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Team Development

Gemini Skills Workshop
Agenda


• Teams as key to our success

• Team images and team structure

• High performance groups

• Team challenges

• The challenge of the future




                       No one can whistle a symphony.



                        Gemini Consulting Limited • Proprietary and Confidential   -2-
                                           TmDevTmDyn v3.ppt
The Future Shape of Organizations




                 Gemini Consulting Limited • Proprietary and Confidential   -3-
                                    TmDevTmDyn v3.ppt
Key Needs of Teams

                                                                    Common
                                Constructive
                                                                     Goals
                                  Conflict                                                                 Leadership
                                 Resolution

             Respect                                                                                                      Interaction and
                 for                                                                                                      Involvement of
            Differences                                                                                                     All Members

                                                              What Teams
                                                                Need
                                                                                                                        Maintenance
               Mutual Trust                                                                                             of Individual
                                                                                                                        Self-Esteem


                                 Attention to                                                          Open
                                 Process and                       Power
                                                                within Group                        Communication
                                   Content
                                                                  to Make
                                                                 Decisions

Source:   How to Lead Work Teams: Facilitation Skills, Fran Rees.
                                                Gemini Consulting Limited • Proprietary and Confidential                                -4-
                                                                   TmDevTmDyn v3.ppt
Roles That Show Concern


• Contributing

• Clarifying

• Supporting

• Mediating




                 Gemini Consulting Limited • Proprietary and Confidential   -5-
                                    TmDevTmDyn v3.ppt
Roles That Cause Frustration


• Dominating

• Blocking

• Nit-picking

• Joking

• Withdrawing




                  Gemini Consulting Limited • Proprietary and Confidential   -6-
                                     TmDevTmDyn v3.ppt
Criteria for an Effective Team


• Shared mission and purpose

• Shared vision

• Aligned goals/strategies and work plans

• Clear roles and expectations

• Diverse membership

• Authentic communication

• Empowerment of members

• Personal responsibility and commitment

• Can-do spirit

                        Gemini Consulting Limited • Proprietary and Confidential   -7-
                                           TmDevTmDyn v3.ppt
Stages in Team Development
                7. Renewal                                                                   1. Orientation
                    Why                                                                          Why am I here?
                      continue?                                                                  Do I belong?
                                                                                                 Do I want to be here?



   6. High performance                                                                              2. Trust building
      characterized by:                                                                                 Who are you?
       • Team survey
                                                                                                        What do you
       • High quality
                                                                                                        expect of me?
         output




5. Implementation
    How will things be done?
                                                                                               3. Goal clarification
    Who does What, When,
                                                                                                   What are we doing?
    and Where?



                                  4. Decision making
                                      How will decisions be made?
                                  Gemini Consulting Limited • Proprietary and Confidential                           -8-
                                                     TmDevTmDyn v3.ppt
The Stages of Team Development


        High




    Team
Effectiveness




        Low
                Stage 1   Stage 2:                  Stage 3:                          Stage 4:     Stage 5:
                Forming   Storming                  Norming                          Performing   Adjourning



                          Gemini Consulting Limited • Proprietary and Confidential                       -9-
                                             TmDevTmDyn v3.ppt
Team Development Life Cycle


    • Forming


    • Storming


    • Norming


    • Performing


    • Adjourning




Source: Tuckman and Jenson
                             Gemini Consulting Limited • Proprietary and Confidential   - 10 -
                                                TmDevTmDyn v3.ppt
Forming


People initially seek to find their place in a group in relation to others.
Each person is trying to answer the question “How do I belong to this
group?’




                           Gemini Consulting Limited • Proprietary and Confidential   - 11 -
                                              TmDevTmDyn v3.ppt
Storming


    At this stage, the team has to decide how it is going to operate.
    It becomes necessary to sort out personal relationships of power,
    influence, and leadership. Although the team leader/manager has
    specific authority, team members are constantly evaluating his/her
    behavior. The team is trying to answer the questions:

    • Who leads the team?

    • How is leadership exercised?




Source:   Tuckman and Jenson
                               Gemini Consulting Limited • Proprietary and Confidential   - 12 -
                                                  TmDevTmDyn v3.ppt
Norming


    The team begins to tackle its work. Members develop their capacity to
    handle problems creatively, flexibly, and effectively. Typically, the
    quality of communication improves, and team members respect each
    others’ contributions. The focus is on economy of effort and task
    effectiveness— consistency is established and objectives are clarified.




Source:   Tuckman and Jenson
                               Gemini Consulting Limited • Proprietary and Confidential   - 13 -
                                                  TmDevTmDyn v3.ppt
Performing

    The members of a fully established team develop rapport and closeness.
     Each members’ role is clearly identified, and each person’s contribution
    is distinctive. Team members also build open links with those outside of
    the team. The team’s contribution to the organization is clear, and it can
    gather the support and resources it needs.




Source:   Tuckman and Jenson
                               Gemini Consulting Limited • Proprietary and Confidential   - 14 -
                                                  TmDevTmDyn v3.ppt
Adjourning


The adjourning stage is the wrap up stage for a team.
This is the time where people feel a need for recognition and a sense
of accomplishment. Teams must come to closure in a positive manner -
including planning for what happens next. At this point, you as the
facilitator will only coach the team upon request and must start to
transfer ownership. It is important to give feedback and share feelings
at this stage.


                                  Celebrate!




                        Gemini Consulting Limited • Proprietary and Confidential   - 15 -
                                           TmDevTmDyn v3.ppt
A Few Lessons from Geese

Flock facts:

• As each bird flaps its wings, it creates an uplift for the bird following.
  By flying in a V formation, the whole flock adds 71% greater flying
  range than if it flew alone

• When the lead goose gets tired, it rotates back into the formation and
  another goose flies at the point position

• The geese in formation honk from behind to encourage those up front
  to keep up their speed




                          Gemini Consulting Limited • Proprietary and Confidential   - 16 -
                                             TmDevTmDyn v3.ppt
Three Key Learning's


1.


2.


3.




                Gemini Consulting Limited • Proprietary and Confidential   - 17 -
                                   TmDevTmDyn v3.ppt

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Team develmt gsw

  • 2. Agenda • Teams as key to our success • Team images and team structure • High performance groups • Team challenges • The challenge of the future No one can whistle a symphony. Gemini Consulting Limited • Proprietary and Confidential -2- TmDevTmDyn v3.ppt
  • 3. The Future Shape of Organizations Gemini Consulting Limited • Proprietary and Confidential -3- TmDevTmDyn v3.ppt
  • 4. Key Needs of Teams Common Constructive Goals Conflict Leadership Resolution Respect Interaction and for Involvement of Differences All Members What Teams Need Maintenance Mutual Trust of Individual Self-Esteem Attention to Open Process and Power within Group Communication Content to Make Decisions Source: How to Lead Work Teams: Facilitation Skills, Fran Rees. Gemini Consulting Limited • Proprietary and Confidential -4- TmDevTmDyn v3.ppt
  • 5. Roles That Show Concern • Contributing • Clarifying • Supporting • Mediating Gemini Consulting Limited • Proprietary and Confidential -5- TmDevTmDyn v3.ppt
  • 6. Roles That Cause Frustration • Dominating • Blocking • Nit-picking • Joking • Withdrawing Gemini Consulting Limited • Proprietary and Confidential -6- TmDevTmDyn v3.ppt
  • 7. Criteria for an Effective Team • Shared mission and purpose • Shared vision • Aligned goals/strategies and work plans • Clear roles and expectations • Diverse membership • Authentic communication • Empowerment of members • Personal responsibility and commitment • Can-do spirit Gemini Consulting Limited • Proprietary and Confidential -7- TmDevTmDyn v3.ppt
  • 8. Stages in Team Development 7. Renewal 1. Orientation Why Why am I here? continue? Do I belong? Do I want to be here? 6. High performance 2. Trust building characterized by: Who are you? • Team survey What do you • High quality expect of me? output 5. Implementation How will things be done? 3. Goal clarification Who does What, When, What are we doing? and Where? 4. Decision making How will decisions be made? Gemini Consulting Limited • Proprietary and Confidential -8- TmDevTmDyn v3.ppt
  • 9. The Stages of Team Development High Team Effectiveness Low Stage 1 Stage 2: Stage 3: Stage 4: Stage 5: Forming Storming Norming Performing Adjourning Gemini Consulting Limited • Proprietary and Confidential -9- TmDevTmDyn v3.ppt
  • 10. Team Development Life Cycle • Forming • Storming • Norming • Performing • Adjourning Source: Tuckman and Jenson Gemini Consulting Limited • Proprietary and Confidential - 10 - TmDevTmDyn v3.ppt
  • 11. Forming People initially seek to find their place in a group in relation to others. Each person is trying to answer the question “How do I belong to this group?’ Gemini Consulting Limited • Proprietary and Confidential - 11 - TmDevTmDyn v3.ppt
  • 12. Storming At this stage, the team has to decide how it is going to operate. It becomes necessary to sort out personal relationships of power, influence, and leadership. Although the team leader/manager has specific authority, team members are constantly evaluating his/her behavior. The team is trying to answer the questions: • Who leads the team? • How is leadership exercised? Source: Tuckman and Jenson Gemini Consulting Limited • Proprietary and Confidential - 12 - TmDevTmDyn v3.ppt
  • 13. Norming The team begins to tackle its work. Members develop their capacity to handle problems creatively, flexibly, and effectively. Typically, the quality of communication improves, and team members respect each others’ contributions. The focus is on economy of effort and task effectiveness— consistency is established and objectives are clarified. Source: Tuckman and Jenson Gemini Consulting Limited • Proprietary and Confidential - 13 - TmDevTmDyn v3.ppt
  • 14. Performing The members of a fully established team develop rapport and closeness. Each members’ role is clearly identified, and each person’s contribution is distinctive. Team members also build open links with those outside of the team. The team’s contribution to the organization is clear, and it can gather the support and resources it needs. Source: Tuckman and Jenson Gemini Consulting Limited • Proprietary and Confidential - 14 - TmDevTmDyn v3.ppt
  • 15. Adjourning The adjourning stage is the wrap up stage for a team. This is the time where people feel a need for recognition and a sense of accomplishment. Teams must come to closure in a positive manner - including planning for what happens next. At this point, you as the facilitator will only coach the team upon request and must start to transfer ownership. It is important to give feedback and share feelings at this stage. Celebrate! Gemini Consulting Limited • Proprietary and Confidential - 15 - TmDevTmDyn v3.ppt
  • 16. A Few Lessons from Geese Flock facts: • As each bird flaps its wings, it creates an uplift for the bird following. By flying in a V formation, the whole flock adds 71% greater flying range than if it flew alone • When the lead goose gets tired, it rotates back into the formation and another goose flies at the point position • The geese in formation honk from behind to encourage those up front to keep up their speed Gemini Consulting Limited • Proprietary and Confidential - 16 - TmDevTmDyn v3.ppt
  • 17. Three Key Learning's 1. 2. 3. Gemini Consulting Limited • Proprietary and Confidential - 17 - TmDevTmDyn v3.ppt

Notas del editor

  1. This stage is characterized by the reliance of team members on past behavior Members may be uncertain why they’re there, and they will avoid serious topics and expressing their feelings Members look to the team leader for guidance and direction and try to avoid controversy and keep things safe Team output at this stage of development is low
  2. In this stage, conflict and competition surface within the team with some players becoming hostile or defensive The team is trying to find a way to achieve the task it was assembled to accomplish, although there may be serious disagreement about its goals and objectives Conflict can result from some members’ attempts to dominate the group, while others remain silent In order to leave this stage, the team has to acquire a problem-solving mentality Output in this stage is still low
  3. During this stage, the team comes together Goals and objectives are agreed to and “owned” by members Members share feelings, solicit and give feedback, and maintain the safe atmosphere already created Team competence and pride develop Data flows between members, and they explore possible solutions Output in this stage is moderate to high
  4. At this point, team identity is complete and morale is high Members are both task and people oriented Team members organize themselves in highly flexible ways and innovate/experiment with solutions If teams reach this stage—and not all do—their capacity, range, and depth of personal interactions make them nimble and responsive to team and organizational needs Output at this stage is very high
  5. Notes: Wrap up your presentation with three key learning's. (Write them on a flip chart)