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Conflicts, Bounded Rationality and
Collective Wisdom in a Networked Society
J.  Francisco Álvarez. UNED. Madrid. Spain
jalvarez@fsof.uned.es @alvarezuned
http://es.slideshare.net/FALVAREZUNED
Language is not just a complex
communication system
Dascal, Marcelo. "Language as a cognitive
technology." International Journal of Cognition
and Technology 1.1 (2002): 35-61.
Mirolli, Marco, and Domenico Parisi. "Language
as a cognitive tool." Minds and Machines 19.4
(2009): 517-528.
“ Strategic uses of argument” by Jon
Elster, 1992
Arrow, K. J. et al. Barriers to conflict resolution. WW Norton & Company, 1995.
Language more than means to codify and
transmit information
Silences, rhetorical components, direct lies,
white or altruistic lies, are incorporated into the
social use of language as persuasive tool which
constitute a large part of our communicative
practices
The	
  truth	
  is,	
  we	
  all	
  lie	
  -­‐	
  and	
  by	
  ‘we,’	
  we	
  mean	
  everyone!	
  
Is it smart to be rational?
	
  “we	
  don’t	
  cheat	
  and	
  steal	
  as	
  much	
  as	
  we	
  would	
  if	
  we	
  were	
  
perfectly	
  ra=onal	
  and	
  acted	
  only	
  in	
  our	
  own	
  self-­‐interest”.	
  Ariely,	
  
Dan	
  (2012)	
  The	
  (Honest)	
  Truth	
  About	
  Dishonesty:	
  How	
  We	
  Lie	
  to	
  
Everyone	
  –	
  Especially	
  Ourselves.	
  
"¿Es	
   inteligente	
   ser	
   racional?"	
   Álvarez,	
   J.	
   Francisco,	
   Sistema:	
  
Revista	
  de	
  ciencias	
  sociales	
  109	
  (1992):	
  73-­‐92.	
  
We need other view on human
rationality
To	
   analyse	
   diverse	
   situa=ons	
   in	
   which	
   conflicts	
   emerge	
  
apparently	
  as	
  a	
  result	
  of	
  mistakes	
  in	
  communica=ve	
  processes,	
  a	
  
wider	
   no=on	
   of	
   our	
   concep=on	
   of	
   language	
   is	
   necessary,	
   one	
  
more	
  extended	
  than	
  the	
  cost-­‐benefit	
  analysis	
  that	
  is	
  oTen	
  at	
  the	
  
basis	
  of	
  much	
  theorizing	
  on	
  language	
  
Dascal, Marcelo (2004): "Argument,
war and the role of the media in
conflict management."
“Let us dub “Hard Reason” a conception of rationality that admits
only the use of rigorously defined concepts, of experimentally
controlled data, and of logically valid arguments. On this view, all
solvable problems and disputes can be solved by strict adherence to
the above requirements, which provide a decision procedure
determining which side is right and which is wrong. ... Nevertheless,
there are those who hold a conception of rationality that admits also
the use of concepts that are not definable in terms of necessary and
sufficient conditions, the occasional reliance upon data and
propositions that are only presumably correct, ... and the existence
of a variety of ways of resolving controversies which do not
necessarily amount to a decision procedure. Let us dub this
conception of rationality “Soft Reason”- Marcelo Dascal ., 2004
Dascal, Marcelo. "Language as a cognitive technology."
International Journal of Cognition and Technology 1.1
(2002): 35-61
The	
   main	
   objec=ve	
   of	
   Dascal´s	
   proposal	
   is	
   “to	
   cri=cize	
   the	
  
very	
  idea	
  of	
  communica=on	
  as	
  a	
  primary	
  func=on	
  of	
  language:	
  
The	
   old	
   idea	
   that	
   language	
   serves	
   to	
   convey	
   thought	
   or	
   other	
  
forms	
   of	
   cogni=ve	
   content,	
   but	
   need	
   not	
   play	
   any	
   role	
   in	
   the	
  
forma=on	
  of	
  the	
  thoughts	
  it	
  conveys.”	
  	
  	
  
Bounded rational agents
The	
  adop=on	
  of	
  a	
  formalis=c	
  and	
  individualis=c	
  perspec=ve	
  on	
  
reasoning,	
  choice	
  and	
  decision	
  is	
  a	
  spring	
  of	
  paradoxes	
  and	
  
conflicts,	
  because	
  agents	
  immersed	
  in	
  conflicts	
  are	
  drawn	
  or	
  
modelled	
  as	
  ra=onal	
  individuals	
  with	
  well-­‐defined	
  targets	
  and	
  
full	
  capabili=es	
  to	
  access	
  informa=on.	
  It	
  isn't	
  taken	
  into	
  account	
  
(as	
  Herbert	
  Simon	
  has	
  said	
  long	
  =me	
  ago)	
  that	
  the	
  agents	
  don't	
  
have	
  all	
  the	
  =me	
  needed,	
  their	
  capabili=es	
  of	
  calcula=on	
  and	
  
memory	
  are	
  limited,	
  and	
  as	
  such	
  they	
  can't	
  make	
  their	
  
preferences	
  be	
  taken	
  fully	
  into	
  considera=on.	
  	
  	
  
Amartya K. Sen
“The	
  formula=on	
  of	
  maximizing	
  behaviour	
  in	
  economics	
  has	
  oTen	
  
paralleled	
  the	
  modelling	
  of	
  maximiza=on	
  in	
  	
  physics	
  and	
  related	
  
disciplines.	
  But	
  maximizing	
  behaviour	
  differs	
  from	
  nonvoli=onal	
  
maximizing	
  	
  because	
  of	
  the	
  fundamental	
  relevance	
  of	
  the	
  choice	
  
act,	
  which	
  has	
  to	
  be	
  placed	
  in	
  a	
  central	
  posi=on	
  in	
  analyzing	
  
maximizing	
  behaviour”	
  (Sen,	
  1997,	
  p.	
  745)	
  
Sen,	
  Amartya.	
  "Maximiza=on	
  and	
  the	
  Act	
  of	
  Choice."	
  	
  
Econometrica:	
  Journal	
  of	
  the	
  Econometric	
  Society	
  (1997):	
  745-­‐779.	
  
	
  
	
  
	
  
	
  
Buridan´s ass
“(i) maximization can save your life and (ii) only an ass
will wait for optimization” (A.K. Sen)
The new social operating system
The intertwined society produces the affordances to facilitate expansion of collective
wisdom built upon networked individualism
Álvarez, J Francisco. "Networked: The New Social
Operating System by Lee Rainie and Barry
Wellman." Science and Public Policy 40.6 (2013):
823-824.
Networked individualism
Reputation and refutation as social
components of interaction
Dascal,	
  Marcelo.	
  "Reputa=on	
  and	
  refuta=on:	
  nego=a=ng	
  merit."	
  AMSTERDAM	
  
STUDIES	
  IN	
  THE	
  THEORY	
  AND	
  HISTORY	
  OF	
  LINGUISTIC	
  SCIENCE	
  SERIES	
  4	
  (2001):	
  
3-­‐18.	
  
Sperber, Dan et al. "Epistemic vigilance."
Mind & Language 25.4 (2010): 359-393.
	
  
	
  
“No	
  act	
  of	
  communica=on	
  among	
  humans,	
  even	
  if	
  it	
  is	
  only	
  of	
  
local	
  relevance	
  to	
  the	
  interlocutors	
  at	
  the	
  =me,	
  is	
  ever	
  totally	
  
disconnected	
  from	
  the	
  flow	
  of	
  informa=on	
  in	
  the	
  whole	
  social	
  
group”	
  (H.	
  Mercier	
  and	
  D.Sperber,	
  2010,	
  p.	
  379).	
  
	
  
To set conflicts on their feet
1)  Beyond false dilemmas and paradoxes. Reasoning
systems don´t begin in our heads and then settle into
the earth.
2)  Tension between the interest of elites that enter into
conflict with the opinions of the masses provoke an
authentic paradox of collective action.
Open government and crowd expertise
	
  
Open	
   access	
   to	
   informa=on	
   and	
   ins=tu=onal	
   arrangements	
   directed	
  
towards	
  team	
  knowledge	
  could	
  offer	
  other	
  kinds	
  of	
  tools	
  to	
  confront	
  
conflict,	
  even	
  possible	
  benefits	
  which,	
  indirectly	
  and	
  not	
  wanted,	
  could	
  
be	
  obtained	
  from	
  the	
  existence	
  of	
  the	
  conflict	
  itself.	
  
“Crowd	
  exper=se”	
  is	
  emerging	
  as	
  an	
  actual	
  possibility,	
  and	
  it	
  must	
  
be	
  incorporated	
  to	
  confront	
  conflicts.	
  The	
  exper=se	
  func=on	
  works	
  in	
  
delibera=ve,	
  argumenta=ve	
  and	
  mo=va=onal	
  contexts	
  and	
  courses	
  of	
  
ac=on;	
  it	
  is	
  not	
  an	
  isolated	
  ac=vity.	
  	
  
The masses as a source of collective
intelligence
“We	
   are	
   learning,	
   including	
   in	
   a	
   prac=cal	
  
way,	
   that	
   the	
   grouping	
   of	
   human	
   beings	
  
can	
   produce	
   results	
   we	
   didn't	
   expect	
   and	
  
that,	
   as	
   a	
   product	
   of	
   the	
   interac=on,	
   the	
  
ac=on	
   of	
   collec=ves	
   goes	
   much	
   further	
  
than	
   the	
   capabili=es	
   that	
   each	
   one	
   of	
   its	
  
members	
  has”.	
  
Álvarez, J. F. (2014). La irrupción de las masas y la
sabiduría colectiva (The inrushing of masses and
the collective wisdom). Investigación y ciencia, (454),
50-51.
Madrid 15-M 2011
Collective Wisdom?
“We allow that each individual knows less of these affairs than those
who have given particular attention to them, yet when they come
together they will know them better” Aristotle PolíYca	
  (III,	
  10,	
  1282a15)	
  
	
  
“The diverse many are often smarter than a group of select elites
because of the different cognitive tools, perspectives, heuristics, and
knowledge they bring to political problem solving and prediction”(H.
Landemore, 2014, “Yes, We Can (Make it up on Volume): Answers to
Critics” Critical Review, 1-2, pág. 184
“The language a decision maker uses to verbalize his preferences
restricts the set of preferences he may hold” (A. Rubinstein, 2000,
Economics and Language, Cambridge U.P., p. 55)
	
  
Collective Wisdom
Madrid 15-M
“Don’t let us forget that the causes of human actions are
usually immeasurably more complex and varied than our
subsequent explanations of them.”
― Fyodor Dostoyevsky, The Idiot

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Conflicts, Bounded Rationality and Collective Wisdom. Lecce 2014

  • 1. Conflicts, Bounded Rationality and Collective Wisdom in a Networked Society J.  Francisco Álvarez. UNED. Madrid. Spain jalvarez@fsof.uned.es @alvarezuned http://es.slideshare.net/FALVAREZUNED
  • 2. Language is not just a complex communication system Dascal, Marcelo. "Language as a cognitive technology." International Journal of Cognition and Technology 1.1 (2002): 35-61. Mirolli, Marco, and Domenico Parisi. "Language as a cognitive tool." Minds and Machines 19.4 (2009): 517-528.
  • 3. “ Strategic uses of argument” by Jon Elster, 1992 Arrow, K. J. et al. Barriers to conflict resolution. WW Norton & Company, 1995.
  • 4. Language more than means to codify and transmit information Silences, rhetorical components, direct lies, white or altruistic lies, are incorporated into the social use of language as persuasive tool which constitute a large part of our communicative practices
  • 5. The  truth  is,  we  all  lie  -­‐  and  by  ‘we,’  we  mean  everyone!  
  • 6. Is it smart to be rational?  “we  don’t  cheat  and  steal  as  much  as  we  would  if  we  were   perfectly  ra=onal  and  acted  only  in  our  own  self-­‐interest”.  Ariely,   Dan  (2012)  The  (Honest)  Truth  About  Dishonesty:  How  We  Lie  to   Everyone  –  Especially  Ourselves.   "¿Es   inteligente   ser   racional?"   Álvarez,   J.   Francisco,   Sistema:   Revista  de  ciencias  sociales  109  (1992):  73-­‐92.  
  • 7. We need other view on human rationality To   analyse   diverse   situa=ons   in   which   conflicts   emerge   apparently  as  a  result  of  mistakes  in  communica=ve  processes,  a   wider   no=on   of   our   concep=on   of   language   is   necessary,   one   more  extended  than  the  cost-­‐benefit  analysis  that  is  oTen  at  the   basis  of  much  theorizing  on  language  
  • 8. Dascal, Marcelo (2004): "Argument, war and the role of the media in conflict management."
  • 9. “Let us dub “Hard Reason” a conception of rationality that admits only the use of rigorously defined concepts, of experimentally controlled data, and of logically valid arguments. On this view, all solvable problems and disputes can be solved by strict adherence to the above requirements, which provide a decision procedure determining which side is right and which is wrong. ... Nevertheless, there are those who hold a conception of rationality that admits also the use of concepts that are not definable in terms of necessary and sufficient conditions, the occasional reliance upon data and propositions that are only presumably correct, ... and the existence of a variety of ways of resolving controversies which do not necessarily amount to a decision procedure. Let us dub this conception of rationality “Soft Reason”- Marcelo Dascal ., 2004
  • 10. Dascal, Marcelo. "Language as a cognitive technology." International Journal of Cognition and Technology 1.1 (2002): 35-61 The   main   objec=ve   of   Dascal´s   proposal   is   “to   cri=cize   the   very  idea  of  communica=on  as  a  primary  func=on  of  language:   The   old   idea   that   language   serves   to   convey   thought   or   other   forms   of   cogni=ve   content,   but   need   not   play   any   role   in   the   forma=on  of  the  thoughts  it  conveys.”      
  • 11. Bounded rational agents The  adop=on  of  a  formalis=c  and  individualis=c  perspec=ve  on   reasoning,  choice  and  decision  is  a  spring  of  paradoxes  and   conflicts,  because  agents  immersed  in  conflicts  are  drawn  or   modelled  as  ra=onal  individuals  with  well-­‐defined  targets  and   full  capabili=es  to  access  informa=on.  It  isn't  taken  into  account   (as  Herbert  Simon  has  said  long  =me  ago)  that  the  agents  don't   have  all  the  =me  needed,  their  capabili=es  of  calcula=on  and   memory  are  limited,  and  as  such  they  can't  make  their   preferences  be  taken  fully  into  considera=on.      
  • 12. Amartya K. Sen “The  formula=on  of  maximizing  behaviour  in  economics  has  oTen   paralleled  the  modelling  of  maximiza=on  in    physics  and  related   disciplines.  But  maximizing  behaviour  differs  from  nonvoli=onal   maximizing    because  of  the  fundamental  relevance  of  the  choice   act,  which  has  to  be  placed  in  a  central  posi=on  in  analyzing   maximizing  behaviour”  (Sen,  1997,  p.  745)   Sen,  Amartya.  "Maximiza=on  and  the  Act  of  Choice."     Econometrica:  Journal  of  the  Econometric  Society  (1997):  745-­‐779.          
  • 13. Buridan´s ass “(i) maximization can save your life and (ii) only an ass will wait for optimization” (A.K. Sen)
  • 14. The new social operating system The intertwined society produces the affordances to facilitate expansion of collective wisdom built upon networked individualism Álvarez, J Francisco. "Networked: The New Social Operating System by Lee Rainie and Barry Wellman." Science and Public Policy 40.6 (2013): 823-824. Networked individualism
  • 15. Reputation and refutation as social components of interaction Dascal,  Marcelo.  "Reputa=on  and  refuta=on:  nego=a=ng  merit."  AMSTERDAM   STUDIES  IN  THE  THEORY  AND  HISTORY  OF  LINGUISTIC  SCIENCE  SERIES  4  (2001):   3-­‐18.  
  • 16. Sperber, Dan et al. "Epistemic vigilance." Mind & Language 25.4 (2010): 359-393.     “No  act  of  communica=on  among  humans,  even  if  it  is  only  of   local  relevance  to  the  interlocutors  at  the  =me,  is  ever  totally   disconnected  from  the  flow  of  informa=on  in  the  whole  social   group”  (H.  Mercier  and  D.Sperber,  2010,  p.  379).    
  • 17. To set conflicts on their feet 1)  Beyond false dilemmas and paradoxes. Reasoning systems don´t begin in our heads and then settle into the earth. 2)  Tension between the interest of elites that enter into conflict with the opinions of the masses provoke an authentic paradox of collective action.
  • 18. Open government and crowd expertise   Open   access   to   informa=on   and   ins=tu=onal   arrangements   directed   towards  team  knowledge  could  offer  other  kinds  of  tools  to  confront   conflict,  even  possible  benefits  which,  indirectly  and  not  wanted,  could   be  obtained  from  the  existence  of  the  conflict  itself.   “Crowd  exper=se”  is  emerging  as  an  actual  possibility,  and  it  must   be  incorporated  to  confront  conflicts.  The  exper=se  func=on  works  in   delibera=ve,  argumenta=ve  and  mo=va=onal  contexts  and  courses  of   ac=on;  it  is  not  an  isolated  ac=vity.    
  • 19. The masses as a source of collective intelligence “We   are   learning,   including   in   a   prac=cal   way,   that   the   grouping   of   human   beings   can   produce   results   we   didn't   expect   and   that,   as   a   product   of   the   interac=on,   the   ac=on   of   collec=ves   goes   much   further   than   the   capabili=es   that   each   one   of   its   members  has”.   Álvarez, J. F. (2014). La irrupción de las masas y la sabiduría colectiva (The inrushing of masses and the collective wisdom). Investigación y ciencia, (454), 50-51. Madrid 15-M 2011
  • 20. Collective Wisdom? “We allow that each individual knows less of these affairs than those who have given particular attention to them, yet when they come together they will know them better” Aristotle PolíYca  (III,  10,  1282a15)     “The diverse many are often smarter than a group of select elites because of the different cognitive tools, perspectives, heuristics, and knowledge they bring to political problem solving and prediction”(H. Landemore, 2014, “Yes, We Can (Make it up on Volume): Answers to Critics” Critical Review, 1-2, pág. 184 “The language a decision maker uses to verbalize his preferences restricts the set of preferences he may hold” (A. Rubinstein, 2000, Economics and Language, Cambridge U.P., p. 55)  
  • 22. “Don’t let us forget that the causes of human actions are usually immeasurably more complex and varied than our subsequent explanations of them.” ― Fyodor Dostoyevsky, The Idiot