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Driving HR Initiatives Gautam Ghosh Mehjabeen Shalam Vibha Rai 31 st  July , 2006
“support function” / “cost center” / “bureaucratic drag” or  …
Are you “Rock Stars of the  Age of Talent”   - Tom Peters
Role of HR
HR has 4 roles and 16 accountabilities (extended from the dave ulrich model, used with permission from Rich Vosburgh, PhD) people processes future/strategic focus operational focus ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Change Management Phases
Project Implementation / Change Management Alignment Identifying Change Business Blueprint Gap Analysis Determine Business Requirements & Process Monitoring Change Go Live / Support Status Support/Audit Follow-up Training Initiate Change Final Preparation Execution Training Realization Preparing For Change Action Plans Configuration Development Business  Process Areas of Change Management Business Process Change Roles & Responsibilities Competency Skills Computerization/ Automation Changes Change Tasks Change Model Implementation Phases Implementation Tasks
Change Management Process Model Develop Vision Select Change Champions I Identifying need for  change Stakeholder Analysis Create Awareness Build Support Develop Change Plan II Preparing for  Change Communicate Changes  Implement Change Help People Adjust III Initiating Change Communications, Consistency Continuous Improvement Plan  IV Maintaining Change
Cautions ,[object Object],[object Object],[object Object]
The process of change ,[object Object],[object Object],[object Object],[object Object]
Theorists of Change ,[object Object],[object Object],[object Object],[object Object],[object Object]
Target Promoting Change Helping forces Hindering forces Force Field Analysis Required direction
General Change Model E.H. Schein
Unfreezing Changing Re-freezing Disconfirming forces Psychological safety Acquire new information ,[object Object],[object Object],Personality/culture  integration Confirmation Reinforcement A Model of Planned Change Schein 1972
Theory of Change R. Havelock
In order for change to be successful and lasting, different strategies need to be used in different circumstances
The process of change Precontemplation Client sees no problem Premature way out Contemplation Weighing up pro’s & Cons of changing  Success Active Changes Putting decisions into practice Maintenance Actively maintaining change Relapse Return to previous patterns of behavior Start
Precontemplation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contemplation Preparing to change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Active Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Maintenance ,[object Object]
Relapse ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evaluation of Change ,[object Object],[object Object],[object Object]
 
 
 
 
 
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Driving Hr Initiatives 12472

  • 1. Driving HR Initiatives Gautam Ghosh Mehjabeen Shalam Vibha Rai 31 st July , 2006
  • 2. “support function” / “cost center” / “bureaucratic drag” or …
  • 3. Are you “Rock Stars of the Age of Talent” - Tom Peters
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  • 7. Project Implementation / Change Management Alignment Identifying Change Business Blueprint Gap Analysis Determine Business Requirements & Process Monitoring Change Go Live / Support Status Support/Audit Follow-up Training Initiate Change Final Preparation Execution Training Realization Preparing For Change Action Plans Configuration Development Business Process Areas of Change Management Business Process Change Roles & Responsibilities Competency Skills Computerization/ Automation Changes Change Tasks Change Model Implementation Phases Implementation Tasks
  • 8. Change Management Process Model Develop Vision Select Change Champions I Identifying need for change Stakeholder Analysis Create Awareness Build Support Develop Change Plan II Preparing for Change Communicate Changes Implement Change Help People Adjust III Initiating Change Communications, Consistency Continuous Improvement Plan IV Maintaining Change
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  • 12. Target Promoting Change Helping forces Hindering forces Force Field Analysis Required direction
  • 13. General Change Model E.H. Schein
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  • 15. Theory of Change R. Havelock
  • 16. In order for change to be successful and lasting, different strategies need to be used in different circumstances
  • 17. The process of change Precontemplation Client sees no problem Premature way out Contemplation Weighing up pro’s & Cons of changing Success Active Changes Putting decisions into practice Maintenance Actively maintaining change Relapse Return to previous patterns of behavior Start
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Notas del editor

  1. If HR doesn’t excel at the bottom two quadrants, it has no chance of success at the strategic quadrants! You must gain respect and trust from your business partners Excel at the legacy, fundamentals of HR, process & transactional activities Earn your way to the strategic level by understanding the business, business issues & drivers. At the process level you must ensure the company is bullet proof from all legal and compliance perspectives regarding people actions Layoffs – country specific laws EEO Diversity At the strategic level it’s ensuring the right talent is in the right job at the right place for the right cost….future kSA oriented and aligned with the business objectives in the future. Sourcing Training & development Pay attention to what’s need from a human asset perspective to support future business objectives.
  2. Schein’s extension of Lewin’s theory Schein EH Professional Education - some new directions McGraw Hill 1972 75-84
  3. Model of Change Adapted from J. Prochaska and C. DiClemente (1984). The transtheoretical approach: Crossing traditional boundaries of therapy . Dow-Jones-Irwin-Homewool, Ill.
  4. ?