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Welcome!
Today! Customers Partners Delighter’s Disguster’s Values Tags Measurement Actions
Who are our Partners?
 
Visual Partners! 50%
Auditory Partners! 30%
Kinesthetic Partners! 20%
Clear as Mud? How should this impact our Communication?
Communication! Values!
First Step! Define Customer Value Proposition
WHAT  is our value proposition and  HOW  will we communicate this?
Break-Out!
3 Partner Disguster’s
3 Partner Delighter’s
Your Challenge! Discover Delighters and Disgusters and their relationship to our Value Proposition!
Back in 15 Minutes!
What did you bring back from your group?
Tagging   your values creates a catch phrase that embeds the idea into  your culture?
Ideas?
Keep it Simple!
Changes Start From Within! - Your Actions?
Be Unconventional!
You cant make an Omelette ....!
Take Action Now!
You can’t Manage what you dont Measure!
Get Everyone Involved and Create a WOW Culture!
Maintain Focus!
Celebrate Successes!
Let’s Wrap it up! Partners Delighter’s Disguster’s Values Tags Measurement Actions
Thank You & Good Luck!

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