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COX KNOWS BUSINESS EDUCATION SERIES




                                                    Insight and Expertise
                                                      for your Business



              Welcome!
           The New Rules of Marketing
                  Paid, Owned and Earned

             Featuring Zack Swire & Chelsea Segal
Hey :)
I’m
Zack
           SWIRE
This is me.
I’m
Chelsea
The Purpose of today:
Amplifying your marketing message with the right media mix

Maximizing the success of media dollars

Cutting through the clutter to drive your business
how   we connect
http://mashable.com/2011/01/12/obsessed-with-facebook-infographic/
67%
50,000,000 Users
The World is changing and we are
approaching a global community
                         Radio 38 Years

                            TV 13 Years

                      Internet 4 Years

                          iPod 3 Years

                     Facebook 2 Years



Google+ took 1 month to reach 20mm users
but...
SUBSTANCE
SUBSTANCE


PURPOSE
SUBSTANCE

         PURPOSE




A lost treasure
online & mobile media
      changing how we connect
#firstworldproblems
paid, earned and owned
       the new rules of marketing
Paid
       Media



  A brand pays
   to place ad
  or content in
    a channel


•Advertising
•Events
•Direct Marketing
Earned
       Media



     Publicly
  gained when
  an influencer
   promotes a
      brand

•Press Pick Up
•Blog Mention
•Social Sharing
•Word of Mouth
“We may not collect #tigersblood,
but we know our donors &
volunteers have fierce passion for
doing good! #RedCrossMonth,”
                            the Red Cross
Owned
     Media



    A brand
    owns a
    channel



•Company Blogs
•Company website
•Company social
accounts
Paid                Earned           Owned
       Media                Media           Media



  A brand pays            Publicly         A brand
   to place ad         gained when         owns a
  or content in        an influencer        channel
    a channel           promotes a
                           brand
•Advertising         •Press Pick Up
•Events                                •Company Blogs
                     •Blog Mention     •Company website
•Direct Marketing    •Social Sharing   •Company social
                     •Word of Mouth    accounts



                    Social + Mobile
The results of this 3 week campaign:

• Reached nearly 19,196 unique visitors with a 45.87% daily return

• Generated 7,188 accounts

• Saw 4,354 shares via Twitter and 7,600 shares on Facebook

• Added 2,493 Twitter followers

•30,057 new Facebook likes
no one strategy fits all
This is where we
      start
Powered by COX Business



Real-time hub to grow your business.
CONTENT STR ATEGY

Cox BLUE will feature both trending
ar ticles and our own content similar
to Mashable, educational content
similar to Mixergy, an open forum for
discussion similar to AMEX Open,
and inspirational video content
similar to TED.



Brought all together, it will create a
content hub that our small business
customers will find valuable, and
will reinforce Cox as an authoritative
voice in the digital space.
Powered by COX Business


BR ANDING

Keep it simple

Own the space

Own the color
FEATURED CONTRIBUTORS

Cox BLUE will source a team of influential writers
to enhance the site’s authoritative voice and
leverage their pre-exis ting followers.

We’ve already secured Ann Handley, co-founder
of Click Z and MarketingProfs, for an initial kickof f
post, and we’re in the process of discussions with
various other influential contributors.

Each will bring var ying perspec tives to the
present Issue.




                                                         82
SOGO
the social good community
The Empathic Civilization
ORDINARY ACTIONS
EXTRAORDINARY CHANGE
ORDINARY ACTIONS
    extraordinary change
FUTILITY


                                   A cause feels TOO BIG to make a real difference.
     When researchers told study participants that several thousand people in a Rwandan refugee
camp were at risk and asked them to send aid that would save 1,500 lives, their willingness to give
 was related to the proportion of people they could save. The smaller the proportion, the less
                                                                       willing people were to help.


   *http://nonprofit.about.com/od/fundraising/a/whydonorsdontgive.htm
PAROCHIALISM



    We have evolved to care for those closest and we are not nearly as moved by a
    tragedy far away than by one that involves people we feel close to.

           HURRICANE KATRINA             SOUTHEAST ASIA TSUNAMI

                                 1,600    220,000
                       KATRINA DEATHS     TSUNAMI DEATHS


 6.5 Billion Dollars Raised              1.54 Billion Dollars
                                         Raised
MISTRUST
                    TRANSPARENCY
                                       53% of all Americans believe corporate cause
                                             marketing should be regulated

                                         61% of consumers think companies are not
                                       giving them enough details about their (social
For a typical event fundraiser,       good) efforts including the amounts donated and
  how much money actually                       the length of the promotions.

 goes towards your charity?            If a company does not offer consumers enough
                                      information about how their purchase will affect
                                      the cause, 34 percent will either choose another
                                                 brand or walk away entirely




   Cone Cause Evolution Study, 2010
WHAT TODAYS CONSUMER
       WANTS??




         :) *
IMAGINE ONE PURCHASE
TURNING INTO   MANY
by locations
  annually
©	
  2012	
  eGood	
  Inc.	
  -­‐	
  CONFIDENTIAL
©	
  2012	
  eGood	
  Inc.	
  -­‐	
  CONFIDENTIAL
©	
  2012	
  eGood	
  Inc.	
  -­‐	
  CONFIDENTIAL
Platform

 iPhone App   iPad in Store App   Website




                                        ©	
  2012	
  eGood	
  Inc.	
  -­‐	
  CONFIDENTIAL
content
1. Sell the Experience
                                    These are Ann
2. Get your Community Involved
                                      Handley’s
3. Prepare for the Long Haul     6 steps to winning...
                                    (sorry about the bad crop)


4. Learn to see content moments everywhere
5. Take Risks
6. Create the unexpected
Find
your voice
do you have a plan?
IF you’RE
j u s t
making
noise...
...YOU
MAY LOOK
LIKE AN
IDIOT???
SO,
Are you
willing
to listen?
A N D
T R U L Y
CREATE
IMPACT?
IMPACT = C x (R+E+A+T+E)
CONTRAST: Does your idea stand out?
REACH: How many people do you connect to?
EXPOSURE: How often does your audience hear from you?
ARTICULATION: Is your idea clear enough?
TRUST: Do people believe you?
ECHO: Does your idea connect to your audience?
Content Marketing plan
if you remember
 just one thing...
No one wants to hear it!!
COX KNOWS BUSINESS EDUCATION SERIES




                                                              Insight and Expertise
                                                                for your Business


          Thank You
          Cox Blue, our social hub for small business –
     information and tools from social media, marketing and
               business leaders around the world

        www.CoxBlue.com
COX KNOWS BUSINESS EDUCATION SERIES



Join Us Next Month!
    Tuesday, April 16th
    Strategies for Business Success
   Featuring Jane Applegate, author of
“201 Great Ideas for Your Small Business”




                                            Register
                                             Early!
COX KNOWS BUSINESS EDUCATION SERIES




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The New Rules of Marketing: Paid, Owned and Earned

  • 1. COX KNOWS BUSINESS EDUCATION SERIES Insight and Expertise for your Business Welcome! The New Rules of Marketing Paid, Owned and Earned Featuring Zack Swire & Chelsea Segal
  • 3. I’m Zack SWIRE
  • 5.
  • 6.
  • 7.
  • 8.
  • 10.
  • 11.
  • 12. The Purpose of today: Amplifying your marketing message with the right media mix Maximizing the success of media dollars Cutting through the clutter to drive your business
  • 13. how we connect
  • 15.
  • 16.
  • 17.
  • 18. 67%
  • 19.
  • 20. 50,000,000 Users The World is changing and we are approaching a global community Radio 38 Years TV 13 Years Internet 4 Years iPod 3 Years Facebook 2 Years Google+ took 1 month to reach 20mm users
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 46. SUBSTANCE PURPOSE A lost treasure
  • 47. online & mobile media changing how we connect
  • 48.
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.
  • 58.
  • 59. paid, earned and owned the new rules of marketing
  • 60. Paid Media A brand pays to place ad or content in a channel •Advertising •Events •Direct Marketing
  • 61.
  • 62.
  • 63.
  • 64.
  • 65.
  • 66.
  • 67. Earned Media Publicly gained when an influencer promotes a brand •Press Pick Up •Blog Mention •Social Sharing •Word of Mouth
  • 68.
  • 69. “We may not collect #tigersblood, but we know our donors & volunteers have fierce passion for doing good! #RedCrossMonth,” the Red Cross
  • 70. Owned Media A brand owns a channel •Company Blogs •Company website •Company social accounts
  • 71.
  • 72.
  • 73. Paid Earned Owned Media Media Media A brand pays Publicly A brand to place ad gained when owns a or content in an influencer channel a channel promotes a brand •Advertising •Press Pick Up •Events •Company Blogs •Blog Mention •Company website •Direct Marketing •Social Sharing •Company social •Word of Mouth accounts Social + Mobile
  • 74.
  • 75.
  • 76. The results of this 3 week campaign: • Reached nearly 19,196 unique visitors with a 45.87% daily return • Generated 7,188 accounts • Saw 4,354 shares via Twitter and 7,600 shares on Facebook • Added 2,493 Twitter followers •30,057 new Facebook likes
  • 77. no one strategy fits all
  • 78. This is where we start
  • 79. Powered by COX Business Real-time hub to grow your business.
  • 80. CONTENT STR ATEGY Cox BLUE will feature both trending ar ticles and our own content similar to Mashable, educational content similar to Mixergy, an open forum for discussion similar to AMEX Open, and inspirational video content similar to TED. Brought all together, it will create a content hub that our small business customers will find valuable, and will reinforce Cox as an authoritative voice in the digital space.
  • 81. Powered by COX Business BR ANDING Keep it simple Own the space Own the color
  • 82. FEATURED CONTRIBUTORS Cox BLUE will source a team of influential writers to enhance the site’s authoritative voice and leverage their pre-exis ting followers. We’ve already secured Ann Handley, co-founder of Click Z and MarketingProfs, for an initial kickof f post, and we’re in the process of discussions with various other influential contributors. Each will bring var ying perspec tives to the present Issue. 82
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  • 101. ORDINARY ACTIONS extraordinary change
  • 102. FUTILITY A cause feels TOO BIG to make a real difference. When researchers told study participants that several thousand people in a Rwandan refugee camp were at risk and asked them to send aid that would save 1,500 lives, their willingness to give was related to the proportion of people they could save. The smaller the proportion, the less willing people were to help. *http://nonprofit.about.com/od/fundraising/a/whydonorsdontgive.htm
  • 103. PAROCHIALISM We have evolved to care for those closest and we are not nearly as moved by a tragedy far away than by one that involves people we feel close to. HURRICANE KATRINA SOUTHEAST ASIA TSUNAMI 1,600 220,000 KATRINA DEATHS TSUNAMI DEATHS 6.5 Billion Dollars Raised 1.54 Billion Dollars Raised
  • 104. MISTRUST TRANSPARENCY 53% of all Americans believe corporate cause marketing should be regulated 61% of consumers think companies are not giving them enough details about their (social For a typical event fundraiser, good) efforts including the amounts donated and how much money actually the length of the promotions. goes towards your charity? If a company does not offer consumers enough information about how their purchase will affect the cause, 34 percent will either choose another brand or walk away entirely Cone Cause Evolution Study, 2010
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  • 106. WHAT TODAYS CONSUMER WANTS?? :) *
  • 108. TURNING INTO MANY
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  • 112. ©  2012  eGood  Inc.  -­‐  CONFIDENTIAL
  • 113. ©  2012  eGood  Inc.  -­‐  CONFIDENTIAL
  • 114. ©  2012  eGood  Inc.  -­‐  CONFIDENTIAL
  • 115. Platform iPhone App iPad in Store App Website ©  2012  eGood  Inc.  -­‐  CONFIDENTIAL
  • 117. 1. Sell the Experience These are Ann 2. Get your Community Involved Handley’s 3. Prepare for the Long Haul 6 steps to winning... (sorry about the bad crop) 4. Learn to see content moments everywhere 5. Take Risks 6. Create the unexpected
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  • 131. do you have a plan?
  • 132. IF you’RE j u s t making noise...
  • 135. A N D T R U L Y CREATE IMPACT?
  • 136. IMPACT = C x (R+E+A+T+E)
  • 137. CONTRAST: Does your idea stand out? REACH: How many people do you connect to? EXPOSURE: How often does your audience hear from you? ARTICULATION: Is your idea clear enough? TRUST: Do people believe you? ECHO: Does your idea connect to your audience?
  • 139. if you remember just one thing...
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  • 141. No one wants to hear it!!
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  • 143. COX KNOWS BUSINESS EDUCATION SERIES Insight and Expertise for your Business Thank You Cox Blue, our social hub for small business – information and tools from social media, marketing and business leaders around the world www.CoxBlue.com
  • 144. COX KNOWS BUSINESS EDUCATION SERIES Join Us Next Month! Tuesday, April 16th Strategies for Business Success Featuring Jane Applegate, author of “201 Great Ideas for Your Small Business” Register Early!
  • 145. COX KNOWS BUSINESS EDUCATION SERIES Raffle Prizes!