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INDEV 308: Introduction to Social
      Entrepreneurship

                       Class 1: Introduction to Social
                  Entrepreneurship and Social Enterprise

                                  Monday, May 2, 2011
Instructors:
Norm Tasevski (norm@socialentrepreneurship.ca)
Karim Harji (karim@socialentrepreneurship.ca)
                                                           1
© Norm Tasevski & Karim Harji




                    2
© Norm Tasevski & Karim Harji




Before we begin…




 This course is designed for those that want to start a
    social venture, and/or work in social enterprise




                                                                   3
© Norm Tasevski & Karim Harji




Course Director – Norm Tasevski




                                                      4
© Norm Tasevski & Karim Harji




Course Director – Karim Harji




                                                    5
© Norm Tasevski & Karim Harji




TA – Jespal Panesar




                                          6
© Norm Tasevski & Karim Harji

What Makes YOU
a (Social)
Entrepreneur???




                                      7
© Norm Tasevski & Karim Harji




Agenda

•    Class Intros
•    Syllabus and Class Structure
•    Ground Rules
•    Defining Social Entrepreneurship
•    Defining Social Enterprise
•    What did we learn?
•    Next week




                                                            8
© Norm Tasevski & Karim Harji




INDEV 308: Syllabus




                                          9
© Norm Tasevski & Karim Harji




Class Rules

              –    Participation - quality, not
                   quantity!
              –    No stupid questions (only
                   stupid answers)
              –    Respect your classmates –
                   attend and be punctual!




                                                     10
Defining Social Entrepreneurship…




                                    11
© Norm Tasevski & Karim Harji


First, we need to understand
entrepreneurship...




                                                 12
© Norm Tasevski & Karim Harji




Entrepreneurs…




            …are motivated
                                               13
© Norm Tasevski & Karim Harji




Entrepreneurs…




            …are innovative
                                                14
© Norm Tasevski & Karim Harji




Entrepreneurs…




            …are resourceful
                                                 15
© Norm Tasevski & Karim Harji




Entrepreneurs…




            …take chances
                                              16
How is Social Entrepreneurship
Different?




                                 17
© Norm Tasevski & Karim Harji




How is Social Entrepreneurship Different?




Motivation   Innovation   Resourcefulness     Risk Taking




                                                              18
© Norm Tasevski & Karim Harji




But…
…motivations are different




                                               19
© Norm Tasevski & Karim Harji




Barefoot College




                                     20
© Norm Tasevski & Karim Harji




But…
…innovation is different




                                             21
© Norm Tasevski & Karim Harji




Registered Disability Savings Program




                                                          22
© Norm Tasevski & Karim Harji




But…
…resourcefulness is different




                                                  23
© Norm Tasevski & Karim Harji




“Civic Engagement, Scaled Up”




                                                  24
© Norm Tasevski & Karim Harji




But…
…risk taking is different




                                              25
© Norm Tasevski & Karim Harji




“Banking for the Poor”




                                           26
© Norm Tasevski & Karim Harji




 Other Differences
                          “Social       entrepreneurs are not content just to give a fish or
   Focus on “systems                how to teach fish. They will not rest until they have
        thinking” and           revolutionized the fishing industry”
  “systems change”:                                                                                Bill Drayton



                          “(Social entrepreneurs) work in areas where there is partial or
                         total market failure…what distinguishes them is that they are prepared
     Seek “profit” in
         traditionally      to strike a very different balance when it comes to creating
unprofitable pursuits:   value for those who would not normally be able
                                           to afford it”
                                                                                               John Elkington

                         David Bornstein: “Why do you work on the kinds of projects you do? Why don’t
                                              you just want to make a lot of money?”
    Possess a strong
  “ethical impetus”:
                         Fabio Rosa: “I am trying to build a little part of the world in which I would like to
                         live. A project only makes sense to me when it proves useful to make       people
                             happier and the environment more respected, and when it
                         represents a   hope for a better future. This is the soul of my
                                                              projects.”                                     27
© Norm Tasevski & Karim Harji




Some Definitions
•  “Social entrepreneurs identify resources where
   people only see problems. They view the villagers as
   the solution, not the passive beneficiary. They begin
   with the assumption of competence and unleash
   resources in the communities they are serving”
                                              David Bornstein



•  “A social entrepreneur is someone who recognizes
   a social problem and uses entrepreneurial principles
   to organize, create and manage a venture to
   make social change”
                                                     Wikipedia




                                                                28
Break




        29
Defining Social Enterprise…




                              30
© Norm Tasevski & Karim Harji




                  31
© Norm Tasevski & Karim Harji




What is a Social Enterprise?
•  Organizations (non-profit or for-profit) that imbed
   both social purpose and business purpose into their
   organization

•  Returns are both Social (i.e. impact) & Financial (i.e.
   profit)

•  Key distinguishing factor: How deep social &
   business purpose is imbedded




                                                                  32
© Norm Tasevski & Karim Harji




A Question…




      What makes a business a business?




                                                            33
© Norm Tasevski & Karim Harji




Components of a Business




                               A transaction




           A product/service




  A goal                             A legal form

                                                                 34
How is Social Enterprise Different?




                                      35
© Norm Tasevski & Karim Harji




Social Enterprise has…



                                                           Yep
   Absolutely
                                 A transaction




             A product/service
                                         This one’s
                                         complicated
           Yeah, but…
  A goal                               A legal form

                                                                   36
© Norm Tasevski & Karim Harji




The SE Product/Service



         It’s still…




But…
•  “Social benefit” is added somewhere on the value
   chain



                                                             37
© Norm Tasevski & Karim Harji




What is Social Benefit?

•  For our purposes, social benefit may arise when one
   attempts to overcome an injustice or inequity in
   society that the market, on its own, cannot respond
   to
   –  E.g. creating employment opportunities for individuals that may not otherwise be
      employable in the marketplace


•  A similar concept – “environmental benefit”




                                                                                            38
© Norm Tasevski & Karim Harji




Exercise
•  Add social benefit to:




                                              39
© Norm Tasevski & Karim Harji




The SE Transaction
Traditional Business   Social Enterprise




                           Customers




      Customers




                           “Clients”
                                                         40
© Norm Tasevski & Karim Harji




TurnAround Couriers




                                        41
© Norm Tasevski & Karim Harji




The SE Goal - Social vs. Financial Purpose

Social Purpose
   –  Creating a “social return” by making positive change
      within an inequitable social system
      •  Examples: Reduced Poverty, Improved Literacy


Financial Purpose
   –  Creating a “financial return”, usually through the sale of
      products/services in the marketplace


Blended Purpose
   –  Effecting social change by combining social and financial
      return
   –  Also called “Blended Value”

                                                                          42
© Norm Tasevski & Karim Harji




A Common Dilemma
 •  Usual: Social enterprises feel they need to
    sacrifice social purpose for financial gain, or vice
    versa
 •  Ideal: Financial returns depend on social mission
    (and vice versa)




                                                                 43
© Norm Tasevski & Karim Harji




Viewing SE Through a “business lens”
•  How you think about cost
   –  Additional costs borne on business that achieves a social
      benefit (how do you incorporate? Valuate it?)
•  How you think about investment
   –  Opportunities to get investment through traditional models,
      but because your business is hybrid, the investment needs
      to be hybrid (i.e. layering of different financing
      mechanisms)
•  How you think about success
   –  Part of the social enterprise motivation is social, so you
      need to consider success in a dual lens. How do you
      articulate success in both of these spheres?



                                                                            44
© Norm Tasevski & Karim Harji




   The Legal Form
   •  No clearly defined legal form for social enterprise in
      Canada
   •  “Form follows function”

                         Spectrum of Social and Financial Returns
                                             Nonprofit Structure

                                                                              For-profit Structure

                                                                                                                       Emphasis on
                    Emphasis on                      Nonprofit with                    Business with
                                     Conventional                        Social                         Conventional    Financial
                    Social Return                    some earned                          social
                                      Nonprofit                        Enterprise                         Business       Return
                                                        income                         responsibility

                                            Philanthropic Capital

                                                                              Commercial Capital




Source: Stanford Social Innovation Review, Spring 2008; Jed Emerson cited as contributor                                                   45
© Norm Tasevski & Karim Harji




A test…
I am:
•  A retailer                                    Facts:
•  Sells goods at rates affordable by low-       •  $115M raised for charity since 1995
    income individuals                              ($18M in 2009)
•  Employs individuals with barriers to
    employment                                   •  Over 1,000 environmentally-
•  Goals:                                           approved products on sale
      –  92% of imported goods from green        •  1700 new jobs created in Canada in
         factories                                  2009
      –  95% of waste redirected from landfill
      –  Desire to be supplied 100% by
         renewable energy by 2015


             Social Enterprise or Not?




                                                                                          46
© Norm Tasevski & Karim Harji




A test…
I am:
•  A café
•  84% of all coffee ethically sourced (goal of 100% by
    2015)
•  Supports farmers by a) selling fair trade coffee, and b)
    providing loans to coffee growers
•  Purchase carbon credits to offset production
•  Goals:
     –  100% of cups to be reusable/recyclable
     –  Use recycled/renewable materials in café
        construction
     –  Organize a “month of service” (employees act as
        “change makers” in their communities)

            Social Enterprise or Not?
Facts:
•  Sells approx. 10% of all Fair Trade coffee globally
•  Almost 200,000 volunteer hours made by employees worldwide
•  Over 53,000 youth supported and engaged in community events


                                                                                47
© Norm Tasevski & Karim Harji




What does this mean?




 Social                 CSR
 Enterprise


 Social                Complexity
 Enterprise

                                             48
© Norm Tasevski & Karim Harji




What SE is and is Not

Social Enterprise Is Not…                  Social Enterprise Is…

•  A fundraising strategy (i.e. a “give”   •  A business line (i.e. a “sales” mentality)
mentality)

•  Solely focused on either “customers”    •  Focused on both “customers” and
or “clients”                               “clients”

•  Dependent on restricted funds for       •  Sustainable (ideally “self-sufficient”)
operations (i.e. not sustainable)

•  An event or one-off activity (e.g.      •  A continuous, market-driven activity
conferences, bake sales)

•  Providing value to clients only         •  Providing value to both “clients” and
                                           “customers” (and distinguishing
                                           between both!)

•  Quick                                   •  A venture that may take several years
                                           to become profitable/sustainable
                                                                                           49
© Norm Tasevski & Karim Harji




Some Definitions
•  “An organization or venture that achieves its primary
   social or environmental mission using business methods.”
                                               Social Enterprise Alliance



•  “Business ventures operated by non-profits, whether they
   are societies, charities, or co-operatives.”
                                            Enterprising Non-Profits (enp)



•  “… social mission driven organizations which apply
   market-based strategies to achieve a social purpose.
   The movement includes both non-profits that use
   business models to pursue their mission and for-profits
   whose primary purposes are social.”
                                                                Wikipedia



                                                                          50
© Norm Tasevski & Karim Harji




What did we learn?




                                       51
© Norm Tasevski & Karim Harji




Next Week

•  Complete Survey Monkey – guaranteed
   participation grade!

•  1st deliverable:
   –  Pick a social/environmental issue (international or
      Canadian), and…
   –  Pick a group of 4 (we will finalize groups next week based
      on final class numbers)


•  Readings


                                                                         52

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INDEV308 Class 1 - Introduction to Social Entrepreneurship and Social Enterprise

  • 1. INDEV 308: Introduction to Social Entrepreneurship Class 1: Introduction to Social Entrepreneurship and Social Enterprise Monday, May 2, 2011 Instructors: Norm Tasevski (norm@socialentrepreneurship.ca) Karim Harji (karim@socialentrepreneurship.ca) 1
  • 2. © Norm Tasevski & Karim Harji 2
  • 3. © Norm Tasevski & Karim Harji Before we begin… This course is designed for those that want to start a social venture, and/or work in social enterprise 3
  • 4. © Norm Tasevski & Karim Harji Course Director – Norm Tasevski 4
  • 5. © Norm Tasevski & Karim Harji Course Director – Karim Harji 5
  • 6. © Norm Tasevski & Karim Harji TA – Jespal Panesar 6
  • 7. © Norm Tasevski & Karim Harji What Makes YOU a (Social) Entrepreneur??? 7
  • 8. © Norm Tasevski & Karim Harji Agenda •  Class Intros •  Syllabus and Class Structure •  Ground Rules •  Defining Social Entrepreneurship •  Defining Social Enterprise •  What did we learn? •  Next week 8
  • 9. © Norm Tasevski & Karim Harji INDEV 308: Syllabus 9
  • 10. © Norm Tasevski & Karim Harji Class Rules –  Participation - quality, not quantity! –  No stupid questions (only stupid answers) –  Respect your classmates – attend and be punctual! 10
  • 12. © Norm Tasevski & Karim Harji First, we need to understand entrepreneurship... 12
  • 13. © Norm Tasevski & Karim Harji Entrepreneurs… …are motivated 13
  • 14. © Norm Tasevski & Karim Harji Entrepreneurs… …are innovative 14
  • 15. © Norm Tasevski & Karim Harji Entrepreneurs… …are resourceful 15
  • 16. © Norm Tasevski & Karim Harji Entrepreneurs… …take chances 16
  • 17. How is Social Entrepreneurship Different? 17
  • 18. © Norm Tasevski & Karim Harji How is Social Entrepreneurship Different? Motivation Innovation Resourcefulness Risk Taking 18
  • 19. © Norm Tasevski & Karim Harji But… …motivations are different 19
  • 20. © Norm Tasevski & Karim Harji Barefoot College 20
  • 21. © Norm Tasevski & Karim Harji But… …innovation is different 21
  • 22. © Norm Tasevski & Karim Harji Registered Disability Savings Program 22
  • 23. © Norm Tasevski & Karim Harji But… …resourcefulness is different 23
  • 24. © Norm Tasevski & Karim Harji “Civic Engagement, Scaled Up” 24
  • 25. © Norm Tasevski & Karim Harji But… …risk taking is different 25
  • 26. © Norm Tasevski & Karim Harji “Banking for the Poor” 26
  • 27. © Norm Tasevski & Karim Harji Other Differences “Social entrepreneurs are not content just to give a fish or Focus on “systems how to teach fish. They will not rest until they have thinking” and revolutionized the fishing industry” “systems change”: Bill Drayton “(Social entrepreneurs) work in areas where there is partial or total market failure…what distinguishes them is that they are prepared Seek “profit” in traditionally to strike a very different balance when it comes to creating unprofitable pursuits: value for those who would not normally be able to afford it” John Elkington David Bornstein: “Why do you work on the kinds of projects you do? Why don’t you just want to make a lot of money?” Possess a strong “ethical impetus”: Fabio Rosa: “I am trying to build a little part of the world in which I would like to live. A project only makes sense to me when it proves useful to make people happier and the environment more respected, and when it represents a hope for a better future. This is the soul of my projects.” 27
  • 28. © Norm Tasevski & Karim Harji Some Definitions •  “Social entrepreneurs identify resources where people only see problems. They view the villagers as the solution, not the passive beneficiary. They begin with the assumption of competence and unleash resources in the communities they are serving” David Bornstein •  “A social entrepreneur is someone who recognizes a social problem and uses entrepreneurial principles to organize, create and manage a venture to make social change” Wikipedia 28
  • 29. Break 29
  • 31. © Norm Tasevski & Karim Harji 31
  • 32. © Norm Tasevski & Karim Harji What is a Social Enterprise? •  Organizations (non-profit or for-profit) that imbed both social purpose and business purpose into their organization •  Returns are both Social (i.e. impact) & Financial (i.e. profit) •  Key distinguishing factor: How deep social & business purpose is imbedded 32
  • 33. © Norm Tasevski & Karim Harji A Question… What makes a business a business? 33
  • 34. © Norm Tasevski & Karim Harji Components of a Business A transaction A product/service A goal A legal form 34
  • 35. How is Social Enterprise Different? 35
  • 36. © Norm Tasevski & Karim Harji Social Enterprise has… Yep Absolutely A transaction A product/service This one’s complicated Yeah, but… A goal A legal form 36
  • 37. © Norm Tasevski & Karim Harji The SE Product/Service It’s still… But… •  “Social benefit” is added somewhere on the value chain 37
  • 38. © Norm Tasevski & Karim Harji What is Social Benefit? •  For our purposes, social benefit may arise when one attempts to overcome an injustice or inequity in society that the market, on its own, cannot respond to –  E.g. creating employment opportunities for individuals that may not otherwise be employable in the marketplace •  A similar concept – “environmental benefit” 38
  • 39. © Norm Tasevski & Karim Harji Exercise •  Add social benefit to: 39
  • 40. © Norm Tasevski & Karim Harji The SE Transaction Traditional Business Social Enterprise Customers Customers “Clients” 40
  • 41. © Norm Tasevski & Karim Harji TurnAround Couriers 41
  • 42. © Norm Tasevski & Karim Harji The SE Goal - Social vs. Financial Purpose Social Purpose –  Creating a “social return” by making positive change within an inequitable social system •  Examples: Reduced Poverty, Improved Literacy Financial Purpose –  Creating a “financial return”, usually through the sale of products/services in the marketplace Blended Purpose –  Effecting social change by combining social and financial return –  Also called “Blended Value” 42
  • 43. © Norm Tasevski & Karim Harji A Common Dilemma •  Usual: Social enterprises feel they need to sacrifice social purpose for financial gain, or vice versa •  Ideal: Financial returns depend on social mission (and vice versa) 43
  • 44. © Norm Tasevski & Karim Harji Viewing SE Through a “business lens” •  How you think about cost –  Additional costs borne on business that achieves a social benefit (how do you incorporate? Valuate it?) •  How you think about investment –  Opportunities to get investment through traditional models, but because your business is hybrid, the investment needs to be hybrid (i.e. layering of different financing mechanisms) •  How you think about success –  Part of the social enterprise motivation is social, so you need to consider success in a dual lens. How do you articulate success in both of these spheres? 44
  • 45. © Norm Tasevski & Karim Harji The Legal Form •  No clearly defined legal form for social enterprise in Canada •  “Form follows function” Spectrum of Social and Financial Returns Nonprofit Structure For-profit Structure Emphasis on Emphasis on Nonprofit with Business with Conventional Social Conventional Financial Social Return some earned social Nonprofit Enterprise Business Return income responsibility Philanthropic Capital Commercial Capital Source: Stanford Social Innovation Review, Spring 2008; Jed Emerson cited as contributor 45
  • 46. © Norm Tasevski & Karim Harji A test… I am: •  A retailer Facts: •  Sells goods at rates affordable by low- •  $115M raised for charity since 1995 income individuals ($18M in 2009) •  Employs individuals with barriers to employment •  Over 1,000 environmentally- •  Goals: approved products on sale –  92% of imported goods from green •  1700 new jobs created in Canada in factories 2009 –  95% of waste redirected from landfill –  Desire to be supplied 100% by renewable energy by 2015 Social Enterprise or Not? 46
  • 47. © Norm Tasevski & Karim Harji A test… I am: •  A café •  84% of all coffee ethically sourced (goal of 100% by 2015) •  Supports farmers by a) selling fair trade coffee, and b) providing loans to coffee growers •  Purchase carbon credits to offset production •  Goals: –  100% of cups to be reusable/recyclable –  Use recycled/renewable materials in café construction –  Organize a “month of service” (employees act as “change makers” in their communities) Social Enterprise or Not? Facts: •  Sells approx. 10% of all Fair Trade coffee globally •  Almost 200,000 volunteer hours made by employees worldwide •  Over 53,000 youth supported and engaged in community events 47
  • 48. © Norm Tasevski & Karim Harji What does this mean? Social CSR Enterprise Social Complexity Enterprise 48
  • 49. © Norm Tasevski & Karim Harji What SE is and is Not Social Enterprise Is Not… Social Enterprise Is… •  A fundraising strategy (i.e. a “give” •  A business line (i.e. a “sales” mentality) mentality) •  Solely focused on either “customers” •  Focused on both “customers” and or “clients” “clients” •  Dependent on restricted funds for •  Sustainable (ideally “self-sufficient”) operations (i.e. not sustainable) •  An event or one-off activity (e.g. •  A continuous, market-driven activity conferences, bake sales) •  Providing value to clients only •  Providing value to both “clients” and “customers” (and distinguishing between both!) •  Quick •  A venture that may take several years to become profitable/sustainable 49
  • 50. © Norm Tasevski & Karim Harji Some Definitions •  “An organization or venture that achieves its primary social or environmental mission using business methods.” Social Enterprise Alliance •  “Business ventures operated by non-profits, whether they are societies, charities, or co-operatives.” Enterprising Non-Profits (enp) •  “… social mission driven organizations which apply market-based strategies to achieve a social purpose. The movement includes both non-profits that use business models to pursue their mission and for-profits whose primary purposes are social.” Wikipedia 50
  • 51. © Norm Tasevski & Karim Harji What did we learn? 51
  • 52. © Norm Tasevski & Karim Harji Next Week •  Complete Survey Monkey – guaranteed participation grade! •  1st deliverable: –  Pick a social/environmental issue (international or Canadian), and… –  Pick a group of 4 (we will finalize groups next week based on final class numbers) •  Readings 52