7. American College of Healthcare Executives
Top Issues Confronting Hospitals: 2015
Issue 2015 2014 2013
Financial challenges 3.2 2.5 2.4
Patient safety and quality 4.2 4.7 4.9
Governmental mandates 4.5 4.6 4.9
Personnel shortages 5.1 7.4 8.0
Patient satisfaction 5.3 5.9 5.9
Physician-hospital relations 5.7 5.9 6.0
Access to Care 6.2 5.5 5.6
Population health management 6.3 6.8 7.6
Technology 7.1 7.3 7.9
8. Gartner’s
Top 10 Technology Trends, 2015
The Generation 3 EHR
And then there’s….
Computing Everything
The Internet of Things
3D Printing
Advanced, Pervasive and Invisible Analytics
Context-Rich Systems
Smart Machines
Cloud/Client Computing
Software-Defined Applications and Infrastructure
Web-Scale IT
Risk-Based Security and Self-Protection
8
9. The Healthcare CIO/HIT Leader:
From Crawling to Walking Upright, to Carrying the Organization
Knowledge
Purveyor
Technology
Interpreter
Process Visionary
Process Consultant
Financial Analyst
Change Agent
Educator
Lobbyist
Service Broker
Project Advisor
Venture Capitalist
Customer Service
Innovator
Economist
Risk Manager
Political Visionary
Application
Purveyor
Vendor Manager
Project Manager
Asset Manager
Problem Manager
Skill Manager
Process Navigator
An Advisor role A Driver role
Tech Manager
A Supportive
role
CIO 1.0 CIO 2.0CIO 1.5
An Enabler role
IT Operations
+ ++
10. Building Blocks of HIT 2.0
• Healthcare
Information Exchange
• Certified Electronic
Health Record
• Patient Portals
• Data Warehouse
• Business Intelligence
• Complete Data
Integration
• Data Analytics
• World-class IT Team
• Unified
Communications
• ACO System
• Population Health
System
• Document
Management
• Image Management
13. versus
Evolution:
gradual development of
something, especially
from a single to a more
complex form.
Revolution:
fundamental change
in a way of thinking
about or visualizing
something.
EVOLUTION
REVOLUTION
vs
.
17. Healthcare Value = HIT Value
Healthcare
Value
˭ Dollars Spent
Patient Outcomes
&
Revenue
Enhancement
Adapted from Value Measurement for Healthcare, Harvard Business School Executive Education
˭
IT/Informatics
Value