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The Connected Grandparent



                    © 2012 Edison Research and Arbitron Inc.
Methodology Overview


 • In February 2012, Edison Research and Arbitron conducted a national
   telephone survey (landline and cell phone) of 2,020 people aged 12 and older

 • Total data were weighted to national 12+ population figures

 • This is the 20th in our series dating to 1998

     o The report is based on a yield of n=561 Grandparents
Nearly three in ten are Grandparents




         Grandparents
             28%




                        Base: Total Population 12+
Three in four Grandparents
are age 55 or older, skewing female


                                                                55-64
                                                                 30%
   Men
   43%
                                           45-54
                                            20%




                                           35-44
                    Women                   5%                          65+
                     57%                                                45%

                                                     Mean: 64 years old

                            Base: All Grandparents
Three-quarters of Grandparents have
grandchildren aged 12 or younger
  % of Grandparents with grandchildren by each age group


             75



                                     40                         36




      Aged 12 or younger        Aged 13 to 17              Aged 18 to 24
Almost four in ten Grandparents report
a household income of $50,000 or more

 HH Income:                                                $25-$50K
                                                             31%

              Under $25K
                 31%




                                                                      $50-$75K
                                                                        18%
                 Over $150K
                    3%
                            $100-$150K          $75-$100K
                                7%                 10%

                           Base: All Grandparents giving a response
While half of Grandparents are retired,
one-third are working full or part-time

 Employment status:
                    Full-time       Part-time   Homemaker   Temporarily unemployed    Retired   Other


           All Grandparents               24         9   5 5                     52                5


 Grandparents, under age 65                     42             9    6        9        26          8


     Grandparents, age 65+      4     8    41                           82                             1
Grandparents Are Connected
Seven in ten Grandparents are connected to the Internet




                               71%
                           Grandparents
                           with Internet
                           access from
                           any location
Each day, Grandparents spend nearly five hours watching
TV, two hours listening to radio and more than one hour online
   Self-reported hours spent with media in the last 24 hours (HH:MM)


         Watching TV                                                   4:44


       Radio listening                                   1:55


              Internet                          1:21


         Newspapers             0:35


                                Base: All Grandparents
Nearly one-quarter of Grandparents choose
the Internet as their most essential medium
   % of Grandparents choosing the Internet as “most essential” in their lives


              All Grandparents                      23



    Grandparents, under age 65                             30



        Grandparents, age 65+             13
Grandparents are more avid readers of printed newspapers

  % who read a printed newspaper…

                                                               40
            Almost every day
                                          18
                                     15
       Regularly but not daily
                                    14
                                     15
                  Sometimes                               All Grandparents
                                           20
                                    15                    Total Population 12+
                       Rarely
                                                     26
                                    14
                       Never
                                                23
Grandparents match the national
population on eReader ownership


  All Grandparents                Total population 12+


       13% own an                  14% own an
        eReader                     eReader
Nearly two-thirds of Grandparents have a Wi-Fi network at home

   % of Grandparents with Internet access at home who have a Wi-Fi network
           On average, Grandparents have 2.8 Wi-Fi connected devices

                                        70
               63
                                                                   51




         All Grandparents    Grandparents, under age 65   Grandparents, age 65+
Grandparents are embracing tablets, albeit more slowly



  All Grandparents                      Total population 12+

        7% own an                        12% own an
        Apple iPad;                      Apple iPad;
         3% own                            7% own
       another tablet                   another tablet
Grandparents blend traditional
  and modern media habits
With Grandparents, TV gets most media real estate at home

 Average number of each device in the home:

                           All Grandparents      Total Population 12+


                                                                  2.8       2.8
                                      2.4            2.4
                     1.8
           1.4




            Computers                       Radios                 Televisions
In the morning, Grandparents turn first to television

 “Which of these are you most likely to use first thing in the morning?”



            49


                               24
                                                             12       11


        Television            Radio                Newspapers       Internet

                                    Base: All Grandparents
The vast majority of Grandparents listen to AM/FM radio

  “Have you listened to any AM or FM radio stations in the last week?”

                      Yes
                      80%




                                                          No
                                                         20%



                                Base: All Grandparents
One-third of Grandparents have listened to Online Radio

% who have listened to Online Radio…

                           All Grandparents    Total Population 12+


                      61

                                                39
          34
                                                                        29
                                       16
                                                                 11


               Ever                     Last Month               Last Week
Thirty percent of all Grandparents are aware of Pandora

 “Have you ever heard of the Internet radio service called Pandora?”




             All Grandparents              30




          Total Population 12+                           59
Grandparents who work listen to the radio
while working at a higher level than other groups



                             56%
                             Working
                           Grandparents
                           who listen to
                          the radio while
                             working
                          (vs. 44% among
                           all employed)
One in five Grandparents watch
YouTube monthly; one in six watch weekly

 % of Grandparents who have watched video clips
 or other Internet programming from YouTube…


              26
                                     22
                                                     16




             Ever                Last Month       Last Week
Many Grandparents share YouTube videos

 “Have you shared a YouTube video with anyone in the last month?”

                     Yes
                     38%




                                                                            No
                                                                           62%




                  Base: Grandparents who have watched video clips/programming on
                                      YouTube in last month
Grandparents communicate most often by talking on the phone,
but one in seven prefer to communicate via digital technologies
“When not in person, which ONE of the following ways do you communicate with your
friends and family most often?”
                                                           Talk on the
                                                             phone
                                                              86%




                  Use Facebook
                       2%     Email
                                    Text message
                               5%
                                         7%

                                  Base: All Grandparents
Grandparents Are Social
Most Grandparents are aware of Facebook




          87%
     Grandparents who
       have heard of
         Facebook
More than one-third of Grandparents are on Facebook

  % of Grandparents with a profile page on Facebook


                         43
                                                         39
         36
                                                                        29
                                         25




   All Grandparents
              Grandparents, underGrandparents, age 65+
                                  age 65             Grandmothers   Grandfathers
Grandparents are actively checking their Facebook accounts;
Grandmothers twice as much as Grandfathers

  Average number of times checking Facebook in past 24 hours


                                                                           5.0
               4.1                                                     Grandmothers
          Grandparents


                                                                              2.4
                 4.0                                                      Grandfathers
             All Facebook
              Users 12+

                         Base: Those with a profile page on Facebook
Grandparents‟ mobile social usage is still developing

  “In which of the following ways do you ever access Facebook?”

           91       92                       All Grandparents           All Facebook Users


                                                     54


                                        25
                                                                                        19
                                                                          13


    Desktop or laptop computer           Cell phone                            Tablet
                          Base: Those with a profile page on Facebook
Grandmothers have more friends
on Facebook than Grandfathers

 Average number of Facebook friends for…


                                 All Facebook Users
                                         262


                                    Grandmothers
                                        135


                                     Grandfathers
                                         86


                       Base: Those with a profile page on Facebook
Most Grandparents who use Facebook are “friends” with their grandchildren




                          78%
                      Facebook
                    Grandparents
                        who are
                    “friends” with
                         their
                    grandchildren



         Base: Grandparents who have a Facebook profile page and grandchildren over the age of 12
Grandparents who use Facebook are “friends” with their children




                                                           87%
                                                       Facebook
                                                     Grandparents
                                                         who are
                                                     “friends” with
                                                     their children




                     Base: Grandparents who have a Facebook profile page
Most Grandparents are aware of Twitter

   “Have you ever heard of Twitter?”

                        Yes
                        84%




                                                          No
                                                         16%



                                Base: All Grandparents
Few Grandparents use Twitter

  “Do you currently ever use Twitter?”



            All Grandparents    3




         Total Population 12+          10



                                    % saying “Yes”
Many Grandparents regularly hear about Tweets

“How often do you hear about Twitter feeds - commonly called Tweets - through
traditional media outlets such as TV, radio, newspapers or websites other than Twitter?”
                                                                                   Regularly, but
                                                                                     not daily
              Almost every day                                                         14%
                   40%


                                                                                   Sometimes
                                                                                     17%

                         Don't know
                            2%
                                                                          Rarely
                                               Never                       10%
                                               17%
                                 Base: Grandparents who have heard of Twitter
More than one in five Grandparents who use social media
follow companies or brands on social networking sites

   “Do you follow any companies or brands on social networking sites
   such as Facebook or Twitter?”


                                                                                  No
                                                                                 78%
                   Yes
                   22%




                 Base: Grandparents who use social networking sites at least once a month
                                       (32% of all Grandparents)
Nearly one in ten Grandparents are registered „Daily Deals‟ users

   “Are you a registered user of any “daily deals” sites or services
   such as Groupon or LivingSocial?”




           Registered
          'Daily Deals'
             users
               8%




                                  Base: All Grandparents
Groupon is the „Daily Deal‟ for Grandparents

“Which daily deals services are you registered with?”


             Groupon                                                                     81




          LivingSocial                               35




           Any Others                 16



                     Base: Grandparents who are registered users of a daily deals site
Grandparents Are Mobile
Grandparents are accessible by cell phone




                                 83%
                        Grandparents who own a
                       cell phone (vs. 88% of total
                             12+ population)
Most Grandparents stay connected and
 say a cell phone is usually close by

“How often is your cell phone with you or nearby, within arm’s reach?”
(% saying “Always” or “Most of the time”)




                   All Grandparents                                  77




               Total Population 12+                                       84



                                            Base: Own a cell phone
Smartphone ownership lags with Grandparents


  Cell phone ownership:

                                     Own Cell
                                    Phone (Not
                                   Smartphone)
                                       61%         Own
                                                 Smartphone
                                                                                       Own Cell
                                                   44%
                                                                                      Phone (Not
                                                                                     Smartphone)
                                                                                         44%
   Own
 Smartphone
   22%




                      Do Not Own                                Do Not Own
                      Cell Phone                                Cell Phone
                         17%                                       12%


              All Grandparents                                Total Population 12+
Conclusions
Today‟s Grandparents are active and
connected media consumers

  Grandparents have time, energy and interest in making connections:
  many are engaged in social media, as well as the traditional media of TV
  and radio.
Today‟s Grandparents enjoy and are engaged with technology


  The majority of Grandparents keep a cell phone close by, are connected to the
  Internet, and use technology to stay connected with family and friends.
Advertisers and marketers have
many avenues to reach Grandparents

 Grandparents are active in both social and traditional media, engage in online
 commerce and use “daily deals”
The Connected Grandparent 2012

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The Connected Grandparent 2012

  • 1. The Connected Grandparent © 2012 Edison Research and Arbitron Inc.
  • 2. Methodology Overview • In February 2012, Edison Research and Arbitron conducted a national telephone survey (landline and cell phone) of 2,020 people aged 12 and older • Total data were weighted to national 12+ population figures • This is the 20th in our series dating to 1998 o The report is based on a yield of n=561 Grandparents
  • 3. Nearly three in ten are Grandparents Grandparents 28% Base: Total Population 12+
  • 4. Three in four Grandparents are age 55 or older, skewing female 55-64 30% Men 43% 45-54 20% 35-44 Women 5% 65+ 57% 45% Mean: 64 years old Base: All Grandparents
  • 5. Three-quarters of Grandparents have grandchildren aged 12 or younger % of Grandparents with grandchildren by each age group 75 40 36 Aged 12 or younger Aged 13 to 17 Aged 18 to 24
  • 6. Almost four in ten Grandparents report a household income of $50,000 or more HH Income: $25-$50K 31% Under $25K 31% $50-$75K 18% Over $150K 3% $100-$150K $75-$100K 7% 10% Base: All Grandparents giving a response
  • 7. While half of Grandparents are retired, one-third are working full or part-time Employment status: Full-time Part-time Homemaker Temporarily unemployed Retired Other All Grandparents 24 9 5 5 52 5 Grandparents, under age 65 42 9 6 9 26 8 Grandparents, age 65+ 4 8 41 82 1
  • 9. Seven in ten Grandparents are connected to the Internet 71% Grandparents with Internet access from any location
  • 10. Each day, Grandparents spend nearly five hours watching TV, two hours listening to radio and more than one hour online Self-reported hours spent with media in the last 24 hours (HH:MM) Watching TV 4:44 Radio listening 1:55 Internet 1:21 Newspapers 0:35 Base: All Grandparents
  • 11. Nearly one-quarter of Grandparents choose the Internet as their most essential medium % of Grandparents choosing the Internet as “most essential” in their lives All Grandparents 23 Grandparents, under age 65 30 Grandparents, age 65+ 13
  • 12. Grandparents are more avid readers of printed newspapers % who read a printed newspaper… 40 Almost every day 18 15 Regularly but not daily 14 15 Sometimes All Grandparents 20 15 Total Population 12+ Rarely 26 14 Never 23
  • 13. Grandparents match the national population on eReader ownership All Grandparents Total population 12+ 13% own an 14% own an eReader eReader
  • 14. Nearly two-thirds of Grandparents have a Wi-Fi network at home % of Grandparents with Internet access at home who have a Wi-Fi network On average, Grandparents have 2.8 Wi-Fi connected devices 70 63 51 All Grandparents Grandparents, under age 65 Grandparents, age 65+
  • 15. Grandparents are embracing tablets, albeit more slowly All Grandparents Total population 12+ 7% own an 12% own an Apple iPad; Apple iPad; 3% own 7% own another tablet another tablet
  • 16. Grandparents blend traditional and modern media habits
  • 17. With Grandparents, TV gets most media real estate at home Average number of each device in the home: All Grandparents Total Population 12+ 2.8 2.8 2.4 2.4 1.8 1.4 Computers Radios Televisions
  • 18. In the morning, Grandparents turn first to television “Which of these are you most likely to use first thing in the morning?” 49 24 12 11 Television Radio Newspapers Internet Base: All Grandparents
  • 19. The vast majority of Grandparents listen to AM/FM radio “Have you listened to any AM or FM radio stations in the last week?” Yes 80% No 20% Base: All Grandparents
  • 20. One-third of Grandparents have listened to Online Radio % who have listened to Online Radio… All Grandparents Total Population 12+ 61 39 34 29 16 11 Ever Last Month Last Week
  • 21. Thirty percent of all Grandparents are aware of Pandora “Have you ever heard of the Internet radio service called Pandora?” All Grandparents 30 Total Population 12+ 59
  • 22. Grandparents who work listen to the radio while working at a higher level than other groups 56% Working Grandparents who listen to the radio while working (vs. 44% among all employed)
  • 23. One in five Grandparents watch YouTube monthly; one in six watch weekly % of Grandparents who have watched video clips or other Internet programming from YouTube… 26 22 16 Ever Last Month Last Week
  • 24. Many Grandparents share YouTube videos “Have you shared a YouTube video with anyone in the last month?” Yes 38% No 62% Base: Grandparents who have watched video clips/programming on YouTube in last month
  • 25. Grandparents communicate most often by talking on the phone, but one in seven prefer to communicate via digital technologies “When not in person, which ONE of the following ways do you communicate with your friends and family most often?” Talk on the phone 86% Use Facebook 2% Email Text message 5% 7% Base: All Grandparents
  • 27. Most Grandparents are aware of Facebook 87% Grandparents who have heard of Facebook
  • 28. More than one-third of Grandparents are on Facebook % of Grandparents with a profile page on Facebook 43 39 36 29 25 All Grandparents Grandparents, underGrandparents, age 65+ age 65 Grandmothers Grandfathers
  • 29. Grandparents are actively checking their Facebook accounts; Grandmothers twice as much as Grandfathers Average number of times checking Facebook in past 24 hours 5.0 4.1 Grandmothers Grandparents 2.4 4.0 Grandfathers All Facebook Users 12+ Base: Those with a profile page on Facebook
  • 30. Grandparents‟ mobile social usage is still developing “In which of the following ways do you ever access Facebook?” 91 92 All Grandparents All Facebook Users 54 25 19 13 Desktop or laptop computer Cell phone Tablet Base: Those with a profile page on Facebook
  • 31. Grandmothers have more friends on Facebook than Grandfathers Average number of Facebook friends for… All Facebook Users 262 Grandmothers 135 Grandfathers 86 Base: Those with a profile page on Facebook
  • 32. Most Grandparents who use Facebook are “friends” with their grandchildren 78% Facebook Grandparents who are “friends” with their grandchildren Base: Grandparents who have a Facebook profile page and grandchildren over the age of 12
  • 33. Grandparents who use Facebook are “friends” with their children 87% Facebook Grandparents who are “friends” with their children Base: Grandparents who have a Facebook profile page
  • 34. Most Grandparents are aware of Twitter “Have you ever heard of Twitter?” Yes 84% No 16% Base: All Grandparents
  • 35. Few Grandparents use Twitter “Do you currently ever use Twitter?” All Grandparents 3 Total Population 12+ 10 % saying “Yes”
  • 36. Many Grandparents regularly hear about Tweets “How often do you hear about Twitter feeds - commonly called Tweets - through traditional media outlets such as TV, radio, newspapers or websites other than Twitter?” Regularly, but not daily Almost every day 14% 40% Sometimes 17% Don't know 2% Rarely Never 10% 17% Base: Grandparents who have heard of Twitter
  • 37. More than one in five Grandparents who use social media follow companies or brands on social networking sites “Do you follow any companies or brands on social networking sites such as Facebook or Twitter?” No 78% Yes 22% Base: Grandparents who use social networking sites at least once a month (32% of all Grandparents)
  • 38. Nearly one in ten Grandparents are registered „Daily Deals‟ users “Are you a registered user of any “daily deals” sites or services such as Groupon or LivingSocial?” Registered 'Daily Deals' users 8% Base: All Grandparents
  • 39. Groupon is the „Daily Deal‟ for Grandparents “Which daily deals services are you registered with?” Groupon 81 LivingSocial 35 Any Others 16 Base: Grandparents who are registered users of a daily deals site
  • 41. Grandparents are accessible by cell phone 83% Grandparents who own a cell phone (vs. 88% of total 12+ population)
  • 42. Most Grandparents stay connected and say a cell phone is usually close by “How often is your cell phone with you or nearby, within arm’s reach?” (% saying “Always” or “Most of the time”) All Grandparents 77 Total Population 12+ 84 Base: Own a cell phone
  • 43. Smartphone ownership lags with Grandparents Cell phone ownership: Own Cell Phone (Not Smartphone) 61% Own Smartphone Own Cell 44% Phone (Not Smartphone) 44% Own Smartphone 22% Do Not Own Do Not Own Cell Phone Cell Phone 17% 12% All Grandparents Total Population 12+
  • 45. Today‟s Grandparents are active and connected media consumers Grandparents have time, energy and interest in making connections: many are engaged in social media, as well as the traditional media of TV and radio.
  • 46. Today‟s Grandparents enjoy and are engaged with technology The majority of Grandparents keep a cell phone close by, are connected to the Internet, and use technology to stay connected with family and friends.
  • 47. Advertisers and marketers have many avenues to reach Grandparents Grandparents are active in both social and traditional media, engage in online commerce and use “daily deals”