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J U A N C . H E R N A N D E Z
OBJECTIVE
Position applying for: Executive Director
Currently serving as the Tribal Gaming Agemcy Director, with more than 20 years
of gaming experience working for the Miccosukee Tribe of Indians of Florida.
EXPERIENCE
July 8, 2015 – present Miccosukee Tribal Gaming Agency
Tribal Gaming Agency Director
§ Directly supervise the operating functions of the Tribal Gaming Agency Staff
including Backgrounds, Licensing, Surveillance, Compliance and
Investigations.
§ A working knowledge of Tribal Gaming Ordinance, Tribal Gaming Agency
regulations, National Indian Gaming Commission MICS, TICS, SICS,
Department policies and procedures, and other laws, administrative
regulations, policies and procedures relating to Indian gaming and compliance
of gaming.
§ Designed, wrote, and drafted the Departmental Policies and Procedures,
Training Programs, and Tribal Internal Control Standards, as needed.
§ Evaluated staff performance and recommended appropriate action.
§ Prepare the bi-weekly payroll reports for the Tribal Gaming Agency.
§ Hiring appropriate work force and Firing as needed.
April 12, 2010 – July 8, 2015 Miccosukee Tribal Gaming Agency
Assistant Gaming Director
§ Directly supervise the operating functions of the Tribal Gaming Agency Staff
including Backgrounds, Licensing, Surveillance, Compliance and
Investigations.
§ A working knowledge of Tribal Gaming Ordinance, Tribal Gaming Agency
regulations, National Indian Gaming Commission MICS, TICS, SICS,
Department policies and procedures, and other laws, administrative
regulations, policies and procedures relating to Indian gaming and compliance
of gaming.
§ Designed, wrote, and drafted the Departmental Policies and Procedures,
Training Programs, and Tribal Internal Control Standards, as needed.
§ Evaluated staff performance and recommended appropriate action.
§ Prepare the bi-weekly payroll reports for the Tribal Gaming Agency.
2
Jan. 13, 1999 - April 12, 2010
Senior Gaming Agent
§ Monitored the gaming operation to ensure compliance with the operating
policies and procedures, preserve and protect the assets of the Miccosukee
Tribe of Indians of Florida and ensure the integrity of the gaming operation
and experience.
§ Directly supervised the management of the Surveillance and Compliance
functions, with direct supervision of the Gaming Agents, Compliance Agents,
and Surveillance Supervisors.
§ Prepared staff schedules.
Dec. 3, 1997 - Jan. 13, 1999
Tribal Gaming Agent
§ Ensured regulatory compliance with all applicable tribal, federal and state laws
and regulations by monitoring, observing, reporting and taking appropriate
action.
§ Conducted complex gaming investigations and made recommendations to the
Tribal Gaming Agency.
§ Performed audits on operations to determine compliance with Tribal Internal
Controls Standards and regulations.
§ Evaluated staff performance and took or recommended appropriate action.
§ Promoted to Senior Gaming Agent.
March 31, 1997 - Dec. 3, 1997
Surveillance Specialist
§ Protected company assets and gaming integrity, through the consistent,
thorough monitoring of all activities on property, particularly on the gaming
floor.
§ Utilize and maintain systems, logs and other means to track and report gaming
incidents and activities that are not normal to the operation or are in violation
of specific gaming procedures and regulations.
§ Served as an Acting Surveillance Supervisor, as needed.
§ Promoted to Tribal Gaming Agent.
Feb. 27, 1995 - March 28, 1997 Miccosukee Indian Gaming
Security Officer – Assistant Shift Supervisor
§ Protected Tribal assets from theft, provided armed escorts, and provided
overall security for guests and employees.
§ Promoted to Assistant Shift Supervisor in charge of dispatch communications.
3
EDUCATION
Feb. 22, 2012 Ashworth College
§ Associate of Applied Science, Human Resources Management
Sept. 29, 2006 St. Could State University
§ Certificate Program, Compliance & Game Protection
Dec. 1, 2005 Ashworth College
§ Associate of Science, Criminal Justice
• J U A N 1 8 6 3 @ C S . C O M •
6 4 7 9 S W . 1 2 8 T H C O U R T • M I A M I , F L O R I D A 3 3 1 8 3 • ( 3 0 5 ) 4 9 8 - 9 7 9 6

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Execuive Director_Resume - Juan Hernandez

  • 1. J U A N C . H E R N A N D E Z OBJECTIVE Position applying for: Executive Director Currently serving as the Tribal Gaming Agemcy Director, with more than 20 years of gaming experience working for the Miccosukee Tribe of Indians of Florida. EXPERIENCE July 8, 2015 – present Miccosukee Tribal Gaming Agency Tribal Gaming Agency Director § Directly supervise the operating functions of the Tribal Gaming Agency Staff including Backgrounds, Licensing, Surveillance, Compliance and Investigations. § A working knowledge of Tribal Gaming Ordinance, Tribal Gaming Agency regulations, National Indian Gaming Commission MICS, TICS, SICS, Department policies and procedures, and other laws, administrative regulations, policies and procedures relating to Indian gaming and compliance of gaming. § Designed, wrote, and drafted the Departmental Policies and Procedures, Training Programs, and Tribal Internal Control Standards, as needed. § Evaluated staff performance and recommended appropriate action. § Prepare the bi-weekly payroll reports for the Tribal Gaming Agency. § Hiring appropriate work force and Firing as needed. April 12, 2010 – July 8, 2015 Miccosukee Tribal Gaming Agency Assistant Gaming Director § Directly supervise the operating functions of the Tribal Gaming Agency Staff including Backgrounds, Licensing, Surveillance, Compliance and Investigations. § A working knowledge of Tribal Gaming Ordinance, Tribal Gaming Agency regulations, National Indian Gaming Commission MICS, TICS, SICS, Department policies and procedures, and other laws, administrative regulations, policies and procedures relating to Indian gaming and compliance of gaming. § Designed, wrote, and drafted the Departmental Policies and Procedures, Training Programs, and Tribal Internal Control Standards, as needed. § Evaluated staff performance and recommended appropriate action. § Prepare the bi-weekly payroll reports for the Tribal Gaming Agency.
  • 2. 2 Jan. 13, 1999 - April 12, 2010 Senior Gaming Agent § Monitored the gaming operation to ensure compliance with the operating policies and procedures, preserve and protect the assets of the Miccosukee Tribe of Indians of Florida and ensure the integrity of the gaming operation and experience. § Directly supervised the management of the Surveillance and Compliance functions, with direct supervision of the Gaming Agents, Compliance Agents, and Surveillance Supervisors. § Prepared staff schedules. Dec. 3, 1997 - Jan. 13, 1999 Tribal Gaming Agent § Ensured regulatory compliance with all applicable tribal, federal and state laws and regulations by monitoring, observing, reporting and taking appropriate action. § Conducted complex gaming investigations and made recommendations to the Tribal Gaming Agency. § Performed audits on operations to determine compliance with Tribal Internal Controls Standards and regulations. § Evaluated staff performance and took or recommended appropriate action. § Promoted to Senior Gaming Agent. March 31, 1997 - Dec. 3, 1997 Surveillance Specialist § Protected company assets and gaming integrity, through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor. § Utilize and maintain systems, logs and other means to track and report gaming incidents and activities that are not normal to the operation or are in violation of specific gaming procedures and regulations. § Served as an Acting Surveillance Supervisor, as needed. § Promoted to Tribal Gaming Agent. Feb. 27, 1995 - March 28, 1997 Miccosukee Indian Gaming Security Officer – Assistant Shift Supervisor § Protected Tribal assets from theft, provided armed escorts, and provided overall security for guests and employees. § Promoted to Assistant Shift Supervisor in charge of dispatch communications.
  • 3. 3 EDUCATION Feb. 22, 2012 Ashworth College § Associate of Applied Science, Human Resources Management Sept. 29, 2006 St. Could State University § Certificate Program, Compliance & Game Protection Dec. 1, 2005 Ashworth College § Associate of Science, Criminal Justice • J U A N 1 8 6 3 @ C S . C O M • 6 4 7 9 S W . 1 2 8 T H C O U R T • M I A M I , F L O R I D A 3 3 1 8 3 • ( 3 0 5 ) 4 9 8 - 9 7 9 6