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eHealth – Medical Systems
Interoperability & Mobile Health
October 30, 2013
Presenters:
Anura Fernando - Principal Engineer, Medical Software & Systems Interoperability
Mark Leimbeck – Program Manager, Quality and Training

Moderated by:
Laura Elan – Program Manager, Global Service Lead - eHealth
UL and the UL logo are trademarks of UL LLC © 2013

Copyright © 2013 UL LLC
AGENDA
Why Are We Here?
New Devices and the Need for Safe Interoperability
Using Standards to Support Regulations
Conclusion

2

Copyright © 2013 UL LLC
Why Are We Here?

RISK!
More specifically, from IEC 60601-1, Clause 16.1

.…The MANUFACTURER of an ME SYSTEM that is (re)configurable
by the RESPONSIBLE ORGANIZATION or OPERATOR may use
RISK MANAGEMENT methods to determine which configurations
constitute the highest RISKS and which measures are needed to
ensure that the ME SYSTEM in any possible configuration does not
present an unacceptable RISK….

3

Copyright © 2013 UL LLC
Examples

ABSENCE OF INTEROPERABILITY
PATIENT CONTROLLED ANALGESIA PUMPS1 - VA representatives
recently stated that PCA pumps with an integrated CO2 monitor
could have prevented 60% of adverse events in 69 root cause
analyses related to PCA pumps.15

4

Copyright © 2013 UL LLC
Examples

INTEROPERABILITY “INDUCED” ERRORS
EHR prompt nearly kills prison inmate2

“An inmate at a California correctional facility nearly received a lethal
dose of heart medication last week at the prompting of a newly
implemented electronic health record system.”

5

Copyright © 2013 UL LLC
Regulatory Response

It Has Come to Our Attention Letter†
“It has come to our attention that you are currently marketing the XXXX
analyzer …
… Since your app allows a mobile phone to analyze the dipsticks,
the phone and device as a whole functions as an automated strip
reader. When these dipsticks are read by an automated strip reader,
the dipsticks require new clearance as part of the test system.
Therefore, any company intending to promote their device for
use in analyzing, reading, and/or interpreting these dipsticks
need to obtain clearance for the entire urinalysis test system…”

† FDA

Website 5/21/2013

6

Copyright © 2013 UL LLC
Who is Responsible?

Manufacturer of any product which is1
“an instrument, apparatus, implement, machine, contrivance, implant,
in vitro reagent, or other similar or related article…
• intended for use in the diagnosis of disease or other conditions, or in
the cure, mitigation, treatment, or prevention of disease… or
• intended to affect the structure or any function of the body of man or
other animals…”
1. section 201(h) of the Federal Food Drug & Cosmetic (FD&C) Act it will be regulated by the Food and Drug Administration
(FDA)
7

Copyright © 2013 UL LLC
And What is the Manufacturer
Responsible For?

Preamble5 Comment #4
“…In fact the new regulation is less prescriptive and gives the
manufacturer the flexibility to determine the controls that are
necessary commensurate with risk.
The burden is on the manufacturer, however, to describe the types
and degree of controls and how those controls were decided
upon…”

8

Copyright © 2013 UL LLC
What Decisions are Being Made?

21 CFR 820.302 Design controls. Each manufacturer shall:
•

establish and maintain procedures to control the design

• ensure that the design requirements address the:
• intended use of the device,
• needs of the user and patient

•

include software validation and risk analysis, where appropriate…

9

Copyright © 2013 UL LLC
Who is Responsible?

Management is ultimately responsible for determining and
implementing risk based decisions to ensure the safety and
effectiveness of the device

10

Copyright © 2013 UL LLC
The World Today – New Devices and the
Need For Safe Interoperability

Copyright © 2013 UL LLC
12
Smart Grid – Even More Heterogeneity

http://energyinformative.org/wp-content/uploads/2012/01/smart-grid.jpg

Slide 13
Key Common Challenges for Systems Integrators
Understanding What Can Go Wrong
Lack of Clarity on Design Requirements and Needs

Inadequate Risk Controls
Time and Cost
Responsibility / Accountability (Who Owns the System?)

Slide 14
…can result in…

Mars Climate Orbiter
- Mismatched units

Ariane 5
Floating point value too large to be
represented by signed integer

Therac - 25
- “unlikely” sequence of keystrokes
- Integrated re-used sw into
incompatible hardware (no interlocks)
- Improper V&V – no pre-release
integration testing
http://50quidsoundboy.net/wp-content/uploads/2011/05/thumb-21367-radiation_therapy.jpg

Slide 15
So, Are There Medical Device and HIT Risks?
Acute Care
http://henican.com/2011

Telemedicine
http://www.telemedicineinsider.com/

Slide 16
A Growing “Ecosystem” of Healthcare Systems

http://www.cs.purdue.edu/homes/bertino/IIS-eHealth/images/ehealth_full.jpg

Slide 17
…connected via communications technology
creates the world of eHealth and mHealth

18
http://intpmcomms.com/wp-content/uploads/2010/08/iStock_000011296304XSmall1.jpg
“The Future” is Here
http://www.themarysue.com/wp-content/uploads/2012/01/tricorder-spock.jpg

Slide 19
Addressing Safety and Security

http://scholar.lib.vt.edu/ejournals/JOTS/v32/v32n1/images/mcquade1.jpg

Slide 20
Safety and Security Defined and Evolving
SAFETY: freedom from unacceptable risk [ISO 14971:
2007]
SAFETY: freedom from unacceptable RISK of physical
injury or damage to the health of people or damage to
property or the environment
[SOURCE: IEC 80001-1:2010, definition 2.30]

DATA AND SYSTEM SECURITY: an operational state of a
medical IT network in which information assets (data and
systems) are reasonably protected from degradation of
confidentiality, integrity, and availability. [IEC 80001-1:
2010]
Slide 21
FDA “Accessory Rule” – Avoiding Weak Links

From FDA Mobile Medical Application Draft Guidance:
“Accessories to classified devices take on the same classification as
the "parent" device. An accessory such as software that accepts
input from multiple devices usually takes on the classification of the
"parent" device with the highest risk, i.e., class.”; Final Rule, Medical
Devices, Medical Device Data Systems, 76 Fed. Reg. 8637, 86438644 (Feb. 15, 2011).
The Medical Device Data Systems (MDDS) Final Rule changes
this and allows for ease of innovation
Slide 22
Regulations Begin Considering the Risks
FDA Final Rule: MDDS – 15 Feb 2011
FCC Requirements for MBAN and FDA MOU – 24 May 2012
Draft Guidance for Home Use Devices – 12 Dec 2012
FDA Draft Guidance: Management of Cybersecurity – 14 June 2013
FDA Guidance: RF Wireless Technology…– 13 Aug 2013
FDA Final Rule: Unique Device Identification Final Rule – 24 Sept 2013
FDA Draft Guidance: Global UDI Database – 24 Sept 2013

FDA Guidance: Mobile Medical Applications – 25 Sept 2013
23
Are You an “App” Developer?
Low Risk – Unregulated?
Higher Risk – Regulated?
Have you considered the uses?

VS.
Have you considered the users?

VS.
Have you considered the environment?

Acme Insurance

WWW
What are the risks with safety-related data?

1001010010100101101010
Incorrect Information Exchange

EXAMPLE:
Single Event Upset or Data Corruption

1001010010100101101010
X

31
Information Not Provided

EXAMPLE:
No Data

32
Incorrect Timing of Information

EXAMPLE:

Information provided when app is inactive
1001010010100101101010

33
Premature Termination

EXAMPLE:

Dropped Signal

34
Have you considered systems safety and security?

Acme Insurance

WWW
What could go wrong?

Acme
Insurance

WWW
36
Do you test to support your safety claims?

Modified from: http://www.fda.gov/ucm/groups/fdagov-public/documents/image/ucm260345.jpg
Do you test to support your security claims?

Cryptographic Verification

))

))

)))

http://img.mit.edu/newsoffice/images/article_images/20110214123646-1.jpg

38
Using Standards to Support Regulations

Copyright © 2013 UL LLC
Assurance Cases Can Help Support Claims

https://buildsecurityin.us-cert.gov/bsi/1051-BSI/version/default/part/ImageData/data/Assurance_Cases_and_LifeCycle_Processes.png

Slide 40
Standards Can Help Guide Assurance Cases
Safety Standards

https://buildsecurityin.us-cert.gov/bsi/1051-BSI/version/default/part/ImageData/data/Assurance_Cases_and_LifeCycle_Processes.png

Slide 41
Standards for eHealth and mHealth Interoperability
Aug 6, 2013 FDA Recognized Consensus Standards Support Interoperability:
There are 25 new standards for interoperability grouped mainly into three categories:

1. Managing risk in a connected and networked environment;
2. Nomenclature, frameworks and medical device specific communications,
including system and software lifecycle process;
3. Cybersecurity standards from the industrial control systems arena that are
relevant to medical devices.

Coming soon:

AAMI / UL 2800 – interoperable medical device interface
safety
…and many more are here and coming…

Slide 42
UL Works Directly with Government Agencies
To Help Inform Health IT Policy
FDA Safety and Innovation Act (FDASIA WG)

43
http://www2.idexpertscorp.com/images/uploads/ehr.jpg

http://static.ddmcdn.com/gif/wireless-network-1a.jpg

http://www.commercialintegrator.com/images/
We Have The Technology…We Can Build It… Standards
and Regulations are Emerging…

Are You Prepared ???

http://www.securedgenetworks.com

IDEA

Managing innovation and regulatory change
Mobile Medical Applications

PRODUCT
&
SYSTEM

Hospital IT Equipment Providers

Wireless Medical Devices
44
Managing innovation during regulatory change

IDEA

PRODUCT
In the Development Cycle or Already in the Field
Technological
framework
UL
Safety
Framework

can be
your
partner

Comprehensive
Suite of Services

Regulatory
Framework

Safety
Framework
Thank You For Your Interest
How can UL help you?
More information – www.ul.com/eHealth
Email: Medical.Inquiry@ul.com

Mobile Medical Apps

Wireless Medical Devices

Hospital IT Infrastructure

Advisory services for medical
device classification,
training navigation of
regulations and submission
support,

•

Advisory services for
satisfying regulatory
guidance

•

•

Testing services using
international consensus
standards to support
regulatory compliance
claims:

Advisory services for
Medical Device Data
Systems (MDDS)
classification and
regulatory strategy

•

Testing / conformance to
global standards
(including recent FDA
recognized consensus
standards for
interoperability)

•

Advisory services for
medical device
classification, training,
and regulatory
submission support for
system integrators

Quality Management System
registration
Assessment to interoperability
standards

•

Coexistence

•

Performance

•

Security

•

Data integrity

EMC and wireless coexistence testing

•

Quality of service
(QoS)

Clinical & pre-clinical testing
and test planning

•

Continua Alliance
Testing

•

Safety / EMC

Usability advisory services,
testing, and certification
FDA Submission support
including pre-audit services

46
Contact UL

Email: Medical.Inquiry@ul.com
Web: www.ul.com/Medical

47

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eHealth - Medical Systems Interoperability & Mobile Health

  • 1. eHealth – Medical Systems Interoperability & Mobile Health October 30, 2013 Presenters: Anura Fernando - Principal Engineer, Medical Software & Systems Interoperability Mark Leimbeck – Program Manager, Quality and Training Moderated by: Laura Elan – Program Manager, Global Service Lead - eHealth UL and the UL logo are trademarks of UL LLC © 2013 Copyright © 2013 UL LLC
  • 2. AGENDA Why Are We Here? New Devices and the Need for Safe Interoperability Using Standards to Support Regulations Conclusion 2 Copyright © 2013 UL LLC
  • 3. Why Are We Here? RISK! More specifically, from IEC 60601-1, Clause 16.1 .…The MANUFACTURER of an ME SYSTEM that is (re)configurable by the RESPONSIBLE ORGANIZATION or OPERATOR may use RISK MANAGEMENT methods to determine which configurations constitute the highest RISKS and which measures are needed to ensure that the ME SYSTEM in any possible configuration does not present an unacceptable RISK…. 3 Copyright © 2013 UL LLC
  • 4. Examples ABSENCE OF INTEROPERABILITY PATIENT CONTROLLED ANALGESIA PUMPS1 - VA representatives recently stated that PCA pumps with an integrated CO2 monitor could have prevented 60% of adverse events in 69 root cause analyses related to PCA pumps.15 4 Copyright © 2013 UL LLC
  • 5. Examples INTEROPERABILITY “INDUCED” ERRORS EHR prompt nearly kills prison inmate2 “An inmate at a California correctional facility nearly received a lethal dose of heart medication last week at the prompting of a newly implemented electronic health record system.” 5 Copyright © 2013 UL LLC
  • 6. Regulatory Response It Has Come to Our Attention Letter† “It has come to our attention that you are currently marketing the XXXX analyzer … … Since your app allows a mobile phone to analyze the dipsticks, the phone and device as a whole functions as an automated strip reader. When these dipsticks are read by an automated strip reader, the dipsticks require new clearance as part of the test system. Therefore, any company intending to promote their device for use in analyzing, reading, and/or interpreting these dipsticks need to obtain clearance for the entire urinalysis test system…” † FDA Website 5/21/2013 6 Copyright © 2013 UL LLC
  • 7. Who is Responsible? Manufacturer of any product which is1 “an instrument, apparatus, implement, machine, contrivance, implant, in vitro reagent, or other similar or related article… • intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease… or • intended to affect the structure or any function of the body of man or other animals…” 1. section 201(h) of the Federal Food Drug & Cosmetic (FD&C) Act it will be regulated by the Food and Drug Administration (FDA) 7 Copyright © 2013 UL LLC
  • 8. And What is the Manufacturer Responsible For? Preamble5 Comment #4 “…In fact the new regulation is less prescriptive and gives the manufacturer the flexibility to determine the controls that are necessary commensurate with risk. The burden is on the manufacturer, however, to describe the types and degree of controls and how those controls were decided upon…” 8 Copyright © 2013 UL LLC
  • 9. What Decisions are Being Made? 21 CFR 820.302 Design controls. Each manufacturer shall: • establish and maintain procedures to control the design • ensure that the design requirements address the: • intended use of the device, • needs of the user and patient • include software validation and risk analysis, where appropriate… 9 Copyright © 2013 UL LLC
  • 10. Who is Responsible? Management is ultimately responsible for determining and implementing risk based decisions to ensure the safety and effectiveness of the device 10 Copyright © 2013 UL LLC
  • 11. The World Today – New Devices and the Need For Safe Interoperability Copyright © 2013 UL LLC
  • 12. 12
  • 13. Smart Grid – Even More Heterogeneity http://energyinformative.org/wp-content/uploads/2012/01/smart-grid.jpg Slide 13
  • 14. Key Common Challenges for Systems Integrators Understanding What Can Go Wrong Lack of Clarity on Design Requirements and Needs Inadequate Risk Controls Time and Cost Responsibility / Accountability (Who Owns the System?) Slide 14
  • 15. …can result in… Mars Climate Orbiter - Mismatched units Ariane 5 Floating point value too large to be represented by signed integer Therac - 25 - “unlikely” sequence of keystrokes - Integrated re-used sw into incompatible hardware (no interlocks) - Improper V&V – no pre-release integration testing http://50quidsoundboy.net/wp-content/uploads/2011/05/thumb-21367-radiation_therapy.jpg Slide 15
  • 16. So, Are There Medical Device and HIT Risks? Acute Care http://henican.com/2011 Telemedicine http://www.telemedicineinsider.com/ Slide 16
  • 17. A Growing “Ecosystem” of Healthcare Systems http://www.cs.purdue.edu/homes/bertino/IIS-eHealth/images/ehealth_full.jpg Slide 17
  • 18. …connected via communications technology creates the world of eHealth and mHealth 18 http://intpmcomms.com/wp-content/uploads/2010/08/iStock_000011296304XSmall1.jpg
  • 19. “The Future” is Here http://www.themarysue.com/wp-content/uploads/2012/01/tricorder-spock.jpg Slide 19
  • 20. Addressing Safety and Security http://scholar.lib.vt.edu/ejournals/JOTS/v32/v32n1/images/mcquade1.jpg Slide 20
  • 21. Safety and Security Defined and Evolving SAFETY: freedom from unacceptable risk [ISO 14971: 2007] SAFETY: freedom from unacceptable RISK of physical injury or damage to the health of people or damage to property or the environment [SOURCE: IEC 80001-1:2010, definition 2.30] DATA AND SYSTEM SECURITY: an operational state of a medical IT network in which information assets (data and systems) are reasonably protected from degradation of confidentiality, integrity, and availability. [IEC 80001-1: 2010] Slide 21
  • 22. FDA “Accessory Rule” – Avoiding Weak Links From FDA Mobile Medical Application Draft Guidance: “Accessories to classified devices take on the same classification as the "parent" device. An accessory such as software that accepts input from multiple devices usually takes on the classification of the "parent" device with the highest risk, i.e., class.”; Final Rule, Medical Devices, Medical Device Data Systems, 76 Fed. Reg. 8637, 86438644 (Feb. 15, 2011). The Medical Device Data Systems (MDDS) Final Rule changes this and allows for ease of innovation Slide 22
  • 23. Regulations Begin Considering the Risks FDA Final Rule: MDDS – 15 Feb 2011 FCC Requirements for MBAN and FDA MOU – 24 May 2012 Draft Guidance for Home Use Devices – 12 Dec 2012 FDA Draft Guidance: Management of Cybersecurity – 14 June 2013 FDA Guidance: RF Wireless Technology…– 13 Aug 2013 FDA Final Rule: Unique Device Identification Final Rule – 24 Sept 2013 FDA Draft Guidance: Global UDI Database – 24 Sept 2013 FDA Guidance: Mobile Medical Applications – 25 Sept 2013 23
  • 24. Are You an “App” Developer?
  • 25. Low Risk – Unregulated?
  • 26. Higher Risk – Regulated?
  • 27. Have you considered the uses? VS.
  • 28. Have you considered the users? VS.
  • 29. Have you considered the environment? Acme Insurance WWW
  • 30. What are the risks with safety-related data? 1001010010100101101010
  • 31. Incorrect Information Exchange EXAMPLE: Single Event Upset or Data Corruption 1001010010100101101010 X 31
  • 33. Incorrect Timing of Information EXAMPLE: Information provided when app is inactive 1001010010100101101010 33
  • 35. Have you considered systems safety and security? Acme Insurance WWW
  • 36. What could go wrong? Acme Insurance WWW 36
  • 37. Do you test to support your safety claims? Modified from: http://www.fda.gov/ucm/groups/fdagov-public/documents/image/ucm260345.jpg
  • 38. Do you test to support your security claims? Cryptographic Verification )) )) ))) http://img.mit.edu/newsoffice/images/article_images/20110214123646-1.jpg 38
  • 39. Using Standards to Support Regulations Copyright © 2013 UL LLC
  • 40. Assurance Cases Can Help Support Claims https://buildsecurityin.us-cert.gov/bsi/1051-BSI/version/default/part/ImageData/data/Assurance_Cases_and_LifeCycle_Processes.png Slide 40
  • 41. Standards Can Help Guide Assurance Cases Safety Standards https://buildsecurityin.us-cert.gov/bsi/1051-BSI/version/default/part/ImageData/data/Assurance_Cases_and_LifeCycle_Processes.png Slide 41
  • 42. Standards for eHealth and mHealth Interoperability Aug 6, 2013 FDA Recognized Consensus Standards Support Interoperability: There are 25 new standards for interoperability grouped mainly into three categories: 1. Managing risk in a connected and networked environment; 2. Nomenclature, frameworks and medical device specific communications, including system and software lifecycle process; 3. Cybersecurity standards from the industrial control systems arena that are relevant to medical devices. Coming soon: AAMI / UL 2800 – interoperable medical device interface safety …and many more are here and coming… Slide 42
  • 43. UL Works Directly with Government Agencies To Help Inform Health IT Policy FDA Safety and Innovation Act (FDASIA WG) 43 http://www2.idexpertscorp.com/images/uploads/ehr.jpg http://static.ddmcdn.com/gif/wireless-network-1a.jpg http://www.commercialintegrator.com/images/
  • 44. We Have The Technology…We Can Build It… Standards and Regulations are Emerging… Are You Prepared ??? http://www.securedgenetworks.com IDEA Managing innovation and regulatory change Mobile Medical Applications PRODUCT & SYSTEM Hospital IT Equipment Providers Wireless Medical Devices 44
  • 45. Managing innovation during regulatory change IDEA PRODUCT In the Development Cycle or Already in the Field Technological framework UL Safety Framework can be your partner Comprehensive Suite of Services Regulatory Framework Safety Framework
  • 46. Thank You For Your Interest How can UL help you? More information – www.ul.com/eHealth Email: Medical.Inquiry@ul.com Mobile Medical Apps Wireless Medical Devices Hospital IT Infrastructure Advisory services for medical device classification, training navigation of regulations and submission support, • Advisory services for satisfying regulatory guidance • • Testing services using international consensus standards to support regulatory compliance claims: Advisory services for Medical Device Data Systems (MDDS) classification and regulatory strategy • Testing / conformance to global standards (including recent FDA recognized consensus standards for interoperability) • Advisory services for medical device classification, training, and regulatory submission support for system integrators Quality Management System registration Assessment to interoperability standards • Coexistence • Performance • Security • Data integrity EMC and wireless coexistence testing • Quality of service (QoS) Clinical & pre-clinical testing and test planning • Continua Alliance Testing • Safety / EMC Usability advisory services, testing, and certification FDA Submission support including pre-audit services 46