this group assignment emphasizes on the SELECTION OF AN ORGANIZATION & GET THEIR FEEDBACK ON HOW MUCH THEY ARE AWARE OF KNOWLEDGE MANAGEMENT (KM), THROUGH SURVEY QUESTIONNAIRE.
so the Organization That We Have Selected Is: AIESEC of Hyderabad Pakistan.
SELECT AN ORGANIZATION & GET THEIR FEEDBACK ON HOW MUCH THEY ARE AWARE OF KM, THROUGH SURVEY QUESTIONNAIRE
1. SUBJECT:
KNOWLEDGE MANAGEMENT (KM)
ASSIGNMENT ON:
SELECT AN ORGANIZATION & GET THEIR FEEDBACK ON HOW
MUCH THEY ARE AWARE OF KM, THROUGH SURVEY
QUESTIONNAIRE
SUBMITTED TO:
Ma’am Shabina
GROUP MEMBERS:
o VARDA SHAIKH___1310-BBA027
o HIBA SHAIKH____1310-BBA009
o MARYAM QAZI___1310-BBA015
2.
3. “Led by youth for youth”
Organization That We Have Selected Is: AIESEC
AIESEC was founded in 1948, following the end of WWII when
there was a need to protect peace and enable greater cultural
understanding. Since then they are delivering world-class youth
development experiences.
Recent annual report (2013): AIESEC currently present in 124
countries, coordinating by over 70,000 AIESECers around the
world.
Why AIESEC?
AIESEC is a global non-political, independent, not-for-profit
organization run by students and recent graduates of
institutions of higher education; they connect individuals to
engage in numerous opportunities to interact where they learn
to share knowledge and experiences that will help them to
develop valuable skills for their career.
It helps to build leadership skills in an individual and only a
good leader has proficient knowledge of each area of their work
so they can properly communicate their objectives and ideas
with people and can figure out the problems.
4. PURPOSE OF THIS ASSIGNMENT:
We all know that knowledge management is basically about the
process of sharing perspective, ideas, experiences &
information. If employees of any organization get better
awareness about the knowledge management system, they can
have multiple benefits. Some of the benefits are:
Better & faster decision making
Easy to find relevant information & resources
Reusing ideas & expertise
To avoid making the same mistakes twice
Stimulate innovation & growth
To show customers how knowledge is used for their
benefit.
So the purpose of this assignment is to spread awareness
related to the importance of knowledge management among
employees & also to know about the employee’s perception
about the knowledge management system. So the organization
can get success efficiently & effectively.
KM helps the organizations to learn, share, manage and find
the ways to make the information useful.
5. HIERARCHY
OF
PRESIDENT
1. vice president
of incoming
global volunteer
team leader
team members
2. vice president
of incoming
global talent
team leader
team members
3. vice president
of outgoing
global volunteer
team leader
team members
4. vice president
of outgoing
global talent
team leader
team members
5. vice president
of talent
management
team leader
team members
6. vice president
of finance&
legal
team leader
team members
7. vice president
of business
development
team leader
team members
8. vice president
of marketing &
communication
team leader
team members
6. LIST OF PARTICIPANTS:
Around 17 to 20 members are currently working in Hyderabad
unit. So, as per the required responses we have to collect 30%
of total, here’s the list of participants:
NAME DESIGNATION
1. M SHARIQ KHAN PRESIDENT AIESEC IN HYDERABAD
2. SINDHU OGV ( TLD )
3. SYED AJLAL HUSSAIN FNL MEMBER
4. MALIK WASEEM TLD (BD)
5. NATASHA UDERANI VP B2B
6. MAHGUL KHAN VICE PRESIDENT OF FNL
7. SURVEY FORM
ABOUT US!
Greetings! We are from Isra university, Hyderabad; final year students of BBA currently enrolled in the
subject of KM (management elective).
Purpose: We have been given assignment on the assessment of KNOWLEDGE MANAGEMENT in any
organization, for this purpose we chose AIESEC to know how much they are aware of it and how they are
dealing with this so, in this matter we need your kind response.
Assigned by: Mam Shabina.
Regards: Varda Shaikh, Hiba Shaikh & Maryam Qazi.
NOTE: THIS FORM SHOULD BE FILLED BY THE EMPLOYEES OF AIESEC ONLY.
KNOWLEDGE MANAGEMENT (KM)
Efficient handling of information and resources within a organization to achieve organizational
objectives successfully.
ABOUT YOU !
NAME *
Your answer_____
DESIGNATION *
Your answer_____
EMAIL (optional)
Your answer_____
8. Survey Questionnaire
1. WHAT DO YOU THINK OF KNOWLEDGE MANAGEMENT, WHAT IT IS? *
o NEVER HEARD OF IT.
o SOMETHING WE ARE ALREADY DOING RELATING TO THIS BUT NOT UNDER THE SAMENAME.
o IT IS A STRATEGIC PART OF AIESEC.
o SOMETHING THAT COULD BE BENEFICIAL FOR THE AIESEC.
2. We are already doing relating to this but we call it by another name (if yes,
specify)
Your answer
3. What is the current status of Knowledge Management in AIESEC? *
o NOT IN EXISTENCE AT ALL
o NASCENT STAGE
o INTRODUCTION STAGE
o GROWTH STAGE
o OTHER:
o
4. What are the problems related to knowledge management, that AIESEC is
currently facing? *
o LACK OF INFORMATION
o INFORMATION OVERLOAD.
o LOSS OF CRUCIAL KNOWLEDGE DUE TO A KEY EMPLOYEE LEAVING THE ORGANIZATION
o POOR SHARING OF KNOWLEDGE IN THE ORGANIZATION
o DON'T KNOW EXACTLY ABOUT THE PROBLEM
o OTHER:
o
5. What do you think of existing policies of knowledge management in
AIESEC? *
o IT’S QUITE IMPORTANT,RELEVANT AND LATEST.
o IT’S IMPORTANT,RELEVANT BUT NOT UPDATED.
o IT’S JUST A PART OF FORMALITIES ANDOF NO USE.
o DON'T KNOW MUCH ABOUT THE POLICIES
6. Which of the following best describes AIESEC w.r.t new knowledge
creation? *
o IT’S THE JOB OF R&D DEPARTMENT ONLY.
o THEY VIEW IT AS EVERYONE’S JOB AND EVERYBODY SHOULD CONTRIBUTE TO IT.
o TOP MANAGEMENT TAKES ACTIVE INTEREST IN IT AND SUPPORTS IT CONTINUOUSLY.
o IT’S PART OF OUR ORGANIZATIONAL PHILOSOPHY & CULTURE
o OTHER:
9. o
7. What do you think which one is the biggest barrier of knowledge
management in AIESEC? *
o NOT WILLING TO SHARE KNOWLEDGE
o LACK OF REWARDS/ RECOGNITION FOR KNOWLEDGE SHARING
o KNOWLEDGE SHARING NOT A PART OF DAILY WORK.
o LACK OF PARTICIPATION.
o NO BARRIER
o OTHER:
o
8. Which methods have you implemented to share the knowledge in
AIESEC? *
o GROUP MEETINGS
o EMAIL
o SEMINARS
o POSTAL SERVICE
o ALL ABOVE
o NONE
9. Please rate the knowledge provided to you by AIESEC? *
o RELEVANT KNOWLEDGE
o LATEST KNOWLEDGE
o TIMELY KNOWLEDGE
o ALL ABOVE
o NONE
10. What do you think what is the biggest hurdle in effective implementation
of KM in AIESEC? *
o LACK OF UNDERSTANDING OF KM AND ITS BENEFITS
o LACK OF TOP MANAGEMENT COMMITMENT TO KM.
o UNSUCCESSFUL DUE TO TECHNICAL PROBLEMS.
o NO HURDLE
o OTHER:
o
11. Do you want to say anything about, like why we should implement KM
in organizations? (Optional)
Your answer
10. SUMMARY OF DATA:
We have sent our survey to 11 people and out of 11 we have
collected 6 members’s responses; they are the main of AIESEC
Hyderabad, the data has been gathered from president, vice
presidents and team leaders.
The reason to collect data from them is because they are the part
of top management and they know well about the organization’s
policies. We used Google forms to conduct the survey.
ANALYSIS OF DATA:
The responses are somewhat equal; most of them answered the
same like they said:
They have a proper setup related to the KM but they call it by
another name and that is “legal Knowledge and Research &
development”. (50%)
Some of them said top management should be more
concerned about KM and make all of them responsible towards
their work. (30%)
They think lack of participation is the biggest barrier in the
proper implementation of KM in AIESEC. (40%)
For them, group meetings are the most effective medium to
share the knowledge. (60%)
RESULTS:
As the above results indicated yes they have KM system in their
organization but they have to be more responsible towards it to
get the most out of it.