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Developing Agile Leadership
Pete Behrens, CEC, CST®
Lars Bruns – GE Global Research
Philipp Engstler – Local.ch
Twitter:
#SAMW16 @scrumalliance and @petebehrens
Pete Behrens, CEC, CST®
2
• Leadership Agility Coach with Trail Ridge
• Guided organizational agility in many companies:
• Certified Leadership Agility 360 Coach
• Founder of the Scrum Alliance CEC Program
• Scrum Alliance board member
• Leading development of the new
Certified Agile Leadership (CAL)
Program for Scrum Alliance
© 2016 Trail
Global Agile Leadership Awareness
Today!
April
June
May
April
September
© 2016 Trail
AHA! Agile Leadership Awareness
© 2016 Trail
Agile Leadership Perception
The World of
Agile
The World of
Leadership
What
is it?
© 2016 Trail
Agile Leadership Reality
The World of
Agile
Leadership
Agile Organizations
need Leadership
Leaders need
to be agile
© 2016 Trail
I haven’t always been agile…
“I have a
confession…”
I am A
Recovering
asshole
© 2016 Trail
Why I know this…
© 2016 Trail
I’m not alone…
R. Hogan & Kaiser, 2005
What we know about leadership.
Review of General Psychology
“Climate surveys routinely
show that about 70% of
employees report the most
stressful aspect of their
jobs is the interaction with
their immediate boss.”
70%
Leadership
Failure
© 2005-2016 Trail Ridge Consulting, LLC
My story as Development Mgr…
© 2016 Trail
How I came to “know”…
video
© 2016 Trail
My real AHA! motivator
We all need someone
like Jana in our lives…
© 2005-2016 Trail Ridge Consulting, LLC
My AHA!
Task-focused
Do the work
People = problems
Expert
Leader
© 2005-2016 Trail Ridge Consulting, LLC
I was promoted to a VP…
© 2016 Trail
My way to be agile…
Weisbart.com
Video
© 2016 Trail
My real AHA! moment…
© 2016 Trail
My AHA!
Results-focused
Direct the work
People = PawnsTask-focused
Do the work
People = Problems
Expert
Leader
Achiever
Leader
© 2016 Trail
My AHA! Agile Leadership Journey
1990 20152005 20101995 2000
© 2016 Trail
My AHA! Talk Journey
Agile
Leadership
Leadership
Evolution
Leadership
Perspective
© 2016 Trail
For 2.5 Million Years
200
Years
13,000
Years
before people settled…
© 2016 Trail
For 2.5 Million Years
‣ Small & nomadic
‣ Informal Task-based leadership
‣ Leaders emerged
‣ Low tolerance for dominance
‣ People were free to leave
AHA! people were agile… 200
Years
13,000
Years
© 2016 Trail
For 2.5 Million Years
“Self-organization is not a startling new feature of
the world.
It is what we do until we interfere with the
process and try to control one another.”
- Margaret Wheatley
AHA! people were agile… 200
Years
13,000
Years
© 2016 Trail
The Previous 13,000 Years
200
YearsThen people settled… 200
Years
© 2016 Trail
The Previous 13,000 Years
‣ Large sedentary city-states
‣ Formal hierarchical leadership
‣ Leaders imposed from above
‣ Dependent on city - not free to leave
‣ Power, wealth & dominance surge
then people settled… 200
Years
© 2016 Trail
The Previous 13,000 Years
“As leaders gained more relative power,
relations are based more on leaders’ ability to
dominate and exploit rather than benefit followers.”
- Price & Vugt 2014
assholes had a home… 200
Years
© 2016 Trail
The Last 200 Years…
200
Years
rapid rise in complexity & change
© 2016 Trail
The Last 200 Years…
‣ Large organizations
‣ Formal hierarchical leadership
‣ Leaders imposed from above
‣ Dependence on organization
‣ Power, wealth & dominance
AHA! organizations haven’t changed
© 2016 Trail
Today!
Choice of Leader
Team Power
Autonomy
Mobility
Preference Reality
Imposed Leaders
Hierarchical Power
Directive
Rigidity
AHA! it’s time for a change…
© 2016 Trail
My AHA! Talk Journey
© 2016 Trail
Agile Isn’t Sticking or Scaling…
Today’s Leadership
i
CULTURE
STRUCTURE
PROCESS
Super-sizing agile
processes fails to
penetrate and stick
© 2016 Trail
Scaling Agile Challenges
Company
culture
at odds with
agile values
46%
Management
concern about
loss of control
38%
Organizational
resistance to
change
42%
© 2016 Trail
Agile Leadership is the key
CULTURE
STRUCTURE
PROCESS
Leaders must
connect agile
values within the
culture
© 2016 Trail
AHA! Agile Leadership Journey
Task-focused
Do the work
Results-focused
Direct the work
Drive and measure
Growth-focused
Guide people/change
Share Leadership
Creative & Adaptive
Expert
Leader
Achiever
Leader
Catalyst
Leader
Based on Leadership Agility by Bill Joiner & Stephen Josephs
© 2016 Trail
Expanding a Leader’s AHA!
Based on Leadership Agility by Bill Joiner & Stephen Josephs
Less about skill acquisition, more about self-awareness and maturity
© 2016 Trail
Refocusing Agile Leaders
© 2016 Trail
Over-Focus on Organization
Over-focus on
Organizational
Agility
© 2016 Trail
Need Agile Leaders!
Over focus on
Organizational
Agility
Organizations
reflect
Leadership
© 2016 Trail
Need Agile Leaders!
ADAPTIVE
MIND!
ADAPTIVE
BODY!
"Unless leaders do their
own development work,
they are not likely to create
business transformation.
- Robert Anderson
in Mastering Leadership
© 2016 Trail
An Agile Leader’s AHA!
Researching Research!
The focus and tools of
research have changed
much in the past 100 years
How we research has not
Global
ResearchLars Bruns
© 2016 Trail
Researching Himself
Global
Research
Paired Leadership
Lars leads by modeling a paired-
leadership approach – sharing
responsibility & developing others.
© 2016 Trail
Researching People
M(e) Staffing
Researchers now self-organize
on research projects –
increasing energy & learning Global
Research
© 2016 Trail
Researching Research
Flash Works
Researchers flash swarm selected
projects across disciplines –
creativity and progress soar. Global
Research
© 2016 Trail
Need Agile Leaders!
✴Awareness of self
✴Reflects cognitively
✴Open to perspectives
GROWTH MINDSET CATALYST HABITS
✴Experiments on self
✴Coaches for growth
✴Shares ownership
© 2016 Trail
Over-Focus on Actions
Over-focus on
Productivity and
other outputs
© 2016 Trail
Need Focus on Enablement
Over-focus on
Productivity and
other outputs
Results are
enabled thru
culture
“You can’t build an adaptable organization
without adaptable people”
- Gary Hamel
© 2016 Trail
An Agile Leader’s AHA!
Guiding Agile Culture
With a pending integration,
Philipp sought to know and
save his company’s culture.
He ended up influencing the
acquiring company’s culture
Philipp Engstler
© 2016 Trail
Discovering Their Agile Culture…
Visualizing Culture
Exploring their values
iteratively through visualization
and collaboration
© 2005-2016 Trail Ridge Consulting, LLC
© 2016 Trail
Sharing Their Agile Culture …
Culture V1.02
The version number indicates
that we expect to inspect &
adapt our culture and behaviors
Urs Schäppi,
CEO Swisscom
© 2016 Trail
Spreading Their Agile Culture…
© 2016 Trail
Spreading Their Agile Culture…
© 2016 Trail
Focus on Enablement
✴Imagines creatively
✴Connects emotionally
✴Seeks & uses feedback
GROWTH MINDSET
AGILE VALUES
✴Creates a safe workplace
✴Guides organization change
✴Builds organization culture
© 2016 Trail
AgileLeadershipJourney.com
AHA!
Workshop
Leadership
Compass
Leadership
Journey
© 2016 Trail
AHA! Agile Leadership Workshops
Certified Agile Leadership Workshops
 June 30 - July 1 in Bangalore, India
 August 29-31 in Denver, CO
 September 15-16 in Zurich, Switzerland
 September 28-30 in New York, NY
 October 26-28 in Seattle, WA
 November 16-18 in Washington, DC
 Nov 30 – Dec 2 in Orlando, FL
Register at AgileLeadershipJourney.com/tour
© 2016 Trail
Certified Agile Leadership (CAL) Program
AHA! Journey!
© 2016 Trail
Tying it all together…
Certified
Agile
Leadership
More to
come…
Some Education
Providers are
pending Scrum
Alliance Approval
© 2016 Trail
CAL Program Teams
Program Discovery Team
2015
• Pete Behrens
• Steven Denning
• Angela Johnson
• Pollyanna Pixton
• Simon Roberts
Program Design Team
2016
• Pete Behrens
• Peter Green
• Angela Johnson
• Assistance from Sanjiv
Augustine, Scott Dunn
and Brian Rabon
Scrum Alliance Support Team
• Manny Gonzalez
• Erika Jones
• Lisa Reeder
Thank you!

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Developing Agile Leadership

  • 1. Developing Agile Leadership Pete Behrens, CEC, CST® Lars Bruns – GE Global Research Philipp Engstler – Local.ch Twitter: #SAMW16 @scrumalliance and @petebehrens
  • 2. Pete Behrens, CEC, CST® 2 • Leadership Agility Coach with Trail Ridge • Guided organizational agility in many companies: • Certified Leadership Agility 360 Coach • Founder of the Scrum Alliance CEC Program • Scrum Alliance board member • Leading development of the new Certified Agile Leadership (CAL) Program for Scrum Alliance
  • 3. © 2016 Trail Global Agile Leadership Awareness Today! April June May April September
  • 4. © 2016 Trail AHA! Agile Leadership Awareness
  • 5. © 2016 Trail Agile Leadership Perception The World of Agile The World of Leadership What is it?
  • 6. © 2016 Trail Agile Leadership Reality The World of Agile Leadership Agile Organizations need Leadership Leaders need to be agile
  • 7. © 2016 Trail I haven’t always been agile… “I have a confession…” I am A Recovering asshole
  • 8. © 2016 Trail Why I know this…
  • 9. © 2016 Trail I’m not alone… R. Hogan & Kaiser, 2005 What we know about leadership. Review of General Psychology “Climate surveys routinely show that about 70% of employees report the most stressful aspect of their jobs is the interaction with their immediate boss.” 70% Leadership Failure
  • 10. © 2005-2016 Trail Ridge Consulting, LLC My story as Development Mgr…
  • 11. © 2016 Trail How I came to “know”… video
  • 12. © 2016 Trail My real AHA! motivator We all need someone like Jana in our lives…
  • 13. © 2005-2016 Trail Ridge Consulting, LLC My AHA! Task-focused Do the work People = problems Expert Leader
  • 14. © 2005-2016 Trail Ridge Consulting, LLC I was promoted to a VP…
  • 15. © 2016 Trail My way to be agile… Weisbart.com Video
  • 16. © 2016 Trail My real AHA! moment…
  • 17. © 2016 Trail My AHA! Results-focused Direct the work People = PawnsTask-focused Do the work People = Problems Expert Leader Achiever Leader
  • 18. © 2016 Trail My AHA! Agile Leadership Journey 1990 20152005 20101995 2000
  • 19. © 2016 Trail My AHA! Talk Journey Agile Leadership Leadership Evolution Leadership Perspective
  • 20. © 2016 Trail For 2.5 Million Years 200 Years 13,000 Years before people settled…
  • 21. © 2016 Trail For 2.5 Million Years ‣ Small & nomadic ‣ Informal Task-based leadership ‣ Leaders emerged ‣ Low tolerance for dominance ‣ People were free to leave AHA! people were agile… 200 Years 13,000 Years
  • 22. © 2016 Trail For 2.5 Million Years “Self-organization is not a startling new feature of the world. It is what we do until we interfere with the process and try to control one another.” - Margaret Wheatley AHA! people were agile… 200 Years 13,000 Years
  • 23. © 2016 Trail The Previous 13,000 Years 200 YearsThen people settled… 200 Years
  • 24. © 2016 Trail The Previous 13,000 Years ‣ Large sedentary city-states ‣ Formal hierarchical leadership ‣ Leaders imposed from above ‣ Dependent on city - not free to leave ‣ Power, wealth & dominance surge then people settled… 200 Years
  • 25. © 2016 Trail The Previous 13,000 Years “As leaders gained more relative power, relations are based more on leaders’ ability to dominate and exploit rather than benefit followers.” - Price & Vugt 2014 assholes had a home… 200 Years
  • 26. © 2016 Trail The Last 200 Years… 200 Years rapid rise in complexity & change
  • 27. © 2016 Trail The Last 200 Years… ‣ Large organizations ‣ Formal hierarchical leadership ‣ Leaders imposed from above ‣ Dependence on organization ‣ Power, wealth & dominance AHA! organizations haven’t changed
  • 28. © 2016 Trail Today! Choice of Leader Team Power Autonomy Mobility Preference Reality Imposed Leaders Hierarchical Power Directive Rigidity AHA! it’s time for a change…
  • 29. © 2016 Trail My AHA! Talk Journey
  • 30. © 2016 Trail Agile Isn’t Sticking or Scaling… Today’s Leadership i CULTURE STRUCTURE PROCESS Super-sizing agile processes fails to penetrate and stick
  • 31. © 2016 Trail Scaling Agile Challenges Company culture at odds with agile values 46% Management concern about loss of control 38% Organizational resistance to change 42%
  • 32. © 2016 Trail Agile Leadership is the key CULTURE STRUCTURE PROCESS Leaders must connect agile values within the culture
  • 33. © 2016 Trail AHA! Agile Leadership Journey Task-focused Do the work Results-focused Direct the work Drive and measure Growth-focused Guide people/change Share Leadership Creative & Adaptive Expert Leader Achiever Leader Catalyst Leader Based on Leadership Agility by Bill Joiner & Stephen Josephs
  • 34. © 2016 Trail Expanding a Leader’s AHA! Based on Leadership Agility by Bill Joiner & Stephen Josephs Less about skill acquisition, more about self-awareness and maturity
  • 35. © 2016 Trail Refocusing Agile Leaders
  • 36. © 2016 Trail Over-Focus on Organization Over-focus on Organizational Agility
  • 37. © 2016 Trail Need Agile Leaders! Over focus on Organizational Agility Organizations reflect Leadership
  • 38. © 2016 Trail Need Agile Leaders! ADAPTIVE MIND! ADAPTIVE BODY! "Unless leaders do their own development work, they are not likely to create business transformation. - Robert Anderson in Mastering Leadership
  • 39. © 2016 Trail An Agile Leader’s AHA! Researching Research! The focus and tools of research have changed much in the past 100 years How we research has not Global ResearchLars Bruns
  • 40. © 2016 Trail Researching Himself Global Research Paired Leadership Lars leads by modeling a paired- leadership approach – sharing responsibility & developing others.
  • 41. © 2016 Trail Researching People M(e) Staffing Researchers now self-organize on research projects – increasing energy & learning Global Research
  • 42. © 2016 Trail Researching Research Flash Works Researchers flash swarm selected projects across disciplines – creativity and progress soar. Global Research
  • 43. © 2016 Trail Need Agile Leaders! ✴Awareness of self ✴Reflects cognitively ✴Open to perspectives GROWTH MINDSET CATALYST HABITS ✴Experiments on self ✴Coaches for growth ✴Shares ownership
  • 44. © 2016 Trail Over-Focus on Actions Over-focus on Productivity and other outputs
  • 45. © 2016 Trail Need Focus on Enablement Over-focus on Productivity and other outputs Results are enabled thru culture “You can’t build an adaptable organization without adaptable people” - Gary Hamel
  • 46. © 2016 Trail An Agile Leader’s AHA! Guiding Agile Culture With a pending integration, Philipp sought to know and save his company’s culture. He ended up influencing the acquiring company’s culture Philipp Engstler
  • 47. © 2016 Trail Discovering Their Agile Culture… Visualizing Culture Exploring their values iteratively through visualization and collaboration
  • 48. © 2005-2016 Trail Ridge Consulting, LLC
  • 49. © 2016 Trail Sharing Their Agile Culture … Culture V1.02 The version number indicates that we expect to inspect & adapt our culture and behaviors Urs Schäppi, CEO Swisscom
  • 50. © 2016 Trail Spreading Their Agile Culture…
  • 51. © 2016 Trail Spreading Their Agile Culture…
  • 52. © 2016 Trail Focus on Enablement ✴Imagines creatively ✴Connects emotionally ✴Seeks & uses feedback GROWTH MINDSET AGILE VALUES ✴Creates a safe workplace ✴Guides organization change ✴Builds organization culture
  • 54. © 2016 Trail AHA! Agile Leadership Workshops Certified Agile Leadership Workshops  June 30 - July 1 in Bangalore, India  August 29-31 in Denver, CO  September 15-16 in Zurich, Switzerland  September 28-30 in New York, NY  October 26-28 in Seattle, WA  November 16-18 in Washington, DC  Nov 30 – Dec 2 in Orlando, FL Register at AgileLeadershipJourney.com/tour
  • 55. © 2016 Trail Certified Agile Leadership (CAL) Program AHA! Journey!
  • 56. © 2016 Trail Tying it all together… Certified Agile Leadership More to come… Some Education Providers are pending Scrum Alliance Approval
  • 57. © 2016 Trail CAL Program Teams Program Discovery Team 2015 • Pete Behrens • Steven Denning • Angela Johnson • Pollyanna Pixton • Simon Roberts Program Design Team 2016 • Pete Behrens • Peter Green • Angela Johnson • Assistance from Sanjiv Augustine, Scott Dunn and Brian Rabon Scrum Alliance Support Team • Manny Gonzalez • Erika Jones • Lisa Reeder