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Keynote #1
Emotionally connecting to the next 50 years
society
My work gives me the privilege to listen
to a wide experience of emotion
Listening in to authentic emotion
gives us deep insight into narrative
It is prevailing narrative that will give us
insight into the future
the demon child
Designing for impact requires us to
similarly connect to the stories that make
any one intervention resonant and relevant
if we can change the story, we can impact
the future
the parlour
the badge
the park
the park
the park
the park
At the heart of effective and powerful design
is empathy. This is what makes the designer
today, a leader for the 21st century.
Too often the designer brings the skills,
but he doesn't bring the narrative
Emotionally connecting to the next 50 years
Too often the designer brings the skills.
But he doesn't bring the narrative.
Yet, it is the mastery of narrative that transforms the
designer to an artist.
An artist to a change maker.
Emotionally connecting to the next 50 years
the parlour the park
the badge
without distinctions
we cannot see
the parlour the park
the badge
fear anger
sadness
relaxed
tension
distant close
Exhaustion is a prevalent experience
The pursuit of relevance is an
exhausting model
Apathy, Cynicism and Indifference
are not cultures to fight against
They are a natural response to a society
where we do not listen
the parlour the park
the badge
these stories
point to a deficit
in my society
fear anger
sadness
Can
i trust?
Can
i forgive?
Can
i grieve?
fear anger
sadness
Can
i trust?
Can
i forgive?
Can
i grieve?
I am
whole.
tenderness
Experience design is this age cannot
afford to shy from the profound impact
that emotional mastery can bring
Our societies, if we listen well enough,
are full of emotional content waiting
to be heard

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Keynote #1 emotionally connecting to the next 50 years by Tong Yee