Lean & Six Sigma

1. Lean and Six Sigma Process
Management
Lean is management philosophy that
considers the flow of the beginning-to-end
actions and all the interactions between them
as a process value stream. The value of each
action in stream is determined by whether it
adds value or not from customer perspective.
Process Value Stream Tools for Non-IT
Environment
Process is any
orchestrated sequence
of activities and
associated tasks
required to meet goals
or objectives.
Wastage of valuable
resources such as money,
time, all types of resources,
materials and opportunities.
Lean is planned, managed
approach of incremental
process changes over time
to reflect large one-time
changes for long-term
success.
Lean can help reveal process
trouble areas where deeper
root-cause analysis and data
collection are needed. E.g. To
trigger human behavior
changes in Health Care
sector, Government, NGOs,
NPOs, Hospital Staffs, Social
workers, Service Providers,
people are the best resources
for knowing how to increase
value benefit to people.
50%
Six Sigma is a business management strategy
used where Lean approach is not working.
Process Improvement Methodology
What is lean?
• Proactive
Problem
Resolution
• Avoid
Operating in
Crisis
Management
• Increase
Benefit to
Customer
Why Improve a Process?
Risks of Not Improving Processes
courtesy by Knowledge Support
Lean is used to
review the entire
process to identify
and eliminate waste
within the process,
whereas Six Sigma
focuses on
individual sources
of defects to
determine the root
cause and improve
the process to
reduce or eliminate
those defects.
Lean is used to
review the entire
process to identify
and eliminate waste
within the process,
whereas Six Sigma
focuses on
individual sources
of defects to
determine the root
cause and improve
the process to
reduce or eliminate
those defects.