Essence of Lean & Legal Process Improvement The Eight Classic Wastes Litigation Efficiency Projects Other Tools & Strategies in the Lean Toolkit

1. Osler, Hoskin & Harcourt LLP
Mara Nickerson
Jennifer Thompson
Legal Process Improvement &
Efficient Strategies for In-House Counsel
June 13, 2018

2. Welcome & Introduction

3. 3
LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
Agenda
Essence of Lean & Legal Process Improvement
The Eight Classic Wastes
Litigation Efficiency Projects
Other Tools & Strategies in the Lean Toolkit

4. Essence of Lean &
Legal Process Improvement

5. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
What
Do We
mean By Going
Lean?

6. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
What is
Lean Six
Sigma?

7. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
Understanding
&Value
Waste

8. The Eight Classic Wastes

9. 9
LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
Lean’s Classic Eight Wastes
Defects
Over Production
Waiting Delays
Non-Utilized Talent
Transportation (of things)
Inventory
Motion (of people)
Extra Processing
D
O
W
N
T
I
M
E

10. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
Defects
Over Production
Waiting Delays
Non-Utilized Talent
Transportation (of things)
Inventory
Motion (of people)
Extra Processing

11. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
Defects
Over Production
Waiting Delays
Non-Utilized Talent
Transportation (of things)
Inventory
Motion (of people)
Extra Processing

12. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
Defects
Over Production
Waiting Delays
Non-Utilized Talent
Transportation (of things)
Inventory
Motion (of people)
Extra Processing

13. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
Defects
Over Production
Waiting Delays
Non-Utilized Talent
Transportation (of things)
Inventory
Motion (of people)
Extra Processing

14. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
Defects
Over Production
Waiting Delays
Non-Utilized Talent
Transportation (of things)
Inventory
Motion (of people)
Extra Processing

15. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
Defects
Over Production
Waiting Delays
Non-Utilized Talent
Transportation (of things)
Inventory
Motion (of people)
Extra Processing

16. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
Defects
Over Production
Waiting Delays
Non-Utilized Talent
Transportation (of things)
Inventory
Motion (of people)
Extra Processing

17. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
Defects
Over Production
Waiting Delays
Non-Utilized Talent
Transportation (of things)
Inventory
Motion (of people)
Extra Processing

18. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
What
Isa
Legal Process?

19. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
Identifying Wastes
A Case Study:Osler’s Email
Management Program

20. Litigation Efficiency Projects

21. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
Automated Civil
Litigation

22. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL

23. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL

24. Other Tools &
Strategies in the Lean Toolkit

25. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL

26. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL
Process Mapping

27. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL

28. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL

29. LEGAL PROCESS IMPROVEMENT & EFFICIENT STRATEGIES FOR IN-HOUSE COUNSEL

30. Questions?

31. Osler, Hoskin & Harcourt LLP
Mark Gelowitz
Geoff Hunnisett
Privilege Best Practices in the Data Age
WEDNESDAY JULY 11TH
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FOR PART 3

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