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strategy+business
FORTHCOMING IN ISSUE 71 SUMMER 2013
BY KEN FAVARO, PER-OLA KARLSSON,
AND GARY L. NEILSON
PREPRINT 00183
THE 2012 GLOBAL CHIEF EXECUTIVE STUDY
“It’s Time for a Change”
CEO turnover is trending high, but in a more planned and stable manner.
CEO TURNOVER istrending
high,butinamoreplanned
andstablemanner.
byKenFavaro,
Per-OlaKarlsson,
andGaryL.Neilson
“IT’S TIME
FOR A
CHANGE”
The past year was a busy one for companies looking for new
leaders. Fully 15 percent of the world’s 2,500 largest public
companies made a change at the top in 2012. This number,
375 companies, was the highest total since 2005, and the
second highest in the 13 years’ worth of data we’ve gathered
since 2000. Given all this turnover activity, you might expect
higher levels of chaotic, reactive behavior. But almost three-
quarters of the companies planned their succession events
carefully, an increase of more than 50 percent since 2006.
CHANGE”
strategy+businessissue71
featurestrategy&leadership
1
These numbers represent a sharp contrast to the
succession activity during the depths of the Great Re-
cession; in 2010, for example, the rate of turnover was
only 11.6 percent (see Exhibit 1). In other words, these
results suggest that companies have moved toward more
overall leadership stability, not less, in the past few years.
Companies in general may be more willing to make
changes at the top deliberately, in a more systematical-
ly planned fashion, in search of increased competitive
advantage rather than recovery from a crisis. Whether
these choices prove to be the right ones is harder to
judge, of course, but if experience is any guide to future
results, the attention to planned succession will pay off.
Insiders and Outsiders
Another indicator that companies were looking for real
change in 2012 was the proportion of CEOs hired from
outside the company. Overall, the 2012 crop of new
CEOs included a larger percentage of outsider recruits
than past years did. The share of new insider CEOs
dropped considerably, from an average of 80 percent be-
tween 2009 and 2011 to just 71 percent in 2012. A full
30 percent of companies that made a planned change in
their CEO hired an outsider in 2012, compared with an
average of just 18 percent in the previous three years.
Meanwhile, the number of outsiders brought in as a
result of forced changes stayed about the same as in
2009–11, at just under 30 percent.
Clearly, more companies feel sufficiently stable to
take a risk on a leader they may not know well. But at
the same time, they are carefully evaluating the potential
risks that come with hiring someone from outside. And
they may well be mitigating the risk by hiring outsid-
ers from the same industry—just 44 percent of outsiders
joined their new company from a different industry.
As in previous years, the size of the company cor-
related with different CEO succession patterns. Among
the 250 largest companies with new CEOs, just 17 per-
cent of CEOs were hired from outside the company,
compared with 31 percent of their counterparts among
the 2,250 smaller companies. This suggests that smaller
companies were more willing to take a risk than their
larger brethren (see Exhibit 2). Larger companies had
a higher proportion (25 percent) of CEOs who came
from a country different from where their headquarters
were located. Smaller companies still tended to choose
leaders from close to home—only 18 percent came
from another country. The largest global companies
also favored more CEO recruits with international ex-
perience (perhaps because of the opportunities a larger
company can offer its insiders). Indeed, 52 percent of
the new CEOs at large companies had experience in
other regions, compared with only 44 percent from
smaller firms.
Regional Differences
Significant differences in turnover rates were found de-
pending on where companies were headquartered. The
rates of CEO turnover among companies based in ma-
ture economies around the world all hovered around the
overall average of 15 percent in 2012 (see Exhibit 3). But
only 8.1 percent of Chinese companies brought in new
CEOs last year, whereas almost a quarter of companies
based in Brazil, India, and Russia chose new leaders.
Unsurprisingly, financial performance also plays
a role in the nature of CEO turnover events. Among
Exhibit 1: Chief Executive Turnover, 2000–12
CEO turnover in 2012 was higher than in all in other years except 2005,
and planned turnovers were at the highest level we have seen.
Worldwide CEO Turnover by Succession Reason
4%
8%
12%
16%
20%
2000 2005 2010
Planned
Forced
Merger
Source: Booz & Company
featurestrategy&leadership
2
3
strategy+businessissue71
U.S./
Canada
14.3%
Exhibit 3: Reason for Succession by Region
In 2012, the succession rates varied by region; China showed the lowest
turnover rate and Brazil, Russia, and India the highest.
Forced
Planned
M&A
CEO Turnover Rate by Type
of Succession, 2012
2.6
2.7
9.0
Western
Europe
14.7%
0.8
3.3
10.6
Japan
15.3%
0.9
2.2
12.2
Other
16.0%
2.6
13.4
China
8.1%
0.5
1.9
5.7
Brazil,
Russia, India
23.9%
4.2
4.2
15.5
Other
16.2%
0.4
2.5
13.3
MATURE ECONOMIES EMERGING ECONOMIES
1.4
2.8
10.8
15.0%
GLOBAL
Source: Booz & Company
Forced
Planned
Exhibit 4: Performance Quartiles
Companies with lower shareholder returns tend to hire outsiders more
often on the whole and to have more forced turnovers.
Insider
Outsider
Second
78%
22%
Lowest
39%
61%
Insider
Outsider
PERFORMANCE QUARTILE, 2009–12
Incoming CEO
Incoming CEO
Highest
82%
18%
Third
86%
14%
Source: Booz & Company
Ken Favaro
ken.favaro@booz.com
is a senior partner with Booz &
Company based in New York.
He leads the firm’s work in en-
terprise strategy and finance.
Per-Ola Karlsson
per-ola.karlsson@booz.com
is a senior partner with Booz
& Company based in Stock-
holm. He serves clients across
Europe and the Middle East on
issues related to organization,
change, and leadership.
Gary L. Neilson
gary.neilson@booz.com
is a senior partner with Booz &
Company based in Chicago.
He focuses on operating
models and organizational
transformation.
Also contributing to this article
were Booz & Company senior
manager Josselyn Simpson
and specialist Jane Kim, and
s+b contributing editor Edward
H. Baker.
Exhibit 2: Incoming CEO Profiles by Company Size
The 250 largest companies worldwide hired relatively large percentages of insiders, candidates with cross-regional experience, and CEOs who were not
citizens of the country in which the company is headquartered.
TOP 250 BOTTOM 2,250
Percentage
of 2012
incoming
CEOs
Incoming CEOs of the largest companies (by market capitalization) are more often...
83%
TOP
69%
BOTTOM
INSIDERS
Hired from within
the company
25%
18%
FOREIGNERS
Different nationality
from where company
is headquartered
52%
44%
GLOBALLY EXPERIENCED
Worked in a world region
other than that of HQ
68%
54%
INDUSTRY INSIDERS
Joined the company
from the same industry
37%
24%
LIFERS
Never worked at a
different company
Source: Booz & Company
featurestrategy&leadership
3
featurestitleofthearticle
4
companies that had a CEO turnover between 2009 and
2012 and were in the lowest quartile of performance as
measured by total shareholder return over the outgoing
CEO’s tenure, 39 percent had forced out their CEO,
compared with just 18 percent among companies in the
top quartile (see Exhibit 4). During the same period,
companies in the bottom quartile also hired outsiders at
significantly higher rates than the top-performing com-
panies—27 percent versus 19 percent—no matter the
cause for the change in leadership. Other analysis cov-
ering these years showed that in general, insider CEOs
have led their companies to better overall returns.
All in all, our analysis of CEO turnover in 2012
among public companies makes clear two distinct and
in some ways contradictory trends. On the one hand,
companies in most geographies are more willing to
make changes in their top leadership as they look for
faster growth in a stabilizing economy and business
environment. On the other hand, most companies, es-
pecially the better-performing ones, are planning those
changes carefully, and sticking with insiders in hopes of
maintaining their strong results. +
Reprint No. 00183
Methodology
Booz & Company’s 2012 Chief
Executive Study identified the
world’s 2,500 largest public compa-
nies, defined by their market capi-
talization according to Bloomberg on
January 1, 2012. Our research team
members then identified the subset
of those companies that had made a
change at the top, and cross-checked
the data using a wide variety of print-
ed and electronic sources in many
languages. We also used Bloomberg
to determine which companies had
been acquired or merged in 2012.
We investigated each company
that appeared to have changed its
CEO for confirmation that a change
had occurred in 2012, and sought
out additional details—title, tenure,
chairmanship, nationality, profes-
sional experience, and so on—for
both the outgoing and incoming chief
executives, as well as any interim
chief executives.
We accepted the information
provided by the companies them-
selves on most data elements, except
to confirm the reason for an execu-
tive’s departure. For that, we turned
to outside press reports and other
independent sources. Finally, Booz
& Company staff around the world
separately validated each succession
event as part of the effort to learn the
reason for specific CEO changes in
their regions.
To distinguish between mature
and emerging economies, Booz &
Company followed the United
Nations Development Programme
2012 ranking.
For data on the companies’ total
shareholder returns during a CEO’s
tenure, we also turned to Bloomberg,
and included reinvestment of divi-
dends, if any. We then adjusted that
data to reflect differences in regional
markets (measured as the difference
between the company’s return and
the return of the local regional index
over the same time period) and an-
nualized it.
If experience is any guide to future
results, this year’s attention to
planned succession will pay off.
featurestrategy&leadership
4
© 2013 Booz & Company Inc.
strategy+business magazine
is published by Booz & Company Inc.
To subscribe, visit strategy-business.com
or call 1-855-869-4862.
For more information about Booz & Company,
visit booz.com
• strategy-business.com
• facebook.com/strategybusiness
• http://twitter.com/stratandbiz
101 Park Ave., 18th Floor, New York, NY 10178

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It's Time for a Change

  • 1. strategy+business FORTHCOMING IN ISSUE 71 SUMMER 2013 BY KEN FAVARO, PER-OLA KARLSSON, AND GARY L. NEILSON PREPRINT 00183 THE 2012 GLOBAL CHIEF EXECUTIVE STUDY “It’s Time for a Change” CEO turnover is trending high, but in a more planned and stable manner.
  • 2. CEO TURNOVER istrending high,butinamoreplanned andstablemanner. byKenFavaro, Per-OlaKarlsson, andGaryL.Neilson “IT’S TIME FOR A CHANGE” The past year was a busy one for companies looking for new leaders. Fully 15 percent of the world’s 2,500 largest public companies made a change at the top in 2012. This number, 375 companies, was the highest total since 2005, and the second highest in the 13 years’ worth of data we’ve gathered since 2000. Given all this turnover activity, you might expect higher levels of chaotic, reactive behavior. But almost three- quarters of the companies planned their succession events carefully, an increase of more than 50 percent since 2006. CHANGE” strategy+businessissue71 featurestrategy&leadership 1
  • 3. These numbers represent a sharp contrast to the succession activity during the depths of the Great Re- cession; in 2010, for example, the rate of turnover was only 11.6 percent (see Exhibit 1). In other words, these results suggest that companies have moved toward more overall leadership stability, not less, in the past few years. Companies in general may be more willing to make changes at the top deliberately, in a more systematical- ly planned fashion, in search of increased competitive advantage rather than recovery from a crisis. Whether these choices prove to be the right ones is harder to judge, of course, but if experience is any guide to future results, the attention to planned succession will pay off. Insiders and Outsiders Another indicator that companies were looking for real change in 2012 was the proportion of CEOs hired from outside the company. Overall, the 2012 crop of new CEOs included a larger percentage of outsider recruits than past years did. The share of new insider CEOs dropped considerably, from an average of 80 percent be- tween 2009 and 2011 to just 71 percent in 2012. A full 30 percent of companies that made a planned change in their CEO hired an outsider in 2012, compared with an average of just 18 percent in the previous three years. Meanwhile, the number of outsiders brought in as a result of forced changes stayed about the same as in 2009–11, at just under 30 percent. Clearly, more companies feel sufficiently stable to take a risk on a leader they may not know well. But at the same time, they are carefully evaluating the potential risks that come with hiring someone from outside. And they may well be mitigating the risk by hiring outsid- ers from the same industry—just 44 percent of outsiders joined their new company from a different industry. As in previous years, the size of the company cor- related with different CEO succession patterns. Among the 250 largest companies with new CEOs, just 17 per- cent of CEOs were hired from outside the company, compared with 31 percent of their counterparts among the 2,250 smaller companies. This suggests that smaller companies were more willing to take a risk than their larger brethren (see Exhibit 2). Larger companies had a higher proportion (25 percent) of CEOs who came from a country different from where their headquarters were located. Smaller companies still tended to choose leaders from close to home—only 18 percent came from another country. The largest global companies also favored more CEO recruits with international ex- perience (perhaps because of the opportunities a larger company can offer its insiders). Indeed, 52 percent of the new CEOs at large companies had experience in other regions, compared with only 44 percent from smaller firms. Regional Differences Significant differences in turnover rates were found de- pending on where companies were headquartered. The rates of CEO turnover among companies based in ma- ture economies around the world all hovered around the overall average of 15 percent in 2012 (see Exhibit 3). But only 8.1 percent of Chinese companies brought in new CEOs last year, whereas almost a quarter of companies based in Brazil, India, and Russia chose new leaders. Unsurprisingly, financial performance also plays a role in the nature of CEO turnover events. Among Exhibit 1: Chief Executive Turnover, 2000–12 CEO turnover in 2012 was higher than in all in other years except 2005, and planned turnovers were at the highest level we have seen. Worldwide CEO Turnover by Succession Reason 4% 8% 12% 16% 20% 2000 2005 2010 Planned Forced Merger Source: Booz & Company featurestrategy&leadership 2
  • 4. 3 strategy+businessissue71 U.S./ Canada 14.3% Exhibit 3: Reason for Succession by Region In 2012, the succession rates varied by region; China showed the lowest turnover rate and Brazil, Russia, and India the highest. Forced Planned M&A CEO Turnover Rate by Type of Succession, 2012 2.6 2.7 9.0 Western Europe 14.7% 0.8 3.3 10.6 Japan 15.3% 0.9 2.2 12.2 Other 16.0% 2.6 13.4 China 8.1% 0.5 1.9 5.7 Brazil, Russia, India 23.9% 4.2 4.2 15.5 Other 16.2% 0.4 2.5 13.3 MATURE ECONOMIES EMERGING ECONOMIES 1.4 2.8 10.8 15.0% GLOBAL Source: Booz & Company Forced Planned Exhibit 4: Performance Quartiles Companies with lower shareholder returns tend to hire outsiders more often on the whole and to have more forced turnovers. Insider Outsider Second 78% 22% Lowest 39% 61% Insider Outsider PERFORMANCE QUARTILE, 2009–12 Incoming CEO Incoming CEO Highest 82% 18% Third 86% 14% Source: Booz & Company Ken Favaro ken.favaro@booz.com is a senior partner with Booz & Company based in New York. He leads the firm’s work in en- terprise strategy and finance. Per-Ola Karlsson per-ola.karlsson@booz.com is a senior partner with Booz & Company based in Stock- holm. He serves clients across Europe and the Middle East on issues related to organization, change, and leadership. Gary L. Neilson gary.neilson@booz.com is a senior partner with Booz & Company based in Chicago. He focuses on operating models and organizational transformation. Also contributing to this article were Booz & Company senior manager Josselyn Simpson and specialist Jane Kim, and s+b contributing editor Edward H. Baker. Exhibit 2: Incoming CEO Profiles by Company Size The 250 largest companies worldwide hired relatively large percentages of insiders, candidates with cross-regional experience, and CEOs who were not citizens of the country in which the company is headquartered. TOP 250 BOTTOM 2,250 Percentage of 2012 incoming CEOs Incoming CEOs of the largest companies (by market capitalization) are more often... 83% TOP 69% BOTTOM INSIDERS Hired from within the company 25% 18% FOREIGNERS Different nationality from where company is headquartered 52% 44% GLOBALLY EXPERIENCED Worked in a world region other than that of HQ 68% 54% INDUSTRY INSIDERS Joined the company from the same industry 37% 24% LIFERS Never worked at a different company Source: Booz & Company featurestrategy&leadership 3
  • 5. featurestitleofthearticle 4 companies that had a CEO turnover between 2009 and 2012 and were in the lowest quartile of performance as measured by total shareholder return over the outgoing CEO’s tenure, 39 percent had forced out their CEO, compared with just 18 percent among companies in the top quartile (see Exhibit 4). During the same period, companies in the bottom quartile also hired outsiders at significantly higher rates than the top-performing com- panies—27 percent versus 19 percent—no matter the cause for the change in leadership. Other analysis cov- ering these years showed that in general, insider CEOs have led their companies to better overall returns. All in all, our analysis of CEO turnover in 2012 among public companies makes clear two distinct and in some ways contradictory trends. On the one hand, companies in most geographies are more willing to make changes in their top leadership as they look for faster growth in a stabilizing economy and business environment. On the other hand, most companies, es- pecially the better-performing ones, are planning those changes carefully, and sticking with insiders in hopes of maintaining their strong results. + Reprint No. 00183 Methodology Booz & Company’s 2012 Chief Executive Study identified the world’s 2,500 largest public compa- nies, defined by their market capi- talization according to Bloomberg on January 1, 2012. Our research team members then identified the subset of those companies that had made a change at the top, and cross-checked the data using a wide variety of print- ed and electronic sources in many languages. We also used Bloomberg to determine which companies had been acquired or merged in 2012. We investigated each company that appeared to have changed its CEO for confirmation that a change had occurred in 2012, and sought out additional details—title, tenure, chairmanship, nationality, profes- sional experience, and so on—for both the outgoing and incoming chief executives, as well as any interim chief executives. We accepted the information provided by the companies them- selves on most data elements, except to confirm the reason for an execu- tive’s departure. For that, we turned to outside press reports and other independent sources. Finally, Booz & Company staff around the world separately validated each succession event as part of the effort to learn the reason for specific CEO changes in their regions. To distinguish between mature and emerging economies, Booz & Company followed the United Nations Development Programme 2012 ranking. For data on the companies’ total shareholder returns during a CEO’s tenure, we also turned to Bloomberg, and included reinvestment of divi- dends, if any. We then adjusted that data to reflect differences in regional markets (measured as the difference between the company’s return and the return of the local regional index over the same time period) and an- nualized it. If experience is any guide to future results, this year’s attention to planned succession will pay off. featurestrategy&leadership 4
  • 6. © 2013 Booz & Company Inc. strategy+business magazine is published by Booz & Company Inc. To subscribe, visit strategy-business.com or call 1-855-869-4862. For more information about Booz & Company, visit booz.com • strategy-business.com • facebook.com/strategybusiness • http://twitter.com/stratandbiz 101 Park Ave., 18th Floor, New York, NY 10178