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 How to Stay POSI IVE 
           in a 
TOUGH  Work Environment
The Environment 
    Ot
                                                    g  t 
       he
                                                  n
          r                                    g i en
     B e  Pe                                 n
        ha op                             ha onm
            vio le’s                     C ir
                                           nv
                      
               r 
                                         E




                             Ouch!              Past 
Negative Work 
                             YOU 
                                             Experiences 
 Environment 



                                         De
                
             ve w                           t er
           i
         at iie w                         Th min
      eg   V e
     N rlld V                                 eo ism
          d                                      ry
       or                                              
                                                     
       o
     W
     W

                      Beware the Bullets! 
Negative Work 
               Environment
               Environment 

­ Dog eat dog . . . everyone fighting to get ahead 
­ No one appreciates your contributions 
­ Too much work . . . not enough help 
­ Deadlines are unrealistic 
­ Longer hours . . . additional work 
­ Budget Constraints 
­ Competition is eating us alive 
­ Poor management / direction 
­ Job insecurity 
Other People’s 
                 Behavior 

                                Gossip 
 Bulldozers        Complainers 
                                   s 
                    Whiners Negatives 
Patronizers
        Snipers         Backstabber 
                              s
Clams
Clams
                                Controllers 
            Walking Wounded

Sluffers      Brown Nosers       Exploders 
Changing 
     Environment 
“The only person who always 
 likes change is a wet baby”

CHANGE . . . 
u Challenges our 
  paradigms 
u Alters the way we think 
u Makes life more difficult 
  for a while 
u Causes Stress 
u Is an ongoing fact of life 
Past 
    Ouch!         Experiences 


                                    Ouch! 
                                      Ouch! 
         Ouch! 
                                         Ouch! 
                           Ouch! 


Ouch! 



                      Ouch!         Ouch!
Negative 
               World View 




      Media Frenzy 
              A recent Statistic: 
Crime down 20% in America reporting up 600%, 
      Look at what you are looking at !!!
      Look at what you are looking at !!! 
Determinism 
                Theory
                Theory 


              My Grandparents did it to me. 
u GENETIC: 
 (Inherited traits) 

            My Parents did it to me. 
u PSYCHIC: 
 (Upbringing) 

                      My Spouse, my Boss, 
u ENVIRONMENTAL: 
 the Company, the Economy, etc.. is doing this 
 to me.  (Surroundings) 
Life’s Little Question
     Life’s Little Question 



“Are some people just born positive 
“Are some people just born positive 
  thinkers 
 thinkers 
        . . . or is it their CHOICE?” 
       . . . or is it their CHOICE?” 
Choose the Right Luggage 




     dge 
   Do        
      llets         Be 
   Bu
                Bulletproof
The Problem With Dodging 
         Bullets
         Bullets 
  You’re going to get hit! 
Choice #2 
    Wear Bulletproof Armor
    Wear Bulletproof Armor 
Bulletproof Armor
Bulletproof Armor
  Comes from
   Comes from
  SELF CHANGE
Putting on the
Putting on the
   Armor
    Armor




       ge 
 h an s !  
C
     hing
3  T
How to Change Your Attitude 


               ATTITUDE 
             Changes happen 
                personally 
                 from the 
              INSIDE OUT!
               INSIDE OUT! 



 ATTITUDE 
 ATTITUDE 
So . . . Accept Responsibility
So . . . Accept Responsibility 


               I am responsible . . . 
                . . . for who I am 
                . . . for what I have 
                . . . for what I do 




            
    IITUDE  
       U DE
 ATT T
 ATT
Step #2  Take Control
              Step #2  Take Control 




                     YOU 
 Negative 
world view 




                  FROM THE INSIDE . . . OUT! 
   ATTITUDE 
   ATTITUDE 
How to Change Your Thinking 


                  THINKING 

                Changes come 
                from observing 
                   logically in 
                every situation
                 every situation 




    THINKING 
    THINKING 
Observe Your Thinking 
                                                                  is 
                                                                h
                                                          t t
                                                       le
     Wh                                               
                                                  to
    de at c                                    e   ! 
      fus an                                 us m e
         e t  I d                          f
                                         re k 
            his o t                    I  o
                   o 
               ? 
                                          ho
                                          Tomorrow it will 
This is all very 
                                          look very different. 
interesting 
                             e 
                           h             It s
                       t t                      u ck
                    ea                                 s to
                  b
               o                                                 be 
             t
           e                                                            him
       lik                                                                    . 
 I’ d
     …

                                  THINKING 
                                  THINKING 
Manage Your Self­Talk 
      If you think you Can, or you think you Can’t… 
      YOU’RE RIGHT!                       Henry Ford 



This is going to be                   This is going to
 a wonderful day!                     be a crappy day! 




 THINKING
 THINKING 
How to Change Your Behavior 

                BEHAVIOR 

              Changes take 
              true assessment, 
              determination & 
              discipline
              discipline 




  BEHAVIOR 
  BEHAVIOR 
Choose Your Behavior 
             REACTIVE 


                       Response 
     Stimulus 



             RESPONSIBLE 

                  My            My 
Stimulus         Choice      Response 

BEHAVIOR 
BEHAVIOR 
Steps Toward Changing 
        Behavior 
                                 The New YOU!
                                 The New YOU! 
                                 The New YOU! 

BEHAVIOR 
BEHAVIOR 


          4.  Unconscious Competence 

       3.  Conscience Competence 

    2.  Conscience Incompetence 

 1.  Unconscious Incompetence 
INFLUENCE YOUR ENVIRONMENT! 
               ENVIRONMENT!
      Add POSI+IVE Behavior 
Replace the BAD HABITS! 
•  Spread a SMILE around 
•  Sprinkle some “positive” on the negatives 
•  Focus on the good of each day 
•  Stay out of the “feeding frenzies” 
•  Say “please” and “thank you” 
•  Practice EMPATHY 
•  Evaluate YOUR behavior 
•  Never miss an opportunity to complement 

BEHAVIOR
BEHAVIOR 
BEHAVIOR 
More POSI+IVE Contributions 
•  Before you say anything to anyone, ask 
   yourself three things
   yourself three things 
    1.  Is it true? 
    2.  Is it harmful? 
    3.  Is it necessary? 
•  Keep promises 
•  Have a forgiving view of people 
•  Keep an open mind with changes 
•  Count to 1000 if necessary 
•  See criticism as opportunity to improve 
•  Cultivate your sense of humor 
Remember to . . .
Watch your definitions -
Watch your definitions -
 they become thoughts
 they become thoughts
Watch your thoughts -
Watch your thoughts -
 they become words
 they become words
Watch your words -
Watch your words -
 they become actions
 they become actions
Watch your actions -
Watch your actions -
 they become your destiny 
 they become your destiny
                    destiny
The Choice is YOURS 

       With a Bad attitude 
you can never have a positive day 

     With a Positive attitude 
  you can never have a bad day
Choose POSI+IVE Living
Choose POSI+IVE Living 
HAVE A WONDERFULL &
    A positive Future


E N J O Y !!!!!!!!!!

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Positive Attitude

  • 1. + How to Stay POSI IVE  in a  TOUGH  Work Environment
  • 2. The Environment  Ot g  t  he n r g i en B e  Pe n ha op ha onm vio le’s C ir nv   r  E Ouch! Past  Negative Work  YOU  Experiences  Environment  De   ve w   t er i at iie w Th min eg   V e N rlld V eo ism d ry or     o W W Beware the Bullets! 
  • 3. Negative Work  Environment Environment  ­ Dog eat dog . . . everyone fighting to get ahead  ­ No one appreciates your contributions  ­ Too much work . . . not enough help  ­ Deadlines are unrealistic  ­ Longer hours . . . additional work  ­ Budget Constraints  ­ Competition is eating us alive  ­ Poor management / direction  ­ Job insecurity 
  • 4. Other People’s  Behavior  Gossip  Bulldozers  Complainers  s  Whiners Negatives  Patronizers Snipers  Backstabber  s Clams Clams Controllers  Walking Wounded Sluffers  Brown Nosers  Exploders 
  • 5. Changing  Environment  “The only person who always  likes change is a wet baby” CHANGE . . .  u Challenges our  paradigms  u Alters the way we think  u Makes life more difficult  for a while  u Causes Stress  u Is an ongoing fact of life 
  • 6. Past  Ouch!  Experiences  Ouch!  Ouch!  Ouch!  Ouch!  Ouch!  Ouch!  Ouch!  Ouch!
  • 7. Negative  World View  Media Frenzy  A recent Statistic:  Crime down 20% in America reporting up 600%,  Look at what you are looking at !!! Look at what you are looking at !!! 
  • 8. Determinism  Theory Theory  My Grandparents did it to me.  u GENETIC:  (Inherited traits)  My Parents did it to me.  u PSYCHIC:  (Upbringing)  My Spouse, my Boss,  u ENVIRONMENTAL:  the Company, the Economy, etc.. is doing this  to me.  (Surroundings) 
  • 9. Life’s Little Question Life’s Little Question  “Are some people just born positive  “Are some people just born positive  thinkers  thinkers  . . . or is it their CHOICE?”  . . . or is it their CHOICE?” 
  • 10. Choose the Right Luggage  dge  Do   llets Be  Bu Bulletproof
  • 11. The Problem With Dodging  Bullets Bullets  You’re going to get hit! 
  • 12. Choice #2  Wear Bulletproof Armor Wear Bulletproof Armor 
  • 13. Bulletproof Armor Bulletproof Armor Comes from Comes from SELF CHANGE
  • 14. Putting on the Putting on the Armor Armor ge  h an s !   C hing 3  T
  • 15. How to Change Your Attitude  ATTITUDE  Changes happen  personally  from the  INSIDE OUT! INSIDE OUT!  ATTITUDE  ATTITUDE 
  • 16. So . . . Accept Responsibility So . . . Accept Responsibility  I am responsible . . .  . . . for who I am  . . . for what I have  . . . for what I do    IITUDE   U DE ATT T ATT
  • 17. Step #2  Take Control Step #2  Take Control  YOU  Negative  world view  FROM THE INSIDE . . . OUT!  ATTITUDE  ATTITUDE 
  • 18. How to Change Your Thinking  THINKING  Changes come  from observing  logically in  every situation every situation  THINKING  THINKING 
  • 19. Observe Your Thinking  is  h t t le Wh   to de at c e   !  fus an us m e e t  I d f re k  his o t I  o o  ?  ho Tomorrow it will  This is all very  look very different.  interesting  e  h It s t t u ck ea s to b o    be  t e  him  lik .  I’ d … THINKING  THINKING 
  • 20. Manage Your Self­Talk  If you think you Can, or you think you Can’t…  YOU’RE RIGHT!  Henry Ford  This is going to be This is going to a wonderful day! be a crappy day!  THINKING THINKING 
  • 21. How to Change Your Behavior  BEHAVIOR  Changes take  true assessment,  determination &  discipline discipline  BEHAVIOR  BEHAVIOR 
  • 22. Choose Your Behavior  REACTIVE  Response  Stimulus  RESPONSIBLE  My  My  Stimulus Choice  Response  BEHAVIOR  BEHAVIOR 
  • 23. Steps Toward Changing  Behavior  The New YOU! The New YOU!  The New YOU!  BEHAVIOR  BEHAVIOR  4.  Unconscious Competence  3.  Conscience Competence  2.  Conscience Incompetence  1.  Unconscious Incompetence 
  • 24. INFLUENCE YOUR ENVIRONMENT!  ENVIRONMENT! Add POSI+IVE Behavior  Replace the BAD HABITS!  •  Spread a SMILE around  •  Sprinkle some “positive” on the negatives  •  Focus on the good of each day  •  Stay out of the “feeding frenzies”  •  Say “please” and “thank you”  •  Practice EMPATHY  •  Evaluate YOUR behavior  •  Never miss an opportunity to complement  BEHAVIOR BEHAVIOR  BEHAVIOR 
  • 25. More POSI+IVE Contributions  •  Before you say anything to anyone, ask  yourself three things yourself three things  1.  Is it true?  2.  Is it harmful?  3.  Is it necessary?  •  Keep promises  •  Have a forgiving view of people  •  Keep an open mind with changes  •  Count to 1000 if necessary  •  See criticism as opportunity to improve  •  Cultivate your sense of humor 
  • 26. Remember to . . . Watch your definitions - Watch your definitions - they become thoughts they become thoughts Watch your thoughts - Watch your thoughts - they become words they become words Watch your words - Watch your words - they become actions they become actions Watch your actions - Watch your actions - they become your destiny  they become your destiny destiny
  • 27. The Choice is YOURS  With a Bad attitude  you can never have a positive day  With a Positive attitude  you can never have a bad day
  • 29. HAVE A WONDERFULL & A positive Future E N J O Y !!!!!!!!!!