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Strategic Change LTP004N  Strategic Management in Sport Week 10  Spring Semester 2010
Managing Strategic Change - Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing Strategic Change ,[object Object],[object Object],[object Object],[object Object]
Key Elements in Managing Strategic Change Exhibit 10.1
Diagnosing the Change Situation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Catalysts and Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Dynamics of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strategic  Outcome Strategy Development (Response) PESTEL  Resources  5 Forces  Culture/Archetypes Fields  Lenses
Types of Change Source:  Adapted from J. Balogun and V. Hope Hailey,  Exploring Strategic Change , Prentice Hall, 1999.
Paradigms and Strategy Formulation Strengths & Weaknesses Capabilities Opportunities & Threats Environmental Forces Strategy Performance The Paradigm
Types of Change – Sport Examples Incremental Big Bang Nature of  Change In Time Scope of Change in Org Paradigm Realignment  Transformation Adaptation Reconstruction UK Rugby League  in Summer Twenty/20 cricket Premier League  Soccer LTA Foster Report  on UK Athletics World Series Cricket Olympics post LA Evolution Revolution
 
The Governance of Cricket pre-1977 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Players ‘are not professionals… they were invited to play and if they don’t like the conditions there are 500,000 other cricketers in Australia who would love to take their place’ - Alan Barnes (A.C.B. Secretary (CEO) 1975)
The Context: Cricket players, payments and commercial returns ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],All payments are in AU$
Kerry Packer “ Cricket is going to get revolutionised whether [the establishment] like it or not. There is nothing they can do to stop me. Not a goddamn thing”
 
World Series Cricket ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
WSC 1977-1978 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
WSC 1978-1979 ,[object Object],[object Object],[object Object],[object Object]
 
 
Stanford, ICL or IPL, is it happening again? International Twenty-20 Series ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Roger Draper at the LTA  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Styles of Leadership – Main Schools
Situational Based Leadership Organisational development means situations change, means leadership focus must also change
Linking Leadership Style with Culture Flexibility Control Internal  External   FOCUS Management Style Mentor Role Facilitator Role Innovator Role Broker Role Producer Role Director Role Open System Rational Goal Internal Process Model Human Relations Model Quinn, Rohrbaugh Monitor Role Coordinator Role
Charismatic  & Transformational Leadership ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Problems: Difficulties & ‘Messes’ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Introducing Change
Influence of Context on Strategic Change Exhibit 10.3
Forcefield Analysis Exhibit 10.4
Managing Change and Resistance Bedfellows Adversaries Allies Opponents ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Agreement to Change High Low Trust High Low ,[object Object],[object Object],[object Object],[object Object],Different strategies for different groups ,[object Object],[object Object],[object Object],[object Object]
Three Stages of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Styles of Managing Change Style Means/Context Benefits Problems When effective Education/  Communic-ation Briefings Internalisation Trust Overcome lack of information Time consuming Unclear Incremental change/long duration/horizontal transforma-tional change Collabora-tion/Parti-cipation Involve in developing strategy Ownership/ improved quality Time/Within current paradigm  Inter- vention Change agent coordinates/ controls Guided but with involvement Perceived manipulation Incremental/ non-crisis transformation Direction Use authority to set direction Clarity and speed No accept-ance/ill conceived Transforma-tional change Coercion/ Edict Explicit use of power through edict May succeed in crisis Least success unless crisis Crisis/rapid transform/auto-cratic culture
Roles in Managing Change (1) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Roles in Managing Change (2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic Leadership Approaches Source:  Adapted from Farkas & Wetlaufer 1996 Focus of attention Indicative behaviour Role of other managers Implications for change mgt Strategy Strategy analysis/ formulation Scanning markets/ technology Day-to-day operations Delegated Human assets Developing people Right people Coherent culture Strategy development devolved Recruit/develop people to manage locally Expertise Expertise as source of comp. adv. Improve expertise via systems Immersion in/ managem’t of expertise area Change in line with expertise approach Control Set procedures/measures Monitor performance for uniformity Ensure uniform perf. vs. measures Change monitored and controlled Change Continual change Communication/ motivation Change agents/open to change Change central to the approach
Challenging the taken for granted ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Changing organisational routines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Communicating and Monitoring Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Effective and Ineffective Communication of Change Exhibit 10.10 Source:  Adapted from R.H. Lengel and R.L. Daft, ‘The selection of communication media as an executive skill’,  Academy of Management Executive , vol. 2, no. 3 (1998), pp. 225–232.
Why does Change Fail? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Points ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Kotter on Management of Change Establish a Sense of Urgency Realistic assesment Crises, opportunity Empower others to Act Remove Obstacles Change systems / structures Encourage risk taking, new ideas and action Form a Guiding Coalition Group with power to lead change, working as a team Create Short Term Wins Viable improvement Reward for those involved Create a Vision To direct change effort Create strategies to realise it Consolidate and Continue to Change Credibility to do more Hire new employees Reinvigorate change process Communicate that Vision Use every vehicle available Coalition demonstrates new behaviours Institutionalise The New Link new ways to success Ensure leadership succession

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Week 10

  • 1. Strategic Change LTP004N Strategic Management in Sport Week 10 Spring Semester 2010
  • 2.
  • 3.
  • 4. Key Elements in Managing Strategic Change Exhibit 10.1
  • 5.
  • 6.
  • 7.
  • 8. Types of Change Source: Adapted from J. Balogun and V. Hope Hailey, Exploring Strategic Change , Prentice Hall, 1999.
  • 9. Paradigms and Strategy Formulation Strengths & Weaknesses Capabilities Opportunities & Threats Environmental Forces Strategy Performance The Paradigm
  • 10. Types of Change – Sport Examples Incremental Big Bang Nature of Change In Time Scope of Change in Org Paradigm Realignment Transformation Adaptation Reconstruction UK Rugby League in Summer Twenty/20 cricket Premier League Soccer LTA Foster Report on UK Athletics World Series Cricket Olympics post LA Evolution Revolution
  • 11.  
  • 12.
  • 13.
  • 14. Kerry Packer “ Cricket is going to get revolutionised whether [the establishment] like it or not. There is nothing they can do to stop me. Not a goddamn thing”
  • 15.  
  • 16.
  • 17.  
  • 18.
  • 19.
  • 20.  
  • 21.  
  • 22.
  • 23.
  • 24. Styles of Leadership – Main Schools
  • 25. Situational Based Leadership Organisational development means situations change, means leadership focus must also change
  • 26. Linking Leadership Style with Culture Flexibility Control Internal External FOCUS Management Style Mentor Role Facilitator Role Innovator Role Broker Role Producer Role Director Role Open System Rational Goal Internal Process Model Human Relations Model Quinn, Rohrbaugh Monitor Role Coordinator Role
  • 27.
  • 28.
  • 30. Influence of Context on Strategic Change Exhibit 10.3
  • 32.
  • 33.
  • 34. Styles of Managing Change Style Means/Context Benefits Problems When effective Education/ Communic-ation Briefings Internalisation Trust Overcome lack of information Time consuming Unclear Incremental change/long duration/horizontal transforma-tional change Collabora-tion/Parti-cipation Involve in developing strategy Ownership/ improved quality Time/Within current paradigm Inter- vention Change agent coordinates/ controls Guided but with involvement Perceived manipulation Incremental/ non-crisis transformation Direction Use authority to set direction Clarity and speed No accept-ance/ill conceived Transforma-tional change Coercion/ Edict Explicit use of power through edict May succeed in crisis Least success unless crisis Crisis/rapid transform/auto-cratic culture
  • 35.
  • 36.
  • 37. Strategic Leadership Approaches Source: Adapted from Farkas & Wetlaufer 1996 Focus of attention Indicative behaviour Role of other managers Implications for change mgt Strategy Strategy analysis/ formulation Scanning markets/ technology Day-to-day operations Delegated Human assets Developing people Right people Coherent culture Strategy development devolved Recruit/develop people to manage locally Expertise Expertise as source of comp. adv. Improve expertise via systems Immersion in/ managem’t of expertise area Change in line with expertise approach Control Set procedures/measures Monitor performance for uniformity Ensure uniform perf. vs. measures Change monitored and controlled Change Continual change Communication/ motivation Change agents/open to change Change central to the approach
  • 38.
  • 39.
  • 40.
  • 41. Effective and Ineffective Communication of Change Exhibit 10.10 Source: Adapted from R.H. Lengel and R.L. Daft, ‘The selection of communication media as an executive skill’, Academy of Management Executive , vol. 2, no. 3 (1998), pp. 225–232.
  • 42.
  • 43.
  • 44. Kotter on Management of Change Establish a Sense of Urgency Realistic assesment Crises, opportunity Empower others to Act Remove Obstacles Change systems / structures Encourage risk taking, new ideas and action Form a Guiding Coalition Group with power to lead change, working as a team Create Short Term Wins Viable improvement Reward for those involved Create a Vision To direct change effort Create strategies to realise it Consolidate and Continue to Change Credibility to do more Hire new employees Reinvigorate change process Communicate that Vision Use every vehicle available Coalition demonstrates new behaviours Institutionalise The New Link new ways to success Ensure leadership succession

Notas del editor

  1. For this slide see Dabscheck, B (1991). The Professional Cricketers Association of Australia. Sporting Traditions 8 (1) 2-27. Average weekly earnings adult males (AU$) 1970 – 80.00 1977 – 202.50
  2. See Grieg v Insole
  3. The issue here is a new product that could smash open the traditionally organising structures that have governed cricket