Connectr8 - Exploding The Barriers To Social Computing (UKLUG 2009)
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My presentation to the UK Lotus User Group (UKLUG) in Edinburgh, 8 October 2009. Aimed at relative newcomers to Enterprise 2.0 and Social Software, I spoke about the reasons why social computing is important, some of the challenges to gaining investment in the tools and driving adoption, and how to break through these barriers. I try to make my presentations very visual, so these slides may not make a huge amount of sense on their own, so if you need any additional information, please get in touch!
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Connectr8 - Exploding The Barriers To Social Computing (UKLUG 2009)
- 1. Exploding the Barriers to Social Computing
- 2. Your Host Stuart McIntyre Technical Director, Collaboration Matters Connections Specialist blog.collaborationmatters.com stuartmcintyre lotusconnectionsblog.com stuartmcintyre quickrblog.com mcintyre lotusliveblog.com stuart@collaborationmatters.com lotusphereblog.com
- 4. Interactivity is good! Image: http://www.slideshare.net/Niezette/100-pictures-for-powerpoint-presentations
- 5. We’re here to make the right Connections...
- 6. Primary social networking Lotus Connections v1 (ventura) sites Announce Jan, Ship June 28 80m 20m users (Apr 07) 2007
- 7. 100m users (Aug 08) Lotus Connections v2 Announced Jan, Shipped June 2008
- 8. Twitter Growth 75% of all users created profiles in 2009 (Sysomos, July 2009) Lotus Connections v2.5 Announced Jan, Shipped September 2009
- 10. The web has become social Home E- Social pages commerce Media 1.0 One-way & static 1.X Dynamic & interactive 2.0 Two-way & social E-mail Dynamic Websites Blogs Social Software Static Websites Portals Wikis Discussion forums Communities RSS Instant Messaging Agents Mashups Chat Rooms Video Conferencing Pod- & webcasts Web services Social Networks Collaborative filtering Social Bookmarking VOIP Folksonomies Social search Micro-blogging Video sharing !"#$%&'()%&*+, Source: http://www.slideshare.net/marknadsstod/getting-real-about-enterprise-20
- 12. So why Social Software for Business?
- 13. Connecting & Sharing in a business context So why Social Software for Business?
- 14. Connecting & Sharing in a business context Become Find and aware of connect what others with people are doing across boundaries Rapidly Tap into the share and knowledge find ideas, of your experiences network and knowledge So why Social Software for Business?
- 15. Knowledge must flow... and be captured in the flow Image: http://concisecomputing.net/dh2/Images/Maine/WaterFlowBIG.jpg
- 16. “Email is where knowledge goes to die” Bill French Source: http://bfrench.info/public/item/5994 (April, 2003)
- 17. “Email is where knowledge goes to die” Bill French Sorry, Ed! Source: http://bfrench.info/public/item/5994 (April, 2003)
- 18. The Challenges Image: http://www.slideshare.net/Niezette/100-pictures-for-powerpoint-presentations
- 19. Cultural Inertia
- 20. ! The largest enemy of change and leadership isn't a !"#$%&It's a !"#'& yet!()*+",-&almost never fails because it's too early. It almost " always fails because it's too late. Seth Godin, Author Source: http://www.slideshare.net/marknadsstod/getting-real-about-enterprise-20
- 21. The IT Department Image: http://www.crystalitsmallbiz.com/services/IMG_0360.JPG
- 22. People don’t give away their knowledge unless they feel they get something in return, if only it is to be seen. Image: http://www.slideshare.net/Niezette/100-pictures-for-powerpoint-presentations
- 23. Any other challenges you face? Image: http://www.slideshare.net/Niezette/100-pictures-for-powerpoint-presentations
- 24. Breakthroughs?
- 26. Go for the low hanging fruit Image: http://www.slideshare.net/Niezette/100-pictures-for-powerpoint-presentations
- 27. Make a splash Image: http://www.slideshare.net/Niezette/100-pictures-for-powerpoint-presentations
- 28. Who knows what? Anything new? How to share? How to collaborate? When to contribute? Where to find stuff?
- 29. Any others?
- 30. Profiles Wikis Bookmarks Communities Blogs Activities Homepage Files Lotus Connections 2.5
- 31. Profiles
- 34. “Shared Task Image: http://www.slideshare.net/Niezette/100-pictures-for-powerpoint-presentations Management”?
- 36. “Creating and Broadcasting in a business context”? Image: http://www.slideshare.net/Niezette/100-pictures-for-powerpoint-presentations
- 38. “Self-selecting, self- managing groups with a common interest”? Image: http://www.slideshare.net/Niezette/100-pictures-for-powerpoint-presentations
- 39. Bookmarks
- 41. Files
- 43. Wikis
- 45. ! But in truth, social software !"#$%&'()**+&),-.%&%/(&%--*"0& 1%$"&),-.%&2/)%&%/(&%--*"&*(%& users do and the business " problems the tools address. Jakob Nielsen, Usability Guru Source: http://www.slideshare.net/marknadsstod/getting-real-about-enterprise-20
- 46. Tips for the business folks Embrace the ideas, principles and practices from the Social web Seek the low hanging fruit Avoid the jargon Empower your knowledge workers Image: http://www.slideshare.net/Niezette/100-pictures-for-powerpoint-presentations
- 47. Tips for the IT folks Embrace Lotus Connections as a platform Start helping the organisation in its Enterprise 2.0 transformation Image: http://www.slideshare.net/Niezette/100-pictures-for-powerpoint-presentations
- 48. My Approach Think big, start small Measure, measure, measure Don’t predict The process Find the fastest routes to value Direction Win over the evangelists, mavens
- 49. ! The largest enemy of change and leadership isn't a !"#$%&It's a !"#'& yet!()*+",-&almost never fails because it's too early. It almost " always fails because it's too late. Seth Godin, Author Act now!
- 51. Built on a plug of extinct Volcano What was the Connection?
- 52. Half Moon Battery Built on a plug of extinct Volcano What was the Connection?
- 53. Half Moon One o’Clock Battery Gun Built on a plug of extinct Volcano What was the Connection?
- 54. Edinburgh Castle Half Moon One o’Clock Battery Gun Built on a plug of extinct Volcano What was the Connection?
- 55. Thank You!
Notas del editor
- Edinburgh Castle The castle stands up on the plug of an extinct volcano, which is estimated to have risen some 350 million years ago, during the lower Carboniferous period. The Castle Rock is the remains of a volcanic pipe, which cut through the surrounding sedimentary rock, before cooling to form very hard dolerite, a type of basalt. Subsequent glacial erosion was resisted by the dolerite, which protected the softer rock to the east, leaving a crag and tail formation.[3] The One O'Clock Gun is a time signal, and is fired every day, except Sunday, at precisely 13:00. The gun was established in 1861, as a time signal for ships in the Firth of Forth, and complemented the time ball, which was installed on Nelson's Monument in 1852, but which was useless during foggy weather. The gun could easily be heard by ships in Leith Harbour, 2 miles (3.2 km) away. Because sound travels relatively slowly (approximately 343 metres per second (770 mph)), maps were produced in the 1860s to show the actual time when the sound of the gun was heard at various locations in Edinburgh.[92] The original gun was an 18-pound muzzle loading cannon, which needed four men to load, and was fired from the Half Moon Battery. This was replaced in 1913 by a 32-pound breech loader, and in May 1952 by a 25-pound Howitzer.[93] The present One O'Clock Gun is a L118 Light Gun, brought into service on 30 November 2001.[94] The Half Moon Battery, which remains a prominent feature on the east side of the Castle, was built as part of the reconstruction works supervised by the Regent Morton, and was erected between 1573 and 1588.[78] The Forewall to the north was built between 1689 and 1695, to link the Half Moon to the Portcullis Tower, although part of the original wall of 1540 was incorporated into it.[78] The Half Moon Battery was built around and over the ruins of David's Tower, two storeys of which survive underneath the Battery, with windows facing out onto the interior wall of the Battery. Several rooms are accessible to the public, although the lower (ground floor) elements are generally closed. David's Tower was built on an L-plan, the main block being 15.4 by 11.6 metres (51 ft × 38 ft), with a wing measuring 6.3 by 5.6 metres (21 ft × 18 ft) to the west.[78] The entrance was in the inner angle, although this was later filled in to make the tower a solid rectangle. Outside the tower, but within the Battery, is a three-story room, where large portions of the exterior wall are still visible. The walls of these sections are pitted with holes, where chunks of stone were removed to provide nesting places for pigeons, for consumption during the winter months.
- http://www.sxc.hu/browse.phtml?f=download&id=1223674
- Connections debuted at Lotusphere 2007 - Ventura Announced in June, shipped June 28th, 3 days early! Fastest selling Lotus product ever
- Quote coined by Bill French back in April 2003
- Cultural inertia IT “I don’t do Facebook” “They’ll waste their time” “They’ll tell management what they really think”
- http://www.sxc.hu/browse.phtml?f=download&id=1091960
- Are you and I the block? Scared? Worried about all those controls we’ve added? What might people do with these tools? Why didn’t we suggest them?
- Cultural inertia IT “I don’t do Facebook” “They’ll waste their time” “They’ll tell management what they really think”
- Change the terminology - avoid jargon - keep it business-focused Take the easy pickings - low-hanging fruit Phonebook File-sharing “If HP knew what HP knows, we would be three times as profitable. Lewis E Platt, former CEO of HP” How did UKLUG happen? Its just a typical example of collaborative knowledge work...
- Use social technology to make a flagship event happen, publishing a paper, releasing a product, organising an event No better demonstration of value Warren, Kitty, Matt W, Paul Mooney, Julian Woodward, Darren Adams
- Change the terminology - avoid jargon - keep it business-focused Take the easy pickings - low-hanging fruit Phonebook File-sharing “If HP knew what HP knows, we would be three times as profitable. Lewis E Platt, former CEO of HP” How did UKLUG happen? Its just a typical example of collaborative knowledge work...
- Show Connections name, then ask what else it could be called, sold as? Then show Employee Phonebook Talk about what can be taken out, what can be added in Can be focus or starting point, resource or focal point
- Show Connections name, then ask what else it could be called, sold as? Then show Employee Phonebook Talk about what can be taken out, what can be added in Can be focus or starting point, resource or focal point
- All creators in this digital knowledge-based world
- All creators in this digital knowledge-based world
- From powerpoint
- From powerpoint
- From powerpoint
- From powerpoint
- Picture of a bookmark
- Picture of a bookmark
- Photo: http://www.sxc.hu/browse.phtml?f=download&id=613681
- Photo: http://www.sxc.hu/browse.phtml?f=download&id=613681
- http://www.sxc.hu/photo/966154
- http://www.sxc.hu/photo/966154
- Edinburgh Castle The castle stands up on the plug of an extinct volcano, which is estimated to have risen some 350 million years ago, during the lower Carboniferous period. The Castle Rock is the remains of a volcanic pipe, which cut through the surrounding sedimentary rock, before cooling to form very hard dolerite, a type of basalt. Subsequent glacial erosion was resisted by the dolerite, which protected the softer rock to the east, leaving a crag and tail formation.[3] The One O'Clock Gun is a time signal, and is fired every day, except Sunday, at precisely 13:00. The gun was established in 1861, as a time signal for ships in the Firth of Forth, and complemented the time ball, which was installed on Nelson's Monument in 1852, but which was useless during foggy weather. The gun could easily be heard by ships in Leith Harbour, 2 miles (3.2 km) away. Because sound travels relatively slowly (approximately 343 metres per second (770 mph)), maps were produced in the 1860s to show the actual time when the sound of the gun was heard at various locations in Edinburgh.[92] The original gun was an 18-pound muzzle loading cannon, which needed four men to load, and was fired from the Half Moon Battery. This was replaced in 1913 by a 32-pound breech loader, and in May 1952 by a 25-pound Howitzer.[93] The present One O'Clock Gun is a L118 Light Gun, brought into service on 30 November 2001.[94] The Half Moon Battery, which remains a prominent feature on the east side of the Castle, was built as part of the reconstruction works supervised by the Regent Morton, and was erected between 1573 and 1588.[78] The Forewall to the north was built between 1689 and 1695, to link the Half Moon to the Portcullis Tower, although part of the original wall of 1540 was incorporated into it.[78] The Half Moon Battery was built around and over the ruins of David's Tower, two storeys of which survive underneath the Battery, with windows facing out onto the interior wall of the Battery. Several rooms are accessible to the public, although the lower (ground floor) elements are generally closed. David's Tower was built on an L-plan, the main block being 15.4 by 11.6 metres (51 ft × 38 ft), with a wing measuring 6.3 by 5.6 metres (21 ft × 18 ft) to the west.[78] The entrance was in the inner angle, although this was later filled in to make the tower a solid rectangle. Outside the tower, but within the Battery, is a three-story room, where large portions of the exterior wall are still visible. The walls of these sections are pitted with holes, where chunks of stone were removed to provide nesting places for pigeons, for consumption during the winter months.
- Edinburgh Castle The castle stands up on the plug of an extinct volcano, which is estimated to have risen some 350 million years ago, during the lower Carboniferous period. The Castle Rock is the remains of a volcanic pipe, which cut through the surrounding sedimentary rock, before cooling to form very hard dolerite, a type of basalt. Subsequent glacial erosion was resisted by the dolerite, which protected the softer rock to the east, leaving a crag and tail formation.[3] The One O'Clock Gun is a time signal, and is fired every day, except Sunday, at precisely 13:00. The gun was established in 1861, as a time signal for ships in the Firth of Forth, and complemented the time ball, which was installed on Nelson's Monument in 1852, but which was useless during foggy weather. The gun could easily be heard by ships in Leith Harbour, 2 miles (3.2 km) away. Because sound travels relatively slowly (approximately 343 metres per second (770 mph)), maps were produced in the 1860s to show the actual time when the sound of the gun was heard at various locations in Edinburgh.[92] The original gun was an 18-pound muzzle loading cannon, which needed four men to load, and was fired from the Half Moon Battery. This was replaced in 1913 by a 32-pound breech loader, and in May 1952 by a 25-pound Howitzer.[93] The present One O'Clock Gun is a L118 Light Gun, brought into service on 30 November 2001.[94] The Half Moon Battery, which remains a prominent feature on the east side of the Castle, was built as part of the reconstruction works supervised by the Regent Morton, and was erected between 1573 and 1588.[78] The Forewall to the north was built between 1689 and 1695, to link the Half Moon to the Portcullis Tower, although part of the original wall of 1540 was incorporated into it.[78] The Half Moon Battery was built around and over the ruins of David's Tower, two storeys of which survive underneath the Battery, with windows facing out onto the interior wall of the Battery. Several rooms are accessible to the public, although the lower (ground floor) elements are generally closed. David's Tower was built on an L-plan, the main block being 15.4 by 11.6 metres (51 ft × 38 ft), with a wing measuring 6.3 by 5.6 metres (21 ft × 18 ft) to the west.[78] The entrance was in the inner angle, although this was later filled in to make the tower a solid rectangle. Outside the tower, but within the Battery, is a three-story room, where large portions of the exterior wall are still visible. The walls of these sections are pitted with holes, where chunks of stone were removed to provide nesting places for pigeons, for consumption during the winter months.
- Edinburgh Castle The castle stands up on the plug of an extinct volcano, which is estimated to have risen some 350 million years ago, during the lower Carboniferous period. The Castle Rock is the remains of a volcanic pipe, which cut through the surrounding sedimentary rock, before cooling to form very hard dolerite, a type of basalt. Subsequent glacial erosion was resisted by the dolerite, which protected the softer rock to the east, leaving a crag and tail formation.[3] The One O'Clock Gun is a time signal, and is fired every day, except Sunday, at precisely 13:00. The gun was established in 1861, as a time signal for ships in the Firth of Forth, and complemented the time ball, which was installed on Nelson's Monument in 1852, but which was useless during foggy weather. The gun could easily be heard by ships in Leith Harbour, 2 miles (3.2 km) away. Because sound travels relatively slowly (approximately 343 metres per second (770 mph)), maps were produced in the 1860s to show the actual time when the sound of the gun was heard at various locations in Edinburgh.[92] The original gun was an 18-pound muzzle loading cannon, which needed four men to load, and was fired from the Half Moon Battery. This was replaced in 1913 by a 32-pound breech loader, and in May 1952 by a 25-pound Howitzer.[93] The present One O'Clock Gun is a L118 Light Gun, brought into service on 30 November 2001.[94] The Half Moon Battery, which remains a prominent feature on the east side of the Castle, was built as part of the reconstruction works supervised by the Regent Morton, and was erected between 1573 and 1588.[78] The Forewall to the north was built between 1689 and 1695, to link the Half Moon to the Portcullis Tower, although part of the original wall of 1540 was incorporated into it.[78] The Half Moon Battery was built around and over the ruins of David's Tower, two storeys of which survive underneath the Battery, with windows facing out onto the interior wall of the Battery. Several rooms are accessible to the public, although the lower (ground floor) elements are generally closed. David's Tower was built on an L-plan, the main block being 15.4 by 11.6 metres (51 ft × 38 ft), with a wing measuring 6.3 by 5.6 metres (21 ft × 18 ft) to the west.[78] The entrance was in the inner angle, although this was later filled in to make the tower a solid rectangle. Outside the tower, but within the Battery, is a three-story room, where large portions of the exterior wall are still visible. The walls of these sections are pitted with holes, where chunks of stone were removed to provide nesting places for pigeons, for consumption during the winter months.
- Edinburgh Castle The castle stands up on the plug of an extinct volcano, which is estimated to have risen some 350 million years ago, during the lower Carboniferous period. The Castle Rock is the remains of a volcanic pipe, which cut through the surrounding sedimentary rock, before cooling to form very hard dolerite, a type of basalt. Subsequent glacial erosion was resisted by the dolerite, which protected the softer rock to the east, leaving a crag and tail formation.[3] The One O'Clock Gun is a time signal, and is fired every day, except Sunday, at precisely 13:00. The gun was established in 1861, as a time signal for ships in the Firth of Forth, and complemented the time ball, which was installed on Nelson's Monument in 1852, but which was useless during foggy weather. The gun could easily be heard by ships in Leith Harbour, 2 miles (3.2 km) away. Because sound travels relatively slowly (approximately 343 metres per second (770 mph)), maps were produced in the 1860s to show the actual time when the sound of the gun was heard at various locations in Edinburgh.[92] The original gun was an 18-pound muzzle loading cannon, which needed four men to load, and was fired from the Half Moon Battery. This was replaced in 1913 by a 32-pound breech loader, and in May 1952 by a 25-pound Howitzer.[93] The present One O'Clock Gun is a L118 Light Gun, brought into service on 30 November 2001.[94] The Half Moon Battery, which remains a prominent feature on the east side of the Castle, was built as part of the reconstruction works supervised by the Regent Morton, and was erected between 1573 and 1588.[78] The Forewall to the north was built between 1689 and 1695, to link the Half Moon to the Portcullis Tower, although part of the original wall of 1540 was incorporated into it.[78] The Half Moon Battery was built around and over the ruins of David's Tower, two storeys of which survive underneath the Battery, with windows facing out onto the interior wall of the Battery. Several rooms are accessible to the public, although the lower (ground floor) elements are generally closed. David's Tower was built on an L-plan, the main block being 15.4 by 11.6 metres (51 ft × 38 ft), with a wing measuring 6.3 by 5.6 metres (21 ft × 18 ft) to the west.[78] The entrance was in the inner angle, although this was later filled in to make the tower a solid rectangle. Outside the tower, but within the Battery, is a three-story room, where large portions of the exterior wall are still visible. The walls of these sections are pitted with holes, where chunks of stone were removed to provide nesting places for pigeons, for consumption during the winter months.
- Edinburgh Castle The castle stands up on the plug of an extinct volcano, which is estimated to have risen some 350 million years ago, during the lower Carboniferous period. The Castle Rock is the remains of a volcanic pipe, which cut through the surrounding sedimentary rock, before cooling to form very hard dolerite, a type of basalt. Subsequent glacial erosion was resisted by the dolerite, which protected the softer rock to the east, leaving a crag and tail formation.[3] The One O'Clock Gun is a time signal, and is fired every day, except Sunday, at precisely 13:00. The gun was established in 1861, as a time signal for ships in the Firth of Forth, and complemented the time ball, which was installed on Nelson's Monument in 1852, but which was useless during foggy weather. The gun could easily be heard by ships in Leith Harbour, 2 miles (3.2 km) away. Because sound travels relatively slowly (approximately 343 metres per second (770 mph)), maps were produced in the 1860s to show the actual time when the sound of the gun was heard at various locations in Edinburgh.[92] The original gun was an 18-pound muzzle loading cannon, which needed four men to load, and was fired from the Half Moon Battery. This was replaced in 1913 by a 32-pound breech loader, and in May 1952 by a 25-pound Howitzer.[93] The present One O'Clock Gun is a L118 Light Gun, brought into service on 30 November 2001.[94] The Half Moon Battery, which remains a prominent feature on the east side of the Castle, was built as part of the reconstruction works supervised by the Regent Morton, and was erected between 1573 and 1588.[78] The Forewall to the north was built between 1689 and 1695, to link the Half Moon to the Portcullis Tower, although part of the original wall of 1540 was incorporated into it.[78] The Half Moon Battery was built around and over the ruins of David's Tower, two storeys of which survive underneath the Battery, with windows facing out onto the interior wall of the Battery. Several rooms are accessible to the public, although the lower (ground floor) elements are generally closed. David's Tower was built on an L-plan, the main block being 15.4 by 11.6 metres (51 ft × 38 ft), with a wing measuring 6.3 by 5.6 metres (21 ft × 18 ft) to the west.[78] The entrance was in the inner angle, although this was later filled in to make the tower a solid rectangle. Outside the tower, but within the Battery, is a three-story room, where large portions of the exterior wall are still visible. The walls of these sections are pitted with holes, where chunks of stone were removed to provide nesting places for pigeons, for consumption during the winter months.
- Kid asleep in dinner