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Hard task of 
develop Products
of 10 new 9 products fails
João M. D. Moura 
CEO & Founder at Gioco 
@joaomdmoura
1 
2 
3
Create a product is 
Easy!
Why 
Develop 
Products?
Why 
Develop 
Products?
Introduction
Introduction Growth
Introduction Growth Maturity
Introduction Growth Maturity Decline
1998
1998
Introduction 
Growth 
Maturity 
Decline 
1
Introduction 
Growth 
Decline Innovation 
Maturity 
1
Introduction 
Growth 
Decline Innovation 
Maturity 
1
Innovation 
generates emotion
Emotion 
+ 
Dopamine
How to produce? 
Innovation
Let’s ask our customers 
what they want
Let’s ask our customers 
what they want
If I asked my customers what they 
wanted, they would say it was a 
faster horse
If I asked my customers what they 
wanted, they would say it was a 
faster horse 
Henry Ford
Some people say, give 
customers what they want, 
this is not my case
Some people say, give 
customers what they want, 
this is not my case 
Steve Jobs
Observation 
2
Observation 
raw material of 
Innovation
Observation 
raw material of 
Innovation 
It is not stalking your user
Observation 
raw material of 
Innovation 
It is not stalking your user 
but almost
Need 
not what they want
The people don’t want a 
quarter-inch drill, 
! 
They need a quarter-inch 
hole.
JOBS 
to be 
DONE
JOBS 
to be 
DONE
JOBS 
to be 
DONE 
Clayton Christensen 
Professor and researcher at Harvard
many levels of 
Need 
Ativa 
Comum 
Contextual 
Qualificada 
Preciso de conexões socials 
Preciso de conexões 
Preciso conhecer pessoas no Meetup 
Preciso ir ao Agile Vale Meetup
Active I need more social connections
Active I need more social connections 
Common I need connections
Active I need more social connections 
Common I need connections 
Contextual I need to meet people at the Meetup
Active I need more social connections 
Common I need connections 
Contextual I need to meet people at the Meetup 
Qualified I need to go to Agile Vale Meetup
Business 
Value
Anything that increases the 
probability of people 
give you money
Metrics 
for the win!
If affects the business value, 
add a metric.
home page
home page 
sign up
home page 
sign up 
signed
home page 
sign up 
signed
home page 
sign up 
signed 1%
home page 
sign up 
signed 1%
home page 
sign up 
signed 1%
home page 
sign up 
20% 
signed 1%
home page 
sign up 
20% 
signed 1%
home page 
sign up 
20% 
signed 5% 1%
home page 
sign up 
20% 
signed 5% 1%
home page 
sign up 
20% 
signed 5% 1%
The metrics that really impress 
you and your team are 
probably wrong
A product is not a product 
until sold, otherwise it’s just a 
piece at a museum.
A product is not a product 
until sold, otherwise it’s just a 
piece at a museum. 
Theodore Levitt
What the people 
like to talk about?
What the people 
like to talk about? 
Hint: it’s not your product
About themselves
About what they 
were able to achieve
What you want to 
they speak about
What you want to 
they speak about 
Hint: it’s your product
Give your customers 
what they need 
to achieve what they want
They still will talk about 
what they achieved.
But about how your product 
helped them to get there.
Review 
step by step
1 
innovation
1 
inovação 
2 
observation
1 
inovação 
2 
observação
1 
inovação 
2 
observação 
3 
metrics
If you don’t know where you are 
going, you will end up at 
another another place
João M. D. Moura 
CEO & Founder at Gioco 
@joaomdmoura 
gioco.pro

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The Hard Task of Develop Products