1. Curriculum Vitae
Christopher Welch
04/02/1984 – chrisp_w@hotmail.co.uk
07925138710
4 Tamarisk Gardens, Bicester, OX26 3FT
Profile
Project Manager, PRINCE2 qualified and 6 years’ experience within software development and business
change departments, in the financial service industry. A highly motivated, enthusiastic and goal driven
individual with excellent communication, organisation and personal skills. Utilises a PRINCE2 approach with
Agile, Scrum and Kanban methods using industry standard tools and techniques. Demonstrates excellent
motivational skills, with the agility to learn and develop new systems, processes and methods both efficiently
and quickly.
Key Project Manager Skills
- Manage, support and facilitateall stages of the projectprocess
- Knowledge of agile,scrumand Kanban methodologies as well as PRINCE2 methodology.
- Produce and maintain projectdocumentation
- Plan,manage and successfully deliver changein to the businesses operational environmentto agreed
costand quality levels and to prescribed timescales.
- Manage stakeholders atall levels,includingexecutivemanagement, offshore partners and end users.
- Review existingProjectManagement processes and identify areas of improvement including
improvements to the SDLC.
Key Projects
- Project Manager for integration with a 3rd party tool for better lendingdecisions with customer
applications,workingwith a 3rd party based in Germany and USA.
- Project Manager for improvement and accreditation of PCI for UK business includingintegration with
a 3rd party based in the UK.
- Project Manager for implementation of Global communication tools and practices.
- Project Manager for IT Server migration and virtualisation project.
- Project Manager for company website rebuilds.
- Project Manager for 7 brand websites continuous improvements in a Business As Usual stream.
- Project Manager for Development Support in a Business As Usual stream.
- Project Manager for a company mobile application,workingwith a 3rd party based in Australia.
- Testing Lead & ProjectSupport for installation of automatic diallingsystem,includinginstallation of
systems in India.
Professional Details
Date: Aug 2013 - Present
Company: DFG Global Corp. (Bicester office)
Department: Business Change/ PMO
Position: Project Manager
In this role, I worked within software, IT and business changedepartments to plan,execute and deploy a
number of business initiatives, web based and infrastructureprojects for a leading financial servicescompany.

2. Projects covered Website developments and improvements, integrations with 3rd party tools or services,
mobileapplication creation and implementation,virtualisation and migration of physical servers of a data
centre and continued improvements to the business technical supportprocesses.
All projects were delivered as per the stakeholders expectations and each project has added financial or
operational benefit to the business.
Responsibilities:
- Preparingand maintainingprojectdocumentation (ProjectInitiation Document, Risk Register, Issues
Log, Weekly Reports, Scrum reports, planningdocuments)
- Trackingactivities againstdetailed projectplans
- Manage, report and escalaterisks and issues
- Manage and supportthe Planning,Execution & Monitoringand Closureof the project
- Manage time and cost budgets
- Organisingand facilitatingall projectmeetings
- Communication with stakeholders regardingprogress of project and projectactivities,includingscope
and resource constraints
- Managingthe need for resource throughout the project
- Direct and motivate the project team towards the project goals
- Suggest ideas for improvements to the Projectprocess and SDLC process.
- Workingwith Development Operations to deploy projects as per the project plans.
- Deliveringtrainingand knowledge sharingsessions with other members of development department
regardingproject processes,agile,scrumand Kanban methodologies.
- Governing projects through their entire lifecycleusingPrince2 methodology.
- Preparingdocuments for Project Governance meetings as partof a ProjectPortfolio
Date: July 2012 – Aug 2013
Company: DFG Global Corp.(Bicester office)
Department: Software Development
Position: Software Quality Control Assistant
Workingwith a small team of Quality Assurancetesters and project team to test and verify the quality of
development projects.These projects included changes to internal User systems, implementation of new
business rules and integration of an automated diallingsystem.
Duringthis roleI learnta lot about the processes within testing. I also had to opportunity to assistthe Project
Manager in some Project Support functions,including;projectreports, facilitatingprojectmeetings and
arrangingprojectdeployments.
Duringthis roleI spent 4 week workingin India,to integrate an automated diallingsystem.Duringthis time I
learnta lotabout working with a 3rd party and a customer not based in the United Kingdom.
Date: Dec 2011 – July 2012
Company: DFG Global Corp.(Bicester office)
Department: Software Development
Position: Application SupportAssistant
A user facingroleprimarily responsiblefor the investigation of any bugs or issues in theliveand testing
environments of our systems. This included agent facingsystems and customer facingwebsites.
This rolerequired the continuous communication with all areas of the business to manage an enquiry all the
way through to completion. This roleallowed me to improve my knowledge of the systems and the business
rules.This rolealso taught me to communicate to stakeholders in all areasof the business.
This rolerequired attention to details and to be able to manage multipletasks at once.

3. Date: June 2010 – Dec 2011
Company: DFG Global Corp.(Bicester office)
Department: Operations
Position: Contact Centre Agent
This was a customer facingrolevia a call centre.This was a front linesupportrolefor any and all customer
questions regardingproducts that DFG provides.
Date: 2008 - 2010
Company/Position: Yellow Hammer Bars/Operations Manager
Responsiblefor the management and operation of a busy night club.This roleinvolved the management of all
staff, stock and improved business ideasfor continued progress of the company. I was responsiblefor all
training,health & Safety, and budgets ensuringthat all issues areescalated to the General Manager.
Date: 2004 - 2008
Company/Position: Cherwell District Council/Duty Manager
Workingas partof a 4 site contractof leisurecentres in Oxfordshire,I was responsiblefor the day to day
management of the leisurecentre and the activities within.This included ensuringthatall staff areworkingas
per legal and company expectations, ensuringthat all activitiesplanned areexecuted as per the daily plan,
ensuringall monies aresecurely logged and recorded and ensuringthat the leisurecentre is beingrun safely
and all risksareraised up to the Operations Manager.
Education and Qualifications
1995 – 2000:Banbury Secondary School, Banbury,Ruskin Road, OX16 9HY
GCESs: 8 GCSEs
1995 – 2000:Banbury 6th Form School, Banbury,Ruskin Road, OX16 9HY
Advanced GNVQ: Business Studies
A Levels: Drama,Business Studies
Personal Development Qualifications:
PRICE2 Practitioner ProjectManagement
Certified Scrum Master
ITIL IT & Service Management Level 3
ISTQB Certified Tester
ILM – FirstLine Management Certificate
Memberships
Member of Project Management Institution (PMI) 2016
Member of Scrum Alliance2014
References
Availableon request