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Reservation general
1. RESERVATIONS – GENERAL PROCEDURES Presented by : Budi Sasongko
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5. DETAILS NEEDED FOR RESERVATION Presented by : Budi Sasongko
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8. RESERVATION RECEIVED COMPLETE RESERVATION FORM CHART RESERVATION (Reservation Control) FILE RESERVATION FORM RESERVATIONS FILES TO RECEPTION ANALYSIS AND ACHIEVES CHECK RESVN AGAINTS GUEST HISTORY FILES COMPARE RESERVATIONS FILE AGAINTS RACK SLIPS PREPARE RACK SLIP FILE RACK SLIP ARRIVALS RESERVATIONS RACK TO RECEPTION ANALYSIS AND NO-SHOW BILLINGS DECISION R E F E R N O T E FLOW CHART – RESERVATION SYSTEM Note : Above Reservations Systems presumes use and preparation of combined reservation form and rack slip. If the two-in-one form is not used then it will be necessary to separately prepare the rack slip.
9. CHECK IN WITHOUT RESERVATION (WALK-INS) Presented by : Budi Sasongko
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27. HANDLING PARCEL / DOCUMENT FOR OUTSIDE GUEST Presented by : Budi Sasongko
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36. HANDLING PARCEL / DOCUMENT FOR IN HOUSE GUEST Presented by : Budi Sasongko
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