1. Iowa State University
COMS 309
TEAM WORK - 1
Simanta Mitra, Ph.D.
Department of Computer Science
Iowa state University

2. Iowa State University
Software Engineering
2

3. Iowa State University
Together
Everyone
Achieves
More
Software Engineering
3

4. Iowa State University
STAGES in TEAM BUILDING
Software Engineering
4

5. Iowa State University
Key Actions in Team Building
— Setting team objectives and standards
— Involving the team as a whole towards
objectives
— Maintaining team unity
— Communicating efficiently
— Consulting the team before taking global
decisions
Software Engineering
5

6. Iowa State University
Stage-1 Forming
— Team has just been created. Team members start
discovering each other's behaviors and begin to set team
rules and guidelines.
— Little agreement on team goals.
— Individual roles and responsibilities are unclear.
— Processes are often ignored.
— ACTION ITEMS
— Determine Roles
— Develop communications channels
— Develop norms and rules
Software Engineering
6

7. Iowa State University
Stage-2 Storming
— Clarity of purpose increases. The team is actively
involved in determining how to accomplish its goals.
— Team may realize task is very big
— May be resistant to the task
— Team members compete to establish their roles.
— power struggles
— poor collaboration
— ACTION ITEMS
— Trust building (by doing work on time, contributing,
understanding, decision processes)
— Decision process (brainstorming + multivoting)
Software Engineering
7

8. Iowa State University
Stage-3 Norming
— Strong commitment to goals and team unity. Team may
engage in fun and social activities. Team members start
becoming more confident of their team.
— Roles and responsibilities are clear and accepted.
— Big decisions are made by group agreement. Smaller
decisions may me made by individuals.
— Team discusses its process and working style.
Software Engineering
8

9. Iowa State University
Stage-4 Performing
— The team is aware (knows why it is doing what it is
doing). The team has a strong shared vision.
— better understanding of team and individual processes
— better understanding of individual strengths and
weaknesses
— prevents or works thru conflicts
— close attachment to the team
Software Engineering
9

10. Iowa State University
Adjourning
— Group is disbanding!
— Celebrate the team's achievements!
Software Engineering
10

11. Iowa State University
Stages in team building
— Forming (team is undeveloped)
— Storming (team is experimenting)
—
Norming (team is settling down)
— Performing (now a team!)
— Adjourning (team is disbanding)

12. Iowa State University
S.C.O.R.E.
Software Engineering
12

13. Iowa State University
S.C.O.R.E – effective team
Strategy
Clear roles and responsibilities
Open communication
Rapid Response
Effective Leadership
Software Engineering
13

14. Iowa State University
Strategy
— shared purpose
— clearly articulated ground rules and norms
— understanding of risks and opportunities
— understanding of overall approach and
processes
Software Engineering
14

15. Iowa State University
Clear Roles+Responsibilities
— Clear definition of roles
— Clear definition of responsibilities
— shared responsibilities
— specific objectives for each individual
Software Engineering
15

16. Iowa State University
Open communication
— Respect for individual differences
— channels for communication have been
established (websites, emails, phone etc)
— 2-way commn (sent and rcvd+understood)
— commitment to prompt status responses
— commitment to prompt "problem" commn
— meeting times set
Software Engineering
16

17. Iowa State University
Rapid Response
— Awareness of changes in project (internal
or external problems)
— Rapid identification of teams problems
— Rapid response to teams problems
Software Engineering
17

18. Iowa State University
Effective Leadership
— Clarity on goal
— Clarity on path to goal (tasks allocation
and followup)
— Help each other achieve the objectives
— Draw out skills of all team members
Software Engineering
18

19. Iowa State University
SUMMARY
Software Engineering
19

20. Iowa State University
Summary
— T.E.A.M
— Forming, storming, norming,
performing
— S.C.O.R.E.
Software Engineering
20

21. Iowa State University
THE END
Software Engineering
21