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Source Source Author Topic / Main Area Poplulation of Study Results / Conclusion Limitations Connection to other studies Related to Research Project Key Take Aways Factors
1
Managerial biases during a
merger process in a
government‑controlled
organization
Anne‑Sophie Thelisson,
Olivier Meier, June 2021
Merger and acquisition · Integration process ·
Managerial biases ·
Cognitive biases · Longitudinal case study
Longitudinal case study of a public‒private merger (
State-owned group and a private organization)
embedded in a French
national project
#- 54 Semi Structured Interviews (Total Population-
1800)
#- Secondary Data 778 Documents
#- Managerial biases have been identified as
decisive elements in the integration process, but
little is known about the processes of generating and
reinforcing such variables in a PMI process (Weber,
2018). With a longitudinal case study, this paper
explores which cognitive bias constituencies
interfere in strategic PMI decisions.
#- study contributes to the M&A literature by
highlighting cognitive biases and reinforcing
mechanisms during negotiation and integration
periods.
The study is limited to provide insight into
organizational change in a merger context of 2x
companies only.
#-Work of Steigenberger (2017) and Thelisson and
Meier (2020) emphasizing that post-merger
integration is not a linear process, but a dynamic
adjustment between two entities.
#- Future research could explore in which ways
managerial bias can have an effect at a specific
moment of major decisions in
the integration process in favoring
Explores which managerial biases that are present
during the negotiation period of a merger influence
post-merger integration
#-Representation bias (Boen et al., 2010)
#- Availability heuristic/bias (Hayibor & Wasieleski, 2009)
#- Avoidance of any form of divergence (Ahammad et al., 2016;
Jemison & Sitkin, 1986)
#- Retrospective bias/Insight bias (Ahammad et al., 2016)
#- Hubris bias/overconfidence bias (Billett & Quian, 2008)
#- Illusion of control (Meissner & Wulf, 2017)
#- Climbing commitment (Roberto, 2002)
#- Anchoring bias with availability bias: a disappointing past
experience for the
acquiring firm
#- Temporal bias: temporal pressure on the CEO and stakeholders
#- Hubris bias and brakes: a schizophrenia/ambiguity from leaders
of the acquired company
#- Ident of 3 major managerial biases
during the negotiation period that
interfere in the integration process
[(1) Anchoring bias with availability
bias; (2) Temporal bias and (3) hubris
bias]
#- 2 reinforcing mechanisms
influencing the integration process [(1)
Social pressure of Greater Paris
Project ; (2) Expert's role: failure to
take into account contributions of the
other company
2
Understanding the Human
Side of Merger and
Acquisition ; An Integrative
Framework
Myeong-Gu Seo
N. Sharon Hill, 2005
#-authors identify six theories (anxiety theory, social
identity theory, acculturation theory, role conflict
theory, job characteristics theory, and organizational
justice theory) to explain problems in managing the
merger and acquisition (M&A) organizational change
process
#- Based on a review of more than 100 books and
articles in both academic and practitioner literature
#- Authors integrate theories into one conceptual
framework that clearly delineates unique sources of
problems that can emerge in different stages of M&A
integration
#- Lack of an integrated theoretical framework has
made any systematic empirical examination of the
integration process difficult.
#-In this article, the gap in the literature is filled by
presenting a conceptual framework that identifies six
theories on which the existing M&A literature is
implicitly or explicitly based
#-Each theory suggests unique sources of problems,
their psychological and behavioral effects on
employees, and the relevant managerial practices to
prevent or overcome the problems
#- Integration of these theories into a stage model of
M&A integration process that predicts how and in
which phase of the integration process those unique
sources of problems are most likely to emerge
#- 3 broad agendas for future research indicated.
(1) Researchers should test the overall goodness of
fit of the proposed framework as well as the
explanatory power of each theory it contains.
(2) Researchers should identify other theoretical
perspectives beyond the six presented here that
could be integrated into the framework.
(3) Integrative framework implicitly assumes a linear
and independent effect of each theoretical variable
on employees’ psychological and behavioral
outcomes.
#- However, it seems more realistic to assume that
there are nonlinear or interaction effects of those
predictors.
SIX UNDERLYING THEORIES IN MERGER AND
ACQUISITION LITERATURE
1. Anxiety Theory
2. Social Identity Theory
3. Acculturation Theory
4. Role Conflict Theory
5. Job Characteristics Theory
6. Organizational Justice Theory
# AN INTEGRATIVE FRAMEWORK
1. M&A Integration Stages
2. Different Sources of Problems in Different M&A
Stages
3. Contingency Factors
3
Dynamics of Acquired Firm
Pre-Acquisition Employee
Reactions
Satu Teerikangas, 2012
#-Based on a qualitative, large-scale, interview-
based inductive study of eight acquisitions
conducted by Finnish multinationals.
#-Article develops a grounded model of the
dynamics of acquired firm employee reactions
preceding related, industrial cross-border
acquisitions
#- In contrast to most merger and acquisition (M&A)
research portraying employee reactions in times
of M&A in a negative, stressful light, the present
findings shed a contradictory light on this discourse
(1)- Interviews with managers and employees in the
acquisitions studied;
(2)- Ethnographic insights through visits to the
acquiring and acquired firms;
(3)- Follow-up e-mails and phone calls to the
interviewees including feedback
(4)- Archival Data search presentations and
documents. The primary source of data collection
was interviews.
(5)- Existing Analysis Of studied acquisition,
including company presentations and documents
#- In total, conduct a set of 166 interviews with 141
interviewees.
(1)- The findings provide a view that contradicts the
mainstream M&A human research tradition in that 6
out of the studied 8 acquisitions leaned more toward
employee motivation than uncertainty during the pre-
acquisition era.
(2)- Unearthing the dynamics explaining why the pre-
acquisition reactions of acquired firm employees
tend toward motivation or uncertainty. While
previous M&A research has brought forward a bleak
image of the negative consequences of M&A on
acquired firm employees
#- 2x Limitations highlighted in the study:-
(1)- Use of buying firms from a single country of
origin. As a result, the context-boundedness of the
results needs to be considered before applying the
findings to other contexts.
(2)- The fact that the interviews were conducted and
analyzed post hoc by a single researcher. There are
varying views regarding the use of one or multiple
researchers when undertaking qualitative research.
#- Proposed model points to the heart of the issue
behind the direction of pre-deal employee reactions
as that of whether a forthcoming acquisition is
perceived as an opportunity or a threat by employees
in the target firm.
#- When an opportunity perspective prevailed in the
target firm become noticeably proactive in making
the forthcoming acquisition a success, employee
reactions leaned toward motivation.
#- Employee reactions to a forthcoming acquisition
are not the deterministic result of the change or the
nature of the partner organization , but views that
can be influenced through the buying firm’s
behavior
#- Degree of acculturative stress following an
acquisition depends on the preferred acculturation
modes of the firms involved
Propositions formed through sequence
(1) Partner organizational Attractiveness (Organizational Fit , Inter-
firm relationship)
(2) Target Cognitive Responsiveness (Acquisition Experience ,
International Exposure)
(3) Partner Behavioural Attractivness (Communicated intentions,
Partner behaviour)
(4) Target Strategic Responsiveness (Need to be acquired)
(5) Target Managerial Involvment
(6) Acquisition perceived as an Opportunity Versus Threat
(7) Target Behavioural Responsiveness
a- High target cognitive responsiveness is positively associated
with the acquisition being perceived as an opportunity in the
acquired firm
4
Thinking about people in
mergers and acquisitions
processes
José-Luis Rodríguez-
Sánchez, Marta Ortiz-de-
Urbina-Criado and Eva-
María Mora-Valentín, 2018
Propose a human resource management model for
the integration stage of mergers and acquisitions
(M/A) process with 4 key factors:-
(1) Leadership and integration team
(2) Change and restructuring process
(3) Human resources (HR) resistance
(4) Valuable HR retention
# Study is conducted in a multinational organization,
founded in the 19th century,
in the field of mechanical engineering that competes
for the global leadership of the sector.
The group has more than 60,000 people in more
than 100 countries and more than 1,000
sales outlets in 5 continents & took 4 years of
observation & litrary data
#- Most relevant factors in HR management in the
integration stage analyzed and contrasted in a case
study. Following slient outcomes drawn:-
(1) leadership and integration team actions allowed
the achievement fundamental objectives for the
success of the M/A. important decision was to select
several leaders of the target company to perform the
integration proces
(2) Change and restructuring process: the
communication efforts were performed such that the
personnel understood the need to restructure. It was
essential for success to anchor the change in the
company culture and make it last until it became a
habit
(3) Personnel resistance actions: to detect the
compatibility degree between companies, it is
essential to describe and evaluate the values,
attitudes, beliefs and group norms of the companies.
main cultural barrier that affected personnel was the
need to modify work procedures and routines
(4) valuable personnel retention actions allowed the
achievement of two fundamental objectives for the
success of the M/A. So, it was possible to retain the
personnel involved in the integration process without
voluntary departures
# Subsequent investigations could conduct similar
analyses for the planning and implementation stages
of the merger and acquisition process, with the
objective of presenting a complete HR management
model in merger and acquisition processes
# Guest (1997) model to analyze the study case
findings used which comprised of 6 Steps Model to
nlyze impact of HR management:-
(1) HR management Strategy
(2) HR mangement Prctices
(3) HR mnagement outcomes
(4) Behavior outcomes
(5) Performance outcomes
(6) Financial outcomes
Total integration of the target company; HR
impact:Procedures and work routines
# HR in the integration phase
(1) Leadership Teams ( Communication skills, Listening Skills,
Autonomy, Flexibility, Team building)
(2) Integration Teams ( Conflict managemnt, Unity & consistency,
Training & Development, Common Culture, Anxiety checks)
(3) Change & restructuring process (Careful planning, Adjustment
& restructuring level, utilization of surplus resources, financial
monitoring)
(4) Personnal Resistance (Gauge level and type of resistence,
cultural differences to be mitigated)
(5) Valuable Personnal retention ( personnal selection,
Communication , training & development )
# Merger and Acquisition process with
4 key factors:-
(1) Leadership and integration team
(2) Change and restructuring process
(3) Human resources (HR) resistance
(4) Valuable HR retention
5
Riding the tides of mergers
and acquisitions by building
a resilient workforce: A
framework for studying the
role of human resource
management
Fang Lee Cookea,
Geoffrey Woodb, Meng
Wangc, Alice Shuaishuai
Li, 2020
Researcher argue that employee resilience, are
concept that is still to gain widespread attention in
HRM research, is crucial to organizations wishing to
manage their M&As successfully, especially in the
post-M&A integration
This paper contributes to the extant body of literature
on HRM in M&As by identifying a number
of research gaps and developing a theoretical
framework for future empirical research
#Central argument of this paper is that during M&As
a resilient workforce is essential in coping with the
changes and securing organizational sustainability
# Specifically, researcher propose that relational
HRM practices (e.g., supportive leadership, training
and development) help enhance employee well-
being and develop employee resilience which, in
turn, contributes to individual and sustainable
organizational performance
There are two major limitations of this article.
(1) Lliterature on M&As is very extensive and
diverse: researcher have only focused on those
elements that are particularly salient to the
understanding of the consequences for resilience
and how the latter may be nurtured and sustained
through and after an M&A.
(2) While bringing together compatible and
complementary theoretical perspectives, this paper
only represents an initial step in the development of
a more comprehensive theoretical synthesis
# At theoretical level, cross -displinary systhesis
(Organizational sociology and psychology) , It
confirms the centrality of the interface between
individual and group choices, present and past
experiences and the interpretations and relations
that lie behind them, and formalized organizational
systems thereby consolidating recent strands of the
literature (e.g., Aklamanu et al., 2016; Khan et al.,
2016)
#- Employee Emotional Resilience during Post-
Merger Integration across National Boundaries
#- Rewards and the Mediating Role of Fairness
Norms
#- Resilience (Employee resilience during an M&A and in the post-
M&A integration phase is contingent on the perceived fairnessand
effectiveness of HR systems and practices).
#- Supportive leadership and resilience (The degree of employee
resilience during an M&A and in the post-M&A integration phase is
contingent on leadership style)
#- Employee-oriented HRM practices, employee wellbeing and
resilience (Employee-oriented HRM practices or HPWPs may
enhance employees' well-being and resilience during an M&A and
in the post-M&A integration; Enhanced employee well-being will
positively impact employee resilience).
#- Work pressure and employee wellbeing and resilience
(ncreased work pressure post-M&As will have a negative impact on
employees' perception and experience of HRM practices which will,
in turn, affect their wellbeing and resilience)
#- Relational HRM practices and organizational sustainability
(Relational HRM practices, effective communication and sensitivity
to variations in organizational culture during an M&A and in the post-
M&A integration phase will contribute to sustainable organizational
performance.)
A. Resilience
B. Supportive leadership and
Resilience
C. Employee -Oriented HRM Pratcices
D. Work Pressure and Employee
Wellbeing & resilience
E. Relational HRM practices and
organizational sustainability
LITERATURE REVIEW SYNTHESIS - ASSIGNMENT

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Literature Review Synthesis 5 Articles.pdf

  • 1. Source Source Author Topic / Main Area Poplulation of Study Results / Conclusion Limitations Connection to other studies Related to Research Project Key Take Aways Factors 1 Managerial biases during a merger process in a government‑controlled organization Anne‑Sophie Thelisson, Olivier Meier, June 2021 Merger and acquisition · Integration process · Managerial biases · Cognitive biases · Longitudinal case study Longitudinal case study of a public‒private merger ( State-owned group and a private organization) embedded in a French national project #- 54 Semi Structured Interviews (Total Population- 1800) #- Secondary Data 778 Documents #- Managerial biases have been identified as decisive elements in the integration process, but little is known about the processes of generating and reinforcing such variables in a PMI process (Weber, 2018). With a longitudinal case study, this paper explores which cognitive bias constituencies interfere in strategic PMI decisions. #- study contributes to the M&A literature by highlighting cognitive biases and reinforcing mechanisms during negotiation and integration periods. The study is limited to provide insight into organizational change in a merger context of 2x companies only. #-Work of Steigenberger (2017) and Thelisson and Meier (2020) emphasizing that post-merger integration is not a linear process, but a dynamic adjustment between two entities. #- Future research could explore in which ways managerial bias can have an effect at a specific moment of major decisions in the integration process in favoring Explores which managerial biases that are present during the negotiation period of a merger influence post-merger integration #-Representation bias (Boen et al., 2010) #- Availability heuristic/bias (Hayibor & Wasieleski, 2009) #- Avoidance of any form of divergence (Ahammad et al., 2016; Jemison & Sitkin, 1986) #- Retrospective bias/Insight bias (Ahammad et al., 2016) #- Hubris bias/overconfidence bias (Billett & Quian, 2008) #- Illusion of control (Meissner & Wulf, 2017) #- Climbing commitment (Roberto, 2002) #- Anchoring bias with availability bias: a disappointing past experience for the acquiring firm #- Temporal bias: temporal pressure on the CEO and stakeholders #- Hubris bias and brakes: a schizophrenia/ambiguity from leaders of the acquired company #- Ident of 3 major managerial biases during the negotiation period that interfere in the integration process [(1) Anchoring bias with availability bias; (2) Temporal bias and (3) hubris bias] #- 2 reinforcing mechanisms influencing the integration process [(1) Social pressure of Greater Paris Project ; (2) Expert's role: failure to take into account contributions of the other company 2 Understanding the Human Side of Merger and Acquisition ; An Integrative Framework Myeong-Gu Seo N. Sharon Hill, 2005 #-authors identify six theories (anxiety theory, social identity theory, acculturation theory, role conflict theory, job characteristics theory, and organizational justice theory) to explain problems in managing the merger and acquisition (M&A) organizational change process #- Based on a review of more than 100 books and articles in both academic and practitioner literature #- Authors integrate theories into one conceptual framework that clearly delineates unique sources of problems that can emerge in different stages of M&A integration #- Lack of an integrated theoretical framework has made any systematic empirical examination of the integration process difficult. #-In this article, the gap in the literature is filled by presenting a conceptual framework that identifies six theories on which the existing M&A literature is implicitly or explicitly based #-Each theory suggests unique sources of problems, their psychological and behavioral effects on employees, and the relevant managerial practices to prevent or overcome the problems #- Integration of these theories into a stage model of M&A integration process that predicts how and in which phase of the integration process those unique sources of problems are most likely to emerge #- 3 broad agendas for future research indicated. (1) Researchers should test the overall goodness of fit of the proposed framework as well as the explanatory power of each theory it contains. (2) Researchers should identify other theoretical perspectives beyond the six presented here that could be integrated into the framework. (3) Integrative framework implicitly assumes a linear and independent effect of each theoretical variable on employees’ psychological and behavioral outcomes. #- However, it seems more realistic to assume that there are nonlinear or interaction effects of those predictors. SIX UNDERLYING THEORIES IN MERGER AND ACQUISITION LITERATURE 1. Anxiety Theory 2. Social Identity Theory 3. Acculturation Theory 4. Role Conflict Theory 5. Job Characteristics Theory 6. Organizational Justice Theory # AN INTEGRATIVE FRAMEWORK 1. M&A Integration Stages 2. Different Sources of Problems in Different M&A Stages 3. Contingency Factors 3 Dynamics of Acquired Firm Pre-Acquisition Employee Reactions Satu Teerikangas, 2012 #-Based on a qualitative, large-scale, interview- based inductive study of eight acquisitions conducted by Finnish multinationals. #-Article develops a grounded model of the dynamics of acquired firm employee reactions preceding related, industrial cross-border acquisitions #- In contrast to most merger and acquisition (M&A) research portraying employee reactions in times of M&A in a negative, stressful light, the present findings shed a contradictory light on this discourse (1)- Interviews with managers and employees in the acquisitions studied; (2)- Ethnographic insights through visits to the acquiring and acquired firms; (3)- Follow-up e-mails and phone calls to the interviewees including feedback (4)- Archival Data search presentations and documents. The primary source of data collection was interviews. (5)- Existing Analysis Of studied acquisition, including company presentations and documents #- In total, conduct a set of 166 interviews with 141 interviewees. (1)- The findings provide a view that contradicts the mainstream M&A human research tradition in that 6 out of the studied 8 acquisitions leaned more toward employee motivation than uncertainty during the pre- acquisition era. (2)- Unearthing the dynamics explaining why the pre- acquisition reactions of acquired firm employees tend toward motivation or uncertainty. While previous M&A research has brought forward a bleak image of the negative consequences of M&A on acquired firm employees #- 2x Limitations highlighted in the study:- (1)- Use of buying firms from a single country of origin. As a result, the context-boundedness of the results needs to be considered before applying the findings to other contexts. (2)- The fact that the interviews were conducted and analyzed post hoc by a single researcher. There are varying views regarding the use of one or multiple researchers when undertaking qualitative research. #- Proposed model points to the heart of the issue behind the direction of pre-deal employee reactions as that of whether a forthcoming acquisition is perceived as an opportunity or a threat by employees in the target firm. #- When an opportunity perspective prevailed in the target firm become noticeably proactive in making the forthcoming acquisition a success, employee reactions leaned toward motivation. #- Employee reactions to a forthcoming acquisition are not the deterministic result of the change or the nature of the partner organization , but views that can be influenced through the buying firm’s behavior #- Degree of acculturative stress following an acquisition depends on the preferred acculturation modes of the firms involved Propositions formed through sequence (1) Partner organizational Attractiveness (Organizational Fit , Inter- firm relationship) (2) Target Cognitive Responsiveness (Acquisition Experience , International Exposure) (3) Partner Behavioural Attractivness (Communicated intentions, Partner behaviour) (4) Target Strategic Responsiveness (Need to be acquired) (5) Target Managerial Involvment (6) Acquisition perceived as an Opportunity Versus Threat (7) Target Behavioural Responsiveness a- High target cognitive responsiveness is positively associated with the acquisition being perceived as an opportunity in the acquired firm 4 Thinking about people in mergers and acquisitions processes José-Luis Rodríguez- Sánchez, Marta Ortiz-de- Urbina-Criado and Eva- María Mora-Valentín, 2018 Propose a human resource management model for the integration stage of mergers and acquisitions (M/A) process with 4 key factors:- (1) Leadership and integration team (2) Change and restructuring process (3) Human resources (HR) resistance (4) Valuable HR retention # Study is conducted in a multinational organization, founded in the 19th century, in the field of mechanical engineering that competes for the global leadership of the sector. The group has more than 60,000 people in more than 100 countries and more than 1,000 sales outlets in 5 continents & took 4 years of observation & litrary data #- Most relevant factors in HR management in the integration stage analyzed and contrasted in a case study. Following slient outcomes drawn:- (1) leadership and integration team actions allowed the achievement fundamental objectives for the success of the M/A. important decision was to select several leaders of the target company to perform the integration proces (2) Change and restructuring process: the communication efforts were performed such that the personnel understood the need to restructure. It was essential for success to anchor the change in the company culture and make it last until it became a habit (3) Personnel resistance actions: to detect the compatibility degree between companies, it is essential to describe and evaluate the values, attitudes, beliefs and group norms of the companies. main cultural barrier that affected personnel was the need to modify work procedures and routines (4) valuable personnel retention actions allowed the achievement of two fundamental objectives for the success of the M/A. So, it was possible to retain the personnel involved in the integration process without voluntary departures # Subsequent investigations could conduct similar analyses for the planning and implementation stages of the merger and acquisition process, with the objective of presenting a complete HR management model in merger and acquisition processes # Guest (1997) model to analyze the study case findings used which comprised of 6 Steps Model to nlyze impact of HR management:- (1) HR management Strategy (2) HR mangement Prctices (3) HR mnagement outcomes (4) Behavior outcomes (5) Performance outcomes (6) Financial outcomes Total integration of the target company; HR impact:Procedures and work routines # HR in the integration phase (1) Leadership Teams ( Communication skills, Listening Skills, Autonomy, Flexibility, Team building) (2) Integration Teams ( Conflict managemnt, Unity & consistency, Training & Development, Common Culture, Anxiety checks) (3) Change & restructuring process (Careful planning, Adjustment & restructuring level, utilization of surplus resources, financial monitoring) (4) Personnal Resistance (Gauge level and type of resistence, cultural differences to be mitigated) (5) Valuable Personnal retention ( personnal selection, Communication , training & development ) # Merger and Acquisition process with 4 key factors:- (1) Leadership and integration team (2) Change and restructuring process (3) Human resources (HR) resistance (4) Valuable HR retention 5 Riding the tides of mergers and acquisitions by building a resilient workforce: A framework for studying the role of human resource management Fang Lee Cookea, Geoffrey Woodb, Meng Wangc, Alice Shuaishuai Li, 2020 Researcher argue that employee resilience, are concept that is still to gain widespread attention in HRM research, is crucial to organizations wishing to manage their M&As successfully, especially in the post-M&A integration This paper contributes to the extant body of literature on HRM in M&As by identifying a number of research gaps and developing a theoretical framework for future empirical research #Central argument of this paper is that during M&As a resilient workforce is essential in coping with the changes and securing organizational sustainability # Specifically, researcher propose that relational HRM practices (e.g., supportive leadership, training and development) help enhance employee well- being and develop employee resilience which, in turn, contributes to individual and sustainable organizational performance There are two major limitations of this article. (1) Lliterature on M&As is very extensive and diverse: researcher have only focused on those elements that are particularly salient to the understanding of the consequences for resilience and how the latter may be nurtured and sustained through and after an M&A. (2) While bringing together compatible and complementary theoretical perspectives, this paper only represents an initial step in the development of a more comprehensive theoretical synthesis # At theoretical level, cross -displinary systhesis (Organizational sociology and psychology) , It confirms the centrality of the interface between individual and group choices, present and past experiences and the interpretations and relations that lie behind them, and formalized organizational systems thereby consolidating recent strands of the literature (e.g., Aklamanu et al., 2016; Khan et al., 2016) #- Employee Emotional Resilience during Post- Merger Integration across National Boundaries #- Rewards and the Mediating Role of Fairness Norms #- Resilience (Employee resilience during an M&A and in the post- M&A integration phase is contingent on the perceived fairnessand effectiveness of HR systems and practices). #- Supportive leadership and resilience (The degree of employee resilience during an M&A and in the post-M&A integration phase is contingent on leadership style) #- Employee-oriented HRM practices, employee wellbeing and resilience (Employee-oriented HRM practices or HPWPs may enhance employees' well-being and resilience during an M&A and in the post-M&A integration; Enhanced employee well-being will positively impact employee resilience). #- Work pressure and employee wellbeing and resilience (ncreased work pressure post-M&As will have a negative impact on employees' perception and experience of HRM practices which will, in turn, affect their wellbeing and resilience) #- Relational HRM practices and organizational sustainability (Relational HRM practices, effective communication and sensitivity to variations in organizational culture during an M&A and in the post- M&A integration phase will contribute to sustainable organizational performance.) A. Resilience B. Supportive leadership and Resilience C. Employee -Oriented HRM Pratcices D. Work Pressure and Employee Wellbeing & resilience E. Relational HRM practices and organizational sustainability LITERATURE REVIEW SYNTHESIS - ASSIGNMENT