1. SHONY SATHYAVAN
E-Mail: shonysathyavan@gmail.com
Contact: +971-508275659
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An organization in need of a professional with demonstrated success in delivering excellent
business efficiency and Operations.
CAREER OUTLOOK
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Accomplished career growth with over 13 years of experience; successful and result oriented managerial
experience in Front office Management, Room Division, Strategy Planning, Operations, Business
Development, Sales & Marketing and Team Management in Hotel industry. Recognized for professionalism,
positive mental attitude, commitment to excellence and demonstrated ability to communicate and work with
senior management, associates, and key customers.
A keen strategist with expertise in Managing Room Division & Front Office Operations by ensuring optimal
utilization of resources; distinction of accomplishing customer needs and reflecting in multi-fold revenue
increase.
Skills in interfacing with individuals / key influencers among Corporate and Tourists for ascertaining
requirements & delivering need based solutions. Solid professional standards with excellent track record of
dependability and effective problem solving. Exceptional work ethics routinely use available time to solve
organizational problems, ability in multi-tasking & timely completion of all assignments.
Areas of multi-faceted strength and qualification include:
 Hotel Operations Tour Operations Ground Handling
 Airport Management Business Development Sales & Marketing
 EHSMS Event Management Administrations
JOB ROLE & RESPONSIBILITIES
 Playing a key role in Managing Room Division Operations to ensure organizational accomplishment.
 Enabling business growth by developing and managing a network of channel partners; identifying and
networking with financially strong and reliable channel partners to achieve deeper customer satisfaction.
 Responsible for preparing the Annual Business plan, and the fixing the Monthly & yearly Rooms Revenue.

2.  Managing business operations with accountability and profitability; forecasting monthly/ annual sales
targets & achieving the sales targets.
 Fixing the Weekly, Monthly & Yearly targets.
 Sending the Tourism Reports like Weekly/Monthly basis.
 Attending all the Tourism Meetings in ADCTA.
 Training to the staffs like Front office & Housekeeping, also giving some tips.
 Maintain good relationship with Guest as well as staffs.
 Demonstrating abilities in developing policies & procedures as needed.
 Handling the Environmental Health & Safety Management System (EHSMS).
 Interacting and working with staff to create, develop and maintain coherent image.
 Establishing channels for employee’s recognition and ensuring planning for staff development to retain
and promote qualified employees. Organizing management team meetings.
ORGANISATIONAL SCAN
Gromaxx Hotels Management Company (Abu Dhabi - UAE) www.gromaxx.ae
Significant Highlights:
 Now Working with Sheraton Khalidiya Hotel, Abu Dhabi,UAE as Room Division Manager.
 Working with Phoenix Plaza Hotel Apartments and Down Town Plaza Hotel Apartments as Room Division
Manager of both the properties.
 Overseas the gamut of operations viz. planning and achieving business targets for the assigned
properties through a team of employees.
 44 One Bed Room Apartments and 63 Classic Studios with Coffee shop, Health Club, Spa and
Conference room round the clock.
 From November 2009 to February 2016, worked as a Front Office Manager in Emirates Plaza Hotel, Abu
Dhabi,UAE.
 Handling Sales and Marketing teams, with maintaining 98% occupancy with expected ARR.
 Maintaining online business with rating of 8.7 /10. Phoenix Plaza (8.5/10 Downtown Plaza).
Career Elevation & Other Assignments
 Recently Join as a Sales & Marketing Manager, Sheraton Khalidiya Hotel, Abu Dhabi
 Feb’ 2016 –May2016: Room Division Manager, Phoenix Plaza Hotel and Down Town Plaza Hotel
Apartments (Abu Dhabi).
 Nov’2009 – Feb’16 Front Office Manager, Emirates Plaza Hotel, Abu Dhabi –UAE
 Mar’08 – Oct’09: Front Office Manager, Gokulam Park,Cochin,Kerala(Sarovar Group)
 Jan’07 – Mar’ 08: Front Office Manager, Ooty GateHotel,Ooty,TamilNadu.
 Mar’05 – Jan’07: Resident Manager,Kumarakam Lagoon Resort,Kumarakam,Kerala(Fortune
Group).
 Mar’1998- Oct’02: Asst.Front Office Executive,South Park Hotel,Trivandrum,Kerala(Welcome
Group).

3. ACADEMIC CREDENTIALS
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2005 Post Graduated, MTA (Master Of Tourism Administration),MG University, Kerala, India
2002 Graduated, BBA, Madurai Kamaraj University, Tamil Nadu.
2007 IATA from Air India.
IT FORTE: MS Office (Word, Excel & PMS Soft ware) and Internet Applications.
Holding a UAE Driving License
Skills:- Opera, WINHMS & Hotelier
References : - Mr.Abraham Philip Mr.William Alva
General Manager – Sheraton Khalidiya Hotel General Manager – Phoenix Plaza Hotel
Mob.No.0506166757 Mob.No.0509730050
DECLARATION
I hereby declare that all the above information is true and correct in best of my knowledge and
behalf.
Place: - Abu Dhabi
Date: - 04th February 2017 Shony Sathyavan