Sullivan Consulting is a boutique management consulting firm specialized in softskills training. They have over 10 years of experience providing training and consulting services in areas such as leadership, communication, and change management. Their client-focused approach and proven training methodology have helped them achieve high returns on investment for clients in various industries in the US, Puerto Rico, and other Caribbean countries.

1. Softskills
Trainings
Mr. Efrain Solivan
Terrotory Manager
Aramark
May 1, 2012
© 2012 Sullivan Consulting, Inc.

2. Business Description
› Boutique, management consulting firm specialized in
softskills training.
› Over 10 years of experience in the U.S., Puerto Rico and
the Caribbean.
› Local presence with a multinational flavor.
› Some of our main clietns include: Microsoft, Ernst &
Young, Pfizer, Costco Wholesale, the Government of
Puerto Rico, City of San Juan and the Government of
Colombia.
© 2012 Sullivan Consulting, Inc.

3. Business Model
High return
Strategic Multisectoral Results-
Client-driven on
partners emphasis oriented
investment
Key Strategic Drivers
© 2012 Sullivan Consulting, Inc.

4. Business Solutions
• Leadership, teamwork, motivation
Training & • Communication, team-building
coaching • Sales, time and change management,
• Process reengineering
Consulting • Cost reduction
• Strategic planning and sourcing
• Market assessments
Analysis • Economic studies
• Surveys
© 2012 Sullivan Consulting, Inc.

5. Success Factors
› Fully bilingual trainings
› Internacional experience and
multisectoral approach
› Proven training methodology
› Competitive pricing
› Client-oriented and focused
› High return on investment
© 2012 Sullivan Consulting, Inc.

6. Trainings Format
› On-site, off-site
› Modular implementation
› Combining threory with
exercises and role-playing
› We promote critical thinking,
vertical integration and active
participation
› 3 to 4 hr. long sessions
© 2012 Sullivan Consulting, Inc.

7. Methodology
Phase I Phase II Phase III Phase IV
Assessment Design Execution Coaching
1. Current situation 1. Training format
2. Vision and values 1. Role Playing
2. Goals and objectives 1. Feedback
3. SWOT analysis 2. Best practices
3. Critical milestones 2. Action plan
4. Organizational structure 3. Discussion
4. Expectations 3. Follow through
5. Profiling 5. Key variables and 4. Results
metrics
2 – 3 semanas 6 – 8 semanas 4 – 6 semanas 3 – 4 semanas
Results-oriented, performance driven
© 2012 Sullivan Consulting, Inc.

8. Segmentation
Level Board of Directors and Senior Management
I
Level VP Finance VP HR VP Sales VP Operations
Vertical Integration
II
Warehouse and logistics
Customer service
Manufacturing
Compensation
Key accoutns
Accounting
Recruiting
Level
Training
Payroll
Billing
Trade
Sales
III
Horizontal Integration
© 2012 Sullivan Consulting, Inc.

9. Clients
© 2012 Sullivan Consulting, Inc.

10. Seminars
© 2012 Sullivan Consulting, Inc.

11. Seminars
© 2012 Sullivan Consulting, Inc.

12. Contact Information
Centro Internacional de Mercadeo
Torre I, Suite 504
Guaynabo, PR 00968
Oficina: 787.708.6800
Celular: 787.501.8070
info@sullivanconsultingpr.com
www.sullivanconsultingpr.com
© 2012 Sullivan Consulting, Inc.

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