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Growing Agile
Organisations
http://blog.connexxo.com
Pierluigi Pugliese
3
The Quests for
Modern Companies
4
Quest: Optimisation
and efficiency - ehm… efficacy!
5
Quest:Adaptability
6
Quest: Reduce Waste
7
Quest: Scalability for Growth
8
Quest: Innovation
9
Quest:
Continuous
Improvement
10
What about scrum, kanban, agile,
lean, …?
11
Very important 

aspects, but…
The Learning
Organisation
12
Is where 

innovation happens!
Growing Agile Organisations
13
ScrumMaster and
Product Owner
Organisation
Team
Individuals
Perfecting
AgilityInstalling
Agility
Stabilising
Processes +
Initiating
Agility
Time
Growing Organisations
14
15
Teams
Agile Culture
• Agile knowledge
=> Agile values
16
Communication, Collaboration => Cohesion
17
Intrinsic Motivation
• This is an effect, not a cause!
18
Promote cohesion & enable motivation
• Qualified feedback!
• Share big picture & vision!
• Feedback culture!
• Team building!
• Deal with hygiene factors (Herzberg)!
• Deal with bad apples!
• Coaching for individual blockers
19
Herzberg’s Two-Factors theory

Felps et al. - How, when and why bad apples spoil the barrel
Reflection Skills
=> Continuous improvement
20
Learn to reflect
• Time available!
• Facilitation!
• Environment: Failure 

=> Learning opportunity
21
Team:Typical Plan
22
Initiating Agility Installing Agility Perfecting Agility
Basic Agile Training
Team Coaching
1-to-1 Coaching (where needed)
Team
Individuals
Technical Trainings
Project Meetings Facilitation:
Retrospectives, Planning, ...
Building Communities of Practice
Team Building, Hackatons, Open Spaces, ...
Engineering practices mentoring
Advanced Agility
Topics
ScrumMaster and
Product Owner
Organisation
Team
Individuals
Perfecting
AgilityInstalling
Agility
Stabilising
Processes +
Initiating
Agility
Time
Training
Coaching
Facilitating
Mentoring
23
ScrumMasters and Product Owners
Executors => Distributed brain
• Enable, empower
24
Leadership: Organisational Trait
25
O’Toole & Pasternak,“When Leadership is an organisational trait”

Wimmer,“Führung und Organisation - zwei Seiten ein und 

derselben Medaille”!
Connect
26
Enable & Empower & Connect: how to?
• Knowledge: product, process,
organisation!
• Co-operative attitude!
• Non-heroic attitude!
!
• Training 

+ [business] coaching

+ mentoring
27
Greenleaf - Servant Leadership + post-heroic leadership
Co-create
and
promote
vision
28
SMs and POs:Typical Plan
29
ScrumMaster and Product Owner individual coaching
ScrumMaster and
Product Owner
Leadership Training
Individual Mentoring
Basic Agile Training
Advanced Agility
Topics
Soft Skills Training
Initiating Agility Installing Agility Perfecting Agility
ScrumMaster and
Product Owner
Organisation
Team
Individuals
Perfecting
AgilityInstalling
Agility
Stabilising
Processes +
Initiating
Agility
Time
Training
Coaching
Facilitating
Mentoring
30
Organisations
31
Agile Team Other Teams
IT Manager
Manager
VP Division
Manager
Manager
CEO
Shareholders
Customer
Manager
Customer
StaffCustomer
Support
Organisational Agility
Stress Line
Mount
Corporate Dates!
Plans!
Revenue forecasts!
Dates!
Deliverables!
Emergent processes
Agile Values
Vision and Sensemaking
32
Foster alignment
33
Peter Drucker - The task of
leadership is to create an
alignment of strengths
Post-heroic leadership
34
McKergow - Host Leadership
New leadership: how to?
• Coaching, coaching, coaching!!
• Reflection!
• Feedback “from below”
35
Leadership:Typical Plan
36
Agile 101
Agile for Managers
Organisational coaching
Leadership Team
Workshop Facilitation
Management Consulting on agile topics
Leadership Training
TBD
Initiating Agility Installing Agility Perfecting Agility
ScrumMaster and
Product Owner
Organisation
Team
Individuals
Perfecting
AgilityInstalling
Agility
Stabilising
Processes +
Initiating
Agility
Time
Training
Coaching
Facilitating
Mentoring
Consulting
37
Coaching Skills
Growing 

coaching 

skills
• Ask the right & difficult
questions!
• Support reflection &
innovation processes!
• Support people’s growth
38
Bateson - Difference that makes a difference
Summary…
39
Questions?
Now or per email pierluigi [dot] pugliese: [at] agilereloaded [dot] it
Pierluigi Pugliese
http://blog.connexxo.com

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Growing agile organisations mini iad trento 2014