27. A powerful global conversation has begun. Through the Internet, people are discovering and inventing new ways to share relevant knowledge with blinding speed. As a direct result, markets are getting smarter—and getting smarter faster than most companies.
50. KundernePositionering Hvordan kan din organisation blive end del af samtalen omkring dig og dine produkter? Intern kommunikation Hvordan kan du bruge sociale virkemidler til at få dine medarbejdere til at deltage i samtalen?