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University of North Texas System Business Service Center Customer Focused & Employee Centric Terry Pankratz Vice Chancellor for Finance
What We Are Building With The BSC A customer-focused and employee-centric organization that delivers efficient, high-quality service and exceeds customer expectations for superior performance.
What “Customer Focused – Employee Centric” means ,[object Object],[object Object],[object Object],[object Object],[object Object]
How We Will Accomplish Our Mission ,[object Object],[object Object],[object Object],Challenge ourselves at every level to re-think and re-fine how we:
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Expectations of the BSC Leadership
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Expectations of the BSC Staff
What This Means for You ,[object Object],[object Object],[object Object],[object Object]
What’s Next ,[object Object],[object Object],[object Object],[object Object],[object Object]
Questions?

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Unt shared services info slides

  • 1. University of North Texas System Business Service Center Customer Focused & Employee Centric Terry Pankratz Vice Chancellor for Finance
  • 2. What We Are Building With The BSC A customer-focused and employee-centric organization that delivers efficient, high-quality service and exceeds customer expectations for superior performance.
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