1. By
LOCUS

2. Introduction
Performance Management
Benefits
Performance Management Linkage
Performance Management Process
Performance Management v/s Performance
Appraisal
Performance-Focused Organizational Cultures
Components of Performance Management

3. Identifying and Measuring Employee Performance
Included while measuring employee performance
Quantity of output
Quality of output
Timeliness of output
Presence/attendance of the job
Efficiency of the work completed
Effectiveness of work completed
Types of performance information
Trait based information
Behaviour- based information
Results-based information
Performance Standards

4. PERFORMANCE APPRAISALS
• Also called as Employee Rating, Employee Evaluation, Performance
Review.
• Performance Appraisals are done for:
 Administering Wages and Salaries
 Performance Feedback
 Indentify employee strength and weakness
 Improving previous or poor performance

5. Uses of Performance Appraisals
Administrative Actions
 Dismissal from work
 Disciplinary procedures
 Compensation adjustments
 Promotions/ Demotions
 Transfers
Developmental Actions
Career progression
Training opportunities
Coaching
Mentoring
Identify strength / weaknesses

6. Performance Appraisal decisions
These decisions are undertaken by-
 The HR
 The Manager
• Informal and Systematic Appraisal processes
• Timing of Appraisals
• Legal concerns with performance appraisals

7. Who conducts Appraisals
 Supervisory rating of subordinates
 Employee rating of managers
 Team/ Peer Rating
 Self Rating
 Outsider Rating
 Multisource/360 degree feedback

9. Tools for Appraising Performance
Category Scaling Methods
Graphic Rating Scales
Behavioural Rating Scales
Comparative Methods
Ranking
Forced distribution
Narrative Methods
Critical Incident
Essay
Management by objectives – MBO Process
Combination of Methods

10. Training Managers and Employees
 Rater Errors
 Varying Standards
 Recency and Primary effects
 Central Tendency, Leniency and Strictness Errors
 Rater Bias
 Halo and Horns effects
 Contrast error
 Similar-to-Me / Different-from-Me Errors
 Sampling errors

11. Appraisal Feedback
Appraisal Interview
Feedback as a System
Reaction of Managers
Reactions of Appraised Employees
Effective performance management