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QT&T Consulting (Asia) Pte Ltd ITIL Training Career Roadmap for ITIL candidates www.qtnt.com © 2010 QT&T Consulting (Asia) Pte Ltd . All rights Reserved  | Singapore | Malaysia | India                                                        www.qtnt.com
2 ITIL V3 Foundation Certificate in IT Service  Management ,[object Object]
Most widely accepted approach to IT service management.
ITIL is owned and maintained by UK Office of Government Commerce.,[object Object]
Service Lifecycle
Key Principles and Models
Generic Concepts
Selected Processes, Roles and Functions
Technology and Architecture

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