SlideShare una empresa de Scribd logo
1 de 2
Descargar para leer sin conexión
Tapio Nissilä 
Kaj Storbacka 
Lean Sales 
More sales with less selling 
Talent Vectia Publication Series 
(TVPS 2013:1) 
Sales is dead 
– long live sales! 
During the last five decades, production pro-cesses 
have undergone dramatic improve-ments 
in terms of productivity, effectiveness, 
quality and cost. This has been achieved with 
the help of simple principles, such as work 
flow standardisation, specialisation, central-ised 
scheduling and automation. 
In sales, applying these principles is still 
in its dawning. Developing a professional 
B-2-B sales organisation is both difficult and 
people-dependent. We believe that even sales 
processes can be modelled and streamlined. 
We believe that delivering value – and com-municating 
it – to the customer systematically 
brings significant results. 
This book is based on 20 case studies of 
applying lean sales in Finnish and global 
companies. It also includes five stories about 
creating winning sales cultures. They all have 
one thing in common: bringing lean into 
sales. The benefits are obvious – more sales 
with less selling. 
Lean Sales More sales with less selling Tapio Nissilä  Kaj Storbacka 
ISBN 978-952-9590-02-5 
*9789529590025* 
Visual Identity 
Design: Ilmo Valtonen 2012 
Visual Identity 
Design: Ilmo Valtonen 2012 
About the authors 
Kaj Storbacka is one 
of the global forerun-ners 
in the field of de-veloping 
customer ori-ented 
business models. 
He has thirty years of 
experience as a strate-gy 
consultant to major 
European companies 
– in finance, media, travel, retail, utility, 
manufacturing and telecommunications. 
Kaj is currently Professor of Marketing 
at the University of Auckland Business 
School in New Zealand, and has previous-ly 
held professor chairs at Hanken School 
of Economics in Finland and at Nyenrode 
Business Universiteit in the Netherlands. 
He is a frequent speaker at internal sem-inars 
for major global corporations, at 
Executive MBA programs and leading 
management development institutions in 
Europe, Asia and the US. 
Tapio Nissilä is a man-aging 
consultant focus-ing 
on sales management 
system design, strategy 
implementation in sales 
and complex transforma-tions 
of sales organisa-tions 
in B2B businesses. 
Tapio’s point of view on sales is fact-based 
and analytical, customer-oriented 
and strategic. Tapio has been at Talent Vec-tia 
since 2008, and previously worked as 
entrepreneur, business unit manager, man-agement 
consultant and in international 
sales positions at PwC Consulting and IBM. 
Talent Vectia is the best renewal part-ner 
for its clients. Thought leadership 
and advanced methods yield results and 
create a foundation for clients’ future 
success. Successful development pro-jects 
result in success stories, growth 
companies, shareholder value and jobs, 
as well as world-class practices in the 
public sector. They create organisations 
that are role models. 
Talent Vectia is a highly regarded profes-sional 
consulting and training company. 
Our competence is based on exceptionally 
solid experience and research. Strategy, 
customer experience, solution business, 
operational efficiency and the develop-ment 
of leadership are all part of the 
company’s core competence. We believe 
in the characteristics of Nordic leadership 
and make use of them in our development 
work. The basis of our thought leadership 
is researched information and extensive 
publishing activity.
Lean Sales book cover

Más contenido relacionado

La actualidad más candente

SLC MMKT Products and Services Overview
SLC MMKT Products and Services OverviewSLC MMKT Products and Services Overview
SLC MMKT Products and Services OverviewThomas Dively
 
SPI & EBA - Sales Excellence: Overcoming hurdles to growth
SPI & EBA - Sales Excellence: Overcoming hurdles to growthSPI & EBA - Sales Excellence: Overcoming hurdles to growth
SPI & EBA - Sales Excellence: Overcoming hurdles to growthAmandine Moutaud
 
5 Weeks Marketing And Sales Action Plan for Downturn (Forte Consultancy Group)
5 Weeks Marketing And Sales Action Plan for Downturn (Forte Consultancy Group)5 Weeks Marketing And Sales Action Plan for Downturn (Forte Consultancy Group)
5 Weeks Marketing And Sales Action Plan for Downturn (Forte Consultancy Group)Berkin Ozmen
 
Hbs moorman sales force transformation 060512
Hbs moorman sales force transformation 060512Hbs moorman sales force transformation 060512
Hbs moorman sales force transformation 060512nlbdraper
 
Sales And Business Development Final 9.9.10
Sales And Business Development Final 9.9.10Sales And Business Development Final 9.9.10
Sales And Business Development Final 9.9.10Patti_Leith
 
The TAS Group - Company Overview
The TAS Group - Company OverviewThe TAS Group - Company Overview
The TAS Group - Company OverviewAltify
 
Driving growth & profitability through sales excellence
Driving growth & profitability through sales excellenceDriving growth & profitability through sales excellence
Driving growth & profitability through sales excellenceSymbioosi Partners Ltd
 
Improving Sales Force Performance and Effectiveness
Improving Sales Force Performance and EffectivenessImproving Sales Force Performance and Effectiveness
Improving Sales Force Performance and EffectivenessL.E.K. Consulting
 
Best Practices Session - Laura Roach, Xactly CompCloud
Best Practices Session - Laura Roach, Xactly CompCloudBest Practices Session - Laura Roach, Xactly CompCloud
Best Practices Session - Laura Roach, Xactly CompCloudLaura Roach
 
Sales Operations Maturity Assessment
Sales Operations Maturity AssessmentSales Operations Maturity Assessment
Sales Operations Maturity AssessmentDemand Metric
 
Why kam fails 1302 pres show
Why kam fails 1302 pres showWhy kam fails 1302 pres show
Why kam fails 1302 pres showUlhas Ganu
 
Chapter 1 sales management strategy sales and distribution management
Chapter 1 sales management strategy sales and distribution managementChapter 1 sales management strategy sales and distribution management
Chapter 1 sales management strategy sales and distribution managementIndrasen Shahi
 
Building an enterprise sales strategy
Building an enterprise sales strategyBuilding an enterprise sales strategy
Building an enterprise sales strategyLinda Cadigan
 
DC Lecture Three : Retail Strategic Planning and Evaluating the Competition
DC Lecture Three : Retail Strategic Planning and Evaluating the Competition DC Lecture Three : Retail Strategic Planning and Evaluating the Competition
DC Lecture Three : Retail Strategic Planning and Evaluating the Competition DCAdvisor
 
SalesDriver™ Account Business Plan
SalesDriver™ Account Business PlanSalesDriver™ Account Business Plan
SalesDriver™ Account Business PlanTapio Nissilä
 

La actualidad más candente (20)

SLC MMKT Products and Services Overview
SLC MMKT Products and Services OverviewSLC MMKT Products and Services Overview
SLC MMKT Products and Services Overview
 
SPI & EBA - Sales Excellence: Overcoming hurdles to growth
SPI & EBA - Sales Excellence: Overcoming hurdles to growthSPI & EBA - Sales Excellence: Overcoming hurdles to growth
SPI & EBA - Sales Excellence: Overcoming hurdles to growth
 
The Art of the Hand-Off
The Art of the Hand-OffThe Art of the Hand-Off
The Art of the Hand-Off
 
5 Weeks Marketing And Sales Action Plan for Downturn (Forte Consultancy Group)
5 Weeks Marketing And Sales Action Plan for Downturn (Forte Consultancy Group)5 Weeks Marketing And Sales Action Plan for Downturn (Forte Consultancy Group)
5 Weeks Marketing And Sales Action Plan for Downturn (Forte Consultancy Group)
 
Hbs moorman sales force transformation 060512
Hbs moorman sales force transformation 060512Hbs moorman sales force transformation 060512
Hbs moorman sales force transformation 060512
 
Sales And Business Development Final 9.9.10
Sales And Business Development Final 9.9.10Sales And Business Development Final 9.9.10
Sales And Business Development Final 9.9.10
 
Strategic Marketing & Sales Plan Template
Strategic Marketing & Sales Plan TemplateStrategic Marketing & Sales Plan Template
Strategic Marketing & Sales Plan Template
 
The TAS Group - Company Overview
The TAS Group - Company OverviewThe TAS Group - Company Overview
The TAS Group - Company Overview
 
Sales Excellence
Sales ExcellenceSales Excellence
Sales Excellence
 
Driving growth & profitability through sales excellence
Driving growth & profitability through sales excellenceDriving growth & profitability through sales excellence
Driving growth & profitability through sales excellence
 
Improving Sales Force Performance and Effectiveness
Improving Sales Force Performance and EffectivenessImproving Sales Force Performance and Effectiveness
Improving Sales Force Performance and Effectiveness
 
Best Practices Session - Laura Roach, Xactly CompCloud
Best Practices Session - Laura Roach, Xactly CompCloudBest Practices Session - Laura Roach, Xactly CompCloud
Best Practices Session - Laura Roach, Xactly CompCloud
 
Sales Operations Maturity Assessment
Sales Operations Maturity AssessmentSales Operations Maturity Assessment
Sales Operations Maturity Assessment
 
Why kam fails 1302 pres show
Why kam fails 1302 pres showWhy kam fails 1302 pres show
Why kam fails 1302 pres show
 
Chapter 1 sales management strategy sales and distribution management
Chapter 1 sales management strategy sales and distribution managementChapter 1 sales management strategy sales and distribution management
Chapter 1 sales management strategy sales and distribution management
 
Sales Management
Sales ManagementSales Management
Sales Management
 
Building an enterprise sales strategy
Building an enterprise sales strategyBuilding an enterprise sales strategy
Building an enterprise sales strategy
 
DC Lecture Three : Retail Strategic Planning and Evaluating the Competition
DC Lecture Three : Retail Strategic Planning and Evaluating the Competition DC Lecture Three : Retail Strategic Planning and Evaluating the Competition
DC Lecture Three : Retail Strategic Planning and Evaluating the Competition
 
Top Gun Channel Sales Academy
Top Gun Channel Sales AcademyTop Gun Channel Sales Academy
Top Gun Channel Sales Academy
 
SalesDriver™ Account Business Plan
SalesDriver™ Account Business PlanSalesDriver™ Account Business Plan
SalesDriver™ Account Business Plan
 

Similar a Lean Sales book cover

Gap Consulting - Brochure
Gap Consulting - BrochureGap Consulting - Brochure
Gap Consulting - BrochureGap Consulting
 
Business in Brazil Consulting EN LKDN - 05 10 15
Business in Brazil Consulting EN LKDN - 05 10 15Business in Brazil Consulting EN LKDN - 05 10 15
Business in Brazil Consulting EN LKDN - 05 10 15Ulrich Kühn
 
Career development at Yokogawa
Career development at YokogawaCareer development at Yokogawa
Career development at YokogawaYokogawa
 
Curriculum Vitae of Sheldon Paul Whitehead
Curriculum Vitae of Sheldon Paul WhiteheadCurriculum Vitae of Sheldon Paul Whitehead
Curriculum Vitae of Sheldon Paul WhiteheadSheldon Whitehead
 
Sales skills series details of last eight
Sales skills series    details of last eightSales skills series    details of last eight
Sales skills series details of last eightSyl Cotter
 
BrandMasters Profile 2015
BrandMasters Profile 2015BrandMasters Profile 2015
BrandMasters Profile 2015Tukela Zumani
 
MFG_brochure_4sider_Course2_2015_single_tryk
MFG_brochure_4sider_Course2_2015_single_trykMFG_brochure_4sider_Course2_2015_single_tryk
MFG_brochure_4sider_Course2_2015_single_trykAnders Højer
 
THoM'STER Class 2015 - Welcome Brochure
THoM'STER Class 2015 - Welcome BrochureTHoM'STER Class 2015 - Welcome Brochure
THoM'STER Class 2015 - Welcome BrochureFrederik Sunaert
 
OPEN Brochure NEW 2015 WEB - 201502
OPEN Brochure NEW 2015 WEB - 201502OPEN Brochure NEW 2015 WEB - 201502
OPEN Brochure NEW 2015 WEB - 201502Adrian Davison
 
Digital Business Transformation Workshop in Rwanda
Digital Business Transformation Workshop in RwandaDigital Business Transformation Workshop in Rwanda
Digital Business Transformation Workshop in RwandaMichael Leander
 
The Best of ITSMA’s 20th Annual Conference
The Best of ITSMA’s 20th Annual ConferenceThe Best of ITSMA’s 20th Annual Conference
The Best of ITSMA’s 20th Annual ConferenceITSMA
 

Similar a Lean Sales book cover (20)

Gap Consulting - Brochure
Gap Consulting - BrochureGap Consulting - Brochure
Gap Consulting - Brochure
 
Peter Coeckelbergh CV
Peter Coeckelbergh CVPeter Coeckelbergh CV
Peter Coeckelbergh CV
 
Business in Brazil Consulting EN LKDN - 05 10 15
Business in Brazil Consulting EN LKDN - 05 10 15Business in Brazil Consulting EN LKDN - 05 10 15
Business in Brazil Consulting EN LKDN - 05 10 15
 
Business in Brazil Consulting EN LKDN - 05 10 15
Business in Brazil Consulting EN LKDN - 05 10 15Business in Brazil Consulting EN LKDN - 05 10 15
Business in Brazil Consulting EN LKDN - 05 10 15
 
Career development at Yokogawa
Career development at YokogawaCareer development at Yokogawa
Career development at Yokogawa
 
Application brochure
Application brochureApplication brochure
Application brochure
 
Curriculum Vitae of Sheldon Paul Whitehead
Curriculum Vitae of Sheldon Paul WhiteheadCurriculum Vitae of Sheldon Paul Whitehead
Curriculum Vitae of Sheldon Paul Whitehead
 
Sales skills series details of last eight
Sales skills series    details of last eightSales skills series    details of last eight
Sales skills series details of last eight
 
BrandMasters Profile 2015
BrandMasters Profile 2015BrandMasters Profile 2015
BrandMasters Profile 2015
 
TMG_2016_Nov
TMG_2016_NovTMG_2016_Nov
TMG_2016_Nov
 
TMG_2016_Nov
TMG_2016_NovTMG_2016_Nov
TMG_2016_Nov
 
MFG_brochure_4sider_Course2_2015_single_tryk
MFG_brochure_4sider_Course2_2015_single_trykMFG_brochure_4sider_Course2_2015_single_tryk
MFG_brochure_4sider_Course2_2015_single_tryk
 
Ralph Dec 2015C.V.
Ralph Dec 2015C.V.Ralph Dec 2015C.V.
Ralph Dec 2015C.V.
 
THoM'STER Class 2015 - Welcome Brochure
THoM'STER Class 2015 - Welcome BrochureTHoM'STER Class 2015 - Welcome Brochure
THoM'STER Class 2015 - Welcome Brochure
 
THoM Welcome Brochure
THoM Welcome BrochureTHoM Welcome Brochure
THoM Welcome Brochure
 
Murray McLauchlan CV 1015
Murray McLauchlan CV 1015Murray McLauchlan CV 1015
Murray McLauchlan CV 1015
 
Resume_LaQuittaLVines
Resume_LaQuittaLVinesResume_LaQuittaLVines
Resume_LaQuittaLVines
 
OPEN Brochure NEW 2015 WEB - 201502
OPEN Brochure NEW 2015 WEB - 201502OPEN Brochure NEW 2015 WEB - 201502
OPEN Brochure NEW 2015 WEB - 201502
 
Digital Business Transformation Workshop in Rwanda
Digital Business Transformation Workshop in RwandaDigital Business Transformation Workshop in Rwanda
Digital Business Transformation Workshop in Rwanda
 
The Best of ITSMA’s 20th Annual Conference
The Best of ITSMA’s 20th Annual ConferenceThe Best of ITSMA’s 20th Annual Conference
The Best of ITSMA’s 20th Annual Conference
 

Último

CROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NSCROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NSpanmisemningshen123
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Timegargpaaro
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...daisycvs
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxCynthia Clay
 
Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingNauman Safdar
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Falcon Invoice Discounting
 
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...pujan9679
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizharallensay1
 
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service AvailableNashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Availablepr788182
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165meghakumariji156
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptxnandhinijagan9867
 
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...NadhimTaha
 
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistanvineshkumarsajnani12
 
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGParadip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGpr788182
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfAdmir Softic
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecZurliaSoop
 
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service AvailableBerhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Availablepr788182
 
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book nowGUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book nowkapoorjyoti4444
 

Último (20)

CROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NSCROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
 
Buy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail AccountsBuy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail Accounts
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
 
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service AvailableNashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
 
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
 
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGParadip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service AvailableBerhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
 
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book nowGUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
 

Lean Sales book cover

  • 1. Tapio Nissilä Kaj Storbacka Lean Sales More sales with less selling Talent Vectia Publication Series (TVPS 2013:1) Sales is dead – long live sales! During the last five decades, production pro-cesses have undergone dramatic improve-ments in terms of productivity, effectiveness, quality and cost. This has been achieved with the help of simple principles, such as work flow standardisation, specialisation, central-ised scheduling and automation. In sales, applying these principles is still in its dawning. Developing a professional B-2-B sales organisation is both difficult and people-dependent. We believe that even sales processes can be modelled and streamlined. We believe that delivering value – and com-municating it – to the customer systematically brings significant results. This book is based on 20 case studies of applying lean sales in Finnish and global companies. It also includes five stories about creating winning sales cultures. They all have one thing in common: bringing lean into sales. The benefits are obvious – more sales with less selling. Lean Sales More sales with less selling Tapio Nissilä  Kaj Storbacka ISBN 978-952-9590-02-5 *9789529590025* Visual Identity Design: Ilmo Valtonen 2012 Visual Identity Design: Ilmo Valtonen 2012 About the authors Kaj Storbacka is one of the global forerun-ners in the field of de-veloping customer ori-ented business models. He has thirty years of experience as a strate-gy consultant to major European companies – in finance, media, travel, retail, utility, manufacturing and telecommunications. Kaj is currently Professor of Marketing at the University of Auckland Business School in New Zealand, and has previous-ly held professor chairs at Hanken School of Economics in Finland and at Nyenrode Business Universiteit in the Netherlands. He is a frequent speaker at internal sem-inars for major global corporations, at Executive MBA programs and leading management development institutions in Europe, Asia and the US. Tapio Nissilä is a man-aging consultant focus-ing on sales management system design, strategy implementation in sales and complex transforma-tions of sales organisa-tions in B2B businesses. Tapio’s point of view on sales is fact-based and analytical, customer-oriented and strategic. Tapio has been at Talent Vec-tia since 2008, and previously worked as entrepreneur, business unit manager, man-agement consultant and in international sales positions at PwC Consulting and IBM. Talent Vectia is the best renewal part-ner for its clients. Thought leadership and advanced methods yield results and create a foundation for clients’ future success. Successful development pro-jects result in success stories, growth companies, shareholder value and jobs, as well as world-class practices in the public sector. They create organisations that are role models. Talent Vectia is a highly regarded profes-sional consulting and training company. Our competence is based on exceptionally solid experience and research. Strategy, customer experience, solution business, operational efficiency and the develop-ment of leadership are all part of the company’s core competence. We believe in the characteristics of Nordic leadership and make use of them in our development work. The basis of our thought leadership is researched information and extensive publishing activity.