Chris Skinner, of the Finanser blog and Chair of the Financial Services Club, discusses the digital transformation in banking and payments at the "How to Start a New Bank" seminar hosted by Fiserv.
16. 2017 BBVA estimate digital interactions will
represent 95%+ of customer contact
17.
18.
19.
20.
21.
22.
23. “Digital money has low transaction
costs, which is great for the poor
because they need to do financial
transactions with small amounts of
money.
“Over the next 5 years I think digital
money will catch on in India and parts
of Africa and help the poorest a lot.”
43. Revenues Expenses
October 2011
Launch of X.commerce API October 2011
Launch of X.commerce API
June 2013
Launch of mobile API June 2013
Launch of mobile API
47. • $1 billion European startup
• Leader in Sweden, Germany,
France, Italy and soon UK and US
• 40% of Swedish online shoppers
have used Klarna
• Conversion rates of 50% on mobile
(compared with 3% without)
48. • Small business accounts
• No account fees
• Fees per transaction
• Leveraging EU regulations
54. Chris’s iPhone 15S is in
Container 2186, parcel
1832, item 411723, serial
# 1276-5682-9134, value
$750, currently in situ
South China Sea,
Latitude 42, Longitude 38