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Purna Virji
Senior Training Manager
Tangible, Audible,
Visual
The Rise of Multi-Sensory
Search
All the job titles
SENIOR PPC TRAINING MANAGER
WRITER SPEAKER
@PurnaVirji
3Presentation title — edit on Slide Master using Insert > Header & Footer @PurnaVirji
@PurnaVirji
@PurnaVirji
The Visual
@PurnaVirji
Search Engine Journal, “Can Visual Search Change SEO for E-Commerce?” Barysevich, Aleh. September 2016
Images are the most
important deciding
factor when making
a purchase.
@PurnaVirji
@PurnaVirji
@PurnaVirji
Image source: Huffington Post
@PurnaVirji
@PurnaVirji
Generation Z (ages 1-20) communicates with images
Millennials Generation Zvs
Tech Savvy: 2 screens at once Tech Innate: 5 screens at once
Communicate with text Communicate with images
Curators and sharers Creators and collaborators
Now-focused Future-focused
Optimists Realists
Want to be discovered Want to work for success
Source: KPCB Internet Trends 2016
@PurnaVirji
Good, Better, Best
@PurnaVirji
@PurnaVirji
The Tangible
KPCB Internet Trends 2016
@PurnaVirji
KPCB Internet Trends 2016
@PurnaVirji
messaging apps now.
3.6 billion next year.
2.5 billion people using
@PurnaVirji
@PurnaVirji
@PurnaVirji
By 2020, customers will
manage 85% of their
relationship with the
enterprise without
interacting with a human.
Source: Gartner
@PurnaVirji
Be human.
@PurnaVirji
@PurnaVirji
The Audible
• Typing challenges
• Quick answers
• Otherwise occupied
Sometimes we can’t use our hands
• Scissors instead of
fingers
@PurnaVirji
@PurnaVirji
110–150
speaking
38-40
typing
How many words per minute?
@PurnaVirji
By 2020, 50% of search
will come from voice.
comScore
@PurnaVirji
Where
When
How
What/whoInterested
Ready to act
We use more intent words with voice search
@PurnaVirji
30Xmore likely to take action
Searchers on mobile devices:
@PurnaVirji
Analyze the Search Terms Report
Re-visit your targeting strategy
Get creative about creative
@PurnaVirji
@PurnaVirji
Keep calm and baby steps
@PurnaVirji
The future
is now.
@PurnaVirji
Use your voice.
Let’s chat @PurnaVirji
Thank you!
@PurnaVirji
© 2016 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other
product names are or may be registered trademarks and/or trademarks in the U.S.
and/or other countries.
The information herein is for informational purposes only and represents the current
view of Microsoft Corporation as of the date of this presentation.
Because Microsoft must respond to changing market conditions, it should not
be interpreted as a commitment on the part of Microsoft, and Microsoft cannot
guarantee the accuracy of any information provided after the date
of this presentation.
Microsoft MAKES NO WARRANTIES–EXPRESS, IMPLIED, OR STATUTORY–
REGARDING THEI NFORMATION IN THIS PRESENTATION.

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Tangible, Audible, Visual: Digital Olympus 2016 - Purna Virji

Notas del editor

  1. My iphone has more processing power then all of NASA had when it sent a man to the moon. THINK ABOUT THAT. Technology is advancing at rapid paces. My cell phone actually has more processing power then almost all consumer computers not just in 1995… but in 2005. 10 YEARS AGO.
  2. THIS SLIDE ACT AS AN ANIMATOIN/TRANSITION SLIDE AND IS NOT MEANT TO BE SPOKEN TO.
  3. As consumers move their interactions and searches beyond the browser, we’ve evolved Bing to meet these consumers where they are.   We talk about search beyond the browser, so where do we see it going? Trends suggest, particularly among younger digital natives, that more and more search is being conducted the same way you and I are engaging – through conversation. Last April, we launched a new platform that that we are calling Conversations as a Platform. With Conversations as a Platform, we believe our search capabilities put us in a strong position to effectively understand context, intent and natural language as users converse with bots or intelligent agents, like Cortana. How we monetize these experiences is something we are exploring. We want to make sure whatever scenarios or experiences we create is delivering value to both users and brands.   There are a few scenarios in which we believe we can provide value to brands within our platform. Depending on the specificity of the intent, we can connect users with the right bots to help with task completion. First, we can connect users with specific branded intent with a branded bot. For example, “get me an Uber” would introduce the Uber bot. Second, where there is monetization potential, we can connect users with general category intent to a number of bots in which brands can position themselves in front of. For example, “get me movie tickets” poses an opportunity for multiple brands (e.g. fandango, AMC, etc..) to position themselves in front of the user. Helping brands engage with consumers more deeply across the full cycle of customer engagements. Conversations as a Platform provides an opportunity for brands to build on-going relationship and dialogue with consumers and we want to provide brands a better understanding of the full cycle of customer engagements across any messaging service – whether it’s through CRM capabilities or analytics   We’re in the early stages of exploring these opportunities but our focus today is to create a robust bot ecosystem with developers. Our bot framework is unique in that it does connect to our 1st party messaging services but also 3rd party messaging services and if you or your brands are interested in getting started, I encourage you to visit our Bot Framework site: dev.botframwork.com ----- Additional CaaP Materials can be found here: https://microsoft.sharepoint.com/teams/BingAdsMarketing/Pages/Bing-Ads-Brand.aspx?RootFolder=%2Fteams%2FBingAdsMarketing%2FBing%20Ads%20Brand%20Assets%2FNarratives%2FCaaP&FolderCTID=0x0120001A9E531972961E49AC9E7DFA58832E70&View=%7B0E053F6B-A428-41F0-870B-17CA72C5EBE1%7D
  4. Already bots are performing many of the functions we have come to expect our apps or search to do. http://raconteur.net/technology/voice-search-and-chatbots-are-transforming-commerce