Chaima Riahi is a 26-year-old, single, Tunisian woman currently working as a Burberry Private Consultant in Doha, Qatar. She has a BA in Business and Commercial English and over 3 years of experience in training and customer service roles across various industries. Her skills include sales, customer service, communication, and meeting targets. She is seeking new opportunities and has references available upon request.

1. Chaima Riahi
26 years old, Single, Tunisian
Aspire Zone ,Doha
Mobile: 30277567/30028873
riahichaima34@yahoo.com
Burberry Private Consultant
References Available on request
Summary I am highly motivated, experienced, goal-oriented, effective problem solver, organized and
diligent team player, with a BA in Business and commercial English. A 3 -year experienced
candidate in Training Function across Various businesses with the proven content development,
training delivery and coordination skills all to client requirements and in line with competency
based standards.
Having the ability to handle customer satisfaction and persuasion effectively & possessing the
confidence to work as part of a team or independently.
Skills & achievement
IT Qualification Professional skills Languages
Computer skills
(Microsoft word,
PowerPoint, Excel,
Internet, )
Baccalaureate Degree in
Arts from Tunisia 2009
BA in Business and
Commercial English 2011
Persuasion Skill
Negotiation Skill
Following up with VIP
customers
Sales skills
Communication
Customer service
Meeting targets
Luxury experience
Brand awareness
ENGLISH
FRENCH
ARABIC

2. Career Burberry Private consultant -Doha Aug 2014 - Present
- a brand ambassador by cultivating relationships with new and
existing Very Important Clients (VIC),
-demonstrating excellence in selling, service, styling and
wardrobing skills
- working closely with all store teams and Burberry Private
Clients around the world to drive sales and productivity in Qatar store.
-Working ‘by appointment’ to provide a personal service and
maintain close relationships with all VICs
- Drive and deliver personal sales and KPI targets by cultivating
client relationships
-Execute all sales initiatives
-Be efficient in follow-up and all after-sales services with
customers Develop internal relationships to drive client development in
store by partnering with other sales associates across all departments
-Share client feedback and sales opportunities with line
managers and Burberry Private Clients Manager
- Share best practices and knowledge with the Burberry Private
Clients global team Partner with Burberry Private Clients manager to
generate new business
- Proven track record of delivering sales and exceeding targets
Luxury experience/background preferable Existing client book
-Maintaining brand image

3. Sales and training coordinator – Banana Republic
2013-2014
-managing the administrative tasks, daily operations
-supporting the team and being able to accomplish the tasks
-assisting customers and handling payments through pos system
-organizing technical training courses to the staff with the coordination
of senior brand trainer
-conducting presentations
Hostess St Regis Hotel- Doha
Welcoming guests and assisting them
Handling operation through opera system
Keeping track on the system about guests preferences
Call center Agent: AGIS CRM - Tunisia
selling cosmetic Products through the internet
Administrative assistant Mika Auto -Tunisia
-managing the administrative work
- auditing and being engaged in the Tax System
Tracking the stocks on hand and ordering spare parts for BMW and
Volkswagen