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Webinar!
Marketing Automation for beginners!
10th July 2013!

Presented by:!
Shimon Ben Ayoun!
@shimonbenayoun!

Hosted by:!
Ingrid Archer!
@ingridarcher!
!
Any Questions/Comments!

Use GoToWebinar “Chat” or “Ask a question”!
OR!
Twitter us with #b2bnl tag!
!
!

@spotONvision
Not only webinarsJ
!
Voor in je agenda:!

Masterclass: van Lead naar Klant!
Leer meer over Content Marketing, Lead Management en
Marketing Automation!
Woensdag 4 september!
Tijd: 10:00 – 15:00!
Sprekers: Ingrid Archer,!
Shimon Ben Ayoun!
Kosten: 395,- p.p.!
Inschrijven kan via www.spotonvision.com!
Drivers for Marketing Automation -!
B2B Marketers challenges!

USG Marketing, Communication & Sales Ondezoek
Challenge #1:

Our buyers are changing
!
“[T]he hunter has become the hunted. Buyers are more
informed and seek information independent of sales. ... How sales people
want to sell has little impact on how buyers are choosing to buy.”!

Source: SiriusDecisions, “Marketing Needed for Sales 2.1”
B2B buyers are increasingly turning to online
sources, on their own, earlier in their process, to
research purchases before ever calling a 'live' sales rep!
B2B buyers pursuing their buying process more
'massively multi-channel' than ever before; however,
channel weightings and their sequence vary by the phase of
the buying process
!
Sending the right message at the right time to the right
persona

Communication Effectiveness
“Campaigns that target
based on Website user clickstream data outperform
untargeted broadcast
campaigns by nearly 4 to 1.”
Forrester Research

Right-Time
Right-Message
True Personalization

One to One

Best-in-class lead scoring
programs increase pipeline
thickness by 27% v. the
average of 12%.
Aberdeen Group

Behavior-Driven
“Segmented lists yielded
an 11.7% CTR v. unsegmented lists of same
size yielding only a 0.6%
CTR.
Marketing Sherpa

Segment
Customer-Driven

Batch and Blast
Product-Driven

v

Eloqua Best Practices: The Revenue Lifecycle™

#b2bnl
Challenge #2:

Sales is pushing for more.. quality
!
Sales wants “leads!”

Marketing hits the “more”
button
Sales doesn’t follow up

Sales: The “leads” are
no good

Marketing: “Why no
followup?”
Marketing:

Wasted effort, poor
performance,
bitterness, despair

1
2
The Leaky Funnel
!
Challenge #3:

We need to do more…with less
!
The need for efficiency and productivity
!

• 

Most marketers delay campaigns because of their (IT) dependencies

• 

Creative assets are not being re-used

• 

A/B testing is out of scope despite the need

• 

Sales are not aware what their leads/customers has done with
marketing and when
Challenge #4:

We need to base our decisions on
analytics & customer insights!
Challenge #5:

We need to show the marketing
revenue-impact
!
HELP!!!
What is Marketing Automation?
!
SAAS Solution which enables integrated, analytical
approach to marketing operations and creates a stronger
ties with sales by tying marketing activities to revenues
!
Top of the funnel – Lead Generation
!
Email Marketing
Landing Pages & Forms
!
Website Visitor Tracking
!
Website Visitor Tracking
!
Dialogue – Architecture of Nurturing

Listen

Offer Content

Measure

Tune next offer
Automated Lead
Nurturing
!
Lead Scoring
!
List Management
!
ROI Reporting
!
ROI Reporting
!
What are the benefits?
!

1. 
!
2. 
!
3. 
!
4. 
!
5. 
!
6. 

Improve lead quality!
Increase Marketing productivity and efficiency!
Reach customers and prospects through multi-channel campaigns!
Gain deep insight into prospect interaction!
Deepen and solidify client relationships!
Make marketing revenue-impact visible!
Do’s & Don’ts of Marketing Automation
!

1.  Do think first about lead management processes!
2.  Do cleanse and plan your data before importing!
3.  Do keep it simple!!

1.  Don’t think that marketing automation will create content for you!
2.  Don’t think technology will be your silver bullet!
3.  Don’t set & forget!
Coffee & Cake with spotONvision



!

Is marketing automation something for us?



What system should I choose?



How do I develop a proper RFP?



How do I implement successfully?

!
To know more, please visit: !

www.spotonvision.com!
!

@spotONvision
@b2bmktforum

#b2bnl
Marketing Automation voor beginners

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Marketing Automation voor beginners

  • 1. Webinar! Marketing Automation for beginners! 10th July 2013! Presented by:! Shimon Ben Ayoun! @shimonbenayoun! Hosted by:! Ingrid Archer! @ingridarcher! !
  • 2. Any Questions/Comments! Use GoToWebinar “Chat” or “Ask a question”! OR! Twitter us with #b2bnl tag! ! ! @spotONvision
  • 4. Voor in je agenda:! Masterclass: van Lead naar Klant! Leer meer over Content Marketing, Lead Management en Marketing Automation! Woensdag 4 september! Tijd: 10:00 – 15:00! Sprekers: Ingrid Archer,! Shimon Ben Ayoun! Kosten: 395,- p.p.! Inschrijven kan via www.spotonvision.com!
  • 5. Drivers for Marketing Automation -! B2B Marketers challenges! USG Marketing, Communication & Sales Ondezoek
  • 7. “[T]he hunter has become the hunted. Buyers are more informed and seek information independent of sales. ... How sales people want to sell has little impact on how buyers are choosing to buy.”! Source: SiriusDecisions, “Marketing Needed for Sales 2.1”
  • 8. B2B buyers are increasingly turning to online sources, on their own, earlier in their process, to research purchases before ever calling a 'live' sales rep!
  • 9. B2B buyers pursuing their buying process more 'massively multi-channel' than ever before; however, channel weightings and their sequence vary by the phase of the buying process !
  • 10. Sending the right message at the right time to the right persona Communication Effectiveness “Campaigns that target based on Website user clickstream data outperform untargeted broadcast campaigns by nearly 4 to 1.” Forrester Research Right-Time Right-Message True Personalization One to One Best-in-class lead scoring programs increase pipeline thickness by 27% v. the average of 12%. Aberdeen Group Behavior-Driven “Segmented lists yielded an 11.7% CTR v. unsegmented lists of same size yielding only a 0.6% CTR. Marketing Sherpa Segment Customer-Driven Batch and Blast Product-Driven v Eloqua Best Practices: The Revenue Lifecycle™ #b2bnl
  • 11. Challenge #2:
 Sales is pushing for more.. quality !
  • 12. Sales wants “leads!” Marketing hits the “more” button Sales doesn’t follow up Sales: The “leads” are no good Marketing: “Why no followup?” Marketing: Wasted effort, poor performance, bitterness, despair 1 2
  • 14. Challenge #3:
 We need to do more…with less !
  • 15. The need for efficiency and productivity ! •  Most marketers delay campaigns because of their (IT) dependencies •  Creative assets are not being re-used •  A/B testing is out of scope despite the need •  Sales are not aware what their leads/customers has done with marketing and when
  • 16. Challenge #4:
 We need to base our decisions on analytics & customer insights!
  • 17.
  • 18. Challenge #5:
 We need to show the marketing revenue-impact !
  • 20. What is Marketing Automation? ! SAAS Solution which enables integrated, analytical approach to marketing operations and creates a stronger ties with sales by tying marketing activities to revenues !
  • 21.
  • 22.
  • 23. Top of the funnel – Lead Generation !
  • 25. Landing Pages & Forms !
  • 28. Dialogue – Architecture of Nurturing Listen Offer Content Measure Tune next offer
  • 34. What are the benefits? ! 1.  ! 2.  ! 3.  ! 4.  ! 5.  ! 6.  Improve lead quality! Increase Marketing productivity and efficiency! Reach customers and prospects through multi-channel campaigns! Gain deep insight into prospect interaction! Deepen and solidify client relationships! Make marketing revenue-impact visible!
  • 35. Do’s & Don’ts of Marketing Automation ! 1.  Do think first about lead management processes! 2.  Do cleanse and plan your data before importing! 3.  Do keep it simple!! 1.  Don’t think that marketing automation will create content for you! 2.  Don’t think technology will be your silver bullet! 3.  Don’t set & forget!
  • 36. Coffee & Cake with spotONvision
 
 ! Is marketing automation something for us?
 
 What system should I choose?
 
 How do I develop a proper RFP?
 
 How do I implement successfully?
 !
  • 37. To know more, please visit: ! www.spotonvision.com! ! @spotONvision @b2bmktforum #b2bnl