Release 1 Release 3 UK2 Release 3 Release 4
Citrix
Infrastructure aaS
Infrastructure aaS Testing PaaS PaaS Testing PaaS Desktop aaS France Satellite
Release 1 Release 1 Smart Energy aaS Release 1 - Java Release 3 Release 2
Infrastructure aaS
Storage aaS Mobility aaS Collaboration aaS Nordic Satellite
Testing PaaS
Release 1 Release 1 Release 2 Release 1
Desktop aaS
Messaging aaS Orchestration aaS Release 3
Release 2 Release 1
Zimbra
Messaging aaS
Release 3
Infrastructure aaS NL Satellite Exchange
Q1 2012 Q2 2012 Q3 2012 Q4 2012 Q1 2013 Q2,3,4 2013 Demand Led
25

26.  Capgemini and the ODCA
– Push and Pull: Alignment of the Capgemini internal
standardization work and the ODCA streams
– Prioritized participation: Advise, Invest, Trust
– Increase awareness: Improved understanding and
awareness of the Cloud market and the issues clients are
facing.
 Top Challenges
– Ease of migration into and out of the Cloud
– Cloud mindsets and confusion
– Resourcing
26

27. Panels
Presenters
Andreas Poeschl
BMW Cloud Insight BMW
Presenter
POC NAB, Terremark, Albert Caballero Jeffrey R Deacon Matt R Lowth
and Trapezoid Insight Trapeziod Terremark National Australia Bank
Moderator Panelists
Rapid Fire Panel: Ben Kepes Andy Gupte Das Kamhout Mario Müller Matt Estes
Enterprise Cloud Best Diversity Analysis Marriott International, Inc. Intel Corporation BMW Walt Disney Company
Practices Brad Twynham
ServiceMesh
Moderator Panelists
Rapid Fire Panel: Das Kamhout Jim Dietz Mark Troester Matt Estes Rob Rosen
Big Data Intel Corporation Teradata Corp SAS Walt Disney Company MapR Technologies
in the Cloud Ed Albanese
Cloudera

28. Thank You
28

29. Resources
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