Timothy Jones is the CEO of Buzzient, a social media analytics and integration platform. Buzzient enables enterprises to engage with customers on social media by harvesting and analyzing social media content according to customer keywords and integrating insights transparently into CRM systems like Siebel and Oracle. Buzzient has experienced 88% year-to-date billing growth and has received a $1.3M Series A funding with plans to expand its 12-person team based in Boston's Innovation District.
4. But…Enterprises don’t communicate with
customers on social media…
“Here’s how we talk to
“Here’s how we talk to
or about our suppliers
our customers…”
and service
providers…”
6. Buzzient enables Enterprises to engage with
social customers
Posts about problems,
issues, sales interest,
And more…
product opinion,
Buzzient harvests feedback, etc.
content according to
your keywords Take ac1on,
visualize content
Buzzient stores and and analy1cs
analyzes the related Social Media Analytics
social media and Integration Platform
Buzzient transparently
integrates into
Siebel and Oracle CRM Buzzient Analytics
On Demand
Siebel CRM Oracle CRM
On Demand
7. Company Snapshot
Accomplishments
Tim Jones, CEO Billings Growth
• +88% YTD YOY
Dean Nomura, Solu1ons
• +50% CQ YOY
Jeff Hull, Development US Patent #7974983 granted
Bruce Kasrel, Marke1ng Only Oracle Inner Circle Partner for
Social CRM
Only Oracle Social CRM Validated
ScoR Sullivan, Sales
Integra1on
Only Oracle Siebel Integra1on
Ann Fudge, Board of Directors available
$1.3M Series A Sept 2011
John Luongo, Board of Directors
12 Employees; Based in Boston
Innova1on District
8. High‐Level Architecture
Social Media Analy5cs PlaJorm
Analy1cs Dashboard CRM Integra1on
Modular and customizable with Salesforce.com, Oracle CRM, Sugar CRM, ..
Real‐1me alerts and report genera1on Web service API for other systems
Sen1ment Analysis Topic Analysis Influence Analysis
Automated and real‐1me Frequently discussed topics Opinion leaders
Changeable by user Search keyword iden1fica1on Most important web sites
Social Media Harves1ng
Broadest range of sources (TwiRer, Facebook, forums, YouTube, …)
Real‐1me monitoring plus historical data several years back
Buzzient Confidential
Buzzient Confidential
9. What’s going on in Sorware?
Social – A new data layer and enterprise asset
Social is to our decade what the Internet was in the
90’s
« Consumerization of the Enterprise »
Big Data
The Relational model is dying
Hadoop
The Peasants ARE Revolting…it’s THEIR data
Incumbent software vendors under pressure to evolve
Top 10 Software Companies have $240B Cash
Will acquire for innovation…startups =>move fast!
11. Internship opportuni1es at Buzzient
Software Development
Python, JSON, Javascript; Linux; Oracle DBMS,
MySQL; Hadoop, NoSQL
Data and analytics
Web Analytics => Social Media Analytics
UI
Consumer Grade Simplicity with enterprise power
Inside Sales/Marketing
Lead Qualification, CRM, Web Analytics, SEO
12. “Bringing Social Media and Enterprise
Applica5ons together in 1 click”
34 Farnsworth Street
4th Floor
Boston, MA 02210
(617) 904 9876
info@buzzient.com