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De digitale wereld en
   de consument


   Vincent Everts december 2007




                                  1


                                      1
Who is
Vincent Everts




                 2


                     2
InterimIC innovation acceleration




                                    3


                                        3
InterimIC innovation acceleration




                                    3


                                        3
PCzapper white label video portals




                                     4


                                         4
CONTENTS
                           EXTRA’S
                            Web 2.0 explained
    Web 1.0
                           RSS Explained
    Web 2.0
                           Day of the Longtail
    Online Marketing
                           Doritos Superbowl
                            Google Streetview
    Communication 2.0

                            Viral Marketing (PP)
    Social Networking

                            Dell Sucks
    Internet goes mobile

                            UPC High Definition
    Living room 2.0
                           Kryptonite Lock
    What next?!


                                                    5
WEB 1.0




          6


              6
7


    7
Broadband penetration internet households




                                        7


                                            7
Broadband penetration internet households




                                        7


                                            7
Broadband penetration internet households




                                        7


                                            7
Broadband penetration internet households




                                        7


                                            7
• Youth
 trendsetters
• Elderly
 follow (fast)
• Professionals
 natural



                  8


                      8
• Youth
       trendsetters
  • Elderly
       follow (fast)
  • Professionals
       natural



Bron: Trendbox Internet Monitor 2006
                                       8


                                           8
• Youth
       trendsetters
  • Elderly
       follow (fast)
  • Professionals
       natural



Bron: Trendbox Internet Monitor 2006
                                       8


                                           8
How do we spend our time?


TV:          39% 178 min.

Radio:       33% 151 min.

Internet:    19% 86 min.

Newspaper:   6%   26 min

Magazines:   4%   18 min




                            9


                                9
More than two-thirds of Net users multi-task; nearly
half sometimes listen to the radio while online

      “Do you ever do any of the following while using the Internet / emailing at home?”

                                                         Listen to music/radio                    47.60%


                                                               Have the TV on                34.50%


                                                             Telephone people               32.90%


                                                                          Eat            22.60%
                                                                                                  EU-5

                                                    Play computer/PC games          15.30%


                                                             Have friends over     12.20%


                                              Read magazines / newspapers        5.50%


                                        Never do anything else while online                29.70%
    Base: Net users
                                                                                                      10
    Source: Forrester’s Consumer Technology Adoption Study, Q4 2005

                                                                                                           10
Net users in their teens and 20s are far more
likely to multi-task
   “Do you ever do any of the following while using the Internet / emailing at home?”

                                                        Listen to music/radio
80%                                                     Have the TV on
                                                        Telephone people
                                                        Eat
                                                        Play computer/PC games
                                                        Have friends over
60%
                                                        Read magazines/newspapers
                                                        Never do anything else while online

40%



20%



0%
      16-18 19-20 21-24 25-29 30-34 35-39 Age
                                           40-44 45-49 50-54 55-59 60-64                      65 +
 Base: EU-5 Net users                                                                            11
 Source: Forrester’s Consumer Technology Adoption Study, Q4 2005

                                                                                                      11
IMPACT ON BUSINESS




                     12


                          12
13
FD: 08/11/06
                    13
13
FD: 08/11/06
                    13
DELL Case




            14


                 14
DELL Case




            14


                 14
DELL Case




            14


                 14
DELL Case




            14


                 14
DELL Case




            14


                 14
15
15
15


     16
16


     17
16


     17
16


     17
17


     18
17


     18
17


     18
17


     18
17


     18
17


     18
19
20
20
20
20


     21
20


     21
20


     21
20


     21
20


     21
21


     22
21


     22
21


     22
21


     22
NEWS




       23
24
Top 10 news sites:
1. Nu.nl
2. Telegraaf.nl
3. Ad.nl
4. Teletekst
5. Elsevier
6. Zoomin
7. Google Nieuws
8. Volkskrant.nl
9. Nrc.nl
10. MSN




                     24
Top 10 news sites:
1. Nu.nl
2. Telegraaf.nl
3. Ad.nl
4. Teletekst
5. Elsevier
6. Zoomin
7. Google Nieuws
8. Volkskrant.nl
9. Nrc.nl
10. MSN




                     24
Top 10 news sites:
1. Nu.nl
2. Telegraaf.nl
3. Ad.nl
4. Teletekst
5. Elsevier
6. Zoomin
7. Google Nieuws
8. Volkskrant.nl
9. Nrc.nl
10. MSN




                     24
Top 10 news sites:
1. Nu.nl
2. Telegraaf.nl
3. Ad.nl
4. Teletekst
5. Elsevier
6. Zoomin
7. Google Nieuws
8. Volkskrant.nl
9. Nrc.nl
10. MSN




                     24
25
25
25
26
27
WEB 2.0




          28


               28
29


     29
29


     29
WEB 2.0
•   Weblogs
•   Flickr
•   Wiki’s
•   RSS
•   Bloglines
•   Del.icio.us
•   Youtube
•   Hyves



                  31


                       30
WEB 2.0
•   Weblogs
•   Flickr
•   Wiki’s
•   RSS
•   Bloglines
•   Del.icio.us
•   Youtube
•   Hyves



                  31


                       30
1,4 nieuwe blogs per seconde…




                                32


                                     31
1,4 nieuwe blogs per seconde…




                                32


                                     31
1,4 nieuwe blogs per seconde…




                                32


                                     31
1,4 nieuwe blogs per seconde…




                                32


                                     31
1,4 nieuwe blogs per seconde…




                                32


                                     31
1,4 nieuwe blogs per seconde…




                                32


                                     31
1,4 nieuwe blogs per seconde…




                                32


                                     31
1,4 nieuwe blogs per seconde…




                                32


                                     31
32
RSS
      32
34


     33
34
71


     35
Track and trace!




                   36


                        36
Wie o Wie




            37


                 37
35
                                          35
15-02-07   ROOS - Regionale TV in 2010
                                              38
35
                                          35
15-02-07   ROOS - Regionale TV in 2010
                                              38
35
                                          35
15-02-07   ROOS - Regionale TV in 2010
                                              38
35
                                          35
15-02-07   ROOS - Regionale TV in 2010
                                              38
36


     39
43%

24%

10%

9%

6%

     36


          39
40


     40
40


     40
40


     40
40


     40
Brand and consumers




                      41
37


     42
The Long Tail




                43
The Long Tail




                43
The Long Tail




                43
The Long Tail




                43
Web 2.0 trend:

 EVERYTHING IS ONLINE
          -
SOFTWARE AS A SERVICE




                        39


                             44
40


     45
40


     45
40


     45
40


     45
40


     45
Google Trends




                41


                     46
Google Trends




                41


                     46
Best WEB 2.0 software

•   Social Bookmarking              del.icio.us
•   Web 2.0 Start Pages             Netvibes
•   Online To Do Lists              Voo2do
•   Peer Production News            digg
•   Image Storage and Sharing       Flickr
•   Web-Based Word Processing       Google Docs
•   Online Calendars                Google Calendar
•   Project Mgt & Team Collaboration BaseCamp
•   Mindmapping                      Mindmeister



                                                      42


                                                           47
Salesforce, showing the way




                              48


                                   48
Web 2.0 trend:

 MASHUPS




                 51


                      49
Mashup


 a web application that combines
 data and/or functionality from
 more than one source into a
 single integrated tool



     52




                                   50
Voorbeelden

• Populairst met Google Maps/Earth:
  30.000 mashups




                                      51
Voorbeelden

• Populairst met Google Maps/Earth:
  30.000 mashups




                                      51
Voorbeelden

• Populairst met Google Maps/Earth:
  30.000 mashups




                                      51
Voorbeelden

• Populairst met Google Maps/Earth:
  30.000 mashups




                                      51
Voorbeelden

• Populairst met Google Maps/Earth:
  30.000 mashups




                                      51
Voorbeelden

• Mashups stap naar semantische web?

• Geotagging van foto’s
• Google Maps populairst
 (30.000 mash-ups)




                                       54


                                            52
Voorbeelden

• Mashups stap naar semantische web?

• Geotagging van foto’s
• Google Maps populairst
 (30.000 mash-ups)




                                       54


                                            52
Voorbeelden

• Mashups stap naar semantische web?

• Geotagging van foto’s
• Google Maps populairst
 (30.000 mash-ups)




                                       54


                                            52
Voorbeeld

• API: Google Maps
• Bron: Architecture 2030 study on climate
  change




                                             53
Voorbeeld

• API: Google Maps
• Bron: Architecture 2030 study on climate
  change




                                             53
Heel veel soorten mashups




                            54
Heel veel soorten mashups




                            54
Voorbeeld: Upcoming scrobbler

• API:Last.fm en upcoming.org




                                55
Voorbeeld: Upcoming scrobbler

• API:Last.fm en upcoming.org




                                55
Userinterfaces: Marketmap




                            56


                                 56
Web 2.0 trend:

USER GENERATED CONTENT




                         43


                              57
44


     58
44


     58
44


     58
44


     58
44


     58
44


     58
44


     58
45


     59
46


     60
46


     60
46


     60
Web 2.0 trend:

CO-CREATION




                  47


                       61
48


     62
49


     63
50


     64
50


     64
65


     65
65


     65
ONLINE MARKETING




                   56


                        66
Online advertising spending is now
growing at over 30% (dollars in billions)




                           Source: eMarketer, 2006   58


                                                          67
Search Engine Marketing market




                                 59


                                      68
69
69
•   $10 billion sales ($10),
•   Marketvalue 150b
•   200 million/day
•   50% market share




                               69
61


     70
61


     70
Landing pages


• Prospect ‘lands’ on page after clicking on ad
• Specific information about proposition
• Should cause prospect to act




                                                  71


                                                       71
Example landing page




             72


                   72
Example landing page




             72


                   72
Example landing page




             72


                   72
62


     73
MARKETING 2.0



                64


                     74
65


     75
65


     75
65


     75
66


     76
Viral Marketing

• Low costs
• Viral spread




                  67


                       77
68


     78
72


     79
72


     79
72


     79
72


     79
72


     79
72


     79
73


     80
73


     80
73


     80
73


     80
73


     80
COMMUNICATIE 2.0




                   75


                        81
MSN

• NL: 5.8 mln actieve
  gebruikers
• WW: ± 400 mln

• NL < 20 jaar: 90%
  MSN
• 50 mln ‘gesprekken’
  per dag
• Vergelijk: 90 mln
  telefoon…

                        82
MSN
                       Gebruik MSN per leeftijdsgroep
                  90.00%
        90.000%
• NL: 5.8 mln actieve
  gebruikers
        76.875%
• WW: ± 400 mln
        63.750%
• NL < 20 jaar: 90%
  MSN
                                   50.00%
• 50 mln ‘gesprekken’
        50.625%


  per dag                                           40.00%

• Vergelijk: 90 mln<20
        37.500%
                                   20-35            35-49
  telefoon…

                                                             82
Corporate IM


• 10% of business allows use
  of MSN
• Employess use it anyway
  (webmessenger.msn.com)
• IT-staff considers MSN
  dangerous. Just like they did
  with email…


                                  83
84
84
84
Communicatie 2.0




                   79


                        85
80


     86
81


     87
81


     87
82


     88
82


     88
82


     88
HUISWERK




           89
90
SOCIAL NETWORKING




                    83


                         91
85


     92
86


     93
86


     93
86


     93
86


     93
86


     93
86


     93
86


     93
86


     93
94
94
94
94
INTERNET GOES MOBILE




                       88


                            95
Mobile Internet




                  89


                       96
Mobile Internet




                  89


                       96
Mobile Internet




                  89


                       96
Everything mobile




                    90


                         97
Everything mobile




                    90


                         97
Everything mobile


                    •   Hyves
                    •   Nu.nl
                    •   Funda
                    •   YouTube
                    •   Mobile payment
                    •   DAG


                                    90


                                         97
Everything mobile


                    •   Hyves
                    •   Nu.nl
                    •   Funda
                    •   YouTube
                    •   Mobile payment
                    •   DAG


                                    90


                                         97
iPhone met echte browser




                           92


                                98
iPhone met echte browser




                           92


                                98
Google's Phone!
                   Android
Motorola, HTC
NTT DoCoMo,
T-Mobile,
Sprint, China
Mobile +30
others

NOT!
Nokia,
Research in
Motion,
Microsoft,
Apple
                                  91


                                       99
New services: location, location, location




                                             94


                                              100
New services: location, location, location




                                             94


                                              100
Mobile, Social, Location




                           101
Mobile, Social, Location




                           102
Mobile, Social, Location




                           102
Mobile, Social, Location




                           102
THE LIVING ROOM
     TV 2.0




                  103
104
104
104
TV anywhere, anytime, any place




                                  105
TV verkopen Nederland

                        1,5 Mio
   1,2 Mio




                                  BOOM
                                  quot;Plattequot; TV




                                            106
TV verkopen Nederland

                        1,5 Mio
   1,2 Mio




                                  BOOM
                                  quot;Plattequot; TV




                                            106
TV verkopen Nederland

                        1,5 Mio
   1,2 Mio




                                  BOOM
                                  quot;Plattequot; TV




                                            106
New kinds of television

•   Digital TV
•   HD TV
•   Harddisk recorder / PVR
•   IP TV
•   Mobile TV
•   Web TV




                              107
PVR – personal video recorder


• 120% of USA households
• Threat to big networks
• Dutch advertising bureau (SPOT) says:
  impact only 7%, “Don’t you worry”
• SKY reports 60% skips commercials
• NL: 55% PVR owners skips commercials



                                          108
Penetratie harddisk recorders (voorspelling)
2007 jaar van HDD recorder massapenetratie




                                               109
110
111
Internet TV


• Streaming
  –   Content providers
  –   Semi-professional
  –   Internet underground
  –   Sharing
  –   Personal

• Downloadable


                             112
WHAT NEXT?!




              110


                113
114
Conference wiki




                  115
Invitation is an Art




                       116
Executive Blog




                 117
80


 118
82


 119
82


 119
82


 119
120
PCzapper white label video portals




                                     4


                                     121
Innovate at 3 different levels

• One M2 around you
• Within your organisation
• With the outside world




                                 111


                                   122
112


  123
Vincent Everts


 www.vincente.nl
www.interimic.com
vincent@everts.net
                    113


                      124
Media- en communicatie-uitgaven


•   Mobiel: 5,7 mld (15 mln)        • Per huishouden:
                                       –   € 250 breedband
•   Vaste tel: 2,7 mld (6,7 mln)
                                       –   € 384 telefoon
•   Kranten: 1,5 mld (4.5 mln)
                                       –   € 180 televisie
•   TV (kabel): 1,4 mld (6,7 mln)      –   € 200 krant
•   Breedband: 1 mld (2,5 mln)
                                    • Per persoon:
•   Boeken: 1,3 mld
                                       – € 384 mobiel
                                       – € 30 boeken
• Reclame: 4,5 mld.


                                                             114


                                                               125
Tijdbesteding vs reclame inkomsten

  •   Tijd online: 1,5 uur pp/per dag  120 mln uur/week
       6 mld uur/jaar
      Online reclame 400 mln/jaar
       Inkomsten per uur: 400/6.000 = € 0,07

  •   Tijd televisie: 3 uur per dag  250 mln uur/week
       13 mld uur/jaar
      Totale reclamegelden 200(publiek) + 600(commercieel) = 800 mln/jaar
        Inkomsten per uur: 800/13.000 = € 0,06

      Leestijd kranten: 26 min/dag  4.5x2=9 mln bereik
       1,5 miljard uur/jaar
      Kranten 750 miljoen advertentie
       Inkomsten per uur: 750/1500 = € 0,50

                                                                       126

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