1. Dana M. Jones
Smyrna, GA 30080
(706) 339-9730; Charles3charles@yahoo.com
SUMMARY
Obtaining degree in Human Resources with over 10 years’ experience in a corporate environment who is
highly skilled in multiple areas of administrative duties, healthcare claims processing data entry, and
warehouse laborers. I am a former U.S. Army Veteran who is very flexible, punctual, and quality driven
to ensure superior organizational commitment.
Core areas of expertise include:
 MS Office Suite  Mailroom Sort and Delivery
 Healthcare/Insurance Front Office Management  Data Reporting
 Data Entry, Verification and Research  Expert Phone Etiquette
 Insurance Claims Adjustments  Fax & Copy Machines
PROFESSIONAL EXPERIENCE OVERVIEW
Order data entry operator
Axiom Staffing Co. 09/2014-present
 Successful candidate will support sales with excellent customer service skills and a
professional attitude
 Data entry for sales team online and fax orders
 Scan and upload documents
 Professional Communication Skills including fax, phone & e-mail interaction with sales
 Ability to work with time sensitive document
 Must be able to work independently but will be part of a team environment
 Accurate typist
Warehouse work/ Mover/Event Facilitator/Janitor/sanitation worker/Landscaper
Snelling staffing 06/2013- present
Rock Staffing 02/2014-present
 Picking and packing orders, loading and unloading merchandise, Shipping and receiving.
 Assist with janitorial work mopping, sweeping and general cleaning of facilities
 Wrap and load furniture to moving truck for transport and delivery, heavy lifting over 50 lbs.
 Quality control and assembling inventory of all items.
 Special events worker, ticket taker
 Landscape golf course
 Sanitation worker
Assistant 06/2012-10/ 2013
Just Cash Title pawn of Marietta
 Assist with administrative duties as per required by management
 Distribute flyers and sales signs for company
 Hold sign and greet customers for advertising
 Run errands and complete tasks as needed for management

2.  Take title to tag office for processing
Patient Information Verifications Administrative Assistant
Peach State Health Plan/Office Team Staffing 07/2008- 2009
 Organized and work with detailed office or warehouse records, maintaining files for each
policyholder, including policies that are to be reinstated or cancelled.
 Reviewed and verify data, such as age, name, address, and principal sum on insurance policies.
 Prepared insurance claim forms or related documents and review them for completeness.
 Sort and distribute mail for office team staff for various temporary assignments
Data entry verifier Health Insurance Claims
Blue Cross Blue Shield / Palmetto GBA
Augusta, GA 04/2006 – 06/2008
 Fast paced Data entry and verification 9000kpm
 Organized and worked with detailed office records, maintaining files for each policyholder
including policies that were to be reinstated or cancelled.
 Prepared insurance claim forms and related documents and reviewed them for completeness.
 Transcribed and enter data into computer for use in preparing documents and adjusting accounts.
Administrative Assistant/Data Entry 10/1993-02/1998
U.S. Army
Administrative Specialist/Data entry
 Performed administrative and clerical duties for NCO’s and high ranking Officers.
 Processed incoming mail and correspondence and sorting and delivery to specified departments
 Prepared graduation, award certificates and plaques for military personnel and students.
 Ordered and maintained books and publications for office.
 Facilitated in the processing and requisitioning of new students and military personnel.
 Assisted Officers on special projects as needed.
EDUCATION & CERTIFICATIONS
MSA Human Resouces Central Michigan University Mt. Pleasant, MI, 2015
B.S. Public Administration Brenau University Gainesville , GA, 2003