8. Narrow or Wide Span of Control? Narrow Wide Allows for closer supervision of employees Gives subordinates the chance for more independence More layers in the hierarchy may be required More appropriate if labour costs are significant – reduce number of managers Helps more effective communication
9.
10. Chains of Command The chain of command describes the lines of authority within a business
11. Chain of Command - Example The organisation chart opposite shows that Sam is responsible for Eve, Chris and Brenda Further down the chain, Brenda is responsible for Sharon and Dawn
12. Levels of Hierarchy The number of layers of management or supervision in the organisation structure
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14. Example – Tall Hierarchy This hierarchy has six levels = very tall
15. Example – Flat Hierarchy This hierarchy has four levels = flatter
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17. Tall Structure Senior Management Shop-floor employees Layers of Management or Supervision
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19. Flat Structure Senior Management Shop-floor employees Layers of Management or Supervision
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21. What is Delayering? Removing layers of management from the hierarchy of the organisation
28. Focusing on the Workforce Workforce Roles Managerial and supervisory roles within the hierarchy Work Loads The tasks an individual employee has to complete within a period Job Allocations The way in which tasks are allocated to certain jobs
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