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Disruptive
technology
The changing tide
How I Learned to Stop
Worrying and Love
the age of digital
Lets start
with a story
On average coffees
from vice are
€3-€4.50
Customers are
dedicated to an
aspirational idea
This feels
very real
This feels
very real
This is a disruptive
business model
if Starbucks is
playing catch up
Pre Credit Crunch
During the Credit Crunch
Post Credit Crunch
Post Credit Crunch
Flo targets Millennials, shes safe, simple and easy
to understand. Why?
The Great Recession didn't just postpone financial independence for millions of young
Americans. It also changed our attitudes about what it means to be an adult.
http://www.theatlantic.com/business/archive/2012/02/adulthood-delayed-
what-has-the-recession-done-to-millennials/252913/
In August 2010, Robin Marantz Henig observed
in New York Times Magazine that Generation Y
(the Millennials) has pushed back each of the
five milestones of adulthood: completing
school, leaving home, becoming financially
independent, marrying, and having a kid. Why
won't Millennials grow up? she wondered.
The biggest reason is they can't, according to
the Pew Research Center's fantastic new
survey "Young, Underemployed, and
Optimistic." It begins with school.
The good news is that more young adults are enrolled in school than ever.
The share of 18- to 24-year-olds enrolled has increased by 50% since 1990.
That's awesome. Less awesome is that the cost of college is rising, too.
Average debt for public college
students doubled between 1996 and 2006. It's less advisable to invest in
marriage with $30,000 in student debt as a couple. "More than one-in-five
young adults ages 18 to 34 (22%) say they have postponed having a baby
because of the bad economy," Pew reported. "Roughly the same proportion
say they have postponed getting married."
If school years delayed financial independence,
the Great Recession just about shattered it.
Due to economic conditions, 24% of young
adults have moved back in with their parents
for a significant period of time. "Among those
ages 25 to 29, the share moving back home
rises to 34%," Pew reports. One in three!
Before gender began to influenced
how we played
People are defining themselves by
brands
We need to diverge to survive as
more enter the market
Then there's the drooping middle class. The Federal Reserve Board's latest analysis of family
finances showed that from 1998 to 2001, American incomes were up across the board. But
when economists divided the population into five equal segments, a well curve emerged.
"Incomes grew at different rates in different parts of the income distribution," the Fed reported,
"with faster growth at the top and bottom ranges than in the middle."
For example, a younger policy holder is
likely to renew an automobile insurance policy
at regulatory minimum coverages to keep his or her cost low.
However, as the same individual
grows older and becomes more value
and time conscious, he or she will consider
riders for roadside assistance and vehicle
repair.
The breakdowns for these market segments can be complex when considering the dimensions
of vehicle type, geographic location, income, household makeup and
many other factors.
As insurance operations grew over the years and more and more lines of business (LOBs) were
introduced, the business side within insurance companies developed a product centric view of
the industry. At the same time, information systems grew in capability and became an
indispensable component of the business. When systems areas were created and funded, they
necessarily formed around the existing LOBs, and thus today’s silo approach to IT was born. Only
gradually are the terms “one face to the customer” and “single view of the customer” gaining a
hold in insurance thinking.
While insurers were maintaining their product centricity, consumers changed in other ways.
Consumers were more or less a uniform group 20 years ago, with price sensitivity versus service
orientation lying on a Gaussian curve.
Today this bell curve has completely flipped, leaving a market with significant populations of
consumers at both ends of the commodity pricing versus premium quality spectrum. As a result,
the classic mass market is diminished although still pursued
On one side, hunting for the cheapest offer has become a popular sport, rendering
other product parameters irrelevant. On the other side, consumers are still willing to
pay a premium for convenience and service.
On the other side, consumers are still willing to
pay a premium for convenience and service.
Brace yourself Fintech is coming!
http://www.slideshare.net/ourcrowd/20140729-fin-tech-webinar-zack-
miller?qid=9ddff0cd-111f-4e70-9e9c-c2649b5c0adc&v=qf1&b=&from_search=3
http://www.slideshare.net/ourcrowd/20140729-fin-tech-webinar-zack-
miller?qid=9ddff0cd-111f-4e70-9e9c-c2649b5c0adc&v=qf1&b=&from_search=3
http://www.slideshare.net/ourcrowd/20140729-fin-tech-webinar-zack-
miller?qid=9ddff0cd-111f-4e70-9e9c-c2649b5c0adc&v=qf1&b=&from_search=3
Why cant it reward an insurance claim
In the most basic form, what's stopping our customers
From crowdsourcing a global pot and reward
Each other due to a great video?
Kickstarter rewards an idea
Why cant it reward an insurance claim
Kickstarter rewards an idea
#Ftinsurance
#Insuretech
Tech Entrepreneurs are like Vikings
The will go from village to village burning down industry standards if there is
Gold to be had
Vehicle insurance is more attractive as it’s a need not a want. Depending on how Apple positions
the space they may allow startups to enter the market through Apps
It’s a space that insurance needs to quickly innovate
Only barrier is legislation
Vehicle insurance will be hit first as it’s a need not a want
It’s a space that insurance needs to quickly innovate
Only barrier is legislation
Home insurance already has innovation with the nest.
Home insurance is a nice point of entry as anyone with intelligent devices
Are early adaptors.
But more important
It may come from somewhere we lest expect!
Gadget insurance is going to become more and more important in the future.
It can be the tool for early adoption, education and to begin the first step into
moving Axa into the internet of things.
Bit like the €5 top ups that converted early mobile phone users
Gadget insurance is going to become more and more important in the future.
It can be the tool for early adoption, education and to begin the first step into
moving Axa into the internet of things.
Bit like the €5 top ups that converted early mobile phone users
Questions we need to ask
ourselves
Are we on a hamster wheel and
Need to get off?
Do we need to nerd up?
Its winter coming to insurance
as we know it!
Are we in Pugging
Trouble!
Artificial intelligence,
the Internet of things and
Other stuff from the
Matrix!
Artificial intelligence
Zuckerberg reveals Facebook's AI
Zuck says Facebook's in the midst of building AI systems "that are
better than humans at our primary senses." They're designing one to
be able to detect everything in an image or video: people, objects,
animals, backgrounds and locations, among others.
If it can understand what's in an image or video, it could, for instance,
tell a blind person what it's about.
The other system they're working on focuses on language, so that it'll
be able to translate speech to text and text from one language to
another, as well as answer questions in conversational lingo.
Of course, these AI systems' most obvious application is being able to
surface more relevant News Feed entries for users and giving
everyone a new way to consume posts on the site.
engaget
Artificial intelligence
Snips Grabs $6.3 Million To Add An Artificial Intelligence Layer To Your Phone
French startup Snips just raised $6.3 million (€5.6 million) in a seed
round led by The Hive, with participation from Eniac Ventures, 500
startups, Brent Hoberman, Xavier Niel and Bpifrance. The company
wants to add some sort of artificial intelligence layer on top of your
smartphone so that you can use your phone more efficiently.
In pragmatical terms, Snips will release in the near future a new
Android home screen as well as an iPhone app so that it can show
you relevant information and apps when and where you need them.
In many ways, this pitch is very reminiscent of smart Android home
screen startups, such as EverythingMe. The iOS app might just be an
intelligent app launcher.
http://techcrunch.com/2015/06/26/snips-grabs-6-3-million-to-add-an-artificial-
intelligence-layer-to-your-phone/#.lfbegm:avYL
Snips has been around for a while, focusing
on smart data analysis with a lot of data
scientists and PhDs working for the
company. The team didn’t have a product
or business model in mind. It experimented
for a while, launching projects around
smart cities, such as Tranquilien, a service
that predicts how busy your train is going
to be, or a smart empty parking spot
prediction service.
http://techcrunch.com/2015/06/26/snips-grabs-6-3-million-to-add-an-artificial-
intelligence-layer-to-your-phone/#.lfbegm:avYL
What the flip does A.I. have to do with Insurance?
(“It was better when he was using pugs as examples!”)
Dungeons and Dragons, Insurance and
Artificial intelligence
Dungeons and Dragons, Insurance and
Artificial intelligence
Stick with me!!!!!
Players / Customers
Players / Customers
In D&D players create a character sheet. Its where the player is
able to input information about the character they are playing.
It helps to define who the person is. Just like insurance forms. (
it all boils down to numbers in the end )
Dungeon Master /
Insurance Company
Dungeon Master / Insurance Company
A Dungeon master controls the game. He has rule books for
every event he can think of, within reason. He says whats with
the rules of the game and not. He can reward the players ability
The little castle is not for show, its called a DM screen. He can hide
behind that to tweak the game for each event. We need to keep the
game flowing and to cover his human errors, bad dice rolls. Much like
our call center he may not always have the right info in front of him so
he need to hide.
By 2005 his job can be done by an AI.
The AI will be able to react faster, give better feedback, call up
information faster.
The Director, sometimes referred to as the AI Director, or simply as AID is the artificial
intelligence of Left 4 Dead that features a dynamic system for game dramatics, pacing, and
difficulty.
Instead of set spawn points for enemies, the Director places enemies in varying positions
and numbers based upon each player's current situation, status, skill, and location, creating
a new experience for each play-through. The Director also creates mood and tension with
emotional cues such as visual effects, dynamic music and character communication.
Moreover, the Director is responsible for spawning additional health, ammo, weapons, and
Special Infected, like the Witch or the Tank.
It should be noted that there is another Director in the game, which controls the music on
a per-player scale, called the Music Director. This article will only deal with the main one,
the Director in charge of spawning enemies and items.
The Director
On the most basic term, Insurance will move
to an AI in the next 15-25 years.
Being able to track all your information
through devices, calculate problems before
they happen thus reducing the need for our
Dungeon Master/ Insurance Company we
know today.
Thanks to google maps my car will slow down for me. This
if I am driving my car. Black spots will generate from all
the data returning from each car accident. ( If self driving
cars crash?)
Insurance today Insurance 2025
£1000£600£400£100
£1000£600£400£100
£300
Feedback loop
£50
Feedback loop
£50
Feedback loop
Smart
devices
Home
owners
Vehicle
owners
Business
owners
You don’t
need
insurance
ever again
just a
membership
to the service.
Saves you
time, money
and worry
Google
Apple
Nest
Other smart
tech
platforms
Early waring AI
system
Payment for membership.Cost of developing the system
Our
intelligence
system
removes worry
Dev team
Who is going to dominate this space
Who is going to dominate this space
Who is going to dominate this space
Who is going to dominate this space
Apple was working on a project that would
"give Tesla a run for its money
Financial Times and other media sources speculated that Apple was perhaps developing
an advanced software platform to build upon what it introduced with CarPlay because a
full-on car project sounded unbelievable, but just hours later, The Wall Street
Journal launched a figurative bomb. Apple is indeed working on creating an electric
vehicle, said the site, a project that it started exploring last year.
The trend of macro and micro data means that
we will have google and Apple as a platform
And a competitor.
We can out-preform them by educating the customer
About our products now to be ready for a fighting chance.
Funding:
Received Undisclosed in 2 Rounds from 3 Investors
Most Recent Funding Series A on October 7, 2014 / Undisclosed
Amount
Headquarters:
Zürich, Zurich
Description:
Knip is a curated insurance platform that aggregates all your
insurances and other financial products
Knip is a Swiss Curated Finance platform
that takes away the pain of managing your
financial life. It manages all your insurances
and other financial products like pension
plans for you online and on your mobile.
Furthermore Knip provides you with a bi-
annual review of your finances to always
provide you with the best tariffs and
products. Insurance hassle - never again.
Overview
Free yourself from the insurance mess! The
Knip app takes over the complete
management of your insurance! You have
to give us a few key figures. We will finally
provide the necessary overview of your
insurance, tariffs and services.
Interaction
We are there when you need it! Reporting
a damage directly from the app and
change addresses, rates and information
on the fly. Freedom is a great feeling.
Instech is currently
Not a word but it will
be.
For AXA to be ready
We need a Instech
Lab to be ready
For the war

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Disruptive technology to Home Insurance

  • 2. How I Learned to Stop Worrying and Love the age of digital
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  • 6. On average coffees from vice are €3-€4.50 Customers are dedicated to an aspirational idea
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  • 15. This is a disruptive business model if Starbucks is playing catch up
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  • 25. Flo targets Millennials, shes safe, simple and easy to understand. Why?
  • 26. The Great Recession didn't just postpone financial independence for millions of young Americans. It also changed our attitudes about what it means to be an adult. http://www.theatlantic.com/business/archive/2012/02/adulthood-delayed- what-has-the-recession-done-to-millennials/252913/
  • 27. In August 2010, Robin Marantz Henig observed in New York Times Magazine that Generation Y (the Millennials) has pushed back each of the five milestones of adulthood: completing school, leaving home, becoming financially independent, marrying, and having a kid. Why won't Millennials grow up? she wondered. The biggest reason is they can't, according to the Pew Research Center's fantastic new survey "Young, Underemployed, and Optimistic." It begins with school.
  • 28. The good news is that more young adults are enrolled in school than ever. The share of 18- to 24-year-olds enrolled has increased by 50% since 1990. That's awesome. Less awesome is that the cost of college is rising, too. Average debt for public college students doubled between 1996 and 2006. It's less advisable to invest in marriage with $30,000 in student debt as a couple. "More than one-in-five young adults ages 18 to 34 (22%) say they have postponed having a baby because of the bad economy," Pew reported. "Roughly the same proportion say they have postponed getting married."
  • 29. If school years delayed financial independence, the Great Recession just about shattered it. Due to economic conditions, 24% of young adults have moved back in with their parents for a significant period of time. "Among those ages 25 to 29, the share moving back home rises to 34%," Pew reports. One in three!
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  • 34. Before gender began to influenced how we played
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  • 43. People are defining themselves by brands
  • 44. We need to diverge to survive as more enter the market
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  • 48. Then there's the drooping middle class. The Federal Reserve Board's latest analysis of family finances showed that from 1998 to 2001, American incomes were up across the board. But when economists divided the population into five equal segments, a well curve emerged. "Incomes grew at different rates in different parts of the income distribution," the Fed reported, "with faster growth at the top and bottom ranges than in the middle."
  • 49. For example, a younger policy holder is likely to renew an automobile insurance policy at regulatory minimum coverages to keep his or her cost low.
  • 50. However, as the same individual grows older and becomes more value and time conscious, he or she will consider riders for roadside assistance and vehicle repair.
  • 51. The breakdowns for these market segments can be complex when considering the dimensions of vehicle type, geographic location, income, household makeup and many other factors.
  • 52. As insurance operations grew over the years and more and more lines of business (LOBs) were introduced, the business side within insurance companies developed a product centric view of the industry. At the same time, information systems grew in capability and became an indispensable component of the business. When systems areas were created and funded, they necessarily formed around the existing LOBs, and thus today’s silo approach to IT was born. Only gradually are the terms “one face to the customer” and “single view of the customer” gaining a hold in insurance thinking.
  • 53. While insurers were maintaining their product centricity, consumers changed in other ways. Consumers were more or less a uniform group 20 years ago, with price sensitivity versus service orientation lying on a Gaussian curve. Today this bell curve has completely flipped, leaving a market with significant populations of consumers at both ends of the commodity pricing versus premium quality spectrum. As a result, the classic mass market is diminished although still pursued
  • 54. On one side, hunting for the cheapest offer has become a popular sport, rendering other product parameters irrelevant. On the other side, consumers are still willing to pay a premium for convenience and service.
  • 55. On the other side, consumers are still willing to pay a premium for convenience and service.
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  • 64. Why cant it reward an insurance claim In the most basic form, what's stopping our customers From crowdsourcing a global pot and reward Each other due to a great video? Kickstarter rewards an idea
  • 65. Why cant it reward an insurance claim Kickstarter rewards an idea
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  • 71. Tech Entrepreneurs are like Vikings The will go from village to village burning down industry standards if there is Gold to be had
  • 72. Vehicle insurance is more attractive as it’s a need not a want. Depending on how Apple positions the space they may allow startups to enter the market through Apps It’s a space that insurance needs to quickly innovate Only barrier is legislation
  • 73. Vehicle insurance will be hit first as it’s a need not a want It’s a space that insurance needs to quickly innovate Only barrier is legislation Home insurance already has innovation with the nest. Home insurance is a nice point of entry as anyone with intelligent devices Are early adaptors.
  • 74. But more important It may come from somewhere we lest expect!
  • 75. Gadget insurance is going to become more and more important in the future. It can be the tool for early adoption, education and to begin the first step into moving Axa into the internet of things. Bit like the €5 top ups that converted early mobile phone users
  • 76. Gadget insurance is going to become more and more important in the future. It can be the tool for early adoption, education and to begin the first step into moving Axa into the internet of things. Bit like the €5 top ups that converted early mobile phone users
  • 77. Questions we need to ask ourselves
  • 78. Are we on a hamster wheel and Need to get off?
  • 79. Do we need to nerd up?
  • 80. Its winter coming to insurance as we know it!
  • 81. Are we in Pugging Trouble!
  • 82. Artificial intelligence, the Internet of things and Other stuff from the Matrix!
  • 83.
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  • 89. Artificial intelligence Zuckerberg reveals Facebook's AI Zuck says Facebook's in the midst of building AI systems "that are better than humans at our primary senses." They're designing one to be able to detect everything in an image or video: people, objects, animals, backgrounds and locations, among others. If it can understand what's in an image or video, it could, for instance, tell a blind person what it's about. The other system they're working on focuses on language, so that it'll be able to translate speech to text and text from one language to another, as well as answer questions in conversational lingo. Of course, these AI systems' most obvious application is being able to surface more relevant News Feed entries for users and giving everyone a new way to consume posts on the site. engaget
  • 90. Artificial intelligence Snips Grabs $6.3 Million To Add An Artificial Intelligence Layer To Your Phone French startup Snips just raised $6.3 million (€5.6 million) in a seed round led by The Hive, with participation from Eniac Ventures, 500 startups, Brent Hoberman, Xavier Niel and Bpifrance. The company wants to add some sort of artificial intelligence layer on top of your smartphone so that you can use your phone more efficiently. In pragmatical terms, Snips will release in the near future a new Android home screen as well as an iPhone app so that it can show you relevant information and apps when and where you need them. In many ways, this pitch is very reminiscent of smart Android home screen startups, such as EverythingMe. The iOS app might just be an intelligent app launcher. http://techcrunch.com/2015/06/26/snips-grabs-6-3-million-to-add-an-artificial- intelligence-layer-to-your-phone/#.lfbegm:avYL
  • 91. Snips has been around for a while, focusing on smart data analysis with a lot of data scientists and PhDs working for the company. The team didn’t have a product or business model in mind. It experimented for a while, launching projects around smart cities, such as Tranquilien, a service that predicts how busy your train is going to be, or a smart empty parking spot prediction service. http://techcrunch.com/2015/06/26/snips-grabs-6-3-million-to-add-an-artificial- intelligence-layer-to-your-phone/#.lfbegm:avYL
  • 92. What the flip does A.I. have to do with Insurance? (“It was better when he was using pugs as examples!”)
  • 93. Dungeons and Dragons, Insurance and Artificial intelligence
  • 94. Dungeons and Dragons, Insurance and Artificial intelligence Stick with me!!!!!
  • 96. Players / Customers In D&D players create a character sheet. Its where the player is able to input information about the character they are playing. It helps to define who the person is. Just like insurance forms. ( it all boils down to numbers in the end )
  • 98. Dungeon Master / Insurance Company A Dungeon master controls the game. He has rule books for every event he can think of, within reason. He says whats with the rules of the game and not. He can reward the players ability
  • 99. The little castle is not for show, its called a DM screen. He can hide behind that to tweak the game for each event. We need to keep the game flowing and to cover his human errors, bad dice rolls. Much like our call center he may not always have the right info in front of him so he need to hide.
  • 100. By 2005 his job can be done by an AI. The AI will be able to react faster, give better feedback, call up information faster.
  • 101. The Director, sometimes referred to as the AI Director, or simply as AID is the artificial intelligence of Left 4 Dead that features a dynamic system for game dramatics, pacing, and difficulty. Instead of set spawn points for enemies, the Director places enemies in varying positions and numbers based upon each player's current situation, status, skill, and location, creating a new experience for each play-through. The Director also creates mood and tension with emotional cues such as visual effects, dynamic music and character communication. Moreover, the Director is responsible for spawning additional health, ammo, weapons, and Special Infected, like the Witch or the Tank. It should be noted that there is another Director in the game, which controls the music on a per-player scale, called the Music Director. This article will only deal with the main one, the Director in charge of spawning enemies and items. The Director
  • 102. On the most basic term, Insurance will move to an AI in the next 15-25 years. Being able to track all your information through devices, calculate problems before they happen thus reducing the need for our Dungeon Master/ Insurance Company we know today.
  • 103. Thanks to google maps my car will slow down for me. This if I am driving my car. Black spots will generate from all the data returning from each car accident. ( If self driving cars crash?)
  • 105.
  • 111. Smart devices Home owners Vehicle owners Business owners You don’t need insurance ever again just a membership to the service. Saves you time, money and worry Google Apple Nest Other smart tech platforms Early waring AI system Payment for membership.Cost of developing the system Our intelligence system removes worry Dev team
  • 112. Who is going to dominate this space
  • 113. Who is going to dominate this space
  • 114. Who is going to dominate this space
  • 115.
  • 116. Who is going to dominate this space
  • 117.
  • 118. Apple was working on a project that would "give Tesla a run for its money
  • 119. Financial Times and other media sources speculated that Apple was perhaps developing an advanced software platform to build upon what it introduced with CarPlay because a full-on car project sounded unbelievable, but just hours later, The Wall Street Journal launched a figurative bomb. Apple is indeed working on creating an electric vehicle, said the site, a project that it started exploring last year.
  • 120. The trend of macro and micro data means that we will have google and Apple as a platform And a competitor.
  • 121. We can out-preform them by educating the customer About our products now to be ready for a fighting chance.
  • 122. Funding: Received Undisclosed in 2 Rounds from 3 Investors Most Recent Funding Series A on October 7, 2014 / Undisclosed Amount Headquarters: Zürich, Zurich Description: Knip is a curated insurance platform that aggregates all your insurances and other financial products
  • 123. Knip is a Swiss Curated Finance platform that takes away the pain of managing your financial life. It manages all your insurances and other financial products like pension plans for you online and on your mobile. Furthermore Knip provides you with a bi- annual review of your finances to always provide you with the best tariffs and products. Insurance hassle - never again.
  • 124. Overview Free yourself from the insurance mess! The Knip app takes over the complete management of your insurance! You have to give us a few key figures. We will finally provide the necessary overview of your insurance, tariffs and services.
  • 125. Interaction We are there when you need it! Reporting a damage directly from the app and change addresses, rates and information on the fly. Freedom is a great feeling.
  • 126. Instech is currently Not a word but it will be.
  • 127. For AXA to be ready We need a Instech Lab to be ready For the war