The document discusses building high-performance teams. It provides quotes from experts on teams and leadership. It then discusses the key components of high-performance teams, which include participative leadership, effective decision-making, clear goals, open communication, prioritizing team goals over individual goals, managing conflicts professionally, defined roles and responsibilities, and coordinative relationships. The document also discusses stages of team development and identifying the potential of teams.

1. Photo © dziewul
www.tracom.de • @stefangentz • facebook.com/stefan.gentz
by Stefan Gentz, tracom.de • @StefanGentz
Cracow Translation Days • 9 September 2013 • Tyniec, Cracow • #Cracow2013
Building High-Performance Teams
Benedictine Abbey, Tyniec
Cracow Translation Days | 6–8 September 2013
www.tracom.de • @stefangentz • facebook.com/stefan.gentz

2. @stefangentz at
#Cracow2013:
Your voice matters!
#teams
Let's make this event trending!

3. twitter:
@stefangentz
facebook:
fb.com/stefan.gentz
LinkedIn:
linkedin.com/in/stefangentz
Stefan Gentz

4. Quotes

5. James P. Womack
Research director of the International Motor Vehicle Program at the MIT in Cambridge, Massachusetts
»Today we know that the key is not the organizational
chart but the behavior of the project leader.«
www.tracom.de • @stefangentz • facebook.com/stefan.gentz

6. Dave Brandon
Director of Intercollegiate Athletics, University of Michigan
Formerly Chairman of the Board, Chief Executive Officer and Manager of Domino's Pizza
»If your corporate teams screw up,
you can't make them run extra laps.«
www.tracom.de • @stefangentz • facebook.com/stefan.gentz

7. Jonathan Nightingale,
Vice President, Firefox Engineering
»Software is made of people. A well-run team can
out‑think, out-code, and out-ship any individual hacker.«
www.tracom.de • @stefangentz • facebook.com/stefan.gentz

8. Your Quotes!

9. Laurenţiu Constantin
Managing Partner, TIS.ro
»You can only be part of an orchestra when you like the
sound of your own music surrounded by the joined
sounds of your fellow musicians.«

10. Yulia Akhulkova
Head of Translation Department, ITI International Translation & Informatics Ltd.
»Mutual goals, bright flexible minds,
continuous financing!«

11. Richard Brooks
CEO, K International plc.
»You cannot be an effective leader until you
understand yourself.«

12. Robert Etches
CIO, TextMinded Danmark / Vice-Chairman, GALA
»Without leadership and passion even the best of teams
is going nowhere and will produce nothing of value.«

13. Danilo Monaco
Director of Strategic Suppliers, Arancho Doc Group
»I want people in my teams to know that asking for
forgiveness is better than asking for permission.«

14. Craig Buckstein
Partner & CEO, GENEVAWORLDWIDE, INC.,
President Association of Language Companies (ALC)
»Team building requires trust, support, encouragement,
and most importantly, happy hour!«

15. Confusing!
Is there nothing
easier?

16. Sure!

17. Alice Krige as the Borg Queen In »Star Trek: First Contact«
»We are a team. Resistance is futile.«

18. What is a team?

19. A long time ago …

20. … the first success story: a team!

21. I hateteamwork!
But not everyone likes it.

22. And it took some time …

23. to understand …

24. that teams are more fun …

25. with a little bit of strategy …

26. and some rules.

27. What makes a team today?

28. At least two individuals …

29. add individual capacities and …

30. create interdependencies.

31. A team is a capacity pool.

32. Individual Identity
Me

33. Individual Identity
You

34. Individual Identity ≠ Team Identity
Me You
Team

35. Team identity is an umbrella identity

36. Internal communication

37. External communication

38. Structures are task-oriented

39. Structures are goal-oriented

40. Act
Check
Do
Plan
Periodic efficiency check-up

41. Let's sum up:

42. A team has at least two members1

43. A team has at least two members1
Team members add individual capacities2

44. A team has at least two members1
Team members add individual capacities2
Individual capacities create interdependencies3

45. A team has at least two members1
Team members add individual capacities2
Individual capacities create interdependencies3
Individual identity ≠ team identity4

46. A team has at least two members1
Team members add individual capacities2
Individual capacities create interdependencies3
Individual identity ≠ team identity4
Teams develop internal communication5

47. A team has at least two members1
Team members add individual capacities2
Individual capacities create interdependencies3
Individual identity ≠ team identity4
Teams develop internal communication5
Teams develop external communication6

48. A team has at least two members1
Team members add individual capacities2
Individual capacities create interdependencies3
Individual identity ≠ team identity4
Teams develop internal communication5
Teams develop external communication6
Team structures are task- and goal-oriented7

49. Christopher Mabey and Sally Caird, Building Team Effectiveness
A team has at least two members1
Team members add individual capacities2
Individual capacities create interdependencies3
Individual identity ≠ team identity4
Teams develop internal communication5
Teams develop external communication6
Team structures are task- and goal-oriented7
Teams check efficiency periodically8

50. The
Dimensions
of a Team

51. The 6 Dimensions of a Team

52. Experi-
ence
Experience – we are a team!

53. Tasks
Experi-
ence
Tasks – mutual goals unite!

54. Image
Tasks
Experi-
ence
Image – loser or winner team?

55. Crisis
Image
Tasks
Experi-
ence
Crisis – as a team building driver

56. Process
Crisis
Image
Tasks
Experi-
ence
Process – cross-departmental

57. Results
Process
Crisis
Image
Tasks
Experi-
ence
Results – goals vs. individuals

58. Do teams have a
»Life Cycle«?

59. Bruce Wayne Tuckman
»Developmental
Sequence in
Small Groups«

60. The
Stages of
Team
Development

61. Forming
• Warm-up phase
• Team organization
• Polite, comfortable, no conflicts
• Purposeless
Stages of Team Development

62. Storming
Forming
Stages of Team Development
• Minor confrontations arise
• Getting into the real issues
(vs. remaining comfortable)
• Frustration, resistance
• Cliques

63. Norming
Storming
Forming
Stages of Team Development
• Established »rules of engagement«
• Established tasks and responsibilities
• Established communication
• Capacity pool experience
• Change resistance comes up

64. Performing
Norming
Storming
Forming
Stages of Team Development
• Not all groups reach this stage!
• Foundation of trust and experience
• Roles and responsibilities can change
• High team identity, loyalty morale
• Team task-oriented

65. Adjourning
Performing
Norming
Storming
Forming
Stages of Team Development
• Completion and
disengagement from
task and team
• Positive or negative
experience!

66. Identifying team
potential

67. Skill Level
Team Communication
ImageLeadership
Process
Results
Young Teams

68. Skill Level
Team Communication
ImageLeadership
Process
Results
Developed Teams

69. Skill Level
Team Communication
ImageLeadership
Process
Results
High-Performance Teams

70. Key Components in
High-Performance
Teams

71. Participative leadership1

72. Participative leadership1
Effective decision-making2

73. Participative leadership1
Effective decision-making2
Clear goals3

74. Participative leadership1
Effective decision-making2
Clear goals3
Open, clear communication4

75. Participative leadership1
Effective decision-making2
Clear goals3
Open, clear communication4
Team goals individual goals5

76. Participative leadership1
Effective decision-making2
Clear goals3
Open, clear communication4
Team goals individual goals5
Professional conflict management6

77. Participative leadership1
Effective decision-making2
Clear goals3
Open, clear communication4
Team goals individual goals5
Professional conflict management6
Defined roles and responsibilities7

78. Participative leadership1
Effective decision-making2
Clear goals3
Open, clear communication4
Team goals individual goals5
Professional conflict management6
Defined roles and responsibilities7
Coordinative relationship8

79. The most
important one
for me is:

80. Craig Buckstein
Partner CEO, GENEVAWORLDWIDE, INC.,
President Association of Language Companies (ALC)
Happy
Hour

81. Thank You!

82. twitter:
@stefangentz
facebook:
facebook.com/stefan.gentz
LinkedIn:
linkedin.com/in/stefangentz
Stefan Gentz